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Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 1 of 7
`
`
`Keith A. Custis (#218818)
` kcustis@custislawpc.com
`CUSTIS LAW, P.C.
`1875 Century Park East, Suite 700
`Los Angeles, California 90067
`(213) 863-4276
`
`Ashley Keller (pro hac vice forthcoming)
` ack@kellerlenkner.com
`Travis Lenkner (pro hac vice forthcoming)
` tdl@kellerlenkner.com
`Marquel Reddish (pro hac vice forthcoming)
` mpr@kellerlenkner.com
`KELLER LENKNER LLC
`150 N. Riverside Plaza, Suite 4270
`Chicago, Illinois 60606
`(312) 741-5220
`
`Warren Postman (pro hac vice forthcoming)
` wdp@kellerlenkner.com
`KELLER LENKNER LLC
`1300 I Street, N.W., Suite 400E
`Washington, D.C. 20005
`(202) 749-8334
`
`Attorneys for Petitioners
`
`
`UNITED STATES DISTRICT COURT
`NORTHERN DISTRICT OF CALIFORNIA
`SAN FRANCISCO DIVISION
`
`Petitioners,
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`vs.
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`TERRELL ABERNATHY, et al.,
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`
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`DOORDASH, INC.,
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`
`
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`Respondent.
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`
`
`Case No. 3:19-cv-07545
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`
`PETITION FOR ORDER
`COMPELLING ARBITRATION
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
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`

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`Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 2 of 7
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`Petitioners file this Petition for an Order compelling Respondent DoorDash, Inc. to
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`arbitration as follows:
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`NATURE OF THE PETITION
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`1.
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`Petitioners are 2,236 DoorDash couriers (“Dashers”) who are attempting to arbitrate
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`individual claims against DoorDash for misclassifying them as independent contractors instead of
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`employees. Petitioners contend that in misclassifying them, DoorDash has violated the Fair Labor
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`Standards Act, 29 U.S.C. §§ 206, 207, and related California state and local laws.
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`2.
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`In order to begin making deliveries for DoorDash, each Petitioner was required to
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`sign a contract that contained a sweeping “Mutual Arbitration Provision.” No Petitioner recalls
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`opting out of that arbitration provision.
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`3.
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`The Mutual Arbitration Provision requires that the parties arbitrate any dispute
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`regarding a Dasher’s classification as an independent contractor. The provision also requires that
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`arbitration be administered by the American Arbitration Association (“AAA”) under AAA’s
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`Commercial Rules. Those Rules, in turn, authorize AAA to require that each party pay filing fees
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`before AAA will empanel an arbitrator and proceed with the parties’ arbitration. DoorDash’s
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`arbitration provision expressly requires that DoorDash pay a portion of the fees and costs necessary
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`to commence arbitration.
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`4.
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`On August 26, 2019, in accordance with the parties’ agreement, counsel for
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`Petitioners served an individual demand for arbitration on DoorDash and AAA on behalf of each
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`Petitioner. Each Petitioner promptly satisfied his or her filing-fee obligation.
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`5.
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`AAA determined that each Petitioner’s demand for arbitration met the requirements
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`under AAA’s rules to proceed with arbitration. Thus, pursuant to its rules, AAA imposed succesive
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`deadlines of October 14, 2019, October 28, 2019, and November 7, 2019 for DoorDash to pay its
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`share of the filing fees necessary to commence each Petitioner’s arbitration and empanel an
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`arbitrator.
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`6.
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`DoorDash refused to comply with AAA’s deadlines. It did not pay the filing fees
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`necessary for a single Petitioner to proceed with arbitration.
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`7.
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`On November 8, 2019, AAA terminated Petitioners’ arbitrations due to DoorDash’s
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`
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
`
`

`

`Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 3 of 7
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`refusal to satisfy its filing fee obligations.
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`8.
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`Petitioners have filed this Petition to require DoorDash to abide by the arbitration
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`agreement it drafted.
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`PARTIES
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`9.
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`Petitioners are Dashers who have made deliveries for DoorDash in California.
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`Details for each Petitioner are listed in Exhibit A.
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`10.
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`Respondent DoorDash, Inc. is a Delaware corporation headquartered at 901 Market
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`Street, Sixth Floor, San Francisco, California 94103.
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`JURISDICTION AND VENUE
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`11.
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`This Court has jurisdiction over this action pursuant to 9 U.S.C. § 4 and 28 U.S.C.
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`§§ 1331 and 1367 because the underlying controversy involves claims arising under federal law.
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`12.
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`This Court has personal jurisdiction over DoorDash because DoorDash has its
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`headquarters and principal place of business in California.
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`13.
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`Venue is proper in this district (San Francisco Division) pursuant to 9 U.S.C. § 4
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`and 28 U.S.C. § 1391(b) because DoorDash is headquartered and conducts business in San
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`Francisco County, and many of the acts and omissions complained of occurred in San Francisco
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`County.
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`INTRADISTRICT ASSIGNMENT
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`14.
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`This action is properly assigned to the San Francisco Division of this District,
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`pursuant to Civil Local Rule 3-2(c) and (d), because a substantial part of the events or omissions
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`that give rise to the claim occurred in San Francisco County, which is served by the San Francisco
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`Division.
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`BACKGROUND
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`15.
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`DoorDash is an on-demand delivery service through which customers may order
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`food and other items from participating merchants for delivery. DoorDash pays Dashers to make
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`those deliveries.
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`16.
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`Petitioners are Dashers whom DoorDash has misclassified as independent
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`contractors rather than employees, in violation of federal, state, and local law.
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
`
`
`
`

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`Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 4 of 7
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`17.
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`DoorDash executed an agreement with each Petioner requiring that DoorDash and
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`the Petitioner individually arbitrate any claim arising from the agreement, including a claim that
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`the Petitioner has been misclassified. See, e.g., Ex. B (DoorDash’s 2019 Independent Contractor
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`Agreement). The agreement further requires that the arbitration be administered by AAA under its
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`Commercial Arbitration Rules. See id.
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`18.
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`Under the Commercial Rules, “[t]he arbitrator shall interpret and apply the[] rules
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`insofar as they relate to the arbitrator’s powers and duties.” Commercial Rule 8. Where no
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`arbitrator is yet available, or where a rule does not involve the “arbitrator’s powers and duties,” the
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`rules “shall be interpreted and applied by the AAA.” Id.1
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`19.
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`Commercial Rule 56 further authorizes AAA to “require the parties to deposit in
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`advance of any hearings such sums of money as it deems necessary to cover the expense of the
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`arbitration, including the arbitrator’s fee.” Commercial Rule 56.
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`20.
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`The Commercial Rules also state that AAA’s Employment Fee Schedule applies
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`where, as here, workers bring claims asserting that they were misclassified as independent
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`contractors. Id. at 2 n.*. And the Employment Fee Schedule states that “[t]he employer or
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`company’s share of filing fees is due as soon as the employee or individual meets his or her filing
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`requirements.” Employment Fee Schedule at 2.2
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`21.
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`DoorDash has enforced its broad arbitration agreement to preclude couriers from
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`filing misclassification claims against it in court. See, e.g., Magana v. DoorDash, Inc., 343 F. Supp.
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`3d 891 (N.D. Cal. 2018) (compelling a Dasher to arbitrate misclassification claims); Mckay v.
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`DoorDash, Inc., No. 19-cv-04289-MMC, 2019 WL 5536199 (N.D. Cal. Oct. 25, 2019) (same).
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`22.
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`On August 26, 2019, in accordance with the parties’ agreement, counsel for
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`Petitioners served an individual demand for arbitration on DoorDash and AAA on behalf of each
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`Petitioner. Each Petitioner promptly satisfied his or her filing-fee obligation.
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`23.
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`AAA then determined that each Petitioner’s arbitration demand satisfied AAA’s
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`filing requirements.
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`1 Available at https://www.adr.org/sites/default/files/CommercialRules_Web_FINAL_1.pdf.
`2 Available at https://www.adr.org/sites/default/files/Employment_Fee_Schedule1Nov19.pdf.
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
`
`
`
`

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`Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 5 of 7
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`24.
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`Applying its Commercial Rules and Employment Fee Schedule, AAA imposed a
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`deadline of October 14, 2019 for DoorDash to pay the filing fees it owed for AAA to empanel
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`arbitrators and proceed with Petitioners’ arbitrations.
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`25.
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`DoorDash sought an extension of that deadline, which AAA granted, to October 28,
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`2019.
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`26.
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`DoorDash did not pay the filing fees it owed on October 28 because, it argued, each
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`Petitioner’s demand was “insufficient to launch arbitration under the DoorDash Independent
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`Contractor Agreement, as well as AAA’s own rules.”
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`27.
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`AAA rejected that argument and made “an administrative determination that the
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`minimum filing requirements have been met by [Petitioners].” AAA thus set a final deadline of
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`November 7, 2019 for DoorDash to pay the filing fees it owed.
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`28.
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`DoorDash refused to comply with that deadline. It did not pay the fees for an
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`arbitrator to be empaneled for a single Petitioner’s arbitration.
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`29.
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`On November 8, 2019, AAA “administratively closed” Petitioners’ files because
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`DoorDash “failed to submit the previously requested filing fees for [Petitioners’] individual
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`matters.”
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`CONCLUSION
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`30.
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`Each Petitioner and DoorDash entered into an agreement requiring them to arbitrate
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`the issue of whether that Petitioner is an independent contractor or an employee.
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`31.
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`DoorDash breached that agreement because it refused to comply with AAA’s
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`administrative determations regarding the filing fees it must pay under the agreement—fees AAA
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`requires before it will empanel arbitrators and begin Petitioners’ arbitrations.
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`32.
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`Until DoorDash complies with AAA’s administrative determinations, Petitioners’
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`arbitrations cannot commence. Petitioners are in limbo: Their arbitration agreements prevent them
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`from bringing their claims in court, but DoorDash refuses to arbitrate their claims under the terms
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`of the arbitration agreement.
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`33.
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`Accordingly, this Court should compel DoorDash to arbitrate under 9 U.S.C. § 4.
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
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`
`
`

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`Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 6 of 7
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`WHEREFORE, Petitioners respectfully request that this Court:
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`PRAYER FOR RELIEF
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`34.
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`Enter an Order requiring that DoorDash arbitrate each Petitioner’s claims under the
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`Mutual Arbitration Provision, including by paying the arbitration fees and costs AAA determines
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`are necessary to empanel arbitrators and proceed with arbitrations.
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`Dated: November 15, 2019
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`Respectfully submitted,
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`
`
`/s/ Keith A. Custis
`Keith A. Custis (#218818)
` kcustis@custislawpc.com
`CUSTIS LAW, P.C.
`1875 Century Park East, Suite 700
`Los Angeles, California 90067
`(213) 863-4276
`
`Ashley Keller (pro hac vice forthcoming)
` ack@kellerlenkner.com
`Travis Lenkner (pro hac vice forthcoming)
` tdl@kellerlenkner.com
`Marquel Reddish (pro hac vice forthcoming)
` mpr@kellerlenkner.com
`KELLER LENKNER LLC
`150 N. Riverside Plaza, Suite 4270
`Chicago, Illinois 60606
`(312) 741-5220
`
`Warren Postman (pro hac vice forthcoming)
` wdp@kellerlenkner.com
`KELLER LENKNER LLC
`1300 I Street, N.W., Suite 400E
`Washington, D.C. 20005
`(202) 749-8334
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`Attorneys for Petitioners
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
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`
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`

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`Case 3:19-cv-07545 Document 1 Filed 11/15/19 Page 7 of 7
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`CERTIFICATE OF SERVICE
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`I certify that I shall cause the foregoing document to be served on DoorDash, Inc. at its
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`registered agent for service of process, Registered Agent Solutions, Inc. 1220 S. Street, Suite 150,
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`Sacramento, CA 95811, on or around November 18, 2019.
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`
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`Dated: November 15, 2019
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`/s/ Keith A. Custis
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`PETITION FOR ORDER COMPELLING ARBITRATION
`CASE NO. 3:19-cv-07545
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`

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