throbber
Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 1 of 196
`
`
`
`
`
`LABATON SUCHAROW LLP
`Carol C. Villegas (admitted pro hac vice)
`Christine M. Fox (admitted pro hac vice)
`140 Broadway
`New York, New York 10005
`Telephone: (212) 907-0700
`Facsimile: (212) 818-0477
`cvillegas@labaton.com
`cfox@labaton.com
`
`Counsel for Lead Plaintiff Employees’ Retirement
`System of the State of Rhode Island
`and the Proposed Class
`
`WAGSTAFFE, VON LOEWENFELDT,
`BUSCH & RADWICK LLP
`James M. Wagstaffe (SBN 95535)
`Frank Busch (SBN 258288)
`100 Pine Street, Suite 725
`San Francisco, California 94111
`Telephone: (415) 357-8900
`Facsimile: (415) 357-8910
`wagstaffe@wvbrlaw.com
`busch@wvbrlaw.com
`
`Liaison Counsel for Lead Plaintiff Employees’
`Retirement System of the State of Rhode Island
`and the Proposed Class
`
`
`
`
`
`IN RE APPLE INC. SECURITIES
`LITIGATION
`
`
`
`
`
`
`UNITED STATES DISTRICT COURT
`
`NORTHERN DISTRICT OF CALIFORNIA
`
`)
`)
`)
`)
`)
`)
`)
`)
`)
`)
`_____________________________________ )
`
`
`Civil Action No. 4:19-cv-02033-YGR
`
`CLASS ACTION
`
`CORRECTED CONSOLIDATED AND
`AMENDED CLASS ACTION
`COMPLAINT FOR VIOLATION OF THE
`FEDERAL SECURITIES LAWS
`
`DEMAND FOR JURY TRIAL
`
`
`CORECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 2 of 196
`
`
`
`
`I.
`
`INTRODUCTION .............................................................................................................. 1
`
`TABLE OF CONTENTS
`
`II.
`
`NATURE OF THE ACTION ............................................................................................. 1
`
`III.
`
`JURISDICTION AND VENUE ....................................................................................... 19
`
`IV.
`
`PARTIES .......................................................................................................................... 20
`
`V.
`
`SUBSTANTIVE ALLEGATIONS .................................................................................. 21
`
`A.
`
`Company Background .......................................................................................... 21
`
`1.
`
`2.
`
`Apple’s Flagship Product, the iPhone ....................................................... 21
`
`Importance of Chinese Market to Apple ................................................... 23
`
`B.
`
`An Elongating Smartphone Upgrade Cycle Has Negatively Affected
`iPhone Upgrades ................................................................................................... 24
`
`1.
`
`2.
`
`3.
`
`4.
`
`The mobile device upgrade cycle has been steadily increasing over
`the past several years ................................................................................ 24
`
`The phasing out of carrier subsidies has contributed to: (i) the
`elongation of the upgrade cycle for high-end smartphones; and (ii)
`the success of more budget-friendly smartphones .................................... 26
`
`The lack of significant feature differentiation in next generation
`smartphone models often does not justify their high cost......................... 28
`
`(a)
`
`New generation iPhones do not offer significant enough
`feature differentiation to warrant upgrades ................................... 28
`
`The secondary market for smartphones also has contributed to the
`elongation of the upgrade cycle for high-end smartphones such as
`the iPhone.................................................................................................. 29
`
`(a)
`
`Tim Cook Acknowledges the Robust Secondary Market for
`iPhones .......................................................................................... 30
`
`C.
`
`D.
`
`Apple Experiences a Slow Down in iPhone Sales Growth in 2016 ..................... 31
`
`Apple Faces Increased Competition in the Smartphone Market in Greater
`China, its Most Important Growth Market ........................................................... 35
`
`E.
`
`Apple’s Throttling of its iPhones .......................................................................... 40
`
`1.
`
`2.
`
`Apple iPhones Start to Experience Unexpected Shutdowns in 2016 ....... 40
`
`Apple Issues iOS Update in January 2017 Purportedly to Fix Bugs
`and Enhance Device Security, But Instead the Update Throttled the
`Performance of Older iPhones .................................................................. 42
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`i
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 3 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`3.
`
`4.
`
`5.
`
`6.
`
`7.
`
`8.
`
`9.
`
`Consumers Accelerate Purchases of New iPhone Models in 2017
`Believing Their Existing, Older iPhones Are Obsolete, Leading to
`Record Revenues and “Double Digit” iPhone Growth in the
`Second Half of Calendar 2017 .................................................................. 44
`
`Throttling of iPhone Performance is Linked to Aging Battery Life
`Limitations By Independent Research and Social Media Posts in
`December 2017 ......................................................................................... 46
`
`Apple Finally Admits that Aging Batteries and iOS Updates Were
`the Cause of iPhone Throttling ................................................................. 47
`
`Apple Offers $29 Battery Replacements In an Effort to Win Back
`Customer Goodwill ................................................................................... 49
`
`Apple’s Offer of Discounted Battery Replacements in 2018 Leads
`to Reduced Demand for iPhone Upgrades as Consumers Delay
`Purchasing Next Generation of iPhones ................................................... 49
`
`Apple’s Surreptitious Throttling Causes Consumers in China to
`Flock to Competitors................................................................................. 51
`
`Regulatory Proceedings, Consumer Litigation, and Other
`Investigations into Batterygate ................................................................. 54
`
`10.
`
`Despite Statements to the Contrary, Apple Continues to Throttle its
`iPhones Throughout 2018 and 2019 ......................................................... 55
`
`(a)
`
`(b)
`
`(c)
`
`(d)
`
`Apple Tells Congress in February 2018, It Won’t Throttle
`its Newest Model iPhones ............................................................. 57
`
`In Reaction to Negative Publicity, Apple Releases a
`Software Update to Allow Users to Disable Throttling in
`Older iPhones ................................................................................ 58
`
`In October 2018, Apple Releases a Software Update that
`Throttles iPhone 8, 8 Plus, and iPhone X ..................................... 59
`
`The Chinese Market’s Response to Apple’s Continued
`Throttling ...................................................................................... 63
`
`(e)
`
`Effect of Throttling on iPhone Demand........................................ 67
`
`F.
`
`G.
`
`China’s Economy Worsens in 2018 ...................................................................... 67
`
`Statements By Former Apple Employees and Others With Knowledge
`Confirm that During the Class Period, Defendants Meticulously Tracked:
`(i) iPhone Sales Data (including in China); (ii) Lengthening iPhone
`Upgrade Cycles; and (iii) how the $29 Battery Replacement Program
`Would Affect iPhone Upgrade Cycles .................................................................. 73
`
`1.
`
`2.
`
`Confidential Witnesses ............................................................................. 73
`
`Apple tracked “unbricking” of new iPhones ............................................ 75
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`ii
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 4 of 196
`
`
`
`3.
`
`4.
`
`5.
`
`6.
`
`7.
`
`8.
`
`Apple experienced declining iPhone demand in Greater China
`starting in 2017 ......................................................................................... 76
`
`Apple Suppliers in China Experienced Decreased Orders and
`Slashed Forecasts for the iPhone during the Class Period ........................ 80
`
`Apple tracked lengthening smartphone and iPhone upgrade cycles ......... 82
`
`Defendants failed to disclose that the January 2017 software
`update would throttle iPhone battery performance and the risk this
`posed to the Company’s future iPhone revenues ...................................... 82
`
`Apple tracked how its battery replacement program would affect
`iPhone upgrade cycles............................................................................... 83
`
`Apple’s finance department tracked point of sales data for the
`iPhones (including in China) on a daily and weekly basis; Apple
`leadership received weekly sales reports .................................................. 85
`
`VI.
`
`DEFENDANTS’ MATERIALLY FALSE AND MISLEADING STATEMENTS
`AND OMISSIONS DURING THE CLASS PERIOD ..................................................... 89
`
`A.
`
`Overview of Defendants’ Fraudulent Conduct ..................................................... 89
`
`1.
`
`2.
`
`Third Quarter Fiscal 2017 Results – August 1, 2017 ............................... 89
`
`Fourth Quarter Fiscal 2017 Results – November 2, 2017 ....................... 96
`
`B.
`
`Materialization of the Risk and Continued Materially False and
`Misleading Statements and Omissions ................................................................. 99
`
`1.
`
`2.
`
`3.
`
`4.
`
`5.
`
`6.
`
`7.
`
`8.
`
`First Quarter Fiscal 2018 Results – February 1, 2018 ............................. 99
`
`Apple’s Letter to Congress ..................................................................... 108
`
`Apple Supplier Lowers Guidance – April 2018 ..................................... 109
`
`Second Quarter Fiscal 2018 Results – May 1, 2018 .............................. 110
`
`June 2018 ................................................................................................ 118
`
`Third Quarter Fiscal 2018 Results – July 31, 2018 .............................. 119
`
`Apple Introduces the iPhone XS, XS Max, and XR - September
`and October 2018 .................................................................................... 128
`
`Apple Discounts New Release iPhones in Order to Increase Sales
`and Reduce Inventory ............................................................................. 130
`
`9.
`
`Apple Throttles the Latest Generation of iPhones .................................. 130
`
`10.
`
`Fourth Quarter Fiscal 2018 Results – November 1, 2018 .................... 133
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`iii
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 5 of 196
`
`
`
`11.
`
`Apple Tells Its Top Smartphone Assemblers To Halt Plans For
`Additional Production Lines for new iPhone XR - November 5,
`2018......................................................................................................... 142
`
`VII. THE TRUTH IS REVEALED ........................................................................................ 145
`
`VIII. THE MARKET REACTS TO APPLE’S JANUARY 2, 2019 DISCLOSURE ............. 147
`
`IX.
`
`POST-CLASS PERIOD REVELATIONS ..................................................................... 156
`
`X.
`
`ADDITIONAL SCIENTER ALLEGATIONS ............................................................... 159
`
`A.
`
`The Individual Defendants’ Stock Sales During the Class Period Were
`Highly Unusual and Suspicious .......................................................................... 161
`
`1.
`
`2.
`
`3.
`
`4.
`
`5.
`
`The Value and Amount of Trading by the Individual Defendants
`Was Highly Unusual ............................................................................... 161
`
`The Proceeds of Apple Stock Sold During the Class Period by the
`Individual Defendants Were Extremely Large ....................................... 164
`
`The Individual Defendants’ Class Period Stock Sales Were
`Inconsistent With Prior Trading Practices .............................................. 165
`
`The Timing of the Individual Defendants’ Stock Sales Was
`Suspicious ............................................................................................... 165
`
`The Presence of 10b5-1 Trading Plans Adopted by the Individual
`Defendants Does Not Absolve Them of Liability .................................. 166
`
`The Importance of Greater China to Apple’s Business and Growth
`Strategy ............................................................................................................... 167
`
`Senior Management, including the Individual Defendants, Closely
`Tracked iPhone Sales and Apple’s Business in Greater China........................... 168
`
`The Individual Defendants Knew, or at Least Recklessly Disregarded, that
`Apple’s iOS Software Updates Were Being Used by the Company to
`Throttle its iPhones and Were Aware of the Public’s Negative Reaction to
`the Throttling, Especially in Greater China ........................................................ 169
`
`Defendants Possessed the Motive and Opportunity to Artificially
`Accelerate the iPhone Upgrade Cycle Once Sales for Apple’s Flagship
`Product Peaked in 2016 and Threatened to Derail the Company’s Business ..... 170
`
`Statements By Former Apple Employees and Others With Knowledge
`Corroborate that Defendants Tracked: (i) iPhone Sales Data (including in
`Greater China); (ii) Lengthening iPhone Upgrade Cycles; and (iii) how the
`Company’s $29 battery replacement offer would elongate the iPhone
`upgrade cycle ...................................................................................................... 171
`
`B.
`
`C.
`
`D.
`
`E.
`
`F.
`
`G.
`
`Apple’s Attempt to Obscure Declining iPhone Sales Growth by No
`Longer Reporting Unit Sales for its Products ..................................................... 174
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`XI.
`
`LOSS CAUSATION/ECONOMIC LOSS ..................................................................... 176
`
`
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`iv
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 6 of 196
`
`
`
`XII. CLASS ACTION ALLEGATIONS ............................................................................... 181
`
`XIII. APPLICATION OF PRESUMPTION OF RELIANCE: FRAUD ON THE
`MARKET ........................................................................................................................ 182
`
`XIV. NO SAFE HARBOR ...................................................................................................... 184
`
`XV. CAUSES OF ACTION ................................................................................................... 185
`
`COUNT I For Violation of § 10(b) of the Exchange Act and Rule
`10b-5 Against All Defendants .................................................... 185
`
`COUNT II For Violation of § 20(a) of the Exchange Act Against
`Defendants Cook & Maestri ....................................................... 187
`
`PRAYER FOR RELIEF ............................................................................................................. 188
`
`JURY DEMAND ........................................................................................................................ 189
`
`
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`v
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 7 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`I.
`
`INTRODUCTION
`
`Lead Plaintiff Employees’ Retirement System of the State of Rhode Island (“Rhode
`
`Island” or “Lead Plaintiff”), individually and on behalf of all others similarly situated, by its
`
`undersigned counsel, hereby brings this Consolidated and Amended Class Action Complaint (the
`
`“Complaint”) against Apple Inc. (“Apple” or the “Company”), Timothy D. Cook, and Luca
`
`Maestri (collectively, “Defendants”).1 The allegations herein are based on Lead Plaintiff’s
`
`personal knowledge as to its own acts and on information and belief as to all other matters, such
`
`information and belief having been informed by the investigation conducted by and under the
`
`supervision of Lead Counsel, which includes a review of: U.S. Securities and Exchange
`
`10
`
`Commission (“SEC”) filings by Apple; securities analysts’ reports and advisories about the
`
`11
`
`Company; press releases and other public statements issued by the Company; media reports
`
`12
`
`about the Company; interviews of former employees of Apple and others with knowledge of the
`
`13
`
`matters alleged herein; and consultation with experts in the areas of: (1) smartphone product
`
`14
`
`cycles; and (2) loss causation and damages.2 Lead Counsel’s investigation into the matters
`
`15
`
`alleged herein is ongoing and many relevant facts are known only to, or are exclusively within
`
`16
`
`the custody or control of, the Defendants. Lead Plaintiff believes that substantial additional
`
`17
`
`evidentiary support exists for the allegations set forth herein after a reasonable opportunity for
`
`18
`
`discovery. On behalf of itself and the class it seeks to represent, Lead Plaintiff alleges as
`
`19
`
`follows:
`
`20
`
`II.
`
`NATURE OF THE ACTION
`
`21
`
`1.
`
`This is a federal securities class action on behalf of all persons and entities who
`
`22
`
`purchased or otherwise acquired the publicly traded securities of Apple during the period from
`
`23
`
`August 2, 2017 through January 2, 2019, inclusive (the “Class Period”), who were damaged
`
`24
`
`thereby (the “Class”). The action is brought against Apple and certain of its officers for
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`1 Cook and Maestri are referred to herein as the “Individual Defendants.”
`2 Confidential witnesses (“CWs”) will be identified herein by number (CW-1, CW-2, etc.).
`All CWs will be described in the masculine to protect their identities.
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`1
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 8 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`violations of the Securities Exchange Act of 1934 (the “Exchange Act”) and SEC Rule 10b-5
`
`promulgated thereunder.
`
`2.
`
`Apple is a multinational technology company headquartered in Cupertino,
`
`California that designs, develops, and sells consumer electronics, computer software, and online
`
`services. Apple is the world’s largest information technology company by revenue and the
`
`world’s third-largest mobile phone developer by units sold. There are currently over one billion
`
`Apple products in active use worldwide.
`
`3.
`
`Apple’s iPhones have served as the Company’s flagship products, utilizing
`
`Apple’s iOS operating system, powering applications including Siri, an intelligent assistant, and
`
`10
`
`Apple Pay, Touch ID, and Face ID on qualifying devices. Sales of iPhones generated more than
`
`11
`
`60% of Apple’s 2018 revenue.3 Since its original launch in 2007 through 2015, the Company
`
`12
`
`released, on average, one new iPhone model per year, typically to great fanfare and high
`
`13
`
`demand. Apple also aggressively increased the pricing of its iPhones from the $99-$399 range
`
`14
`
`maintained through 2013, to a top offering price of $1,449 for the Apple XS Max in September
`
`15
`
`2018.
`
`16
`
`4.
`
`The Company and its products enjoy significant geographic reach, including in
`
`17
`
`emerging markets. Greater China, a region that includes mainland China, Hong Kong, and
`
`18
`
`Taiwan, is Apple’s third-largest market after the United States and Europe, and the Company’s
`
`19
`
`most important growth market. Greater China accounted for $52 billion in sales in Apple’s fiscal
`
`20
`
`year 2018 (“FY18”), ended September 29, 2018 – nearly 20% of Apple’s total annual sales for
`
`21
`
`22
`
`fiscal 2018.4
`
`5.
`
`While China represents the Company’s highest growth market, China is also
`
`23
`
`among its most competitive markets. Chinese upstart brands such as Huawei, Xiaomi and Oppo
`
`24
`
`offer similar looking all-screen smartphones for a wider range of prices, including many lower
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`3 Apple’s fiscal year ends in September of each calendar year. Apple’s 2018 fiscal year began
`on September 31, 2017 and ended on September 29, 2018.
`4 Throughout the Complaint, references to both Greater China and China refer to the region
`Apple identifies as Greater China in its SEC filings, which, unless otherwise noted, includes
`Hong Kong, Taiwan, and mainland China.
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`2
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 9 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`priced models. At the same time that Apple’s iPhone sales revenues were growing in China due
`
`to Apple’s outsized price increases, Chinese smartphone manufacturers were launching scores of
`
`much lower priced smartphones with greater technological advancements and more in-demand
`
`features for the Chinese market, thus competing with Apple’s iPhone offerings and diminishing
`
`Apple’s pricing power.
`
`6.
`
`After experiencing significant year-over-year growth each year since 2010,
`
`beginning in 2016, the smartphone industry as a whole was hit by stagnating growth. In the first
`
`quarter of calendar year 2016, the smartphone market starting declining due, in large part, to
`
`“slowing product innovation.” Notably, Apple “had the largest fall in growth of all the major
`
`10
`
`vendors” due to its inability to duplicate the innovation of the iPhone 6. Thus, by 2016, an
`
`11
`
`increasing number of consumers were holding on to their smartphones longer and waiting longer
`
`12
`
`to upgrade those devices. Compounding this problem for Apple, in particular, was the fact that
`
`13
`
`what meager growth was forecasted for the smartphone market was expected to come primarily
`
`14
`
`from international and emerging markets, which favored lower priced devices from Android
`
`15
`
`vendors, as opposed to the premium prices commanded by Apple’s iPhones.
`
`16
`
`7.
`
`Apple’s loss of market share to Android devices and declining demand for
`
`17
`
`iPhones in 2016 had a dual effect on the Company. During this time, Apple was becoming
`
`18
`
`increasingly reliant on sources of revenue other than, but still linked to, the sale of iPhones,
`
`19
`
`including AirPods, Apple Watches, and Apple Services. As the Company lost market share in
`
`20
`
`the smartphone market and growth slowed, not only was Apple losing revenue from sales of
`
`21
`
`iPhones themselves, but revenue derived from those products was at risk. The faltering growth
`
`22
`
`in iPhone sales threatened the long term health of the Company as Apple’s customer base for its
`
`23
`
`flagship product stalled and the potential universe of customers for its services and other
`
`24
`
`products stagnated. By mid-2016, as growth in the smartphone industry became sluggish,
`
`25
`
`upgrade cycles were lengthening, and Apple was losing market share to competitors, particularly
`
`26
`
`in China, Apple found itself in dire need of ways to increase its iPhone sales.
`
`27
`
`28
`
`
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`3
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 10 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`8.
`
` It was against this backdrop that reports surfaced, in late 2016, of older model
`
`iPhones experiencing sudden unexplained shutdown issues. In an action purportedly meant to
`
`remediate the problem, in January 2017, Apple released a software update for those iPhones, iOS
`
`10.2.1, with the intention of secretly slowing down, or “throttling” the iPhone models 6 and later
`
`to force consumers into early upgrades. Undisclosed to the market, but known to Defendants,
`
`was that the shutdowns were caused by aging iPhone batteries as opposed to the age of the
`
`iPhone itself (a problem its competitors’ smartphones were not experiencing), and simply
`
`replacing the iPhone’s battery would solve the shutdown and throttling problems.
`
`9.
`
`Defendants’ undisclosed practice of slowing down iPhones with older batteries
`
`10
`
`came with a substantial benefit for the Company. Frustrated with iPhones operating in
`
`11
`
`diminished capacity and falsely believing their devices to be obsolete, consumers opted to
`
`12
`
`purchase brand new iPhones on accelerated timetables. These “premature” upgrades artificially
`
`13
`
`inflated iPhone sales in 2017 and early 2018, and provided the appearance of a reversal of
`
`14
`
`declining iPhone sales growth, reinvigorating market interest in the Company.
`
`15
`
`10.
`
`In December 2017, an independent investigation revealed that Apple’s software
`
`16
`
`updates were, in fact, the cause of the slowdown in older iPhones models. More importantly, the
`
`17
`
`investigation revealed that the slowdowns were not device-related, but battery-related.
`
`18
`
`Therefore, simply replacing the iPhone’s battery, then only $79, could rectify the issue.
`
`19
`
`11.
`
`On December 20, 2017, Apple admitted that it had deliberately throttled
`
`20
`
`performance on some iPhones purportedly to save on battery life and avoid unexpected
`
`21
`
`shutdowns. Apple explained that new batteries would solve this problem. Less than two weeks
`
`22
`
`later, in an effort to retain customer goodwill, Apple announced that throughout calendar year
`
`23
`
`2018, it would offer a discount for its replacement iPhone batteries, charging $29, down from
`
`24
`
`$79. Despite the discounted battery offer, the damage to the Company’s reputation and
`
`25
`
`goodwill, especially in the protectionist Chinese market, was done.
`
`26
`
`12.
`
`The first negative financial effects of the market learning the truth about the
`
`27
`
`Company’s throttling came in February 2018 when Apple announced lowered guidance for Q2
`
`28
`
`
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`4
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 11 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`FY18. The lowered guidance signaled declining iPhone demand for two reasons. First, instead
`
`of upgrading for nearly $1,000 a phone (as consumers had been doing for the past two quarters),
`
`consumers were instead taking advantage of Apple’s $29 battery replacement. Second,
`
`consumers also were upset with Apple’s tactics and turned away from the iPhone to competitors
`
`when it came time to upgrade or purchase a new phone. This led to a marked decline in market
`
`share throughout the Class Period, particularly in China, one of Apple’s most important markets.
`
`13.
`
`In order to conceal Apple’s declining share of the smartphone market, throughout
`
`the Class Period, Defendants misled investors by making materially false and misleading
`
`statements related to the Company’s revenues and demand for iPhones that artificially inflated
`
`10
`
`and/or artificially maintained Apple’s stock price. However, Defendants’ statements during the
`
`11
`
`Class Period were materially false and misleading because Defendants knew and failed to
`
`12
`
`disclose or deliberately disregarded that:
`
`13
`
`(a)
`
`higher iPhone demand in 2017 and early 2018, including in Greater China,
`
`14
`
`was driven by artificially accelerated upgrade rates as a result of Apple intentionally throttling
`
`15
`
`older-model iPhones during 2017 (i.e., a segment of customers upgraded their iPhones early
`
`16
`
`believing their phones to be obsolete ̶ artificially inflating iPhone revenues in 2017, at the
`
`17
`
`expense of iPhone revenues in 2018);
`
`18
`
`(b)
`
`contrary to Defendants’ representations to investors, Apple was tracking
`
`19
`
`the number of consumers taking advantage of iPhone battery replacements and the expected
`
`20
`
`effect of those battery replacements on iPhone upgrade rates for 2018;
`
`21
`
`(c)
`
`the rate at which Apple customers were replacing their batteries in older
`
`22
`
`iPhones, under Apple’s $29 battery replacement program was negatively impacting demand for
`
`23
`
`the newer model iPhones (inlcudign the XS, XS Max, and XR, released in September and
`
`24
`
`October 2018);
`
`25
`
`(d)
`
`a confluence of factors including: (i) macroeconomic and geopolitical
`
`26
`
`issues in China, as well as trade tensions and a worsening economy in 2018, (ii) Apple’s
`
`27
`
`continued throttling of recent models of iPhones which negatively affected the perception of the
`
`28
`
`
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`5
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 12 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`Company in Greater China, and (iii) severe competition in the Chinese smartphone market,
`
`together were negatively impacting demand for iPhones and decimating Apple’s pricing power
`
`in the smartphone market in Greater China, one of Apple’s most important growth markets;
`
`(e)
`
`iPhone demand in Greater China was expected to continue to deteriorate
`
`long term due to competitive forces (despite demand in Greater China being temporarily
`
`artificially inflated, through Q1 2019, by the effects of Apple’s throttling of older model
`
`iPhones);
`
`(f)
`
`the fact that WeChat’s core features competed directly with many of the
`
`core features of Apple’s iOS operating system, such as Apple Pay and iMessage, negatively (not
`
`10
`
`positively) impacted the appeal of the iPhone to consumers in Greater China, and Defendant
`
`11
`
`Cook’s representations during the Class Period that WeChat would encourage users in China
`
`12
`
`switch to Apple was flawed;
`
`13
`
`(g)
`
`the effect that Apple’s practice of continuing to throttle iPhones
`
`14
`
`throughout the Class Period would have on the Company’s business;
`
`15
`
`(h)
`
`as a result of slowing demand, Apple had decided to slash production
`
`16
`
`orders from suppliers for the new 2018 iPhone models;
`
`17
`
`(i)
`
`as a result of slowing demand and in an effort to reduce excess inventory,
`
`18
`
`Apple had cut prices of its latest generation iPhones starting in October 2018 (described by
`
`19
`
`Company insiders as a “fire-drill”);
`
`20
`
`(j)
`
`the decision to withhold iPhone unit sales, announced on November 1,
`
`21
`
`2018, was intentionally designed to conceal declining iPhone sales; and
`
`22
`
`(k)
`
`as a result of the foregoing, Defendants lacked a reasonable basis in fact
`
`23
`
`when making the related statements concerning demand and growth for its iPhones, as Apple’s
`
`24
`
`business metrics and financial prospects were not as strong as Defendants had led the market to
`
`25
`
`believe.
`
`26
`
`14.
`
`The statements of former employees of Apple and others with knowledge of
`
`27
`
`certain facts alleged herein, confirm that during the Class Period, Defendants meticulously
`
`28
`
`
`
`CORRECTED CONSOLIDATED AND AMENDED CLASS ACTION COMPLAINT
`FOR VIOLATION OF THE FEDERAL SECURITIES LAWS [CASE NO. 19-CV-02033-YGR]
`
`6
`
`

`

`Case 4:19-cv-02033-YGR Document 98 Filed 01/15/20 Page 13 of 196
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`tracked point of sales data for the iPhone (including in Greater China) and knew that sales
`
`growth was stalling, especially in Greater China, where lower-priced competitors’

This document is available on Docket Alarm but you must sign up to view it.


Or .

Accessing this document will incur an additional charge of $.

After purchase, you can access this document again without charge.

Accept $ Charge
throbber

Still Working On It

This document is taking longer than usual to download. This can happen if we need to contact the court directly to obtain the document and their servers are running slowly.

Give it another minute or two to complete, and then try the refresh button.

throbber

A few More Minutes ... Still Working

It can take up to 5 minutes for us to download a document if the court servers are running slowly.

Thank you for your continued patience.

This document could not be displayed.

We could not find this document within its docket. Please go back to the docket page and check the link. If that does not work, go back to the docket and refresh it to pull the newest information.

Your account does not support viewing this document.

You need a Paid Account to view this document. Click here to change your account type.

Your account does not support viewing this document.

Set your membership status to view this document.

With a Docket Alarm membership, you'll get a whole lot more, including:

  • Up-to-date information for this case.
  • Email alerts whenever there is an update.
  • Full text search for other cases.
  • Get email alerts whenever a new case matches your search.

Become a Member

One Moment Please

The filing “” is large (MB) and is being downloaded.

Please refresh this page in a few minutes to see if the filing has been downloaded. The filing will also be emailed to you when the download completes.

Your document is on its way!

If you do not receive the document in five minutes, contact support at support@docketalarm.com.

Sealed Document

We are unable to display this document, it may be under a court ordered seal.

If you have proper credentials to access the file, you may proceed directly to the court's system using your government issued username and password.


Access Government Site

We are redirecting you
to a mobile optimized page.





Document Unreadable or Corrupt

Refresh this Document
Go to the Docket

We are unable to display this document.

Refresh this Document
Go to the Docket