throbber
Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 1 of 29 PageID #:113
`
`IN THE UNITED STATES DISTRICT COURT
`FOR THE NORTHERN DISTRICT OF ILLINOIS
`EASTERN DIVISION
`
`STEVEN VANCE and TIM JANECYK, for
`themselves and others similarly situated,
`
`
`
`
`
`
`
`Plaintiffs,
`
`
`
`
`
`v.
`
`
`
`INTERNATIONAL BUSINESS MACHINES
`CORPORATION,
`
`
`
`
`
`Defendant.
`
`
`)
`Case No. 20 C 577
`)
`
`)
`Judge Charles P. Kocoras
`)
`
`)
`Magistrate Judge Gabriel A. Fuentes
`)
`
`)
`SECOND AMENDED
`)
`CLASS ACTION COMPLAINT
`)
`
`)
`JURY TRIAL DEMANDED
`)
`
`)
`INJUNCTIVE RELIEF DEMANDED
`)
`
`
`SECOND AMENDED CLASS ACTION COMPLAINT
`
`
`
`
`
`
`
`
`
`
`
`Plaintiffs STEVEN VANCE and TIM JANECYK, on behalf of themselves and all other
`
`similarly situated individuals (“Plaintiffs”), by and through their respective attorneys, bring this
`
`Second Amended Class Action Complaint against Defendant INTERNATIONAL BUSINESS
`
`MACHINES CORPORATION (“IBM”) and allege the following:
`
`INTRODUCTION
`
`1.
`
`Every individual has unique biometric identifiers by which he or she can be
`
`identified. One such biometric identifier is a person’s facial geometry.
`
`2.
`
`As the Illinois General Assembly has found: “[b]iometrics are unlike other unique
`
`identifiers that are used to access finances or other sensitive information. For example, social
`
`security numbers, when compromised, can be changed. Biometrics, however, are biologically
`
`unique to the individual; therefore, once compromised, the individual has no recourse, is at
`
`heightened risk for identity theft, and is likely to withdraw from biometric-facilitated transactions.”
`
`740 ILCS § 14/5(c).
`
`
`
`1
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 2 of 29 PageID #:114
`
`3.
`
`Pursuant to Illinois’ Biometric Information Privacy Act (“BIPA”), 740 ILCS §14/1,
`
`et seq., Illinois prohibits among other things, private entities from collecting, capturing, obtaining,
`
`disclosing, redisclosing, disseminating or profiting from the biometric identifiers or information
`
`of an individual without providing written notice and without obtaining a written release from the
`
`impacted individual or his authorized representative. BIPA also requires private entities in
`
`possession of biometric identifiers to adopt retention and destruction policies and to take measures
`
`to prevent the release of that information.
`
`4.
`
`In violation of BIPA, at relevant times, Defendant IBM, a multinational technology
`
`company headquartered in the State of New York, collected, captured, obtained, disclosed,
`
`redisclosed, disseminated and profited from the facial geometric scans of thousands of Illinois
`
`citizens in violation of BIPA’s requirements. Specifically, using a set of images from the photo-
`
`sharing service Flickr, IBM collected, captured and otherwise obtained facial geometric scans of
`
`individuals depicted in approximately one million photos and built a database containing each of
`
`the scanned individuals’ unique “craniofacial measurements.” IBM then, among other things,
`
`disclosed, redisclosed and otherwise disseminated to third parties the biometric identifiers and
`
`information in the database in order to profit. IBM possessed the biometric identifiers and
`
`information without having adopted or made public any policy, written or otherwise, to govern the
`
`retention and destruction of thereof.
`
`5.
`
`Defendant IBM engaged in the above-described conduct: (a) without informing the
`
`impacted individuals, including Plaintiffs and members of the proposed class (the “Class
`
`Members”), that their biometric identifiers were being collected, captured, obtained, disclosed,
`
`redisclosed and otherwise disseminated; (b) without informing the impacted individuals in writing
`
`of the purpose of the collection, capture, obtainment, disclosure, redisclosure and dissemination of
`
`
`
`2
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 3 of 29 PageID #:115
`
`the biometric identifiers and information; and (c) without seeking and obtaining written releases
`
`from such impacted individuals or their authorized representatives.
`
`6.
`
`In violation of BIPA, Defendant IBM also profited from its unlawful use of the
`
`biometric identifiers and information of Plaintiffs and Class Members. On information and belief,
`
`IBM used the biometric identifiers and information of Plaintiffs and Class Members to improve
`
`the accuracy of its own facial recognition products and to cement its market-leading position in
`
`artificial intelligence. From 2016 to 2018, IBM derived more revenue from artificial intelligence
`
`than any other company in the world. In 2018 alone, IBM’s revenue from artificial intelligence
`
`products totaled more than $2.5 billion. Those products include IBM Watson Visual Recognition,
`
`which IBM clients can use to estimate the age and gender of people depicted in images and, in
`
`some instances, identify specific individuals. IBM owns the intellectual property developed by its
`
`researchers and will not disclose the data sets used to train its Watson products.
`
`7.
`
`As the Illinois General Assembly has found and the Illinois Supreme Court has
`
`confirmed, the harm to Plaintiffs and Class Members as a result of the BIPA violations alleged
`
`herein has already occurred.
`
`8.
`
`Further, as businesses worldwide compete to develop ever more advanced facial
`
`recognition technology, the race for data imperils the privacy of individuals everywhere. Public
`
`policy in Illinois provides that given the risks of unwanted data collection and disclosure, its
`
`citizens need the power to make decisions about the fate of their unique biometric identifiers and
`
`information. Defendant IBM’s actions robbed Plaintiffs and Class Members of that power.
`
`9.
`
`Moreover, as a direct result of Defendant IBM’s actions, each individualized scan
`
`of a person’s facial geometry can be tied back to the Flickr account to which an originating photo
`
`was posted. This, in turn, made and continues to make it possible for third parties to connect the
`
`
`
`3
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 4 of 29 PageID #:116
`
`biometric identifiers and information of Plaintiffs and Class Members that have been collected,
`
`captured, and otherwise obtained to other photos in which Plaintiffs, a member of the Class and/or
`
`others appear, subjecting Plaintiffs and Class Members to increased surveillance, stalking, identity
`
`theft, social engineering (a type of hacking technique) and other invasions of privacy and fraud.
`
`Moreover, as a direct result of IBM’s actions, Plaintiffs’ and Class Members’ biometric identifiers
`
`and information are no longer under their control and are available to a potentially unlimited range
`
`of unknown individuals for whatever uses they please. These injuries, which are imminent and
`
`clearly impending, are in addition to the injuries Plaintiffs and Class Members have already
`
`sustained as a result of IBM’s actions.
`
`10.
`
`Plaintiffs bring this Second Amended Class Action Complaint seeking: (a) statutory
`
`damages of $5,000 per BIPA violation, or, alternatively, if Defendant IBM acted negligently,
`
`$1,000 per BIPA violation, along with attorneys’ fees and costs; (b) disgorgement of IBM’s ill-
`
`gotten gains derived from the use of the unlawfully-acquired data; and (c) an injunction (i) barring
`
`Defendant IBM from any further use of individuals’ biometric identifiers and information; (ii)
`
`barring IBM from continuing to collect, capture, obtain, disclose, redisclose, disseminate and profit
`
`from Plaintiffs’ and Class Members’ biometric identifiers and information; (iii) requiring IBM to
`
`delete and destroy all biometric identifiers and information in its possession, custody and control;
`
`and (iv) requiring IBM to claw back the biometric identifiers and information from any third
`
`parties to whom IBM disclosed, redisclosed and disseminated it.
`
`PARTIES
`
`11.
`
`At relevant times, Plaintiff STEVEN VANCE was – and remains – an Illinois
`
`resident. Defendant IBM performed facial geometric scans of Plaintiff Vance from photos
`
`Plaintiff Vance had uploaded to Flickr.
`
`
`
`4
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 5 of 29 PageID #:117
`
`12.
`
`At relevant times, Plaintiff TIM JANECYK was – and remains – an Illinois
`
`resident. Defendant IBM performed facial geometric scans of Plaintiff Janecyk from photos
`
`Plaintiff Janecyk had uploaded to Flickr.
`
`13.
`
`Defendant IBM is a New York corporation with its corporate headquarters in
`
`Armonk, New York and a regional headquarters in Chicago, Illinois. IBM has a registered agent
`
`in Illinois.
`
`JURISDICTION AND VENUE
`
`14.
`
`This Court has jurisdiction pursuant to 28 U.S.C. § 1332(d)(2) (the “Class Action
`
`Fairness Act”) because sufficient diversity of citizenship exists between the parties in this action,
`
`the aggregate amount in controversy exceeds $5,000,000, exclusive of interests and costs, and
`
`there are 100 or more members of the Class. Because it is estimated that the Class will have
`
`thousands of members and Defendant IBM’s intentional and reckless violations of BIPA are
`
`punishable by statutory damages of $5,000 per violation, the amount in controversy is well in
`
`excess of $5,000,000. This Court has supplemental jurisdiction over the state law claims pursuant
`
`to 28 U.S.C. § 1367.
`
`15.
`
`This Court has personal jurisdiction over Defendant IBM because IBM used and
`
`disseminated data derived directly from Illinois-based Flickr accounts and exposed residents of
`
`Illinois to ongoing privacy risks within Illinois based on the collection, capture, obtainment,
`
`disclosure, redisclosure and dissemination of their biometric identifiers and information.
`
`Furthermore, many of the photographs IBM used for its unlawful collection, capture and
`
`obtainment of biometric identifiers and information were created in Illinois, uploaded from
`
`Illinois, and/or managed via Illinois-based user accounts, computers, and mobile devices. Because
`
`of the scope and magnitude of IBM’s conduct, which included identifying the location of the
`
`
`
`5
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 6 of 29 PageID #:118
`
`subjects in a large percentage of affected photographs, IBM knew that its collection, capture,
`
`obtainment, disclosure, redisclosure and dissemination of impacted individuals’ biometric
`
`identifiers and information would injure Illinois residents and citizens. IBM knew or had reason
`
`to know that collecting, capturing, obtaining, disclosing, redisclosing and disseminating Illinois
`
`citizens’ and residents’ biometric identifiers and information without providing the requisite notice
`
`or obtaining the requisite releases would deprive Illinois citizens and residents of their statutorily-
`
`protected privacy rights, neutralize Illinois citizens’ and residents’ ability to control access to their
`
`biometric identifiers and information via their Illinois-managed devices, expose Illinois citizens
`
`and residents to potential surveillance and other privacy harms as they went about their lives within
`
`the state, and impair Plaintiffs’ ability to continuing posting pictures of themselves and other
`
`Illinois residents to Flickr and other social media or image hosting platforms. IBM also has had a
`
`large and continuous presence in Illinois for many years, including a regional headquarters and, at
`
`least, hundreds of employees. Some of those Illinois employees work on IBM's visual recognition
`
`products that IBM, on information and belief, has been able to develop and improve due in part to
`
`its unlawful use of Plaintiffs’ and Class Members’ biometric information and identifiers. As part
`
`of its extensive business activities in Illinois, IBM also promotes its visual recognition products
`
`— on information and belief, developed in part from the unlawful use of Plaintiffs’ and Class
`
`Members’ biometric identifiers and information — to current and potential customers within the
`
`state.
`
`16.
`
`Venue is proper under 28 U.S.C. § 1391(b)(2) because a substantial part of the acts
`
`or omissions giving rise to the claims alleged herein occurred in Illinois. Alternatively, venue is
`
`proper under 28 U.S.C. § 1391(b)(3) because this Court has personal jurisdiction over Defendant
`
`IBM.
`
`
`
`6
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 7 of 29 PageID #:119
`
`ILLINIOIS BIOMETRIC PRIVACY LAWS
`
`BIPA seeks to safeguard individuals’ biometric identifiers and information.
`
`Biometric identifiers include a scan of an individual’s face geometry. 740 ILCS §
`
`17.
`
`18.
`
`14/10.
`
`19.
`
`Biometric information is “any information . . . based on an individual’s biometric
`
`identifier used to identify an individual.” 740 ILCS § 14/10.
`
`20.
`
`Pursuant to BIPA, a private entity, such as Defendant IBM, is among other things:
`
`(a) prohibited from collecting, capturing or otherwise obtaining an individual’s biometric
`
`identifiers and information without providing written notice and obtaining a written release; (b)
`
`prohibited from selling, leasing, trading or otherwise profiting from an individual’s biometric
`
`identifiers and information; (c) prohibited from disclosing, redisclosing or otherwise disseminating
`
`an individual’s biometric identifiers or information in the absence of circumstances specifically
`
`set forth in the statute; and (d) required, to the extent it is in possession of biometric identifiers or
`
`information, to develop a written policy, made available to the public, that establishes a retention
`
`schedule and guidelines for permanently destroying such identifiers and information. 740 ILCS §
`
`14/15.
`
`21.
`
`BIPA provides for a private right of action and allows a prevailing party to recover
`
`liquidated damages in the amount of: (a) $1,000 or actual damages, whichever is greater, for
`
`negligent violations of its provisions; and (b) $5,000 or actual damages, whichever is greater, for
`
`intentional or reckless violations of its provisions. 740 ILCS § 14/20. BIPA also allows for the
`
`recovery of attorneys’ fees and costs and injunctive relief. 740 ILCS § 14/20.
`
`
`
`
`
`
`
`7
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 8 of 29 PageID #:120
`
`I.
`
`Allegations Related to Plaintiff Vance
`
`ALLEGATIONS
`
`22.
`
`23.
`
`Plaintiff Vance has been a member of Flickr since 2006.
`
`In or about 2008, Plaintiff Vance uploaded a photo of himself and two family
`
`members to Flickr from his computer in Illinois (the “2008 Photo”). Plaintiff Vance uploaded
`
`numerous other photos to Flickr.
`
`24.
`
`Flickr and its parent company – Yahoo! – subsequently made the 2008 Photo,
`
`among millions of other photos, available to Defendant IBM, among others.
`
`25.
`
`Defendant IBM subsequently collected, captured and otherwise obtained biometric
`
`identifiers and information of individuals, including Plaintiff Vance, in sixty-one of Plaintiff
`
`Vance’s photos, including the 2008 Photo. IBM then disclosed, redisclosed, disseminated and
`
`profited from Plaintiff Vance’s biometric identifiers and information.
`
`26.
`
`Defendant IBM: (a) never advised Plaintiff Vance in writing or otherwise that it
`
`was performing scans of his facial geometry; (b) never informed Plaintiff Vance in writing or
`
`otherwise of the purpose for which it was collecting, capturing, obtaining, disclosing, redisclosing
`
`and disseminating Plaintiff Vance’s biometric identifiers and information; and (c) never sought,
`
`nor received, a written release from Plaintiff Vance or his authorized representative that allowed
`
`IBM to collect, capture, obtain, disclose, redisclose and disseminate Plaintiff Vance’s biometric
`
`identifiers and information.
`
`27.
`
`As alleged above, Defendant IBM’s conduct has injured Plaintiff Vance and
`
`subjected him to additional imminent and certainly impending injuries.
`
`
`
`
`
`
`
`8
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 9 of 29 PageID #:121
`
`II.
`
`Allegations Related to Plaintiff Janecyk
`
`28.
`
`Plaintiff Janecyk is an accomplished photographer, having focused his work in
`
`portraiture and street life photography. Plaintiff Janecyk has pioneered a certain style of portraiture
`
`that involves taking extreme close-ups of faces, often placing a wide-angle lens less about twelve
`
`inches from the subject’s face. Plaintiff Janecyk has taken many thousands of such photographs,
`
`and has taught several related photography classes.
`
`29. Many of Plaintiff Janecyk’s subjects include strangers Plaintiff Janecyk approaches
`
`on the streets in and near Chicago. While introducing himself to individuals, Plaintiff Janecyk
`
`often assures them that he is taking their photographs as a hobbyist, that their photographs will not
`
`be used by other parties, and that he is not using them for a commercial purpose. Plaintiff Janecyk
`
`must sometimes invest time into building a relationship of trust before subjects will allow
`
`photographs— for instance, Plaintiff Janecyk has spent several days building relationships with
`
`weary subjects at rallies and other sensitive events.
`
`30.
`
`In 2008, Plaintiff Janecyk signed up for a Flickr account in the Village of Tinley
`
`Park, Illinois, and has since then uploaded in excess of a thousand of his photographs to Flickr.
`
`Among those photos is a 2011 photo depicting Plaintiff Janecyk’s own face (“2011 Photo”).
`
`31.
`
`Flickr and its parent company – Yahoo! – subsequently made the 2011 Photo,
`
`among millions of other photos, available to Defendant IBM, among others.
`
`32.
`
`Defendant IBM subsequently collected, captured and otherwise obtained biometric
`
`identifiers and information of individuals, including Plaintiff Janecyk, in seven of Plaintiff
`
`Jannecyk’s photos, including the 2011 Photo. IBM then disclosed, redisclosed, disseminated and
`
`profited from Plaintiff Janceyk’s biometric identifiers and information.
`
`
`
`9
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 10 of 29 PageID #:122
`
`33.
`
`As is the case for all Plaintiffs and Class Members, IBM has, upon information and
`
`belief, captured biometrics from Plaintiff Janecyk’s photographs appearing in the dataset —
`
`including the 2011 Photo — by automatically locating and scanning Plaintiff Janecyk’s face, and
`
`by extracting geometric data relating to the contours of his face and the distances between his eyes,
`
`nose, and ears – data which IBM then used to create a unique template of Plaintiff Janecyk’s face,
`
`as set forth more fully below.
`
`34.
`
`The resulting unique face template was: (a) used by Defendant IBM for research
`
`purposes and to develop its facial recognition technology; and (b) disseminated by IBM to third
`
`parties.
`
`35.
`
`Plaintiff Janecyk’s face template was also used to recognize his gender, age, and
`
`race.
`
`36.
`
`Plaintiff Janecyk never consented, agreed, or gave permission – written or
`
`otherwise – to Defendant IBM for the collection or storage of his unique biometric identifiers or
`
`biometric information. Plaintiff Janecyk had no idea IBM was ever in possession of any of his
`
`photographs.
`
`37.
`
`Further, Defendant IBM never provided Plaintiff Janecyk with, nor did Plaintiff
`
`Janecyk ever sign, a written release allowing IBM to collect or store his unique biometric
`
`identifiers or biometric information.
`
`38.
`
`Likewise, Defendant IBM never provided Plaintiff Janecyk with an opportunity to
`
`prohibit or prevent the collection, storage, use, or dissemination of his unique biometric identifiers
`
`or biometric information.
`
`39.
`
`Nevertheless, Defendant IBM took copies of Plaintiff Janecyk’s photographs,
`
`located Plaintiff Janecyk’s face in the photos, scanned Plaintiff Janecyk’s facial geometry, created
`
`
`
`10
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 11 of 29 PageID #:123
`
`a unique face template corresponding to Plaintiff Janecyk, and shared the biometric data with third
`
`parties, all in direct violation of BIPA.
`
`III. Defendant IBM’s Unlawful Conduct
`
`40.
`
`In 2014, Yahoo!, then the parent company of Flickr, released to the public over 99
`
`million photos uploaded by Flickr users from 2004 through 2014 as part of a single, downloadable
`
`dataset called YFCC100M (“Flickr Dataset”). Each image in the Flickr Dataset – identified via a
`
`URL – came with information that could connect the image back to the Flickr account with which
`
`the photo was affiliated. For many photos, the dataset also contained geographic information
`
`regarding where the photo was taken, as well as “tags” that provided further information about the
`
`photos’ subjects.
`
`41.
`
`The photographs Yahoo took to create the Flickr Dataset were taken from Flickr
`
`users without their knowledge or express consent, and were made publicly available to entities
`
`such as IBM.
`
`42.
`
`Images of Plaintiffs’ and Class Members’ faces were among the photos in the Flickr
`
`Dataset.
`
`43.
`
`In or about January 2019, after the Flickr Dataset was made available, Defendant
`
`IBM created its own dataset (the “IBM Dataset”) from a subset of the Flickr Dataset. The IBM
`
`Dataset consisted of approximately one million frontal-facing images of human faces – including
`
`Plaintiffs’ and Class Members’ faces – that were clear enough to permit further analysis.
`
`44.
`
`After culling the photographs to be used in its IBM Dataset, Defendant IBM
`
`processed the photographs to capture the biometrics of the faces appearing therein. Specifically,
`
`for every detected face it extracted 68 key-points and processed each one by extracting at least ten
`
`facial coding schemes, including: (b) Craniofacial Distances (which characterize all the vertical
`
`
`
`11
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 12 of 29 PageID #:124
`
`distances between elements in a face: the top of the forehead, the eyes, the nose, the mouth, and
`
`the chin); (b) Craniofacial Areas (measures corresponding to different areas of the cranium, such
`
`as eye fissures and lips); (c) Craniofacial Ratios; (d) Facial Symmetry; (e) Facial Regions Contrast;
`
`(f) Skin Color; (g) Age Prediction; (h) Gender Prediction; (i) Subjective Annotation; and (j) Pose
`
`and Resolution.
`
`45.
`
`The below figure illustrates the data points Defendant IBM employed as the basis
`
`for its extraction of class members’ craniofacial measures for the first three coding schemes, supra.
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`46.
`
`By doing so, Defendant IBM collected, captured, and obtained Plaintiffs’ and Class
`
`Members’ biometric identifiers and information in violation of BIPA. In further violation of BIPA,
`
`IBM engaged in the conduct described herein without providing the requisite notice to, or
`
`obtaining the requisite releases from, the subjects of the photos or their authorized representatives,
`
`including Plaintiffs and Class Members.
`
`
`
`12
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 13 of 29 PageID #:125
`
`47.
`
`In 2019, Defendant IBM began disclosing, redisclosing and otherwise
`
`disseminating its own “Diversity in Faces” dataset (the “DiF Dataset”) to third-party researchers
`
`and private entities. The DiF Dataset included the approximately one million images of faces
`
`contained in the IBM Dataset — again, including images of Plaintiffs’ and Class Members’ faces
`
`— along with the biometric identifiers and information of the subjects whose faces appeared in
`
`the photos, such as a “comprehensive set of annotations of intrinsic facial features that includes
`
`craniofacial distances, areas and ratios, facial symmetry and contrast, [and] skin color.”
`
`48.
`
`Each image in the DiF Dataset could be traced back to the individual Flickr account
`
`to which it was originally uploaded.
`
`49.
`
`In collecting, capturing and otherwise obtaining the biometric identifiers and
`
`information of Plaintiffs and Class Members and, subsequently, disclosing, redisclosing and
`
`otherwise disseminating those biometric identifiers and information – all without providing the
`
`requisite notice, obtaining the requisite releases or satisfying any of BIPA’s other provisions that
`
`would excuse it from BIPA’s mandates – Defendant IBM violated BIPA.
`
`50.
`
`In further violation of BIPA, Defendant IBM failed to use a reasonable standard of
`
`care to protect Plaintiffs’ and Class Members’ biometric identifiers and information from
`
`disclosure and, in fact, affirmatively disclosed their biometric identifiers and information.
`
`51.
`
`In further violation of BIPA, as a private entity in possession of Plaintiffs’ and Class
`
`Members’ biometric identifiers and information, Defendant IBM failed to adopt or make available
`
`to the public a retention schedule or guidelines for permanently destroying such biometric
`
`identifiers and information once the initial purpose for collecting them had or has been satisfied.
`
`52.
`
`In further violation of BIPA, Defendant IBM profited from the biometric identifiers
`
`and information of Plaintiffs and Class Members. For instance, IBM profited from its unlawful
`
`
`
`13
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 14 of 29 PageID #:126
`
`collection, disclosure, redisclosure and dissemination of Plaintiffs’ and Class Members’ biometric
`
`data by, among other things, developing and improving its own for-profit facial recognition
`
`technology using the insights gleaned from the biometric identifiers and information and the
`
`algorithms trained on it, allowing IBM to: (a) sell more of its facial-recognition products to
`
`customers; (b) become a market leader in facial-recognition technology; and (c) burnish its brand
`
`reputation as a leader in the field.
`
`53.
`
`Defendant IBM’s violations of BIPA were intentional and reckless or, in the
`
`alternative, negligent.
`
`III.
`
`Plaintiffs’ and Class Members’ Injuries and Damages
`
`54.
`
`As alleged herein, as a result of Defendant IBM’s unlawful conduct, Plaintiffs and
`
`Class Members have already sustained injuries and face many more imminent and certainly
`
`impending injuries, which injuries they will continue to suffer.
`
`55.
`
`Defendant IBM’s unlawful conduct has resulted in, among other things: (a)
`
`Plaintiffs’ and Class Members’ unique biometric identifiers and information being collected,
`
`captured, obtained, disclosed, redisclosed, and otherwise disseminated without the requisite notice
`
`having been given and without the requisite releases having been obtained; and (b) Plaintiffs and
`
`Class Members being deprived of the very control over their biometric identifiers and information
`
`that BIPA was designed to protect.
`
`56.
`
`To this day, Plaintiffs and Class Members do not know which, or how many,
`
`individuals or entities have received, obtained, accessed, stored, disclosed, redisclosed or
`
`otherwise made use of Plaintiffs’ and Class Members’ biometric identifiers and information,
`
`
`
`14
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 15 of 29 PageID #:127
`
`exposing them to the imminent and certainly impending injuries of identity theft, fraud, stalking,
`
`surveillance, social engineering and other invasions of privacy.1
`
`57.
`
`As a result of Defendant IBM’s misconduct, Plaintiffs and Class Members have no
`
`recourse for the fact that their biologically unique information has been compromised. Moreover,
`
`Plaintiffs and Class Members are likely to withdraw from biometric-facilitated transactions and
`
`other facially-mediated electronic participation.
`
`CLASS ACTION ALLEGATIONS
`
`58.
`
`Plaintiffs brings this action on behalf of himself and as a class action under Federal
`
`Rule of Civil Procedure 23, seeking damages and equitable relief on behalf of the following Class
`
`for which Plaintiffs seek certification: All Illinois residents whose faces appear in the IBM Dataset
`
`and/or DiF Dataset.
`
`59.
`
`Excluded from the Class are: (a) Defendant IBM; (b) any parent, affiliate or
`
`subsidiary of Defendant IBM; (c) any entity in which Defendant IBM has a controlling interest;
`
`(d) any of Defendant IBM’s officers or directors; or (e) any successor or assign of Defendant IBM.
`
`Also excluded are any judge or court personnel assigned to this case and members of their
`
`immediate families.
`
`60.
`
`Plaintiffs reserve the right to amend or modify the class definitions with greater
`
`specificity or division after having had an opportunity to conduct discovery.
`
`61.
`
`Numerosity. While the exact number of Class Members is not known at this time,
`
`Defendant IBM collected, captured, obtained, disclosed, redisclosed and otherwise disseminated
`
`biometric identifiers and information from approximately one million images of faces, and
`
`
`1 Facial Recognition Tech: 10 Views on Risks and Rewards,
`https://www.forbes.com/sites/forbestechcouncil/2018/04/03/facial-recognition-tech-10-views-on-risks-
`and-rewards/#54d3e1716b3c (accessed on Mar. 12, 2020)
`15
`
`
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 16 of 29 PageID #:128
`
`Plaintiffs estimate the total number of Class Members to be in the thousands. Consistent with Rule
`
`23(a)(1), the proposed Class is therefore so numerous that joinder of all members is impracticable.
`
`Class Members may be identified through objective means, including objective data available to
`
`Defendant IBM regarding the images in the IBM and DiF Datasets. Class Members may be
`
`notified of the pendency of this action by recognized, Court-approved notice dissemination
`
`methods, which may include U.S. mail, electronic mail, internet postings, social media and/or
`
`published notice
`
`62.
`
`Commonality and predominance. Common questions of law and fact exist as to
`
`all Class Members. These common questions of law or fact predominate over any questions
`
`affecting only individual members of the proposed Class. Common questions include, but are not
`
`limited to, the following:
`
`a.
`
`Whether Defendant IBM collected, captured and otherwise obtained the
`
`biometric identifiers and information of Plaintiffs and Class Members;
`
`b.
`
`Whether Defendant IBM possessed
`
`the biometric
`
`identifiers and
`
`information of Plaintiffs and Class Members;
`
`c.
`
`Whether Defendant IBM disclosed, redisclosed and otherwise disseminated
`
`the biometric identifiers and information of Plaintiffs and Class Members;
`
`d.
`
`Whether Defendant IBM profited from the biometric identifiers and
`
`information of Plaintiffs and Class Members;
`
`e.
`
`Whether Defendant IBM provided the notice required by BIPA before
`
`collecting, capturing, obtaining, disclosing, redisclosing and otherwise
`
`disseminating the biometric identifiers and information of Plaintiffs and
`
`Class Members;
`
`
`
`16
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 17 of 29 PageID #:129
`
`f.
`
`Whether Defendant IBM obtained written releases from Plaintiffs and Class
`
`Members or their authorized representatives before collecting, capturing,
`
`obtaining, disclosing, redisclosing and otherwise disseminating the
`
`biometric identifiers and information or Plaintiffs and Class Members;
`
`g.
`
`Whether Defendant IBM had in place – and disclosed to the public – the
`
`written retention and destruction policies required by BIPA while in
`
`possession of Plaintiffs’ and Class Members’ biometric identifiers and
`
`information;
`
`h.
`
`Whether Defendant IBM protected Plaintiffs’ and Class Members’
`
`biometric identifiers and information from disclosure using the reasonable
`
`standard of care within IBM’s industry and in a manner that was the same
`
`as or more protective than the manner in which IBM protects other
`
`confidential and sensitive information;
`
`Whether Plaintiffs and Class Members suffered damages as a proximate
`
`result of Defendant IBM; and
`
`Whether Plaintiffs and Class Members are entitled to damages, equitable
`
`i.
`
`j.
`
`relief and other relief.
`
`Moreover, based on Defendant IBM’s public statements, there is no reason to believe it treated
`
`any of the photos on which it performed a facial geometric scan differently from any others in
`
`terms of: (a) the way in which IBM obtained the photos; (b) the biometric identifiers and
`
`information collected, captured and otherwise obtained therefrom; (c) IBM’s failure to provide the
`
`requisite disclosures to Plaintiffs and Class Members or their authorized representatives; (d) IBM’s
`
`failure to obtain the requisite releases from Plaintiffs and Class Members or their authorized
`
`
`
`17
`
`

`

`Case: 1:20-cv-00577 Document #: 19 Filed: 03/12/20 Page 18 of 29 PageID #:130
`
`representatives; (e) IBM’s disclosure, redisclosure and dissemination of Plaintiffs’ and Class
`
`Members’ biometric identifiers and information to third parties; or (f) the nonex

This document is available on Docket Alarm but you must sign up to view it.


Or .

Accessing this document will incur an additional charge of $.

After purchase, you can access this document again without charge.

Accept $ Charge
throbber

Still Working On It

This document is taking longer than usual to download. This can happen if we need to contact the court directly to obtain the document and their servers are running slowly.

Give it another minute or two to complete, and then try the refresh button.

throbber

A few More Minutes ... Still Working

It can take up to 5 minutes for us to download a document if the court servers are running slowly.

Thank you for your continued patience.

This document could not be displayed.

We could not find this document within its docket. Please go back to the docket page and check the link. If that does not work, go back to the docket and refresh it to pull the newest information.

Your account does not support viewing this document.

You need a Paid Account to view this document. Click here to change your account type.

Your account does not support viewing this document.

Set your membership status to view this document.

With a Docket Alarm membership, you'll get a whole lot more, including:

  • Up-to-date information for this case.
  • Email alerts whenever there is an update.
  • Full text search for other cases.
  • Get email alerts whenever a new case matches your search.

Become a Member

One Moment Please

The filing “” is large (MB) and is being downloaded.

Please refresh this page in a few minutes to see if the filing has been downloaded. The filing will also be emailed to you when the download completes.

Your document is on its way!

If you do not receive the document in five minutes, contact support at support@docketalarm.com.

Sealed Document

We are unable to display this document, it may be under a court ordered seal.

If you have proper credentials to access the file, you may proceed directly to the court's system using your government issued username and password.


Access Government Site

We are redirecting you
to a mobile optimized page.





Document Unreadable or Corrupt

Refresh this Document
Go to the Docket

We are unable to display this document.

Refresh this Document
Go to the Docket