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Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 1 of 11
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`IN THE UNITED STATES DISTRICT COURT
`FOR THE DISTRICT OF NEW HAMPSHIRE
`
`GREAT NEW HAMPSHIRE
`RESTAURANTS, INC.,
`
`Plaintiff,
`
`Case No.
`
`V.
`
`GRUBHUB, INC.,
`
`Defendant.
`
`COMPLAINT
`
`The plaintiff Great New Hampshire Restaurants, LLC ("Plaintiff' or "GNHR"), by its
`
`undersigned attorneys Rath, Young, and Pignatelli P.C., for its complaint against the defendant
`
`GrubHub, Inc. ("GrubHub" or '"Defendant") alleges as follows:
`
`NATURE OF CASE
`
`1.
`
`This is an action of willful trademark infringement, unfair competition, injury to
`
`business reputation, and false and deceptive business practices, all in violation of the laws of the
`
`United States and the state of New Hampshire. Plaintiff seeks a permanent injunction, damages,
`
`including the profits of GrubHub, trebled under the law, punitive damages, and related relief as
`
`more fully described herein.
`
`THE PARTIES
`
`2.
`
`Plaintiff is a limited liability company operating under the laws of New
`
`Hampshire having its principal place of 12 Aspen Lane, Bedford, New Hampshire 03031.
`
`3.
`
`Upon information and belief, GrubHub is a California company with a principle
`
`place of business at 111 W. Washington Street, Suite 2100, Chicago, Illinois 60602.
`
`1
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`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 2 of 11
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`JURISDICTION AND VENUE
`
`4.
`
`This Court has subject matter jurisdiction under section 39 of the Lanham Act, 15
`
`U.S.C. § 1121, sections 1332(a), 1338(a) and 1338(b) of the Judicial Code, 28 U.S.C. § 1338(a)
`
`and§ 1338(b). This Court has subject matter jurisdiction over the non-federal claims asserted
`
`herein pursuant to section 1367 of the Judicial Code, 28 U.S.C. § 1367(a), which provides
`
`supplemental jurisdiction.
`
`5.
`
`Personal jurisdiction over GrubHub is proper because GrubHub is conducting
`
`business in this judicial district and committing torts in this state, including without limitation
`
`GrubHub's trademark infringement, unfair competition, and deceptive trade practices, which
`
`cause harm in this state and in this judicial district.
`
`6.
`
`Venue properly lies in the judicial district under sections 13 91 (b) and ( c) of the
`
`Judicial Code, 28 U.S.C. § 1391(b) and (d), because a substantial portion of the events at issue
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`have arisen and/or will arise in this judicial district and because this Court has personal
`
`jurisdiction over GrubHub. In a trademark infringement lawsuit, a substantial part of the evehts
`
`giving rise to the claim occurs in any district in which consumers are likely to be confused by the
`
`infringing goods er services, whether that occurs in one district or many districts.
`
`FACTS COMMON TO ALL CLAIMS FOR RELIEF
`
`A.
`
`Plaintiff's Business and Trademarks
`
`7.
`
`GNHR operates a number of popular restaurants in New Hampshire under the
`
`following trademarks: COPPER DOOR®, CHEF NICOLE'S® (the "Registered GNHR
`
`Marks"), CJ'S™, T-BONES™, and CACTUS JACK'S™ (the "Unregistered GNHR Marks" and
`
`together with the Registered GNHR Marks, collectively, the "GNHR Marks").
`
`8.
`
`GNHR has been using the GNHR Marks continuously for many years in
`
`2
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`

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`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 3 of 11
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`connection with restaurant services and has invested considerable time, money and other
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`resources in connection with the sale and advertising of its restaurant services in connection with
`
`the GNHR Marks.
`
`9.
`
`The GNHR Marks each serve as unique signifiers of the quality, reputation and
`
`goodwill of GNHR in the marketplace.
`
`10.
`
`Plaintiff uses its GNHR Marks by displaying them on menus, signage,
`
`promotional materials, advertising materials, and websites.
`
`11.
`
`Over the years, Plaintiff has invested millions of dollars in the promotion and
`
`advertising of products and services sold under the GNHR Marks in New Hampshire and its
`
`surrounding states to create a strong association between Plaintiff's products and services and the
`
`GNHRMarks.
`
`12.
`
`The care and skill exercised by Plaintiff in conducting its business has resulted in
`
`the high quality of the products and services offered under its GNHR Marks.
`
`13.
`
`As a result of the extensive advertising, sale and promotion of Plaintiff's products
`
`and services, its GNHR Marks have acquired secondary meaning throughout the area whereby
`
`the GNHR Marks are widely recognized by the general consuming public in New Hampshire and
`
`its surrounding states as a signifying Plaintiff as the unique source of the goods and services sold
`
`in connection with the GNHR Marks.
`
`14.
`
`The GNHR Marks are strong and warrant broad protection in both related and
`
`unrelated product and/or service classes.
`
`3
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`

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`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 4 of 11
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`B.
`
`GrubHub's Infringing Conduct
`
`15.
`
`Upon information and belief, GrubHub is a food delivery business that promises
`
`its customers fast delivery from restaurants located throughout New Hampshire and surrounding
`
`states, including GNHR restaurants.
`
`16.
`
`GNHR is in no way affiliated with GrubHub but, upon information and belief,
`
`GrubHub causes customers to falsely believe that GrubHub has a relationship with GNHR
`
`because certain GNHR menus and Marks appear on GrubHub's website and app, most recently
`
`COPPER DOOR and T-BONES menus and Marks but, upon information and belief, other
`
`GNHR Marks as well.
`
`17.
`
`GrubHub implies that restaurants listed on its website are "partner restaurants" by
`
`stating "Partner with us" with a "For Restaurants" link provided below. Upon information and
`
`belief, consumers assume that restaurants available on the GrubHub website or app are "partner
`
`restaurants."
`
`18.
`
`Upon information and belief, GNHR customers see GNHR Marks and menus at
`
`the GrubHub website or app that they want to order and they then provide a debit or credit card
`
`to GrubHub for payment of GNHR goods and services.
`
`19.
`
`Upon information and belief, customers pay GrubHub directly for certain GNHR
`
`products and services whereupon GrubHub then orders those products and services from GNHR
`
`and pays GNHR when its delivery drivers pick up the food for delivery to GNHR customers.
`
`However, the GNHR menus provided by GrugHub to not always match the menus in use by
`
`GNHR.
`
`20.
`
`GrubHub's use of GNHR Marks has and is likely to continue to confuse and
`
`mislead consumers into believing that GrubHub's services are sponsored by, licensed from or
`
`4
`
`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 5 of 11
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`otherwise affiliated with GNHR and GrubHub's products and services adhere to the high
`
`standards expected from GNHR.
`
`21.
`
`Upon information and belief, GrubHub's products and services do not adhere to
`
`the high standards expected of GNHR products and services.
`
`22.
`
`Upon information and belief, GrubHub's delivery personnel do not use vehicles
`
`designed for the transportation of cooked food, putting GNHR at risk for claims by customers
`
`relating to the quality of its food products.
`
`23.
`
`GNHR cannot control how GrubHub cares for its food products during the
`
`delivery process by GrubHub. GNHR has no control over GrubHub, including the time and
`
`manner its deliveries or whether GrubHub regularly complies with the applicable health and
`
`sanitary codes.
`
`24.
`
`GrubHub places GNHR at risk for customer complaints, which would
`
`substantially damage GNHR's business reputation, and would result in irreparable damages and
`
`financial loss.
`
`25.
`
`Indeed, staff at GNHR's CJ'S™ restaurant and its T-BONES™ restaurant
`
`received customer complaints regarding GrubHub services under the mistaken belief that GNHR
`
`is responsible for the poor service provided by GrubHub.
`
`26.
`
`Accordingly, GNHR has on more than one occasion asked GrubHub to remove
`
`GNHR restaurants from GrubHub's offerings.
`
`27. While representatives at GrubHub represented that GrubHub would cease
`
`advertising on its website that it delivered from GNHR restaurants, GNHR later found continued
`
`use of certain GNHR Marks on GrubHub's website, namely T-BONES™ and COPPER
`
`DOOR®.
`
`5
`
`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 6 of 11
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`28.
`
`Upon information and belief, GrubHub's use of these GNHR Marks is
`
`intentionally and willfully meant to confuse and mislead consumers as to GrubHub's affiliation
`
`with GNHR restaurants.
`
`COUNTI
`FEDERAL TRADEMARK INFRINGEMENT
`(violation of 15 U.S.C. §1114)
`
`29.
`
`GNHR incorporates the above paragraphs of the complaint as if separately set
`
`forth herein.
`
`30.
`
`The Registered GNHR Marks, including the registered COPPER DOOR® mark,
`
`are registered with the United States Patent and Trademark Office and are valid and enforceable
`
`trademarks exclusively owned and continuously used by GNHR.
`
`31.
`
`Long after GNHR's first use of the Registered GNHR Marks, including the
`
`registered COPPER DOOR® mark, GrubHub began use of the Registered GNHR Marks,
`
`including its current use of the registered COPPER DOOR® mark, in connection with the
`
`advertising and promotion of GrubHub' s restaurant services.
`
`32.
`
`GNHR did not authorize GrubHub to use the Registered GNHR Marks, including
`
`the registered COPPER DOOR® Mark, in connection with the advertising and promotion of
`
`GrubHub's restaurant services.
`
`33.
`
`Upon information and belief, GrubHub's unauthorized use of the Registered
`
`GNHR Marks, including its current use of the registered COPPER DOOR® mark, will likely
`
`cause confusion, mistake, or deception in the relevant consumer market unless GrubHub is
`
`permanently enjoined.
`
`34.
`
`Upon information and belief, GrubHub's unauthorized use of the Registered
`
`GNHR Marks, including its current use of the COPPER DOOR® mark, constitutes trademark
`
`6
`
`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 7 of 11
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`infringement is in violation of 15 U.S.C. §§ 1114 and 1117.
`
`35.
`
`GrubHub has willfully infringed the Registered GNHR Marks and is willfully
`
`infringing the COPPER DOOR® mark in connection with restaurant services business and has
`
`and is doing so in bad faith.
`
`36.
`
`GrubHub's infringing acts have caused and will continue to cause GNHR to
`
`suffer irreparable injuries to its reputation and goodwill. Plaintiff does not have an adequate
`
`remedy at law to recover for this harm and is therefore entitled to injunctive relief.
`
`COUNT II
`FEDERAL UNFAIR COMPETITION
`(violation of 15 U.S.C. §1125(a))
`
`3 7.
`
`GNHR incorporates the above paragraphs of the complaint as if separately set
`
`forth herein.
`
`38.
`
`Upon information and belief, GrubHub's unauthorized use of the Unregistered
`
`GNHR Marks, including the T-BONES™ and CJ'S™ marks, in connection with its food
`
`delivery services constitutes a false designation of origin, a false or misleading description of
`
`fact, and/or false or misleading representation of fact, and has caused and is likely to cause
`
`confusion, mistake, and/or deception as to the affiliation, connection or association of GNHR
`
`with GrubHub, the origin, sponsorship or approval of GrubHub's use of the Unregistered GNHR
`
`Marks, including its current use of the T-BONES™ and CJ'S™ marks, and the nature,
`
`characteristics, or qualities of services offered by GrubHub.
`
`39.
`
`GrubHub's conduct as alleged herein constitutes unfair competition and false
`
`designation of origin in violation of section 43(a) of the Lanham Act, 15 U.S.C. § 1125(a).
`
`40.
`
`GrubHub's violation of section 43(a) of the Lanham Act, 15 U.S.C. § 1125(a) is
`
`7
`
`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 8 of 11
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`willful and done in bad faith.
`
`41.
`
`GNHR has no adequate remedy at law. If GrubHub is not enjoined from further
`
`use of the Unregistered GNHR Marks, including the T-BONES™ and CJ'S™ marks, GNHR
`
`will suffer substantial and irreparable injury to its business reputation and the goodwill
`
`associated with the T-BONES™ and CJ'S™ marks.
`
`COUNTIII
`DECEPTIVE TRADE PRACTICES
`(violation of RSA 358-A)
`
`42.
`
`GNHR incorporates the above paragraphs of the complaint as if separately set
`
`forth herein.
`
`43.
`
`GrubHub's actions in passing off their services for GNHR's services through the
`
`use of deception constitutes an unfair and deceptive trade practice as defined in RSA 358-A:2, I-
`
`III, V.
`
`44.
`
`GrubHub's actions intentionally misinforms consumers in the New Hampshire
`
`marketplace.
`
`45.
`
`Such actions are, in addition, sufficiently rascalous to constitute unfair and
`
`deceptive acts, notwithstanding the categories in RSA 358-A:2.
`
`46.
`
`47.
`
`GrubHub's deceptive actions are willful and knowing.
`
`Pursuant to RSA 358-A:10, GNHR is entitled to injunctive relief and to the
`
`amount of actual damages. GrubHub's actions under this statute were willful allowing for the
`
`Plaintiff to receive up to 3 times, but not less than 2 times, the amount of actual damages and
`
`recovery of costs and attorney fees.
`
`8
`
`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 9 of 11
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`PRAYER FOR RELIEF
`
`WHEREFORE Plaintiff prays for the following relief.
`
`A.
`
`For judgment that:
`
`1.
`
`2.
`
`GrubHub has engaged in infringement in violation of 15 U.S.C. 1114;
`
`GrubHub has engaged in unfair competition in violation of 15 U.S.C.
`
`1125(a); and
`
`3.
`
`GrubHub has engaged in deception trade practices in violation of RSA
`
`358-A.
`
`B.
`
`For a permanent injunction enjoining GrubHub, and any successors or assigns,
`
`and its principals, officers, partners, agents, subcontractors, servants, employees, attorneys,
`
`affiliates, licensees, subsidiaries and related companies or entities, and all others acting in active
`
`concert or participation with it who receive actual notice of the Court's order by personal
`
`service or otherwise, from:
`
`1.
`
`Using the GNHR Marks, or any simulation, reproduction, copy, colorable
`
`imitation or confusingly similar variation of the GNHR Marks in or as
`
`part of a design, logo, domain name, or trademark; using any such mark
`
`in connection with the promotion, advertisement, sale, offering for sale,
`
`manufacture, production, or distribution of any business, product, or
`
`service; and from using any such mark on or as feature of any product;
`
`2.
`
`Passing off, inducing, or enabling others to pass off, sell, offer, distribute,
`
`disseminate, or otherwise provide any product that bears the GNHR
`
`Marks, or any mark that is a simulation, reproduction, copy, colorable
`
`imitation, or confusingly similar variation thereof; and
`
`9
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`

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`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 10 of 11
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`3.
`
`Otherwise competing unfairly with GNHR in any manner.
`
`C.
`
`For an order that: 1) Defendant account for and pay over to GNHR the amount of
`
`any profits realized by GrubHub by reason of Defendant's unlawful and willful acts as alleged
`
`herein; 2) GNHR be awarded actual damages suffered by reason of GrubHub's unlawful and
`
`willful acts as alleged herein, including profits realized by GrubHub, to be increased by a sum
`
`equal to three times the amount thereof as provided by law; 3) GNHR be awarded interest,
`
`including prejudgment interest, on all damages sums; 4) GNHR be awarded its costs and
`
`reasonable attorney's fees and have such other and further relief as the Court may deem
`
`equitable, including, but not limited to, any relief set forth under 15 U .S.C. § § 1116-1118; and
`
`GNHR be awarded actual and punitive damages as provided for under applicable federal and
`
`state law.
`
`D.
`
`For an order directing, the destruction of all packaging and any printed material,
`
`including advertising materials and point-of-sale displays, bearing the GNHR Marks in
`
`Defendant's possession or control; and publicly acknowledging the wrongful activities alleged
`
`herein.
`
`E.
`
`For an order directing GrubHub to file with the Court and serve upon GNHR
`
`within thirty (30) days after service of the injunction upon GrubHub, a report in writing and
`
`under oath setting forth in detail the manner and form in which GrubHub has complied with the
`
`injunction.
`
`F.
`
`For such other and further relief as the Court shall deem appropriate.
`
`10
`
`

`

`Case 1:20-cv-00284 Document 1 Filed 02/24/20 Page 11 of 11
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`JURY DEMAND
`
`GNHR hereby demands a trial by jury pursuant to Rule 38 of the Federal Rules of Civil
`
`Procedure.
`
`Dated: February 24, 2020
`
`Respectfully submitted,
`
`By: Isl R. Terry Parker
`RATH, YOUNG AND PIGNATELLI P.C.
`R. Terry Parker, Esq.
`One Capital Plaza
`Concord, New Hampshire
`Tel.: (603) 226-2600
`Email: rtp@rathlaw.com
`
`Attorneys for Plaintiff
`Great New Hampshire Restaurants, Inc.
`
`11
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`

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