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`David B. Owens, State Bar No. 275030
`david@loevy.com
`Mike Kanovitz, pro hac vice application forthcoming
`mike@loevy.com
`Scott R. Drury, pro hac vice application forthcoming
`drury@loevy.com
`LOEVY & LOEVY
`311 N. Aberdeen, 3rd Floor
`Chicago, Illinois 60607
`(312) 243-5900 (phone)
`(312) 243-5902 (fax)
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`Attorneys for Plaintiff
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`Attorneys at Law
`LOEVY & LOEVY
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`UNITED STATES DISTRICT COURT
`CENTRAL DISTRICT OF CALIFORNIA
`TODD HURVITZ, individually, and
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`on behalf of all others similarly
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`situated,
`Civil Action No. 2:20-cv-3400
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`COMPLAINT FOR DAMAGES
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`AND EQUITABLE RELIEF
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`CLASS ACTION
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`ZOOM VIDEO
`DEMAND FOR JURY TRIAL
`COMMUNICATIONS, INC.,
`FACEBOOK and LINKEDIN
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`CORPORATION,
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`Plaintiff,
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`v.
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`Defendants.
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`- 1 -
`CLASS ACTION COMPLAINT
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 2 of 70 Page ID #:2
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`
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`Plaintiff Todd Hurvitz, by his attorneys, brings this class action complaint against
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`Defendants Zoom Video Communications, Inc. (“Zoom”), Facebook and LinkedIn
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`Corporation (“LinkedIn”) (collectively, “Defendants”), on behalf of himself and all
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`others similarly situated, and alleges, upon personal knowledge as to his own actions
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`and his counsel’s investigations, and upon information and belief as to all other matters,
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`as follows:
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`INTRODUCTION
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`1.
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`Defendant Zoom promotes itself as the “leader in modern enterprise video
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`communications” that “helps businesses and organizations bring their teams together in
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`a frictionless environment to get more done.”
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`2.
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`Zoom also contends that it cares for its users and seeks to deliver
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`happiness. Not so. It recently has been revealed that: (a) Defendants Facebook and
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`LinkedIn eavesdropped on, and otherwise read, attempted to read and learned the
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`contents and meaning of, the communications between Zoom users’ devices and
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`Defendant Zoom’s server; (b) Zoom and LinkedIn disclosed Zoom users’ identities to
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`third parties even when those users actively took steps to keep their identities
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`anonymous while using the Zoom platform; and (c) Zoom falsely represented the
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`safeguards in place to keep users’ video communications private.
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`3.
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`Indeed, the exploitation of Zoom users began simultaneously with the
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`installation of Zoom’s software application (the “Zoom App”), especially if they used
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`CLASS ACTION COMPLAINT
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 3 of 70 Page ID #:3
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`
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`the iOS operating system – the system to run to Apple products. At that time, and each
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`time thereafter that a Zoom user opened or closed the Zoom App, Defendant Facebook
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`eavesdropped on, and otherwise read, attempted to read and learned the contents and
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`meaning of, communications between Zoom users’ devices and Defendant Zoom’s
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`server without the users’ knowledge or consent.
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`4.
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`Facebook engaged in that unlawful conduct in order to gather users’
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`personal information and amass increasingly detailed profiles on Zoom users, which
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`profiles Zoom and Facebook then used for their respective financial benefit.
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`5.
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`Similarly, Defendant LinkedIn eavesdropped on, and otherwise read,
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`attempted to read and learned the contents and meaning of, communications between
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`Zoom users’ devices and Defendant Zoom’s server, in order to harvest users’ personal
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`information. Further, Zoom and LinkedIn surreptitiously provided certain Zoom users
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`with the personal information of other users even when the victim users proactively
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`took steps to hide their identities.
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`6.
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`Additionally, Defendant Zoom has misrepresented the nature of the
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`security used to protect Zoom users’ video communications. It has also concealed,
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`suppressed and omitted from disclosure various flaws in its products until they are
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`publicly disclosed by third parties, knowing that the disclosures could harm its business.
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`7.
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`Plaintiff brings this action for monetary, declaratory and injunctive relief
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`in order to: (a) require Defendants to provide compensation for their unlawful, unfair
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`CLASS ACTION COMPLAINT
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 4 of 70 Page ID #:4
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`and deceptive conduct; (b) require Defendants to disgorge their ill-gotten gains; and (c)
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`prevent and preclude Defendants from engaging in similar conduct in the future.
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`PARTIES
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`8.
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`Plaintiff Todd Hurvitz is a California resident, residing in the Central
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`District of California.
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`9.
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`Defendant Zoom
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`is a Delaware corporation, with
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`its corporate
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`headquarters in San Jose, California. As of January 31, 2020, Zoom reported quarterly
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`revenue of $188 million and fiscal year revenue of $623 million. As of December 2019,
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`the maximum number of Zoom meeting participants on a given day totaled 10 million.
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`As of late March 2020, the number had grown to 200 million participants.
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`10. Defendant Facebook is a Delaware corporation, with its corporate
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`headquarters in Menlo Park, California.
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` Facebook’s 2019 revenue totaled
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`approximately $71 billion. Moreover, as of December 2019, Facebook averaged 2.50
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`billion monthly active users. According to a recent filing with the United States
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`Security and Exchange Commission: (a) Facebook is a social network that generates
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`substantially all of its revenue from selling advertising placements to marketers; (b)
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`Facebook ads allow marketers to reach people based on various factors including age,
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`gender, behaviors, location and interests; and (c) Facebook’s advertising revenue
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`depends on “targeting and measurement tools that incorporates data signals from user
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`activity on websites.”
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`Attorneys at Law
`LOEVY & LOEVY
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 5 of 70 Page ID #:5
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`11. Defendant LinkedIn is a Delaware subsidiary of Microsoft Corporation
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`(“Microsoft”), with its corporate headquarters in Sunnyvale, California. According to
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`Microsoft’s 2019 Annual Report, LinkedIn is the “world’s largest professional network
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`on the Internet” with revenue totaling $5.3 billion. Among the products offered by
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`LinkedIn at relevant times was LinkedIn Sales Navigator (“Navigator”), a sales tool
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`that provided automated targeting of prospective customers. The minimum annual fee
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`for access to Navigator was $780.
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`JURISDICTION AND VENUE
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`12. This Court has jurisdiction pursuant to 28 U.S.C. § 1332(d)(2) (the “Class
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`Action Fairness Act”) because sufficient diversity of citizenship exists between the
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`parties in this action, the aggregate amount in controversy exceeds $5,000,000,
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`exclusive of interests and costs, and there are 100 or more members of the Class.
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`13. This Court has personal jurisdiction over Defendants because they are
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`headquartered in California, marketed and sold their products to California consumers
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`and businesses and exposed California residents to ongoing privacy risks created by
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`their conduct.
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`14. Venue is proper under 28 U.S.C. § 1391(b)(2) because a substantial part
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`of the acts or omissions giving rise to the claims alleged herein occurred in the Central
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`District of California. Alternatively, venue is proper under 28 U.S.C. § 1391(b)(3)
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`because this Court has personal jurisdiction over Defendants.
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`Attorneys at Law
`LOEVY & LOEVY
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 6 of 70 Page ID #:6
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`
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`FACTUAL ALLEGATIONS
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`Zoom’s Business and Business Risk Factors
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`15. According to Defendant Zoom’s March 2019 Form S-1 Registration
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`Statement (the “S-1”)1:
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`a.
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`“Video has increasingly become the way that individuals want to
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`communicate in the workplace and their daily lives,” and
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`online/cloud video communications represents a $43.1 billion
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`opportunity in 2022;
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`b.
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`Zoom was a “video-first communications platform that delivers
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`happiness and fundamentally changes how people interact by
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`connecting them through frictionless video, voice, chat and content
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`sharing”;
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`c.
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`Zoom’s cornerstone product was Zoom Meetings, which provided
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`“HD video, voice, chat and content sharing across mobile devices,
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`d.
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`e.
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`desktops, laptops, telephones and conference room systems”;
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`Zoom’s business was subject to numerous risk factors;
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`Zoom recognized that a decline in new users and hosts or in
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`renewals of upgrades from free service to paid subscriptions would
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`1 Zoom Video Communications, Inc. SEC Form S-1 Registration Statement (Mar. 22, 2019),
`https://investors.zoom.us/static-files/fd2d31e8-3320-42ed-9f38-439936418332 (last accessed on Apr. 9, 2020).
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 7 of 70 Page ID #:7
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`hurt Defendant Zoom’s business: “Any decrease in user satisfaction
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`with our products or support would harm our brand, word-of-mouth
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`referrals and ability to grow”;
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`16. At relevant times, it was critical to Defendant Zoom’s business plan that it
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`limit bad or negative news regarding its data security and confidentiality practices.
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`17. According to Defendant Zoom:
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`Any failure or perceived failure by us to comply with our
`privacy-, data protection- or
`information security-related
`obligations to users or other third parties or any of our other legal
`obligations relating to privacy, data protection or information
`security may
`result
`in governmental
`investigations or
`enforcement actions, litigation, claims or public statements
`against us by consumer advocacy groups or others, and could
`result in significant liability or cause our users to lose trust in us,
`which could have an adverse effect on our reputation and
`business.2
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`18. Similarly, recognizing its past inability to keep its users’ data secure,
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`Defendant Zoom has acknowledged that “[c]oncerns regarding privacy, data protection
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`and information security may cause some of our users and hosts to stop using our
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`solutions and fail to renew their subscriptions. This discontinuance in use or failure to
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`renew could substantially harm our business.”3
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`19. Defendant Zoom has further conceded that “failures to meet customers’
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`and hosts’ expectations with respect to security and confidentiality of their data and
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`2 Id.
`3 Id.
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 8 of 70 Page ID #:8
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`information could damage our reputation and affect our ability to retain customers and
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`hosts, attract new customers and hosts and grow our business.”4
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`Defendant Zoom’s Misrepresentations Regarding Data Privacy and Security
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`20. Defendant Zoom has consistently represented that it did not allow third
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`parties access to any personal data Zoom collected in the course of providing services
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`to customers. In fact, as alleged in more detail below, Zoom allowed third parties to
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`access such data.
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`21. Further, at relevant times, Defendant Zoom represented that it took
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`security seriously and protected users’ data by allowing all shared content to be
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`encrypted using Advanced Encryption Standard (“AES”)-256 encryption.
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`22. AES is a standard for encrypting data.
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`23. Contrary to Defendant Zoom’s representations, Zoom did not protect
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`users’ data using either AES-256. Rather, Zoom used weaker data protection methods
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`that exposed users to security hazards.
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`Defendants’ History of Lax Security and Data Privacy Practices
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`Defendant Zoom
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`24. Defendant Zoom has a long history of lax security practices and deceptive
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`data privacy practices.
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`4 Id.
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 9 of 70 Page ID #:9
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`25.
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`Indeed, in its S-1, Defendant Zoom conceded that “security incidents have
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`occurred in the past and may occur in the future . . . .”5
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`26.
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`In numerous instances, Defendant Zoom has claimed to not have become
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`aware of its failure to properly secure users’ personal information or its failure to adhere
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`to its own privacy practices until it received notification from third parties.
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`27.
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`In July 2018, it was revealed that a flaw in Zoom Meetings “could result
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`in potential exposure of a Zoom user’s password.”6
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`28. On October 11, 2018, a cybersecurity company notified Defendant Zoom
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`of a software defect that “allows attackers to hijack control of presenters’ desktops,
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`spoof chat messages, and kick attendees out of Zoom calls.”7
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`29. Defendant Zoom did not publicly release a fix to the October 2018
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`vulnerability until late November 2018.
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`30.
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`In March 2019, a software engineer notified Defendant Zoom of a security
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`defect that exposed millions of users to an attack whereby a hacker could access their
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`computers’ cameras and microphones and initiate a video-enabled call on a Mac
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`without user consent. Further research revealed that if a user tried to remedy the defect
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`5 Id.
`6 Id.
`7 Id.; see also Zoom Message Spoofing, Tenable (Oct. 2018), https://www.tenable.com/security/research/tra-
`2018-40 (last accessed on Apr. 9, 2020).
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 10 of 70 Page ID #:10
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`by uninstalling the Zoom App on his device, Zoom would surreptitiously reinstall it –
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`thereby, again, leaving the user exposed to the security vulnerability.
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`31. The engineer who discovered the March 2019 defect rated its severity as
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`8.5 out of 10.8
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`32. Rather than immediately remedying the defect, Defendant Zoom released
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`a fix for an unrelated defect.
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`33. Defendant Zoom waited almost four months before releasing a fix for the
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`major defect and did so only after a complaint was filed with the Federal Trade
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`Commission (the “FTC”) by a privacy advocacy organization.
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`Defendant Facebook
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`34. Defendant Facebook has a long history of lax security practices and
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`deceptive data privacy practices, as exemplified by the allegations below:
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`35.
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`In 2011, a researcher disclosed that Defendant Facebook covertly tracked
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`the websites Facebook users visited when users were logged out of Facebook.
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`Facebook began engaging in the conduct in April 2010 and did not cease doing so until
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`the Wall Street Journal published the researcher’s findings in September 2011.
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`36.
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`In 2012, the FTC charged Defendant Facebook with eight separate
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`privacy-related violations, including that Facebook made misrepresentations regarding
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`users’ ability to control the privacy of their personal data. In response, Facebook agreed
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`8 Id.
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 11 of 70 Page ID #:11
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`to change its privacy practices. However, Facebook breached its agreement with the
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`FTC, resulting in the FTC imposing a record-setting $5 billion penalty against Facebook
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`in 2019.
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`37.
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`In 2015, Defendant Facebook was sued for violating the Illinois Biometric
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`Information Privacy Act, 740 ILCS § 14/1, et seq., as a result of a facial recognition
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`feature that tagged people’s photos. In January 2020, Facebook settled the matter for
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`$550 million.
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`38.
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`In 2018, hackers exploited a vulnerability in Defendant Facebook’s code
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`and stole personal information of approximately 29 million Facebook users. Facebook
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`has agreed to settle a consolidated class action arising out of the data breach. As part
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`of the settlement, Facebook has agreed to implement improved security practices.
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`Defendant LinkedIn
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`39. Defendant LinkedIn also has long a history of lax security practices and
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`deceptive data privacy practices.
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`40.
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`In 2010, Defendant LinkedIn experienced a data breach in which a hacker
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`obtained the passwords of approximately 6.5 million users. According to reports,
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`LinkedIn failed to store the passwords in a secure manner. LinkedIn settled the matter
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`for $1.25 million.
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`41. Between September 2011 and October 31, 2014, Defendant LinkedIn
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`imported contacts from users’ external email contacts and then repeatedly emailed those
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 12 of 70 Page ID #:12
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`contacts without obtaining consent to use the users’ names and likenesses. LinkedIn
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`settled the matter for $13 million.
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`42.
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`In November 2018, Ireland’s Data Protection Commissioner found that
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`Defendant LinkedIn obtained the email addresses of 18 million non-members and then
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`targeted those non-members with Facebook advertisements without their consent.
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`LinkedIn subsequently agreed to cease engaging in the conduct.
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`The Unlawful Collection and Distribution of Users’ Personal Information
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`Defendants Zoom and LinkedIn
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`43. To enhance the “Zoom experience,” Defendant Zoom offered users the
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`ability to integrate third-party software applications (“app” or “apps”) into the Zoom
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`platform.
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`44. One such app was Navigator. According to Defendant Zoom’s App
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`Marketplace: (a) “[w]ith Zoom’s LinkedIn Sales Navigator integration, you’ll build
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`connections and instantly gain insights about your meeting participants”; and (b) with
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`LinkedIn Sales Navigator enabled, a person using the app “will be able to view
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`LinkedIn details of . . . meeting participants . . . .”
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`45. According to Defendant LinkedIn’s website, a salesperson using
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`Navigator could “[t]arget the right buyers, understand key insights, and engage with
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`personalized outreach.”
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 13 of 70 Page ID #:13
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`46. At relevant times, a person hosting a Zoom video meeting while utilizing
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`the Navigator app was able to view LinkedIn details of meeting participants, even when
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`those participants sought to keep their personal details anonymous.
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`47. Defendant LinkedIn gained the ability to provide a meeting host with
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`meeting participants’ LinkedIn details by willfully and intentionally using a recording
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`device to record and eavesdrop on, and by otherwise reading, attempting to read and
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`learning the contents and meaning of, communications between the participants’
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`computers and Defendant Zoom’s server while the same were in transit and passing
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`over any wire, line or cable and were being sent from and received within the State of
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`California. LinkedIn engaged in this conduct in an unauthorized manner and without
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`the meeting participants’ knowledge or consent. The meeting participants had a
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`reasonable expectation of privacy in the communications and reasonably believed the
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`communications were confidential.
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`48. The personal information LinkedIn learned from the above-described
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`eavesdropping activities included participants’ persistent identifiers and other details
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`that allowed LinkedIn to identify the participants by name and LinkedIn profile, even
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`when the participants sought to keep their identities anonymous.
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`49. On information and belief, Defendant LinkedIn was able to collect Zoom
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`users’ personal information even if the meeting host was not using Navigator, thereby
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 14 of 70 Page ID #:14
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`allowing LinkedIn to learn the contents of all sign-in communications of all Zoom
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`users.
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`50. Defendant Zoom has admitted that Navigator allowed for unnecessary data
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`disclosure to Defendant LinkedIn.
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`51. While Zoom had various privacy policies in effect at various times, the
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`unnecessary data disclosure violated each of those policies.
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`52. None of Defendant Zoom’s privacy policies disclosed that Defendant
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`LinkedIn was able to obtain users’ personal information in the manner alleged above.
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`53. Similarly, at no time did Defendant LinkedIn disclose to Zoom users that
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`it collected their personal information from Defendant Zoom.
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`54. On information and belief, Defendants Zoom and LinkedIn unjustly
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`enriched themselves through Zoom’s disclosure of Zoom users’ personal information
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`to LinkedIn by, among other ways, increasing sales of Navigator and increasing the
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`number of total Zoom users and the number of Zoom users who paid for Zoom’s
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`services.
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`Defendants Zoom and Facebook
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`55. At relevant times, Defendant Zoom allowed users of Apple’s iOS
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`operating system to access Zoom’s platform via a “Login with Facebook” feature (the
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`“iOS Login Feature”). The iOS Login Feature utilized a Facebook software
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`development kit (“SDK”) to function.
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 15 of 70 Page ID #:15
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`56. Via the iOS Login Feature, Defendant Facebook could, among other things
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`surreptitiously collect personal information about Zoom users – even users who did not
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`have a Facebook account and did not use the iOS Login Feature.
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`57. Defendant Facebook collected the personal information by willfully and
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`intentionally using a recording device to record and eavesdrop on, and by otherwise
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`reading, attempting to read and learning the contents and meaning of, communications
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`between the participants’ computers and Defendant Zoom’s server while the same were
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`in transit and passing over any wire, line or cable and were being sent from and received
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`within the State of California. Facebook engaged in this conduct in an unauthorized
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`manner and without the meeting participants’ knowledge or consent. The meeting
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`participants had a reasonable expectation of privacy in the communications and
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`reasonably believed the communications were confidential.
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`58. Defendant Facebook’s collection of Zoom users’ personal information
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`allowed Facebook to amass increasingly detailed profiles on users for use in its targeted
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`advertising business. Those profiles helped Defendant Zoom profit by being able to
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`more accurately target users for additional services and to convert them to paying
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`customers.
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 16 of 70 Page ID #:16
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`59. The personal information Defendant Facebook learned about users
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`included their:
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`a.
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`b.
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`c.
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`d.
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`e.
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`f.
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`g.
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`h.
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`i.
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`j.
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`k.
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`l.
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`iOS Advertiser ID;
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`iOS Timezone;
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`IP Address;
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`iOS Language;
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`iOS Disk Space Available;
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`iOS Disk Space Remaining;
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`iOS Device Model;
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`iOS Version;
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`Device Carrier;
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`iOS Device CPU Cores;
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`Application Bundle Identifier;
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`Application Instance ID; and
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`m. Application Version.
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`60. A Zoom user’s iOS Advertiser ID is known as a persistent identifier and
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`is particularly sensitive because it is specifically assigned to the user and could be
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`tracked over time, across platforms and linked to the user. In isolation, a persistent
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`identifier is merely a string of numbers used to identify an individual. However, when
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`linked to other data points about the same user – such as the data points described above
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 17 of 70 Page ID #:17
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`– a persistent identifier reveals a personal profile that data collectors like Defendant
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`Facebook can exploit.
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`61. The FTC has described the way in which a company like Defendant
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`Facebook can use a persistent identifier in conjunction with other data points to amass
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`a valuable profile on an individual:
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`[In a recent survey], one ad network received information from
`31 different apps. Two of these apps transmitted geolocation to
`the ad network along with a device identifier [a type of persistent
`identifier], and the other 29 apps transmitted other data (such as
`app name, device configuration details, and the time and duration
`of use) in connection with a device ID. The ad network could
`thus link the geolocation information obtained through the two
`apps to all the other data collected through the other 29 apps
`by matching the unique, persistent device ID.9
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`62. Defendant Facebook’s surreptitious collection of the personal information
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`described above allowed it to amass increasingly detailed profiles on Zoom users
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`showing how, when and why they used Zoom, along with other inferences that could
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`be drawn therefrom.
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`63.
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`Indeed, by obtaining a Zoom user’s iOS Advertiser ID, along with the
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`other information described above, Defendant Facebook was able to identify the
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`specific user and amass the data collected from Defendant Zoom with other data
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`9 Federal Trade Commission, Mobile Apps for Kids: Disclosures Still Not Making the Grade, at 10, n.25 (Dec.
`2012), https://www.ftc.gov/sites/default/files/documents/reports/mobile-apps-kids-disclosures-still-not-
`making-grade/121210mobilekidsappreport.pdf (last accessed on Apr. 11, 2020) (emphasis added).
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 18 of 70 Page ID #:18
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`previously collected by Facebook, giving Facebook multiple ways to identify the user
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`even if he took steps to keep his identity anonymous.
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`64. Moreover, the combination of the iOS Advertiser ID and the other data
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`described above better allowed Defendant Facebook to deanonymize a user’s data and
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`reidentify the user. This is significant because many companies contend that they only
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`share, sell or use personal information in an aggregate and/or anonymized format. By
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`obtaining the iOS Advertiser ID, along with the other personal information described
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`above, Defendant Facebook could render the concept of anonymized data a nullity.10
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`65. Defendant Zoom has admitted that the data collection conducted via the
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`Login with Facebook feature was unnecessary to the provision of Defendant Zoom’s
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`services to users.
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`66. While Zoom had various privacy policies in effect at various times, the
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`unnecessary data disclosure violated each of those policies.
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`67. None of Defendant Zoom’s privacy policies disclosed that Defendant
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`Facebook was able to obtain users’ personal information in the manner alleged above.
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`68. Similarly, at no time did Defendant Facebook disclose to Zoom users that
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`it collected their personal information from Defendant Zoom.
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`10 Luc Rocher, et al., Estimating the Success of Re-Identification in Incomplete Datasets Using Generative
`Models, Nature Communications (July 23, 2019), https://www.nature.com/articles/s41467-019-10933-3 (last
`accessed on Apr. 11, 2020) (discussing reidentification of anonymized data).
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 19 of 70 Page ID #:19
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`69. On information and belief, Defendants Zoom and Facebook unjustly
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`enriched themselves through Zoom’s disclosure of Zoom users’ personal information
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`to Facebook by, among other ways: (a) allowing them to amass more detailed profiles
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`on users; (b) allowing Facebook to increase its advertising business by marketing its
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`ability to target advertisements based on its detailed personal profiles; and (c) allowing
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`Zoom to more specifically target advertisements for its paid services and, thereby,
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`generate revenues.
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`Defendant Zoom’s Misrepresentations Regarding Its Security Practices
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`70. As alleged above, Defendant Zoom represented that it allowed all shared
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`content to be encrypted using AES-256 encryption.
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`71.
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`In fact, Defendant Zoom utilized AES-128 encryption, an inferior form of
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`encryption than AES-256.
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`72. Moreover, Defendant Zoom utilized its AES-128 encryption in ECB
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`mode, which is not recommended by security experts because patterns visible in
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`plaintext are preserved during encryption.11 As a result, a viewer of the patterns can see
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`and decipher the outlines of the encrypted information, as depicted in the images below:
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`11 Bill Marczak, et al., Move Fast and Roll Your Own Crytpo, A Quick Look at the Confidentiality of Zoom
`Meetings, The Citizen Lab (Apr. 3, 2020), https://citizenlab.ca/2020/04/move-fast-roll-your-own-crypto-a-
`quick-look-at-the-confidentiality-of-zoom-meetings/ (accessed on Apr. 11, 2020).
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`Case 2:20-cv-03400 Document 1 Filed 04/13/20 Page 20 of 70 Page ID #:20
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` Original Image Encrypted using ECB Mode12
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`The Market for Data
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`73. Several online companies allow individuals to sell their own data online.
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`74. One such company estimates that an individual can earn up $2,000 per
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`year selling his data.
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`75. By unlawfully collecting, distributing and using Zoom users’ data,
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`Defendants diminished the value of the data and unjustly enriched themselves.
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`Allegations Related to Plaintiff
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`76. At relevant times, the Zoom App was instal