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`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 1 of 13 Page ID #:1
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`
`
`RACHEL E. KAUFMAN (Cal. Bar No. 259353)
`KAUFMAN P.A.
`400 NW 26th Street
`Miami, FL 33127
`Telephone: (305) 469-5881
`rachel@kaufmanpa.com
`
`Attorney for Plaintiffs and the Proposed
`Class
`
`
`UNITED STATES DISTRICT COURT
`FOR THE CENTRAL DISTRICT OF CALIFORNIA
`
`
`TERRY FABRICANT AND LOUIS
`FLOYD, individually and on behalf of
`all others similarly situated,
`
`
`Plaintiffs,
`
`v.
`
`
`APPSOLUTELY MEDIA, LLC,
`
`
`Defendant.
`
`
`Case No.
`
`COMPLAINT FOR:
`
`
`1. VIOLATIONS OF THE
`TELEPHONE CONSUMER
`PROTECTION ACT, 47
`U.S.C. § 227(b)
`
`Class Action
`
`DEMAND FOR JURY TRIAL
`
`
`
`
`Plaintiffs Terry Fabricant and Louis Floyd (“Plaintiffs”) by their
`
`
`
`undersigned counsel, for this class action complaint against Appsolutely Media,
`
`LLC and its present, former, or future direct and indirect parent companies,
`
`subsidiaries, affiliates, agents, and/or other related entities (“Appsolutely Media”
`
`or “Defendant”), allege as follows:
`
`COMPLAINT - 1
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 2 of 13 Page ID #:2
`
`
`
`
`
`I.
`
`INTRODUCTION
`
`1.
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`Nature of Action. As the Supreme Court recently explained,
`
`“Americans passionately disagree about many things. But they are largely united in
`
`their disdain for robocalls. The Federal Government receives a staggering number
`
`of complaints about robocalls—3.7 million complaints in 2019 alone. The States
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`likewise field a constant barrage of complaints. For nearly 30 years, the people’s
`
`representatives in Congress have been fighting back. As relevant here, the
`
`Telephone Consumer Protection Act of 1991, known as the TCPA, generally
`
`prohibits robocalls to cell phones and home phones.” Barr v. Am. Ass'n of Political
`
`Consultants, No. 19-631, 2020 U.S. LEXIS 3544, at *5 (July 6, 2020).
`
`2.
`
`Plaintiffs, individually and as class representatives for all others
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`similarly situated, bring this action against Appsolutely Media for violations of the
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`Telephone Consumer Protection Act, 47 U.S.C. § 227 (“TCPA”). Appsolutely
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`Media engaged in automated telemarketing in violation of the TCPA using pre-
`
`recorded messages that were sent to cellular telephones.
`
`3.
`
`Because telemarketing campaigns generally place calls to hundreds of
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`thousands or even millions of potential customers en masse, Plaintiffs bring this
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`action on behalf of a proposed nationwide class of other persons who received
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`illegal telemarketing calls from or on behalf of Defendant.
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`COMPLAINT - 2
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 3 of 13 Page ID #:3
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`
`
`II. PARTIES
`
`4.
`
`Plaintiff Terry Fabricant is an individual resident of this District, as he
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`was at the time of receipt of the pre-recorded telemarketing call.
`
`5.
`
`Plaintiff Louis Floyd is an individual resident of this District, as he
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`was at the time of receipt of the pre-recorded telemarketing call.
`
`6.
`
`Defendant Appsolutely Media, LLC is a California limited liability
`
`company with its principal place of business in Stanton, CA.
`
`7.
`
`Appsolutely Media engages in telemarketing from and to this District,
`
`as it did with the Plaintiffs.
`
`III. JURISDICTION AND VENUE
`
`8.
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`Jurisdiction. This Court has subject matter jurisdiction over Plaintiffs’
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`TCPA claims pursuant to 28 U.S.C. § 1331 because Plaintiffs’ TCPA claims arise
`
`under the laws of the United States, specifically, 47 U.S.C. § 227.
`
`9.
`
`Personal Jurisdiction. This Court has personal jurisdiction over
`
`Appsolutely Media because a substantial part of the wrongful acts alleged in this
`
`Complaint were committed from California. Furthermore, Appsolutely Media is a
`
`resident of this District.
`
`10. Venue. Venue is proper in this District pursuant to 28 U.S.C. §
`
`1391(b)(1)-(2) because a substantial part of the events giving rise to Plaintiffs’
`
`claims occurred from this District and Defendant resides here.
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`COMPLAINT - 3
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 4 of 13 Page ID #:4
`
`
`
`
`
`IV. THE TELEPHONE CONSUMER PROTECTION ACT OF 1991, 47
`
`U.S.C. § 227
`
`11.
`
`In 1991, Congress enacted the TCPA in response to a growing number
`
`of consumer complaints regarding certain telemarketing practices.
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`12. The TCPA makes it unlawful “to make any call (other than a call
`
`made for emergency purposes or made with the prior express consent of the called
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`party) using an automatic telephone dialing system or an artificial or prerecorded
`
`voice … to any telephone number assigned to a … cellular telephone service.” 47
`
`U.S.C. § 227(b)(1)(A)(iii). The TCPA provides a private cause of action to
`
`persons who receive calls in violation of Section 227(b)(1)(A). 47 U.S.C. §
`
`227(b)(3).
`
`13. According to findings by the Federal Communication Commission
`
`(“FCC”), the agency Congress vested with authority to issue regulations
`
`implementing the TCPA, such calls are prohibited because, as Congress found,
`
`automated or prerecorded telephone calls are a greater nuisance and invasion of
`
`privacy than live solicitation calls, and such calls can be costly and inconvenient.
`
`14. The FCC also recognized that “wireless customers are charged for
`
`incoming calls whether they pay in advance or after the minutes are used.” In re
`
`Rules and Regulations Implementing the Tel. Consumer Prot. Act of 1991, CG
`
`Docket No. 02-278, Report and Order, 18 FCC Rcd. 14014, 14115 ¶ 165 (2003).
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`COMPLAINT - 4
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 5 of 13 Page ID #:5
`
`
`
`15.
`
`In 2013, the FCC required prior express written consent for all
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`autodialed or prerecorded telemarketing calls (“robocalls”) to wireless numbers
`
`and residential lines. Specifically, it ordered:
`
`[A] consumer’s written consent to receive telemarketing robocalls
`must be signed and be sufficient to show that the consumer: (1)
`received “clear and conspicuous disclosure” of the consequences of
`providing the requested consent, i.e., that the consumer will receive
`future calls that deliver prerecorded messages by or on behalf of a
`specific seller; and (2) having received this information, agrees
`unambiguously to receive such calls at a telephone number the
`consumer designates. In addition, the written agreement must be
`obtained “without requiring, directly or indirectly, that the agreement
`be executed as a condition of purchasing any good or service.”
`In the Matter of Rules & Regulations Implementing the Tel. Consumer Prot. Act of
`
`1991, 27 FCC Rcd. 1830, 1844 ¶ 33 (2012) (footnote omitted).
`
`
`
`V.FACTUAL ALLEGATIONS
`
`16. Appsolutely Media offers search engine optimization services.
`
`17. One of Appsolutely Media’s strategies for marketing its services and
`
`generating new customers is telemarketing.
`
`18. Appsolutely Media’s telemarketing includes the use of pre-recorded
`
`messages to generate new business.
`
`19. Recipients of these calls, including Plaintiffs, did not consent to
`
`receive such telephone calls.
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`COMPLAINT - 5
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`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 6 of 13 Page ID #:6
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`
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`20. Plaintiffs are, and at all times mentioned herein were, “person[s]” as
`
`defined by 47 U.S.C. § 153(39).
`
`Call to Plaintiff Fabricant
`
`21. Plaintiff Fabricant’s telephone number, (818)-352-XXXX, is
`
`registered to a cellular telephone service.
`
`22. On June 4, 2019, Mr. Fabricant received a pre-recorded call
`
`advertising search engine optimization services.
`
`23. However, the company was not identified in the pre-recorded
`
`message, which is a violation of the TCPA.
`
`24.
`
`In order to ascertain the company calling him illegally, Mr. Fabricant
`
`engaged the caller.
`
`25. The caller advertised Defendant’s search engine optimization services
`
`offered by the Defendant.
`
`26. The caller identified himself as Justin Stillwell.
`
`27. The caller then sent an e-mail promoting the Defendant’s services
`
`from justin.stillwell@appsolutelymediallc.com.
`
`28. That is a website owned and operated by the Defendant.
`
`29. The Plaintiff did not provide his prior express written consent to
`
`Appsolutely Media to receive the call.
`
`
`
`COMPLAINT - 6
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 7 of 13 Page ID #:7
`
`
`
`Call to Plaintiff Floyd
`
`30. Plaintiff Floyd’s telephone number, (650)-321-XXXX, is registered to
`
`a cellular telephone service.
`
`31. On June 4, 2019, Mr. Floyd received a pre-recorded call advertising
`
`search engine optimization services.
`
`32. However, the company was not identified in the pre-recorded
`
`message, which is a violation of the TCPA.
`
`33.
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`In order to ascertain the company calling him illegally, Mr. Floyd
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`engaged the caller.
`
`34. The caller advertised the Defendant’s search engine optimization
`
`services.
`
`35. The caller identified himself as Edward Escamilla.
`
`36. The caller then sent an e-mail promoting the Defendant’s services
`
`from edward.escamilla@appsolutelymediallc.com.
`
`37. That is a website owned and operated by the Defendant.
`
`38. The Plaintiff did not provide his prior express written consent to
`
`Appsolutely Media to receive the call.
`
`39. Plaintiffs and all members of the Class, defined below, have been
`
`harmed by the acts of Appsolutely Media because their privacy has been violated,
`
`they were annoyed and harassed, and, in some instances, they were charged for
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`COMPLAINT - 7
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 8 of 13 Page ID #:8
`
`
`
`incoming calls. The calls occupied their cellular telephone lines, rendering them
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`unavailable for legitimate communication.
`
`
`
`VI.CLASS ACTION ALLEGATIONS
`
`40. Class Definition. Pursuant to Fed. R. Civ. P. 23(b)(2) and (b)(3),
`
`Plaintiffs brings this case on behalf of the Class (the “Class”) defined as follows:
`
`Pre-Recorded Call Class: All persons to whom: (a) Appsolutely
`Media and/or a third party acting on Appsolutely Media’s behalf made
`one or more non-emergency telephone calls; (b) to their cellular
`telephone numbers; (c) through the use of an artificial or prerecorded
`voice; (d) at any time in the last four years through the date of trial.
`
`
`
`41. Numerosity. The Class is so numerous that joinder of all its members
`
`is impracticable. On the basis of Appsolutely Media’s en masse calling practices,
`
`the Class has at least hundreds of members.
`
`42. Commonality. There are numerous questions of law and fact common
`
`to Plaintiffs and members of the Class. These common questions of law and fact
`
`include, but are not limited to, the following:
`
`a. Whether Appsolutely Media used a prerecorded voice:
`
`b. Whether Appsolutely Media purchased telephone numbers of
`
`individuals who had not consented to be called by it;
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`c. Whether Appsolutely Media and/or its affiliates or agents,
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`and/or other persons or entities acting on Appsolutely Media’ behalf, knowingly
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`COMPLAINT - 8
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 9 of 13 Page ID #:9
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`
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`and/or willfully violated 47 U.S.C. § 227(b)(1)(A) by making any call, except for
`
`emergency purposes, to a cellular telephone number using an artificial or
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`prerecorded voice, thus entitling Plaintiffs and the Class to treble damages;
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`d. Whether Appsolutely Media and/or its affiliates, agents, and/or
`
`other persons or entities acting on Appsolutely Media’ behalf should be enjoined
`
`from using pre-recorded messages in the future.
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`43. Typicality. Plaintiffs’ claims are typical of the claims of the Class.
`
`Plaintiffs’ claims and those of the Class arise out of the same course of conduct by
`
`Appsolutely Media and are based on the same legal and remedial theories.
`
`44. Adequacy. Plaintiffs will fairly and adequately protect the interests of
`
`the Class. Plaintiffs have retained competent and capable counsel with experience
`
`in TCPA and consumer class action litigation. Plaintiffs and their counsel are
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`committed to prosecuting this action vigorously on behalf of the Class and have the
`
`financial resources to do so. Neither Plaintiffs nor their counsel have interests
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`contrary to or conflicting with those of the proposed Class.
`
`45. Predominance. Appsolutely Media has engaged in a common course
`
`of conduct toward Plaintiffs and members of the Class. The common issues
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`arising from this conduct that affect Plaintiffs and members of the Class
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`predominate over any individual issues. For example, the TCPA’s statutory
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`damages obviate the need for mini-trials on actual damages. Adjudication of these
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`COMPLAINT - 9
`
`
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`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 10 of 13 Page ID #:10
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`
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`common issues in a single action has important and desirable advantages,
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`including judicial economy.
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`46. Superiority. A class action is the superior method for the fair and
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`efficient adjudication of this controversy. Classwide relief is essential to compel
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`Appsolutely Media to comply with the TCPA. The interest of individual members
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`of the Class in individually controlling the prosecution of separate claims against
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`Appsolutely Media is small because the damages in an individual action for
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`violation of the TCPA are small. Management of these claims is likely to present
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`significantly fewer difficulties than are presented in many class actions because the
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`calls at issue are all automated and because the TCPA articulates bright-line
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`standards for liability and damages.
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`47.
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`Injunctive and Declaratory Relief is Appropriate. Appsolutely Media
`
`has acted on grounds generally applicable to the Class, thereby making final
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`injunctive relief and corresponding declaratory relief with respect to the Class
`
`appropriate on a classwide basis.
`
`VII.FIRST CAUSE OF ACTION
`(Violations of the Telephone Consumer Protection Act, 47 U.S.C. §
`227(b)(1)(A) on behalf of the Pre-Recorded Call Class)
`
`48. Plaintiffs reallege and incorporates by reference each and every
`
`allegation set forth in the preceding paragraphs.
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`COMPLAINT - 10
`
`
`
`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 11 of 13 Page ID #:11
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`
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`49. The foregoing acts and omissions of Appsolutely Media and/or its
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`affiliates or agents, and/or other persons or entities acting on Appsolutely Media’
`
`behalf, constitute numerous and multiple violations of the TCPA, 47 U.S.C. §
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`227(b)(1)(A), by making non-emergency calls to the cellular telephone numbers of
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`Plaintiffs and members of the Pre-Recorded Call Class using an artificial or
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`prerecorded voice.
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`50. As a result of violations of the TCPA, 47 U.S.C. § 227(b)(1)(A), by
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`Appsolutely Media and/or its affiliates or agents and/or other persons or entities
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`acting on its behalf, Plaintiffs and members of the Pre-Recorded Call Class are
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`entitled to an award of $500 in damages for each and every call made to their
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`cellular telephone numbers using an artificial or prerecorded voice in violation of
`
`the statute, pursuant to 47 U.S.C. § 227(b)(3)(B).
`
`51. Plaintiffs and members of the Pre-Recorded Call Class are also
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`entitled to and do seek injunctive relief prohibiting Appsolutely Media, its
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`affiliates and agents, and/or any other persons or entities acting on its behalf from
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`violating the TCPA, 47 U.S.C. § 227(b)(1)(A), by making calls, except for
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`emergency purposes, to any cellular telephone numbers using an artificial or
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`prerecorded voice.
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`52. As a result of knowing and/or willful violations of the TCPA, 47
`
`U.S.C. § 227(b)(1)(A), by Appsolutely Media, its affiliates or agents, and/or other
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`COMPLAINT - 11
`
`
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`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 12 of 13 Page ID #:12
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`
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`persons or entities acting on its behalf, Plaintiffs and members of the Pre-Recorded
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`Call Class are entitled to treble damages of up to $1,500 for each and every call
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`made to their cellular telephone numbers using an artificial or prerecorded voice in
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`violation of the statute, pursuant to 47 U.S.C. § 227(b)(3).
`
`VIII.
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`PRAYER FOR RELIEF
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`WHEREFORE, Plaintiffs, on their own behalf and on behalf of all members
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`of the Class, pray for judgment against Appsolutely Media as follows:
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`A. Certification of the proposed Class;
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`B. Appointment of Plaintiffs as representative of the Class;
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`C. Appointment of the undersigned counsel as counsel for the Class;
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`D. A declaration that actions complained of herein by Appsolutely Media
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`and/or its affiliates, agents, or related entities violate the TCPA;
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`E. An order enjoining Appsolutely Media and its affiliates, agents and
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`related entities from using pre-recorded messages to call cellular telephones, absent
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`emergency circumstances and prohibiting the Defendant from advertising their
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`goods or services, except for emergency purposes, to any number on the National
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`Do Not Call Registry in the future;
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`F.
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`Leave to amend this Complaint to conform to the evidence presented
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`at trial; and
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`COMPLAINT - 12
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`
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`Case 8:21-cv-01502 Document 1 Filed 09/13/21 Page 13 of 13 Page ID #:13
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`G. Orders granting such other and further relief as the Court deems
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`necessary, just and proper.
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`IX.
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`DEMAND FOR JURY
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`Plaintiffs demand a trial by jury for all issues so triable.
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`RESPECTFULLY SUBMITTED AND DATED this 13th day of September,
`
`2021.
`
`
`
`
`
`
`
`By: /s/ Rachel E. Kaufman
`RACHEL E. KAUFMAN
`KAUFMAN P.A.
`400 NW 26th Street
`Miami, FL 33127
`Telephone: (305) 469-5881
`rachel@kaufmanpa.com
`
`Attorney for Plaintiffs and the Proposed Class
`
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`COMPLAINT - 13
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`