throbber
Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 1 of 39
`
`
`
`RANDY E. KLEINMAN (CA SBN 320061)
`GERSTMAN SCHWARTZ LLP
`1399 Franklin Avenue, Suite 200
`Garden City, New York 11530
`Telephone:
`(516)880-8170
`Facsimile:
`(516) 880-8171
`Email:
`rkleinman@gerstmanschwartz.com
`
`Attorneys for Plaintiff
`ALI AL-AHMED
`
`
`UNITED STATES DISTRICT COURT
`
`
`
`NORTHERN DISTRICT OF CALIFORNIA
`
`SAN FRANCISCO DIVISION
`
`
`
`ALI AL-AHMED,
`
`
`Plaintiff,
`
`
`
`v.
`
`
`TWITTER, INC.,
`ALI HAMAD A ALZABARAH, and
`AHMAD ABOUAMMO,
`
`
`Defendants.
`
`CASE NO.:
`
`COMPLAINT AND DEMAND
`FOR JURY TRIAL
`
`
`
`
`)
`)
`)
`)
`)
`)
`)
`)
`)
`)
`)
`)
`)
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`CASE NO.___
`
`
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 2 of 39
`
`
`
`
`
`
`For his complaint, Plaintiff Ali Al-Ahmed (“Mr. Ahmed”), by and through its attorneys
`
`Gerstman Schwartz LLP, avers as follows:
`
`THE PARTIES
`
`1.
`
`Plaintiff Ali Al-Ahmed (hereinafter “Plaintiff” or “Mr. Al-Ahmed”) is one of the
`
`leading critics to the Kingdom of Saudi Arabia (hereinafter “KSA”) who resides, and has been
`
`granted asylum in, the United States, because as a political dissident and human rights
`
`advocate, he faced imminent persecution were he to return to his native country, Saudi Arabia.
`
`2.
`
`Defendant Twitter, Inc., (hereinafter “Twitter”) is incorporated in Delaware with
`
`its headquarters in San Francisco, California.1
`
`3.
`
`In 2011, Saudi Prince Alwaleed Bin Talal (hereinafter “Bin Talal”) purchased $300
`
`million worth of stock in Twitter. In 2015, Bin Talal made an additional investment, owning
`
`5.2% of the company, more than Twitter’s founder and CEO2. A January 29, 2018 article in
`
`the British newspaper, The Daily Mail, reported that after being imprisoned and perhaps
`
`tortured by KSA, Bin Talal signed over many of his assets to Crown Prince Mohammed Bin
`
`Salman (hereinafter “MBS”). According to The Daily Mail, a deal was allegedly made with
`
`MBS allowing MBS to seize control of these assets and those of other princes, so long as the
`
`assets remained in the United States.
`
`
`1 The term “Twitter” shall hereinafter refer to Twitter, Inc., its agents, employees, and assigns.
`2 Twitter’s April 20, 2016 Annual Proxy Statement, on page 56, confirms that HRH Prince Alwaleed Bin Talel
`Abudulziz Alsaud beneficially owned 4.99% of the company. A second amendment to a 13G filed with the Securities
`Exchange Commission on or about December 31, 2016 states that “based…on the [third quarter 10Q] percentage of
`class was reduced to 4.9%.” This auspicious reduction permitted the Kingdom to avoid future filing and disclosure
`requirements. A BBC report dated October of 2015 noted that “Prince Alwaleed bin Talal and his investment firm
`now owns just over 5%, which is more than Twitter's new chief executive Jack Dorsey. His cash injection comes at
`a critical time for Twitter, which is struggling to attract new followers. Saudi Arabia is said to be home to 40% of
`all active Twitter users in the Middle East.” http://www.bbc.co.uk/newsbeat/article/34474798/meet-twitters-second-
`biggest-shareholder-saudi-prince-alwaleed-bin-talal.
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`CASE NO.___
`
`-2-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 3 of 39
`
`4.
`
`Based on news reports indicating that 40% of all active Twitter users in the Middle
`
`East reside in the Kingdom, and this highly influential stake made in Twitter by a Saudi prince,
`
`Twitter’s hiring of Saudi Nationals, who turned out to be Saudi agents, and its abject failure to
`
`properly safeguard Plaintiff’s account takes on a new light. Plaintiff’s personal and highly
`
`sensitive information, including confidential information provided by his followers and
`
`journalistic sources, was disclosed to third parties including, but not limited to, the KSA and
`
`its agents as a result of Defendants’ recklessness, negligence, and, at times, intentional acts or
`
`omissions that appear to have been designed to appease a critical investor, MBS.
`
`5.
`
`Defendant Ahmad Abouammo (hereinafter “Abouammo”) is a dual citizen of the
`
`United States and Lebanon and resided in Walnut Creek, California, in the Northern District
`
`of California, from at least November 4, 2013, until May 22, 2015, and thereafter resided in
`
`Seattle, Washington. Abouammo was an employee of Twitter from on or about November 4,
`
`2013, to on or about May 22, 2015. Abouammo was a Media Partnerships Manager responsible
`
`for the Middle East and North Africa (MENA) region at Twitter. As a Media Partnerships
`
`Manager, Abouammo was involved in providing assistance for notable accounts, including
`
`accounts of public interest or belonging to brands, journalists, and celebrities in the MENA
`
`region, with content and Twitter strategy, and with sharing best practices.
`
`6.
`
`Defendant Ali Hamad A Alzabarah (hereinafter “Alzabarah”) is a citizen of Saudi
`
`Arabia and resided in San Bruno, California in the Northern District of California from at least
`
`August 12, 2013, until December 3, 2015. Alzabarah was an employee of Twitter from on or
`
`about August 12, 2013, to on or about December 4, 2015. While employed at Twitter,
`
`Alzabarah was a Site Reliability Engineer whose responsibility was maintaining Twitter’s
`
`hardware and software to ensure uninterrupted service.
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`
`CASE NO.___
`
`-3-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`
`
`

`

`
`
`
`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 4 of 39
`
`7.
`
`On November 19, 2019, Abouammo and Alzabarah were indicted for acting as
`
`agents for the government of Saudi Arabia who, while employed at Twitter, accessed user
`
`information without authorization and provided it to Saudi Arabian government officials.3
`
`Abouammo and Alzabarah gained access to dissidents and critics of the Saudi government
`
`including, upon information and belief, Mr. Al-Ahmed.
`
`8.
`
`Defendants Twitter, Abouammo, and Alzabarah shall hereinafter be referred to
`
`collectively as “Defendants.”
`
`VENUE AND JURISDICTION
`
`9.
`
`Jurisdiction is proper in this Court because this litigation arises under federal law,
`
`namely 18 U.S.C. §2701 et seq. (“Stored Communications Act”). Jurisdiction is also proper
`
`because this Court has diversity jurisdiction over this action and each Defendant under 28
`
`U.S.C. § 1331.
`
`10.
`
`The Court has supplemental jurisdiction over the state law claims asserted in this
`
`case under 28 U.S.C. § 1367 and 28 U.S.C. § 1362 because there is diversity of citizenship
`
`between the parties and the amount in controversy exceeds $75,000.
`
`11.
`
`12.
`
`Venue is proper in this district under 28 U.S.C. §§ 1391(b) and 1391(c).
`
`This Court has personal jurisdiction over Twitter because Twitter, on information
`
`and belief, conducts business in the State of California and within this district.
`
`13.
`
`This Court has personal jurisdiction over Abouammo and Alzabarah because they
`
`resided, and were present in, the State of California and within this district when the acts
`
`alleged occurred.
`
`
`
`
`
`
`
`3 https://www.justice.gov/usao-ndca/united-states-v-ahmad-abouammo.
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`
`CASE NO.___
`
`-4-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 5 of 39
`
`
`
`
`
`14.
`
`GENERAL ALLEGATIONS
`
`“Twitter being abused to instill fear, to silence your voice,
`or to undermine individual safety, is unacceptable.”
`-- @TwitterSafety, October 3, 20204
`
`Defendants have engaged in outrageous, irresponsible, and despicable conduct
`
`that should be punished to the maximum extent under the law.
`
`15.
`
`This is an action to vindicate the rights of Mr. Al-Ahmed, a political refugee who
`
`has been granted political asylum in the United States from the despotic regime in the KSA.
`
`Because of the tremendous wealth of key figures in KSA, major corporations, including
`
`Twitter, have enabled, collaborated, colluded, conspired with, aided and abetted, and/or
`
`otherwise turned a blind eye to KSA’s efforts to suppress, torture, falsely imprison, terrorize,
`
`and murder dissenters both within Saudi Arabia and around the world.
`
`A. Allegations Relevant To All Causes Of Action
`
`16. Mr. Al-Ahmed is a leading voice of dissent casting an evidently unwanted
`
`magnifying glass upon the acts and omissions, policies and, at times, alleged crimes
`
`conducted on behalf of, or with the knowledge and consent of, the KSA or elements within
`
`the KSA. Mr. Al-Ahmed is also one of the most active and courageous journalists within the
`
`United States covering the KSA. Through his prominent social media presence, and persistent
`
`critique of the KSA, Mr. Al-Ahmed has brought broad awareness to issues of social and
`
`political concern including allegations of KSA human rights violations, KSA links to
`
`international terrorism, and KSA corruption within the Kingdom.
`
`17.
`
`It is not an overstatement to suggest that Mr. Al-Ahmed has become a thorn in the
`
`side of the KSA. Indeed, he would not dispute that he has made it his life’s work to counter
`
`KSA propaganda and expose systemic corruption, violence, and police state tactics within
`
`the KSA, and to counter the KSA’s efforts to masquerade itself as a modern nation. As a
`
`
`4Twitter Safety (@TwitterSafety), Twitter (Oct. 3, 2020),
`https://twitter.com/TwitterSafety/status/1312498519094091779 (on file with the Columbia Law Review) (emphasis
`added).
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`CASE NO.___
`
`-5-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 6 of 39
`
`result, Mr. Al-Ahmed attests that the KSA has consistently attempted to—quite literally—
`
`silence his voice, even going so far as to attempt to kidnap and kill him on multiple occasions.
`
`The KSA has also formally stripped Mr. Al-Ahmed of his Saudi nationality and has kept him
`
`under vigilant surveillance.
`
`18.
`
`He has been invited to speak by institutions including Princeton University,
`
`Amnesty International, the Hudson Institute, American Enterprise Institute, and Meridian
`
`International Center, and has testified before Congress on several occasions on the issue of
`
`civil rights and religious freedom in the Middle East. Additionally, he has authored reports
`
`on Saudi Arabia regarding religious freedom, torture, press freedom, and religious
`
`curriculum.
`
`19.
`
`Although Mr. Al-Ahmed usually disseminates information via social media, Al-
`
`Ahmed is a frequent consultant to major international broadcast media outlets on issues
`
`including Saudi political affairs, terrorism, Sunni-Shi’a relations, Wahhabi Islam, political
`
`and religious oppression, human and women’s rights in Saudi Arabia, and the Saudi-U.S.
`
`relationship. He has been a regular guest on CBS News, CNN, PBS, Fox News, and Al-
`
`Jazeera. He has written for, and has been quoted in, the Washington Post, Associated Press,
`
`The Times, Reuters, the Wall Street Journal, USA Today, and the Boston Globe. In short, he
`
`is a leading Saudi voice for KSA reform and democratization.
`
`20. With the passage of time, Mr. Al-Ahmed has become such an influential voice
`
`that multiple prominent Saudi officials have followed his Arabic Twitter, his largest
`
`verifiable social media account, which has over 36,000 followers worldwide (although, as
`
`will be described in further detail herein, it has since been suspended).
`
`B. Twitter’s Unauthorized and Unlawful Hacking of Mr. Al-Ahmed’s Private
`Information
`
`21.
`
`In or around August 2013, until in or around December 2015, Alzabarah and
`
`Abouammo– Twitter employees charged and indicted by the United States government in
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`
`CASE NO.___
`
`-6-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`
`
`

`

`
`
`
`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 7 of 39
`
`November 2019 for being KSA spies5 – accessed the company’s information on an array of
`
`Saudi dissidents including Mr. Al-Ahmed6.
`
`22.
`
`Through use of both Alzabarah and Abouammo, the KSA was successful in using
`
`Twitter’s internal resources to identify Mr. Al-Ahmed as a critic of the government and
`
`ultimately silence him.
`
`23.
`
`On numerous occasions, Alzabarah and Abouammo mined Twitter’s internal
`
`systems for, inter alia, personal information regarding Mr. Al-Ahmed, email addresses,
`
`contacts, phone numbers, birth dates, and internet protocol (“IP”) addresses.
`
`24.
`
`Although Alzabarah and Abouammo’s conduct was ostensibly outside the scope of
`
`their job duties, Twitter surreptitiously aided and abetted Alzabarah and Abouammo by, among
`
`other things, 1) providing them with unfettered access to Twitter’s vast resources and
`
`infrastructure at the behest of the KSA and with the full knowledge that they would exploit
`
`these privileges by improperly gaining access to the accounts of Twitter users, such as Mr. Al-
`
`Ahmed, who were adverse to the Saudi regime; 2) helping Alzabarah and Abouammo operate
`
`their clandestine operation undetected until they were no longer of use to Twitter and/or the
`
`KSA; 3) helping Alzabarah and Abouammo provide the ill-gained information to the KSA; 4)
`
`and covering up their malfeasance by purging its internal database of any incriminating
`
`evidence and thereafter publicly renouncing Alzabarah and Abouammo’s conduct.
`
`25.
`
`A superseding indictment filed by the United States Attorneys’ Office makes clear
`
`that Twitter failed to detect these breaches over a period of time spanning over a year7. While
`
`
`5 https://www.justice.gov/usao-ndca/press-release/file/1215976/download, United States v. Ahmed Almutairi, a/k/a
`Ahmed Aljbreen; and Ali Alzabarah, November 2019.
`6 Superseding Indictment, July 28, 2020, 19-CR-621 EMC, “After ALZABARAH returned to San Francisco, from
`May 21, 2015, through November 18, 2015, he accessed without authorization through Twitter’s computer system
`certain nonpublic account information of dozens of Twitter users, including accounts that had posted critical or
`embarrassing information about the government of KSA and Saudi Royal Family Member-1.”
`7 See id.
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`CASE NO.___
`
`-7-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`

`

`
`
`
`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 8 of 39
`
`Twitter has since ostensibly attempted to remedy their indefensible security practices, the
`
`damage to Mr. Al-Ahmed and his followers had already been done. Twitters’ subsequent
`
`efforts to enhance their security protocols does not undo the damage done to Mr. Al-Ahmed
`
`and his followers as a result of Twitter’s slip shot practices which have made Mr. Al-Ahmed,
`
`and many of his followers, targets for the brutal KSA, jeopardizing the very lives of his
`
`followers living within the confines of the KSA and its surrounding environs.
`
`26.
`
`Indeed, several Twitter users, who either followed Mr. Al-Ahmed’s Twitter
`
`account and/or had direct contact with him through the use of Twitter’s private messaging
`
`feature, have disappeared, been arrested, or have been executed. One such example is Abdullah
`
`al-Hamid, a Saudi Dissident and follower of Mr. Al-Ahmed’s Twitter account, who was jailed
`
`and ultimately died in custody8.
`
`27.
`
`On the heels of all this death and skullduggery, in or about May 2018, the KSA
`
`managed to fully silence Mr. Al-Ahmed when they had their embedded Twitter agents, or
`
`others within Twitter, suspend Mr. Al-Ahmed’s Arabic Twitter account, “@AliAlahmed,”
`
`without explanation, warning, or justification. Despite the above-noted Justice Department
`
`criminal complaint exposing these Twitter KSA agents’ activities in November of 2019, Mr.
`
`Al-Ahmed’s repeated attempts to appeal his suspension have been to no avail. While Twitter
`
`may wish to play the victim of state-sponsored espionage, Twitter’s conduct in punishing the
`
`victims of this intrigue, including Mr. Al-Ahmed, tells a far different story: one of ratification,
`
`
`8 https://www.nytimes.com/2020/05/21/world/middleeast/abdullah-al-hamid-saudi-dissident-dies-in-detention-at-
`69.html.
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`CASE NO.___
`
`-8-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 9 of 39
`
`
`
`
`complicity, and/or adoption tailored to appease a neigh beneficial owner and preserve access
`
`to a key market, the KSA9.
`
`28.
`
`This helps explain why Twitter has upheld Mr. Al-Ahmed’s suspension and kept
`
`his account inaccessible including Mr. Al-Ahmed’s access to his approximately 36,000
`
`followers’ contact information. The genesis of this suspension having been clearly exposed,
`
`Twitter continues to bar Mr. Al-Ahmed from access or use, corroborating his claims that
`
`Twitter is continuing to do the KSA’s bidding; preferring access to the KSA and funding from
`
`the KSA over human rights, freedom, and to abiding by the terms of its owner agreements
`
`made with Twitter subscribers, and in contravention of its public representation that Twitter is
`
`committed to protecting Twitter uses.
`
`29.
`
`Twitter’s Privacy Policy states, in pertinent part, that:
`
`About public and protected Tweets – Should you choose to protect
`your Tweets, you can do so through your account settings…If you
`protect your Tweets, you’ll receive a request when new people want
`to follow you, which you can approve or deny…Protected Tweets:
`Only visible to your Twitter followers. Please keep in mind, your
`followers may still capture images of your Tweets and share
`them.”10
`
`
`
`
`9 Authorities have evidently failed to recognize how beholden Twitter is to the KSA, particularly during the
`timeframe in question, which supports an allegation of willful blindness and complicity. Additionally, by punishing
`the victim of this conduct, i.e., by continuing to withhold the above-referenced followers’ contacts of a known critic
`of the KSA, Twitter has ratified the actions of its supposedly errant employees and shown its continuing allegiance
`to the KSA. C.R. v Tenet Healthcare Corp., informs us that “an employer may be liable for the employer either
`authorized the tortious act or subsequently ratified an originally unauthorized tort.”169 Cal. App. 4th 1094, 1110
`(2009) (citations omitted). Discovery will likely establish that Twitter knew about, and was complicit in, this
`espionage. At the very least, Twitter’s course of conduct since—notwithstanding its assertions of federal
`cooperation—amounts to ratification because Twitter continues to punish the KSA’s enemies by withholding their
`followers’ contact information and banning them from the platform.
`10https://help.Twitter.com/en/safety-and-security/public-and-protected-tweets, “About public and protected Tweets
`– Should you choose to protect your Tweets, you can do so through your account settings…If you protect your
`Tweets, you’ll receive a request when new people want to follow you, which you can approve or deny…Protected
`Tweets: Only visible to your Twitter followers. Please keep in mind, your followers may still capture images of your
`Tweets and share them.”
`
`
`-9-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`CASE NO.___
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 10 of 39
`
`
`
`
`30.
`
`Twitter thus created an illusion of security and safety relied upon by Plaintiff, and,
`
`according to Plaintiff, by those who were disappeared, arrested, or murdered.
`
`31. Mr. Al-Ahmed spent many years of time and effort cultivating and curating his
`
`expansive list of Twitter followers and business contacts, which effectively amounts to
`
`valuable intellectual and proprietary property—particularly insofar as it has earned him
`
`credibility, career nods, and, significantly, income—reflecting a huge number of persons
`
`interested in unvarnished coverage of the KSA’s activities provided from a pro-democracy and
`
`pro-human rights vantage point.11 Upon information and belief, some of Mr. Al-Ahmed’s
`
`followers’ accounts have also been shut down as a result of protesting his account suspension.
`
`This is not only immoral, but also undemocratic.
`
`32.
`
`In pertinent part, Twitter, in its “Twitter Rules,” states that:
`
`Twitter’s purpose is to serve the public conversation. Violence,
`harassment and other similar types of behavior discourage people
`from expressing themselves, and ultimately diminish the value of
`global public conversation. Our rules are to ensure all people can
`participate in the public conversation freely and safely…Safety -
`Violence: You may not threaten violence against an individual or a
`group of people. We also prohibit the glorification of violence.
`Learn more about our violent threat and glorification of violence
`policies…
`
`
`
`Terrorism/violent extremism: You may not threaten or promote
`terrorism or violent extremism. There is no place on Twitter for
`terrorist organizations or violent extremist groups and individuals
`who affiliate with and promote their illicit activities. The violence
`that these groups engage in and/or promote jeopardizes the physical
`safety and well-being of those targeted. Our assessments in this
`context are informed by national and international terrorism
`designations. We also assess organizations under our violent
`extremist group criteria. Violent extremist groups are those that
`meet all of the below criteria: identify through their stated purpose,
`publications, or actions as an extremist group; have engaged in, or
`currently engage in, violence and/or the promotion of violence as a
`
`11 Indeed, the United States Attorneys Office’s Indictment defines nonpublic information about Twitter users as
`“valuable property.” https://www.justice.gov/usao-ndca/page/file/1299331/download
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`
`CASE NO.___
`
`-10-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 11 of 39
`
`
`
`
`
`
`means to further their cause; and target civilians in their acts and/or
`promotion of violence. We examine a group’s activities both on and
`off Twitter to determine whether they engage in and/or promote
`violence against civilians to advance a political, religious and/or
`social cause.
`
`What is in violation of this policy? Under this policy, you can’t
`affiliate with and promote the illicit activities of a terrorist
`organization or violent extremist group. Examples of the types of
`content that violate this policy include, but are not limited to:
`engaging in or promoting acts on behalf of a terrorist organization
`or violent extremist group; recruiting for a terrorist organization or
`violent extremist group; providing or distributing services (e.g.,
`financial, media/propaganda) to further a terrorist organization’s or
`violent extremist group’s stated goals; and using the insignia or
`symbols of terrorist organizations or violent extremist groups to
`promote them. What is not a violation of this policy? We may make
`limited exceptions for groups that have reformed or are currently
`engaging in a peaceful resolution process, as well as groups with
`representatives who have been elected to public office through
`democratic elections. We may also make exceptions related to the
`discussion of terrorism or extremism for clearly educational or
`documentary purposes. This policy also doesn’t apply to military or
`government entities12.
`
`
`33.
`
`Between Twitter’s holding out that one can protect their Tweets, the above-
`
`referenced affirmative corporate and global commitment to “serve the public conversation,”
`
`and Twitter’s supposed opposition to violence and terrorism, Twitter’s failure to screen and
`
`supervise its employees, thereby allowing KSA spies to locate KSA critics and disseminate
`
`their information so that they could be silenced, makes a mockery of this so-called
`
`“commitment.” It is unfortunate that individuals like the Plaintiff have detrimentally relied on
`
`Twitter’s purported commitment to their undying personal prejudice, particularly in the face
`
`of those who how have been disappeared, arrested, or otherwise subject to KSA extreme
`
`
`12 https://help.twitter.com/en/rules-and-policies/twitter-rules
`
`
`-11-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`
`CASE NO.___
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 12 of 39
`
`
`
`
`prejudice or sanction—perhaps for having followed Plaintiff or “liking” one of his posts, while
`
`believing that their identity was “protected.”
`
`34.
`
`Now, Plaintiff cannot even access his list of over 36,000 pro-democracy leaning
`
`followers who have had enough of the KSA’s police state antics, perversely turning Twitter’s
`
`“commitment” on its head by silencing critics of terrorism and violence, and positioning
`
`Twitter to carry out the KSA’s mission by doing violence to truth and free speech, and by
`
`denying Plaintiff access to his proprietary list of followers, contacts, research, and other
`
`intellectual property, even after Twitter’s slip shod adherence to its protocols, and negligence
`
`in its hiring and supervising of embedded spies was roundly exposed by the Department of
`
`Justice’s November 2019 Criminal Complaint13.
`
`35.
`
`Despite its alleged commitment to “serve the public conversation”, Twitter’s
`
`conduct is equivalent to Poland’s silencing of Lech Walęsa to preserve its reach, market share,
`
`and funding from the USSR. To make matters worse, Twitter did so after hiring KSA agents
`
`and recruits to oversee internal operations. The ramifications of this kind of continuous and
`
`willful blindness cannot be overstated.
`
`36.
`
`In Twitter’s 2020 10Q filed with the Securities and Exchange Commission, Twitter
`
`“disclosed that on July 28, 2020, the Company received a draft complaint from the Federal
`
`Trade Commission (FTC) alleging violations…[r]elate[d] to the Company’s use of phone
`
`number and/or email address data provided for safety and security purposes [ostensibly for
`
`targeted advertising] during periods between 2013 and 2019 [and reserving for]…probable loss
`
`in this matter is $150.0 million to $250.0 million.”14 Twitter has clearly failed to safeguard
`
`
`13 https://www.justice.gov/usao-ndca/press-release/file/1215976/download
`1410Q dated June 30, 2020,
`https://www.sec.gov/ix?doc=/Archives/edgar/data/1418091/000141809120000158/twtr-20200630.htm
`
`-12-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`CASE NO.___
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 13 of 39
`
`
`
`
`data as it promised and as its users, such as Mr. Al-Ahmed, would expect. Therefore, Twitter
`
`must be held accountable.
`
`C. Jack Dorsey’s Relationship With The Twitter Spy Ring
`
`37.
`
`Further demonstrating Twitter’s complicity in the Twitter spy campaign is Twitter
`
`CEO, Jack Dorsey’s (“Dorsey”) relationship to Bader al-Asaker (“Asaker”), head of MBS’
`
`affairs and operator of the Misk Foundation, who has also been dubbed the “Saudi mastermind”
`
`behind the Twitter spy scandal.15
`
`38.
`
`The Twitter scandal, together with Asaker’s reported links to the murder of Saudi
`
`journalist Jamal Khashoggi, raises tough questions about Asaker and the KSA. “Scratch
`
`beneath the surface of Asaker’s Misk and you quickly realize that it's not really what it claims
`
`to be,” Sunjeev Bery, director of the United States-based anti-autocrat campaign group
`
`Freedom Forward, told The New Arab.16 “The crown prince and his henchmen keep trying to
`
`present themselves in a positive light, yet behind the scenes they spy on dissidents’ Twitter
`
`accounts and are willing to take a bone saw to anyone who disagrees with them.”17
`
`39.
`
`The United States Attorneys Offices’ superseding indictment (the “Indictment”)
`
`against Abouammo and Alzabarah substantiates Asaker’s participation in the spy ring,
`
`referring to him (upon information and belief) as “Foreign Official-1,” whom provided
`
`Abouammo and Alzabarah with “gifts, cash payments, and promises of future employment in
`
`exchange for nonpublic information about Twitter uses, which constituted valuable
`
`property…”18
`
`
`15 https://english.alaraby.co.uk/analysis/meet-saudi-mastermind-behind-twitter-spy-scandal
`16 Id.
`17 Id.
`18 https://www.justice.gov/usao-ndca/page/file/1299331/download
`
`
`
`-13-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`CASE NO.___
`
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 14 of 39
`
`
`
`
`40.
`
`According to the Indictment, Abouammo and Alzabarah were also responsible for
`
`removing (i.e., suspending) certain users’ accounts including, upon information and belief, Mr.
`
`Al-Ahmed’s account.19
`
`41.
`
`Despite Asaker’s alleged connections to both the Twitter spy campaign and murder
`
`of dissident journalists, Twitter CEO, Jack Dorsey (“Dorsey”) met with both Asaker and MBS
`
`well after Dorsey learned about the KSA spy campaign; once at Twitter’s headquarters on June
`
`25, 2016, and at least one additional time in Riyadh thereafter.
`
`42.
`
`Notably, Dorsey follows Asakar’s Twitter account (and vice versa) to this very day.
`
`D. Mr. Al-Ahmed Did Not Learn About Twitter’s Involvement Until November
`2019.
`
`
`43.
`
`On or about December 11, 2015, Twitter purportedly sent a notice (the “Twitter
`
`Notice”) containing the following message to a “small group” of its users:
`
`
`
`Dear @{{screen_name}},
`
`As a precaution, we are alerting you that your Twitter account is one
`of a small group of accounts that may have been targeted by state-
`sponsored actors. We believe that these actors (possibly
`associated with a government) may have been trying to obtain
`information such as email addresses, IP addresses, and/or phone
`numbers.
`
`At this time, we have no evidence they obtained your account
`information, but we’re actively investigating this matter. We wish
`we had more we could share, but we don’t have any additional
`information we can provide at this time.
`
`It’s possible your account may not have been an intended target of
`the suspected activity, but we wanted to alert you as soon as
`possible. We recognize that this may be of particular concern if you
`choose to Tweet using a pseudonym. For tips on protecting your
`identity online, you may want to visit the Tor Project or EFF’s
`Protecting Yourself on Social Networks.
`
`19 https://www.justice.gov/usao-ndca/page/file/1299331/download
`
`
`-14-
`COMPLAINT AND DEMAND FOR JURY TRIAL
`
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`
`
`CASE NO.___
`
`

`

`Case 4:21-cv-08017-KAW Document 1 Filed 10/13/21 Page 15 of 39
`
`
`
`
`
`
`
`
`- Twitter
`
`44.
`
`Conspicuously absent from the Twitter Notice is any indication that these so-called
`
`“state-sponsored actors…possibly associated with a government” committed these data
`
`breaches while they were located on Twitter’s premises and/or employed by Twitter and/or
`
`while using Twitter’s resources and/or at the direction of Twitter (or with Twitter’s tacit
`
`permission).
`
`45.
`
`This is critical, because at this time, Mr. Al-Ahmed had no re

This document is available on Docket Alarm but you must sign up to view it.


Or .

Accessing this document will incur an additional charge of $.

After purchase, you can access this document again without charge.

Accept $ Charge
throbber

Still Working On It

This document is taking longer than usual to download. This can happen if we need to contact the court directly to obtain the document and their servers are running slowly.

Give it another minute or two to complete, and then try the refresh button.

throbber

A few More Minutes ... Still Working

It can take up to 5 minutes for us to download a document if the court servers are running slowly.

Thank you for your continued patience.

This document could not be displayed.

We could not find this document within its docket. Please go back to the docket page and check the link. If that does not work, go back to the docket and refresh it to pull the newest information.

Your account does not support viewing this document.

You need a Paid Account to view this document. Click here to change your account type.

Your account does not support viewing this document.

Set your membership status to view this document.

With a Docket Alarm membership, you'll get a whole lot more, including:

  • Up-to-date information for this case.
  • Email alerts whenever there is an update.
  • Full text search for other cases.
  • Get email alerts whenever a new case matches your search.

Become a Member

One Moment Please

The filing “” is large (MB) and is being downloaded.

Please refresh this page in a few minutes to see if the filing has been downloaded. The filing will also be emailed to you when the download completes.

Your document is on its way!

If you do not receive the document in five minutes, contact support at support@docketalarm.com.

Sealed Document

We are unable to display this document, it may be under a court ordered seal.

If you have proper credentials to access the file, you may proceed directly to the court's system using your government issued username and password.


Access Government Site

We are redirecting you
to a mobile optimized page.





Document Unreadable or Corrupt

Refresh this Document
Go to the Docket

We are unable to display this document.

Refresh this Document
Go to the Docket