`
`
`
`George A. Zelcs (pro hac vice forthcoming)
` gzelcs@koreintillery.com
`Randall P. Ewing, Jr. (pro hac vice forthcoming)
` rewing@koreintillery.com
`Ryan Z. Cortazar (pro hac vice forthcoming)
` rcortazar@koreintillery.com
`KOREIN TILLERY, LLC
`205 North Michigan, Suite 1950
`Chicago, IL 60601
`Telephone: (312) 641-9750
`Facsimile: (312) 641-9751
`
`Stephen M. Tillery (pro hac vice forthcoming)
` stillery@koreintillery.com
`Steven M. Berezney, CA Bar #329923
` sberezney@koreintillery.com
`Michael E. Klenov, CA Bar #277028
` mklenov@koreintillery.com
`Carol O’Keefe (pro hac vice forthcoming)
` cokeefe@koreintillery.com
`KOREIN TILLERY, LLC
`505 North 7th Street, Suite 3600
`St. Louis, MO 63101
`Telephone: (314) 241-4844
`Facsimile: (314) 241-3525
`
`Joshua Irwin Schiller, CA Bar #330653
` jischiller@bsfllp.com
`BOIES SCHILLER FLEXNER LLP
`44 Montgomery St., 41st Floor
`San Francisco, CA 94104
`Telephone: (415) 293-6800
`Facsimile: (415) 293-6899
`
`Attorneys for Maria Schneider and
`Pirate Monitor LTD
`
`
`
`MARIA SCHNEIDER and PIRATE
`MONITOR LTD, individually and on behalf of
`all others similarly situated;
`
`
`Philip C. Korologos (pro hac vice forthcoming)
` pkorologos@bsfllp.com
`BOIES SCHILLER FLEXNER LLP
`55 Hudson Yards, 20th Floor
`New York, NY 10001
`Telephone: (212) 446-2300
`Facsimile: (212) 446-2350
`
`
`
`
`
`UNITED STATES DISTRICT COURT
`NORTHERN DISTRICT OF CALIFORNIA, SAN JOSE DIVISION
` CASE NO. 5:20-cv-4423
`
`CLASS ACTION COMPLAINT
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`
`
`JURY TRIAL DEMANDED
`
`Plaintiffs,
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`
`
`vs.
`
`
`YOUTUBE, LLC; GOOGLE LLC; and
`ALPHABET INC.;
`
`
`Defendants.
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 2 of 44
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`Plaintiffs Maria Schneider and Pirate Monitor LTD, as and for their Complaint against
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`Defendants YouTube, LLC (“YouTube”), Google LLC (“Google”), and Alphabet Inc. (“Alphabet”)
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`(collectively, “Defendants”), allege upon personal knowledge as to acts and events taking place in
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`their presence or upon information and belief for all other acts as follows:
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`INTRODUCTION
`This case is about copyright piracy. YouTube, the largest video-sharing website in
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`1.
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`the world, is replete with videos infringing on the rights of copyright holders. YouTube has
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`facilitated and induced this hotbed of copyright infringement through its development and
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`implementation of a copyright enforcement system that protects only the most powerful copyright
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`owners such as major studios and record labels. Plaintiffs and the Class are the ordinary creators of
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`copyrighted works. They are denied any meaningful opportunity to prevent YouTube’s public display
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`of works that infringe their copyrights—no matter how many times their works have previously
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`been pirated on the platform. They are thus left behind by YouTube’s copyright enforcement system
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`and instead are provided no meaningful ability to police the extensive infringement of their
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`copyrighted work. These limitations are deliberate and designed to maximize YouTube’s (and its
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`parents Google’s and Alphabet’s) focused but reckless drive for user volume and advertising
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`revenue. Moreover, the Plaintiffs and the Class are not only prevented from using any meaningful
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`enforcement tool, but the system in place actually exacerbates the harms caused to them including
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`in a manner that bars Defendants from the protections of any safe harbors under applicable
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`copyright laws such as the Digital Millennium Copyright Act (“DMCA”).
`2.
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`The copyright management tool that YouTube provides to the behemoths of the
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`creative industry is Content ID—a digital fingerprint tool that compares videos being uploaded on
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`YouTube to a catalogue of copyrighted material submitted by those entities permitted to utilize
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`Content ID. Content ID is not only unavailable to Plaintiffs and the Class, but it actually insulates
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`the vast majority of known and repeated copyright infringers from YouTube’s repeat infringer
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`policy, thereby encouraging its users’ continuing upload of infringing content.
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 3 of 44
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`3.
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`Defendants Alphabet, Google, and YouTube reap billions of dollars annually from
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`the online hosting of videos, including millions of works that infringe on the exclusive copyrights
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`of Plaintiffs and the Class. Defendants permit and facilitate this infringement because it furthers
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`their growth and revenue strategies and because they have determined that Plaintiffs and the Class—
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`unlike YouTube’s preferred Content ID partners—lack the resources and leverage necessary to
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`combat copyright infringement on the scale at which it is perpetuated on YouTube.
`4.
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`YouTube has more than 2 billion users worldwide every month, which according to
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`Defendants is “almost one-third of the internet.” Users watch more than one billion hours of videos
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`every single day, equating to approximately 5 billion videos viewed each day. YouTube estimates
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`that more than 720,000 hours of videos—more than 82 years’ worth—are uploaded every day,
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`equating to more than 500 hours of content uploaded every minute.
`5.
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`However, to become the preferred platform for both uploaders and viewers,
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`Defendants knowingly permitted YouTube also to become a hotbed of piracy. From its start,
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`YouTube recognized that its success was highly dependent on the rapid growth in online postings
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`(or “uploads”) of “user-generated content,” to be uploaded quickly and with no prepublication
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`diligence, making the unauthorized upload of copyrighted material unavoidable. Google purchased
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`YouTube with full knowledge of YouTube’s rampant copyright piracy, yet Google chose to foster
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`YouTube’s growth rather than protect copyright holders; it even refused to implement anti-piracy
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`tools it had previously developed on another video sharing platform designed to curb such
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`infringement.
`6.
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`Given the two-sided market YouTube functions in—where it wants to drive both
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`viewers and content providers--Defendants’ motives are obvious. The ready availability of pirated
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`content is the source of “network effects.” A vast library of pirated content draws users to the site,
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`and the growth in users incentivizes the posting of more content on YouTube, which in turn enables
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`Defendants to reap more advertising revenue. Building extensively on the backs of copyright holders
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`who never gave authorization for their works to be displayed on YouTube, Defendants report that
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`they now derive $15 billion in revenue from advertising on YouTube, as well as unspecified billions
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 4 of 44
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`from subscriptions, other YouTube services, and the exploitation and monetization of personal data
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`harvested from all of its users.
`7.
`
`In addition to the billions of dollars of direct advertising revenue, the Google search
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`and advertising platform independently gains massive value capitalizing on the rapid upload of
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`materials, much of which infringes on class members’ copyrights. Every time a viewer engages with
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`the YouTube platform, Google harvests valuable information on individual user preferences and
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`aggregate user demographics. This data is used to develop targeted advertising for YouTube, for
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`Google, and further across the internet via Google’s AdSense, AdX, and AdManager products and
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`services, each of which generate additional billions of dollars for Defendants. Google is estimated
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`to control 40% of the online advertising market, with much of it built on data it gathers from
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`YouTube viewers drawn to the website by infringing material.
`8.
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`Faced with litigation by major music studios and other significant rights holders,
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`Defendants have crafted distinct and disparate systems of copyright “enforcement” on their
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`platform. For those entities with vast stores of copyright material and thus the leverage to require
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`Defendants to appease their copyright management concerns, YouTube created its Content ID
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`program, which allows qualifying copyright owners automatically to identify and manage their
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`content on YouTube. Videos uploaded to YouTube are scanned against a database of files that have
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`been submitted to Defendants by those qualifying copyright owners. Such owners get to decide
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`what happens when content in a video on YouTube matches a work they own; the available options
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`are (on a country-specific basis) to block the whole infringing video from being viewed, monetize
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`the infringing video by running ads against it (in some cases sharing revenue with the uploader), or
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`track the infringing video’s viewership statistics.
`9.
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`Smaller rights holders, including Plaintiffs and the Class, are, however, denied
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`access to Content ID and thus are relegated to vastly inferior and time-consuming manual means
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`of trying to police and manage their copyrights such as scanning the entirety of YouTube postings,
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`searching for keywords, titles, and other potential identifiers. Plaintiffs and the Class must then file
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`individual takedown notices with YouTube via a web-form, email, or postal mail for each video
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 5 of 44
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`their searches identify. Defendants have, in effect, created a two-tiered system whereby the rights
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`of large creators with the resources to take Defendants to court on their own are protected, while
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`smaller and independent creators like Plaintiffs and the Class are deliberately left out in the cold.
`10.
`
`The inequities of these disparate systems are pervasive. The following table
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`contrasts the protections offered by Content ID with those accorded ordinary copyright enforcers.
`Content ID
`Ordinary Rights Enforcers
`Screening is performed at the moment of
`Screening is performed only after a video is
`upload, before a video is published on
`uploaded, published on YouTube and the
`YouTube preventing public availability
`infringing material is available to the general
`through YouTube of the infringing
`public.
`material.
`Screening is performed automatically
`using the digital fingerprint system
`provided by YouTube that automatically
`compares the actual content of each
`uploaded video with the entire catalog of
`Content ID-protected works.
`Content ID automatically imposes the
`rights holder’s enforcement option to
`block the infringing video from
`publication on the platform, to monetize
`the infringing video through advertising
`revenue, or monitor download statistics
`of the infringing video.
`
`Screening (if any) must be performed through
`keyword searches in an attempt to identify
`infringing works via titles, authors, and
`keywords attached to the video by the
`uploader.
`
`Once the rights holder identifies infringing
`videos, the rights holder must file a takedown
`notice with YouTube for each offending
`video, specifying the URL location of the
`offending work, and providing evidence of
`the holder’s right to enforce the copyright.
`After a delay of days or weeks during which
`the infringing material remains publicly
`available and the harm caused by the
`infringement continues, YouTube may
`suspend or remove the video.
`
`
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`11.
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`The superior protections of the Content ID system are completely denied to
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`Plaintiffs and the Class no matter how many times their copyright protected works are infringed
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`on the YouTube platform. If a rights holder does not have the economic clout to qualify for
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`Content ID, YouTube refuses to add their works to the Content ID catalog for prepublication
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`protection even if those works have previously been infringed on YouTube hundreds or even
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`thousands of times. Through its use of these systems, YouTube exerts significant control over
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`which infringing videos may be published on its site and which infringing videos are never viewed
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`by the public.
`12. Moreover, Defendants have completely divorced their Content ID system from
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`their legally mandated repeat-infringer policy. The DMCA provides a safe harbor against copyright
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`infringement claims for entities such as YouTube so long as they formulate and reasonably
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`enforce a policy of terminating repeat copyright infringers from their platform. YouTube purports
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`to take advantage of this safe harbor by having a policy that assesses a “copyright strike” against
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`the uploader when an ordinary rights holder files a takedown notice and terminating uploaders
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`when they accrue three active copyright strikes within 90 days. However, when infringing content
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`is uploaded and identified by the Content ID system, no copyright strikes are issued.1 Thus, when
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`Google brags that 98% of its “copyright issues are resolved via Content ID,”2 what it really means
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`is that nearly all identified copyright infringing material is entirely insulated from its repeat-
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`infringer policy. This two-tiered system essentially trains YouTube’s billions of uploading users
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`that there is essentially minimal risk to uploading to their hearts’ content. And while YouTube’s
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`Content ID partners are protected from these repeat infringers because their uploads will always
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`be screened against the Content ID catalog before publication, Plaintiffs and the Class remain at
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`risk of recurring infringement by these same repeat infringers.
`13. While Defendants state that Content ID eligibility is based on a variety of criteria,
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`only five percent or less of all people who apply for Content ID are approved. Plaintiffs have
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`applied and have either been rejected or received no response. In the meantime, Plaintiffs
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`continue to suffer copyright piracy. Plaintiffs have had their exclusive copyrights infringed
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`multiple times, despite having sent prior successful takedown notices for those very same works
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`and despite Defendants’ having actual and constructive knowledge that YouTube is being used
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`continuously to infringe Plaintiffs’ copyrights.
`14.
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`Defendants have forfeited their claim to the DMCA safe harbor protections in
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`other ways as well. For example, rights holders who seek to actively enforce their copyrights by
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`filing numerous takedown notices run the risk of losing access to YouTube’s rudimentary tools
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`purportedly designed to facilitate the takedown notification process. Moreover, Defendants
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`1 YouTube’s own Help page expressly states, “Content ID claims don’t result in a strike.”
`https://support.google.com/youtube/answer/2814000?hl=en, last visited July 1, 2020.
`2 “How Google Fights Piracy,” p. 30,
`https://www.blog.google/documents/27/How_Google_Fights_Piracy_2018.pdf, last visited July 1, 2020.
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 7 of 44
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`arbitrarily limit the number of takedown notices they will process from rights holders such as
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`Plaintiffs and the Class. YouTube also constrains the use of certain automated tools meant to help
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`locate infringing content on the platform. Defendants are liable for the copyright piracy on their
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`platform because their current approach to copyright infringement, including the operation of the
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`Content ID system, fails to satisfy the requirements mandated in order to be protected under the
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`DMCA safe harbor.
`15.
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`The overall effect of Defendants’ inducement of copyright infringement,
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`manipulation of search, willful blindness, data harvesting, and selective enforcement of copyright
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`screening tools is to depress the value of creators’ work and destroy the free marketplace for those
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`works, where willing buyers and willing sellers can transact business. Instead, Defendants have
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`created an alternative and unlawful marketplace, where the advertising revenue and valuable data it
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`derives from publishing those works—free of charge to the consumer—bears no rational
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`relationship to the creator’s real cost of producing those works; this significantly injures the
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`creators, but enormously benefits Defendants. The ready availability on YouTube of unauthorized
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`copyrighted materials and the whack-a-mole approach required for creators to remove infringing
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`material works disincentivize the creation of new works and reduce the value of all works.
`
`PLAINTIFFS
`Plaintiff Maria Schneider, a citizen of the state of New York, is a multiple Grammy
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`16.
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`award-winning composer and musician. Plaintiff Schneider holds exclusive copyrights to
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`numerous works, including the songs “Hang Gliding,” “Green Piece,” and “Journey Home.”
`17.
`
` Plaintiff Pirate Monitor LTD is a limited company with its principal place of
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`business at Intershore Chambers, 3rd Floor, Geneva Place, Road Town, Tortola, VG1110 British
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`Virgin Islands. Pirate Monitor owns the exclusive rights to reproduce, publicly perform, publicly
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`display, and distribute the following works, among others, over the internet: Csak szex és más semi;
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`Zimmer Feri 2; and Immigrants – Jóska menni Amerika.
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`DEFENDANTS
`Defendant YouTube, LLC, is a Delaware limited liability company with its
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`18.
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`principal place of business at 901 Cherry Avenue, San Bruno, California 94066. In 2006, YouTube
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`was purchased by Google and since that purchase YouTube has operated as a wholly owned and
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`controlled subsidiary of Google. At all times relevant to this Complaint, the website YouTube.com
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`was operated and controlled by either or both of YouTube, LLC and Google LLC. From time to
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`time, YouTube conducts business as Google. For example, YouTube’s support documentation,
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`including an explanation of how the Content ID program works, is hosted on
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`“support.google.com.”
`19.
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`Defendant Google LLC is a Delaware limited liability company with its principal
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`place of business at 1600 Amphitheatre Parkway, Mountain View, California 94043. Since 2006,
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`Google has wholly owned and controlled YouTube. Google is a wholly owned and controlled
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`subsidiary of Defendant Alphabet. Google is the alter ego of YouTube and Alphabet. For
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`example, YouTube and Google share user data from their respective websites, youtube.com and
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`google.com, in order to create new content and personalized advertisements on both sites.
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`Google’s search engine is the largest preceding source of all visits to YouTube, more than 6 times
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`that of any other website. YouTube and Google also combine both products for purposes of
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`Google’s AdWords advertising program, which allows an advertiser to determine that if a person
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`searches for a specific term on Google’s search engine (e.g., financial advisor), the advertiser can
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`direct that the next time that user watches a video on YouTube that person will see an
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`advertisement for financial advisory services. Google has also recently begun testing integrating
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`links to its search engine within YouTube’s search results.
`20.
`
`Defendant Alphabet Inc. is a Delaware corporation with its principal place of
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`business at 1600 Amphitheatre Parkway, Mountain View, California 94043. Alphabet wholly owns
`
`and controls Google. Alphabet is the alter ego of Google. Alphabet is the alter ego of YouTube
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`and Google. YouTube and Google direct all profit to, and report revenue through, Alphabet.
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 9 of 44
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`JURISDICTION
`This is a civil action seeking damages and injunctive relief for copyright
`
`21.
`infringement under the Copyright Act, 17 U.S.C. § 101 et seq.
`22.
`
`This Court has original subject matter jurisdiction over all claims pursuant to 28
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`U.S.C. §§ 1331 and 1338(a).
`23.
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`This Court also has subject matter jurisdiction under 28 U.S.C. § 1332(d) because
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`the proposed Class contains more than 100 persons, the aggregate amount in controversy exceeds
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`$5,000,000 and at least one proposed Class Member is a citizen or subject of a foreign state and
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`Defendants are citizens of the State of California.
`24.
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`This Court has personal jurisdiction over Defendants. YouTube, d/b/a Google
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`LLC, Google, and Alphabet each maintain their headquarters in California and in this District. All
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`Defendants have transacted business within California and contracted to supply goods or services
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`in California in connection with the matters giving rise to this suit. Defendants have also
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`committed copyright infringement causing injury to Plaintiffs and members of the Class in
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`California. Defendants regularly solicit and do business in California and derive substantial
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`revenue from goods used or services rendered. Defendants’ address for takedown notices of
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`infringing content on YouTube is in California and in this District.
`25.
`26.
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`Venue is proper in this District pursuant to 28 U.S.C. §§ 1391(b), (c) and 1400(a).
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`YouTube’s terms of service provide that all claims relating to the terms of service
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`or arising out of the terms of service shall be litigated in federal or state courts in Santa Clara
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`County, California, USA, and that YouTube consents to personal jurisdiction therein.
`
`
`I.
`
`NATURE OF THE ACTION
`The Importance of Copyright and Copyright Enforcement
`27.
`Copyrights are the means by which creators of original content protect their moral
`
`and economic rights in that content. Respecting the financial value of creators’ works is such a
`
`cornerstone of our democracy that it was enshrined in the U.S. Constitution, which expressly gave
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`Congress the power to “promote the Progress of Science and useful Arts, by securing for limited
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`Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries.”
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`U.S. Const. Article I, Section 8. “Copyright law encourages people to create original works and
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`thereby ‘ultimately serves the purpose of enriching the general public through access to creative
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`works.’” Fogerty v. Fantasy, Inc., 510 U.S. 517, 526 (1994). The Supreme Court of the United States
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`has recognized that by “establishing a marketable right to the use of one’s expression, copyright
`supplies the economic incentive to create and disseminate ideas.” Harper & Row Publishers, Inc. v.
`Nation Enters., 471 U.S. 539, 558 (1985) (emphasis added).
`28.
`
`The importance of copyright enforcement is not limited to the United States. As
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`far back as the early 1500s, courts in France recognized that only the creators of works, or their
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`assigned heirs, should have the right to publish those works. As early as 1886, more than 10
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`countries signed or ratified the Berne Convention for the Protection of Literary and Artistic
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`Works, which has a stated purpose to promote the “protection of the rights of authors in their
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`literary and artistic works.” The Convention ensures that authors are afforded the same
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`protections in those signatory countries as they would enjoy within their own country, thereby
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`promoting the worldwide distribution of creative works while at the same time ensuring that the
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`rights of the author of a work created in one country will not be circumvented through the
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`infringement of those rights in another country. As of today, 188 countries, including the United
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`States, have signed the Berne Convention.
`29.
`
`The 1976 Copyright Act makes it illegal for people to publicly perform, publicly
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`display, distribute, or reproduce a copyrighted work except in limited instances, and provides for
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`statutory damages, willful statutory damages, and the right to recover attorneys’ fees. 17 U.S.C. §§
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`501 et seq.
`30.
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`YouTube is by far the world’s largest “user-generated-content” publishing
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`platform, where billions of users upload and publish not only true user-generated-content, but also
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`works that infringe the copyrights owned by others, including on occasion by Plaintiffs and the
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`Class. Without adequate protection for copyright holders’ rights, YouTube poses an existential
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`threat to copyright laws. See Metro-Goldwyn-Mayer Studios Inc. v. Grokster, Ltd., 545 U.S. 913, 928
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 11 of 44
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`(2005) (noting “digital distribution of copyrighted material threatens copyright holders as never
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`before, because every copy is identical to the original [and] copying is easy”). For that reason, it is
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`critical that YouTube not encourage or promote copyright infringement, act in a willfully blind
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`manner to ignore identifiable copyright infringement on its site, alter or remove metadata that is
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`protected “copyright management information,” or deploy its copyright protection tools in an
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`inadequate and selective manner.
`31.
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`Each of the copyright-infringing acts alleged herein has diminished the moral,
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`legal, and economic rights of Plaintiffs and Class members. The infringements have unjustly
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`benefitted Defendants and have eroded the incentive to create new content in the same way by
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`taking away a true marketplace, by misappropriating the revenues that should have been earned by
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`Plaintiffs and the Class through their works, by diminishing the value of their ownership rights in
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`such works, and/or by requiring individual rights holders to spend endless time pursuing “whack-
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`a-mole” DMCA takedowns rather than devoting their time and energy to creating new
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`copyrightable works.
`II.
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`YouTube Was Designed to Enable and Facilitate Copyright Infringement
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`A. YouTube Uses Various Methods to Drive Uploads of Videos for Display on
`Its Platform and to Drive Views of Such Videos From Its Platform.
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`32.
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`YouTube, now the world’s most popular online video site, launched in 2005. Users
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`can access the platform in two distinct, yet complimentary roles: as “uploaders”—who publish
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`videos to their unique YouTube pages, known as “channels,” and as “viewers”—who watch,
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`review, and comment on the videos published by others.
`33. When a user uploads a video or song or other piece of work, YouTube has its
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`users copy the original video file into a file type specified by YouTube; it then adds one or more
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`copies of the newly formatted file to its servers, and may remove, replace metadata, or add new
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`metadata to the file, all in order to make the file available for public viewing on its platform. Upon
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`upload, the altered video file becomes part of the YouTube library for publication and display
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`through YouTube’s website, which Defendants control and directly and indirectly profit from.
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 12 of 44
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`34.
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`YouTube actively encourages viewers to find and play videos on its website in
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`numerous ways. When a viewer enters a search request into YouTube’s search bar, Defendants
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`return a list of matching videos in its library accompanied by thumbnails and other metadata about
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`the video, such as a title chosen by the uploader and the number of YouTube views. A YouTube
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`viewer can then select that video to play by clicking on one of the thumbnails or the
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`accompanying information in the list of videos supplied by Defendants in response to the user’s
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`search request. When the user does so, Defendants then display the chosen video by streaming
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`audio and video data from YouTube’s servers to the user’s computer or phone so that the user can
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`view the selected video. As a video streams, YouTube causes the user’s computer or phone to
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`download audiovisual data of the selected video.
`35.
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`YouTube also enables any viewer to “embed” further publishing of any video in
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`the publicly available YouTube library into another website such as Facebook, a blog, or any other
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`website where a user can post video content. The embedding feature is available by default for
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`every video on YouTube, and the embedded video will appear as a picture with the YouTube logo
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`prominently displayed. When someone clicks on the embedded video, it will stream the audio and
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`video from YouTube’s servers in the context of the host website; in this way, the YouTube
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`platform is still displaying the video by transmitting the streaming video content from YouTube’s
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`own servers to the viewer’s computer. Defendants also enable YouTube viewers to “share” videos
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`with others—for example, through email. If a viewer wants to share a video by email, the feature
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`will generate an email with a link to the specific video. Any recipient of that email can click on the
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`link to be brought to the YouTube website in order to view the video.
`36.
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`YouTube’s “embed” and “share” features have contributed significantly to
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`YouTube’s growth in popularity, number of users, amount of content uploaded, and the data it
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`captures and exploits from its uploaders and viewers. Because YouTube provides its users with the
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`ability to view and listen to copyrighted materials free of charge, when the user would otherwise
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`have to pay for such access, billions of users are naturally drawn to YouTube. Defendants’ “free”
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`business model, built on piracy and an abuse of the DMCA safe harbors, has made YouTube the
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`CLASS ACTION COMPLAINT – JURY TRIAL DEMANDED
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`Case 5:20-cv-04423-JCS Document 1 Filed 07/02/20 Page 13 of 44
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`primary outlet for music and video streaming and display. YouTube and Google, in combination,
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`are the predominant means by which the public searches and discovers music, film, and other
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`artistic works. As a result, artists like Plaintiffs and the Class must accede to the overwhelming
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`market power of YouTube, because if you are not on YouTube, you don’t exist.
`37.
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`Defendants also drive viewers to view multiple videos on YouTube by generating
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`recommendations based on a closely guarded algorithm and metadata system that recommends
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`additional videos to view next to the selected video as it is being played, and by their “AutoPlay”
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`feature that queues subsequent videos to play sequentially. Since 2016, YouTube’s
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`recommendation algorithms have utilized Google Brain to refine and maximize their effectiveness
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`in increasing “user engagement” and viewing time. Defendants recently proclaimed that YouTube
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`has been successful in controlling over 70% of the works viewed by the user through its
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`recommended video algorithm and Autoplay feature.3 As YouTube’s technical lead for YouTube
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`recommendations has put it, “[YouTube] also wanted to serve the needs of people when they
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`didn’t necessarily know what they wanted to look for.”4
`38.
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`As a result of YouTube’s recommended video algorithm, search engine algorithm,
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`and Autoplay feature, Defenda