throbber

`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 1 of 21
`
`George V. Granade (State Bar No. 316050)
`ggranade@reesellp.com
`REESE LLP
`8484 Wilshire Boulevard, Suite 515
`Los Angeles, California 90211
`Telephone: (310) 393-0070
`Facsimile: (212) 253-4272
`
`Michael R. Reese (State Bar No. 206773)
`mreese@reesellp.com
`REESE LLP
`100 West 93rd Street, 16th Floor
`New York, New York 10025
`Telephone: (212) 643-0500
`Facsimile: (212) 253-4272
`
`Counsel for Laurie Braaten and the Proposed Class
`(additional counsel on signature page)
`
`
`
`
`
`
`
`
`
`UNITED STATES DISTRICT COURT
`NORTHERN DISTRICT OF CALIFORNIA
`
`SAN JOSE DIVISION
`
`Laurie Braaten, individually and on behalf of all
`others similarly situated,
`
` Case No. 22-cv-4861
`
`Plaintiff,
`
`
`
`- against -
`
` Class Action Complaint
`
`22
`
`Apple Inc.,
`
`
`
`Defendant
`
` Jury Trial Demanded
`
`
`
`
`
`
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`1
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 2 of 21
`
`
`
`
`Plaintiff Laurie Braaten (“Plaintiff”), by her attorneys, alleges upon information and belief,
`
`except for allegations pertaining to Plaintiff, which are based on personal knowledge:
`
`FACTUAL ALLEGATIONS
`
`1.
`
`Apple Inc. (“Defendant”) manufactures, distributes, markets, labels, and sells the
`
`Apple Watch SE smart watch (“Product”) that Defendant represents to be “Swimproof”:
`
`
`
`
`
`Unfortunately for consumers, as detailed below, the Product is not Swimproof as
`
`2.
`
`advertised.
`
`I.
`
`THE IMPORTANCE OF WATER RESISTANCE FEATURES
`
`3.
`
`Consumers have been increasingly concerned about protecting their smart watches
`
`from water damage.
`
`4.
`
`For example, according to reports, the number of smart watches offering resistance
`
`against damage from water and other liquids has grown significantly since these devices were first
`
`introduced several years ago, while non-water-resistant smart watches have declined.
`
`5.
`
`Consumers demand water resistant features because there are significant repair and
`
`replacement costs when a non-water-resistant smart watch is damaged or destroyed.
`
`6.
`
`The costs are significant to users, who must repair or replace expensive smart
`
`watches, and to the environment, when a device is discarded.
`
`7.
`
`
`
`2
`CLASS ACTION COMPLAINT
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 3 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`8.
`
`This “hidden tax” due to the inability to withstand even minimal contact and
`
`immersion in water costs American consumers over $10 billion each year.
`
`9.
`
`10.
`
`Accidental damage is estimated as responsible for 95% of smart watch failures.
`
`Reports indicate that approximately one-third of all smart watch failures are due to
`
`liquid damage, such as accidental and temporary contact and/or immersion in water.
`
`11.
`
`In 2016, the International Data Corporation (“IDC”) found that contact with water
`
`was the second largest cause of damage to smart electronic devices in the world.
`
`12.
`
`Aside from longer battery life and shatterproof screens, water resistance has become
`
`a key smart watch feature in demand by consumers.
`
`10
`
`13.
`
`Thus, water-resistant features allow electronic companies to increase revenues by
`
`11
`
`obtaining a price premium and/or increased units sold.
`
`12
`
`13
`
`14.
`
`15.
`
`Defendant provides that its watches have a water resistance of WR50.
`
`The WR50 water resistance rating, under International Organization for
`
`14
`
`Standardization (“ISO”) standard 22810:2010, means that the Product has a water resistance to
`
`15
`
`withstand 50 meters/5 atmospheres/5 bars of pressure/165 feet.
`
`16
`
`16. More specifically, WR50 means that it can be used for water activities, like
`
`17
`
`swimming, showering, etc.
`
`18
`
`17.
`
`Defendant describes the Product as “swimproof” and its marketing suggests and
`
`19
`
`implies that this means “waterproof.”
`
`20
`
`18. Moreover, most consumers do not distinguish between “waterproof”, “swimproof”
`
`21
`
`or “water-resistant.”
`
`22
`
`23
`
`19.
`
`20.
`
`A product is water-resistant if it can resist the penetration of water to some degree.
`
`The term “waterproof” indicates that the enclosure of the device is completely
`
`24
`
`impervious to water.
`
`25
`
`21.
`
`Since only hermetically sealed products may be truly waterproof, and to avoid
`
`26
`
`disputes and ambiguities for watches, the term “waterproof” was replaced by the term “water-
`
`27
`
`resistant” in the ISO 2281:1990 standard.
`
`28
`
`
`
`3
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 4 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`22.
`
`Since then, only the term “water-resistant” has been used to describe electrical
`
`devices and the water resistance test standards set forth by the ISO.
`
`23.
`
`The replacement of the term “waterproof” with the term “water-resistant” by the ISO,
`
`however, has not changed the reasonable consumers’ belief that the terms are synonymous.
`
`24.
`
`Defendant takes advantage of reasonable consumers’ inability to distinguish between
`
`the two terms through marketing practices that superimpose the term “water-resistant” against a
`
`backdrop of visuals and statements that imply the Product is waterproof.
`
`25.
`
`Defendant attempts to substantiate its “water-resistance” claims, and disclaim any
`
`perceived “waterproof” claim, by referencing an ISO Standard that does not provide information
`
`10
`
`relevant to the real-world use of the Product by consumers.
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`II.
`
`DEFENDANT PROMOTES THE WATER-RESISTANT FEATURES OF THE
`PRODUCT
`
`26.
`
`Defendant’s advertising and marketing of the Product emphasizes its water
`
`resistance.
`
`27.
`
`Defendant displays the Product surrounded by a splash of water, stating “Works
`
`swimmingly in the water,” with “water” written in blue text.
`
`
`
`4
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 5 of 21
`
`
`
`
`28. When the “+” in the lower right corner is clicked, Defendant further provides that
`
`the Product is “water resistant 50 meters.”
`
`
`
`Works swimmingly in the water.
`
`Apple Watch SE is water resistant 50 meters.2
`Dive right in and start tracking your splits and sets
`in the pool, or even map your route in open water.
`
`29.
`
`Viewing footnote 2 provides further information regarding the water resistance,
`
`which is WR50 under ISO standard 22810:2010.
`
`
`2. Apple Watch Series 7, Apple Watch SE, and Apple Watch Series 3 have a water
`resistance rating of 50 meters under ISO standard 22810:2010. This means that they may
`be used for shallow-water activities like swimming in a pool or ocean. However, they
`should not be used for scuba diving, waterskiing, or other activities involving high-velocity
`water or submersion below shallow depth. Series 7 is also rated IP6x dust resistant.
`
`30.
`
`A water resistance rating of 50 meters (WR50) means that the Product will be water-
`
`resistant enough to withstand shallow-water activities, such as swimming in an ocean or pool, but
`
`not enough to withstand high-velocity water activities like scuba diving or waterskiing.
`
`31.
`
`The Product is also advertised as able to track swimming activity and map swimming
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`routes.
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`
`
`Works swimmingly in the water.
`
`Apple Watch SE is water resistant 50 meters.2
`5
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 6 of 21
`
`
`
`
`Dive right in and start tracking your splits and sets
`in the pool, or even map your route in open water.
`
`32.
`
`Defendant further emphasizes that the Product is “swimproof,” placing this
`
`representation towards the top of the abbreviated Product summary.
`
`
`
`III. THE PRODUCT FAILS TO MEET THE PROMISED WATER-RESISTANT,
`SWIMPROOF ABILITIES
`
`33.
`
`Despite using an image of the device in water and using marketing language like
`
`“works swimmingly in the water” and “swimproof,” the Product is not water-resistant as understood
`
`by Plaintiff and consumers, and routinely fails in brief encounters with water.
`
`A.
`
`34.
`
`35.
`
`ISO STANDARD AND TESTING
`
`ISO standard 22810:2010 provides information on testing conditions.
`
`Before any testing is done, the operative watch components are actuated and then
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`reset to their normal position.
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`36.
`
`Throughout the testing, which includes a condensation test, water resistance tests by
`
`immersion, and a water-resistant test by air pressure, the ambient and water temperatures are held
`
`equal to each other, maintained between 18 °C and 25 °C (64.4 °F and 77 °F).
`
`37.
`
`The ISO Standard is not intended for smart watches, does not apply to real world use
`
`conditions of smart watches, and is not understood by most consumers, including Plaintiff.
`
`38.
`
`First, the ISO tests watches when they are brand new, a condition that will almost
`
`25
`
`never be met in the real world.
`
`26
`
`27
`
`28
`
`39.
`
`In real-world conditions, the user will not have their smart watch subjected to
`
`potential water damage immediately after they open it.
`
`40.
`
`In real-world conditions, the Product will not be immersed in purified, fresh water.
`
`6
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 7 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`41.
`
`Over time, a smart watch will come into contact with bodily oils, cosmetics, suntan
`
`lotions, and water, which all contain corrosive agents.
`
`42.
`
`This causes gradual corrosion and wearing out of parts, seals, conformal coatings,
`
`foams, and adhesives, causing the permeability of the device to degrade over time.
`
`43.
`
`Second, the Product’s water protection barriers, such as coatings, glues, gaskets,
`
`meshes, and membranes are porous, and only “deter” water from entering.
`
`44.
`
`These barriers degrade and fail, especially when the Product is subjected to various
`
`temperatures, pressures, and mechanical force conditions.
`
`45. Water entering the smart watch may still contact the junction of some wires, causing
`
`10
`
`new circuit paths, resulting in leakage currents or short circuits.
`
`11
`
`46.
`
`Third, the general testing conditions for the ISO’s tests are within temperatures from
`
`12
`
`18 °C and 25 °C (64.4 °F and 77 °F).
`
`13
`
`47.
`
`However, the temperature in pools, sinks, and bathtubs typically exceeds the
`
`14
`
`suggested temperature range under the ISO Standard, which impacts the efficacy of the Product’s
`
`15
`
`physical sealing.
`
`16
`
`48.
`
`In real-world usage, consumers expect water-resistance translates to the device being
`
`17
`
`moisture proof, i.e., carried inside a backpack or purse, used to play music in a hot shower, and
`
`18
`
`moved rapidly between a cold indoor office to a hot and humid environment without sustaining
`
`19
`
`damage.
`
`20
`
`49.
`
`Fourth, the ISO Standard does not specify whether a sample is energized when tested,
`
`21
`
`yet whether a smart watch is on when submerged will affect its ability to resist water.
`
`22
`
`50.
`
`If the smart watch is on and running various programs, the internal temperature and
`
`23
`
`pressure will be elevated, and the electrical bias can accelerate electromigration.
`
`24
`
`51.
`
`These factors may affect the depth and duration of water contact the smart watch can
`
`25
`
`withstand.
`
`26
`
`52.
`
`Fifth, the acceptance criteria for the water resistance tests are vague, requiring only
`
`27
`
`that water entering a device not affect its normal operation or impair its safety.
`
`28
`
`53.
`
`For example, one lab may rate a smart watch as “water-resistant” as long as a short
`
`7
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 8 of 21
`
`
`
`
`circuit does not occur, and yet accept the fact that there was a reduction of acoustic performance.
`
`54. When consumers buy a smart watch billed as water-resistant, they expect it will be
`
`reliable in most situations that involve water, including but not limited to washing dishes, exercising,
`
`and various forms of accidental “dunks” in a sink, toilet, or pool.
`
`55.
`
`Despite consumers expectations to the contrary based upon Defendant’s marketing,
`
`an Apple Support article on Defendant’s website notes that the Products may not, in fact, be water-
`
`resistant:
`
`
`
`Showering with Apple Watch Series 2 and
`newer is ok, but we recommend not exposing
`Apple Watch to soaps, shampoos, conditioners,
`lotions, and perfumes as they can negatively
`affect water seals and acoustic membranes.
`Apple Watch should be cleaned with fresh water
`and dried with a lint free-cloth if it comes in
`contact with anything other than fresh water.
`
`
`
`
`
`
`
`
`
`
`
`* *
`
`*
`
`
`
`or
`
`Water resistance isn’t a permanent
`condition and may diminish over time.
`Apple Watch can't be rechecked or
`resealed
`for water resistance. The
`following may
`affect
`the water
`resistance of your Apple Watch and
`should be avoided:
` Dropping Apple Watch
`subjecting it to other impacts.
` Exposing Apple Watch to soap or
`soapy water (for example, while
`showering or bathing).
` Exposing Apple Watch to perfume,
`solvents, detergent, acids or acidic
`foods,
`insect
`repellent,
`lotions,
`sunscreen, oil, or hair dye.
` Exposing Apple Watch to high-
`velocity water (for example, while
`water skiing).
` Wearing Apple Watch in the sauna
`or steam room.
`
`
`
`56.
`
`Plus, not all Product bands are water resistant, such as those made of stainless steel
`
`8
`CLASS ACTION COMPLAINT
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 9 of 21
`
`
`
`
`and leather.
`
`Not all bands are appropriate for water use.
`For example, the stainless steel and leather
`bands aren't water resistant and shouldn't be
`exposed to liquids.
`
`
`
`57.
`
`However,
`
`such
`
`statements are
`
`inconsistent with
`
`the Product’s water
`
`resistance/swimproof marketing campaigns, which state it is water resistant 50 meters and depict
`
`the Product being splashed in water.
`
`58. Moreover, Plaintiff and the Class Members are not presented with these statements,
`
`and are not otherwise told this information, prior to purchasing the Product, but rather only learn
`
`this information after it begins malfunctioning, or ceases to function entirely, as a result of liquid
`
`damage.
`
`59.
`
`A study supported by the National Key Research and Development Program of China
`
`and the Center for Advanced Life Cycle Engineering, University of Maryland at College Park,
`
`concluded that manufacturers, such as Defendant, regularly make false and deceptive
`
`representations with respect to the water-resistant properties of their devices.
`
`B.
`
`60.
`
`THE PRODUCT IS NOT WATER-RESISTANT AS ADVERTISED
`
`A water resistance of 50 meters signifies that the Product’s enclosure is water
`
`resistant at 50 meters/5 atmospheres/5 bars of pressure/165 feet.
`
`61.
`
`However, the Product suffers frequent damage after being dropped into, or contacted
`
`with, water or other liquids, for a few minutes or even seconds.
`
`62.
`
`However, Defendant refuses to repair or replace liquid-damaged Products under its
`
`warranty.
`
`63.
`
`Defendant’s representations regarding the water resistance capabilities of the Product
`
`are false because it does not perform as advertised under normal, real-world conditions and use.
`
`64.
`
`The commercials, presentations, and website statements are only a few examples of
`
`the advertisements Defendant created and distributed representing that the Product will not sustain
`
`damage if submerged in, or contacted with, water, or other common liquids.
`
`65.
`
`Upon information and belief, Defendant has created internal indicators to detect
`
`9
`CLASS ACTION COMPLAINT
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 10 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`whether the Product has been exposed to liquids, in order to deny customers their warranty repair
`
`and replacement requests.
`
`66.
`
`Defendant’s policy is to deny warranty repair and/or replacement when this indicator
`
`is activated.
`
`67.
`
`This means buyers are told one thing when they buy the Product, based on the
`
`representations, but something else when they need after-sales service or replacement.
`
`68.
`
`Purchasers are typically told that the price of repair exceeds the price at which they
`
`purchased the Product new.
`
`69.
`
`Plaintiff and other reasonable consumers purchased the Product believing its water-
`
`10
`
`resistant capabilities were accurately represented.
`
`11
`
`70.
`
`Plaintiff and other reasonable consumers either (1) would not have purchased the
`
`12
`
`Product if they had known about the misrepresentations and omissions, (2) would have purchased
`
`13
`
`it on different terms, i.e., at a lower price, (3) purchased a different smart watch, (4) not purchased
`
`14
`
`it at all, or (5) purchased it with diminished expectations about its water-resistant abilities.
`
`15
`
`71.
`
`Plaintiff and Class Members reasonably relied to their detriment on Defendant’s
`
`16
`
`misleading representations and omissions.
`
`17
`
`72.
`
`Defendant's false, misleading, and deceptive misrepresentations and omissions are
`
`18
`
`likely to continue to deceive and mislead reasonable consumers and the general public, as they have
`
`19
`
`already deceived and misled the Plaintiff and Class Members.
`
`20
`
`73.
`
`In making the false, misleading, and deceptive representations and omissions,
`
`21
`
`Defendant knew and intended that Plaintiff and Class Members would pay a premium for products
`
`22
`
`represented as water resistant over comparable products not so marketed.
`
`23
`
`74.
`
`Plaintiff and Class Members were deprived of the benefit of the bargain because they
`
`24
`
`paid for a Product that was water resistant but received a Product that was not water resistant.
`
`25
`
`75.
`
`As an immediate, direct, and proximate result of Defendant's false, misleading, and
`
`26
`
`deceptive representations and omissions, Defendant injured Plaintiff and Class Members.
`
`27
`
`76.
`
`The product Plaintiff and the Class Members received was worth less than the
`
`28
`
`Product for which they paid.
`
`10
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 11 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`77.
`
`Based on Defendant's misleading and deceptive representations, Defendant was able
`
`to, and did, charge a premium price for the Product over the cost of competitive products that are
`
`not represented as water resistant.
`
`78.
`
`Consequently, Plaintiff and the Class Members suffered injury-in-fact and lost
`
`money as a result of Defendant's wrongful conduct.
`
`INTRADISTRICT ASSIGNMENT
`
`79.
`
`Pursuant to Civil L.R. 3-2(c) and (e) (“Assignment to a Division” and “San Jose”),
`
`this Action should be assigned to the San Jose Division.
`
`80.
`
`This assignment is because this action arises in this District and within the San Jose
`
`Division, in Santa Clara County.
`
`
`PARTIES
`
`81.
`
`82.
`
`Plaintiff is a citizen of Texas, residing in Houston, Harris County.
`
`During the Class Period, Plaintiff purchased the Apple Watch SE from Apple.com
`
`for no less than $279.00.
`
`83.
`
`Plaintiff viewed and relied upon Defendant’s representations that the Product was
`
`swimproof and water resistant as described herein prior to her purchase and believed it could be
`
`used while swimming or going into a pool.
`
`84.
`
`In or around January 2022, one of Plaintiff’s six rescue dogs jumped into the shallow
`
`section of a pool, not deeper than three feet.
`
`85.
`
`Though Plaintiff was wearing her Apple Watch, she immediately jumped in that
`
`shallow section to help her dog.
`
`86.
`
`Plaintiff’s use of the device was consistent with its operating instructions and the
`
`representations regarding its expected water-resistant capabilities.
`
`87.
`
`Shortly after this incident, the Product became unstable and began to glitch and
`
`malfunction.
`
`88.
`
`89.
`
`Since that time, the Product’s effectiveness as a reliable device has been diminished.
`
`Based on Plaintiff’s experience and knowledge, and Counsel’s investigation, it is a
`
`11
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 12 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`known issue that a significant percentage of Apple Watches exposed to small amounts of water, in
`
`the manner experienced by Plaintiff, results in the watch becoming damaged and its functionality
`
`becoming diminished due to faulty sealing.
`
`90.
`
`Defendant is a California corporation with its principal place of business in
`
`Cupertino, Santa Clara County, California.
`
`91.
`
`92.
`
`93.
`
`94.
`
`Defendant is a global leader in the manufacture and sale of consumer electronics.
`
`Defendant’s products include smart phones, computers, tablets, and smart watches.
`
`Consumers trust Defendant to truthfully represent the capabilities of their products.
`
`Apple is considered the “gold standard” for personal consumer electronics, which is
`
`10
`
`why its devices, including its Apple Watches, cost more than smart watches sold by competitors.
`
`11
`
`95.
`
`Defendant manufactures, markets, sells Apple Watches directly to consumers across
`
`12
`
`the country from its brick-and-mortar Apple stores, from Apple.com, and through third-party
`
`13
`
`physical stores and online.
`
`14
`
`96.
`
`Plaintiff would be willing to purchase the Product again if assured it possessed the
`
`15
`
`water-resistant capabilities it was advertised as having.
`
`16
`
`97.
`
`Plaintiff is unable to rely not only on the representations of Apple Watches, but other
`
`17
`
`similar smart watches touted as being resistant to water, even though she would like to.
`
`18
`
`19
`
`JURISDICTION AND VENUE
`
`98.
`
`Jurisdiction is proper pursuant to Class Action Fairness Act of 2005 (“CAFA”). 28
`
`20
`
`U.S.C. § 1332(d)(2)(A).
`
`21
`
`99.
`
`This Court has subject-matter jurisdiction pursuant to 28 U.S.C. § 1332(d) (“Class
`
`22
`
`Action Fairness Act” or “CAFA”).
`
`23
`
`100. The proposed class has at least 100 members, because the Product has been widely
`
`24
`
`sold within this State for several years.
`
`25
`
`26
`
`101. Plaintiff is a citizen of a State different from Defendant.
`
`102. Plaintiff alleges the amount-in-controversy of the claims of the proposed Class
`
`27
`
`exceed $5,000,000, exclusive of interest and costs.
`
`28
`
`103. Venue is proper in this District under 28 U.S.C. § 1391(d) because Defendant’s
`
`12
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 13 of 21
`
`
`
`
`principal place of business is in Santa Clara County and it is considered to reside within this District
`
`and has its most significant contacts within this District.
`
`104. Substantial acts in furtherance of the alleged improper conduct, including the
`
`dissemination of false and misleading information regarding the nature, quality, features and/or
`
`attributes of the Product originated within this District at Defendant’s headquarters.
`
`105. This Court has personal jurisdiction over Defendant because it conducts and transacts
`
`business, contracts to supply and supplies goods within California.
`
`
`CLASS ACTION ALLEGATIONS
`
`106. Plaintiff brings this proposed class action pursuant to Fed. R. Civ. P. Rule 23, and
`
`seeks to represent the class (“Class”) defined below:
`
`All residents of the United States who purchased the Product at any time
`from August 25, 2018 to time of judgment in the United States for personal
`or household use.
`
`107. Excluded from the Class are: (a) Defendant, Defendant’s board members, executive
`
`-level officers, and attorneys, and immediately family members of any of the foregoing persons; (b)
`
`governmental entities; (c) the Court, the Court’s immediate family, and the Court staff; and (d) any
`
`person that timely and properly excludes himself or herself from the Class in accordance with Court-
`
`approved procedures.
`
`108. Excluded from the Class are Defendant, its parents, subsidiaries, affiliates, officers,
`
`and directors, those who purchased the Products for resale, all persons who make a timely election
`
`to be excluded from the Class, the judge to whom the case is assigned and any immediate family
`
`members thereof, and those who assert claims for personal injury.
`
`109. The members of the Class are so numerous that joinder of all Class Members is
`
`impracticable.
`
`110. Defendant sold the Product to no less than tens of thousands persons.
`
`111. The Class consists of thousands of persons, and joinder is impracticable.
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`13
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 14 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`112. Common questions of law or fact predominate and include whether Defendant’s
`
`representations and omissions were and are misleading and if Plaintiff and Class Members are
`
`entitled to injunctive relief and damages.
`
`113. Plaintiff’s claims and her basis for relief are typical to other members because all
`
`were subjected to the same unfair and deceptive representations and omissions with respect to the
`
`Product’s water-resistance capabilities.
`
`114. Plaintiff sustained damages from Defendant’s wrongful conduct, of the precise type
`
`Defendant promised she would not.
`
`115. Class Members experienced similar types of damage to what Defendant promised
`
`10
`
`the Product would withstand.
`
`11
`
`116. Plaintiff will fairly and adequately protect the interests of the Class and has retained
`
`12
`
`counsel that is experienced in litigating complex class actions.
`
`13
`
`14
`
`117. Plaintiff has no interests which conflict with those of the Class.
`
`118. No individual inquiry is necessary since the focus is only on Defendant’s practices
`
`15
`
`and the class is definable and ascertainable.
`
`16
`
`119. Plaintiff anticipates this Court can direct notice to Class Members, by publication in
`
`17
`
`major media outlets and the Internet.
`
`18
`
`120. A class action is superior to other available methods for adjudication of this
`
`19
`
`controversy, since individual actions would risk inconsistent results, be repetitive and are
`
`20
`
`impractical to justify, as the claims are modest relative to the scope of the harm.
`
`21
`
`121. The prerequisites to maintaining a class action for equitable relief are met as
`
`22
`
`Defendant has acted or refused to act on grounds generally applicable to the Class, thereby making
`
`appropriate equitable relief with respect to the Class as a whole.
`
`
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`14
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 15 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`FIRST CLAIM
`Breach of Express Warranty
`(On Behalf of the Class)
`
`
`122. Plaintiff incorporates all preceding paragraphs.
`
`123. Defendant promised and expressly warranted that the Product had water resistant and
`
`swimproof capabilities.
`
`124. Plaintiff and Class Members relied on these representations when purchasing the
`
`Product.
`
`125. All conditions precedent to Defendant’s liability under the contract, including notice,
`
`have been performed by Plaintiff and Class Members.
`
`126. Defendant has breached the terms of its express warranties by failing to provide the
`
`Product as warranted.
`
`127. Plaintiff and Class Members used the Product in a manner consistent with its
`
`operating instructions and Defendant’s representations.
`
`128. Plaintiff and Class Members performed their duties under the express warranties or
`
`have been excused from such performance as a result of Defendant’s conduct.
`
`129. As a direct and proximate result of Defendant’s breaches of express warranty,
`
`Plaintiff and Class Members have suffered economic damages, including costly repairs, loss of use,
`
`replacement costs, substantial loss in value and resale value of the Product.
`
`
`SECOND CLAIM
`Violation of the Magnusson-Moss Warranty Act,
`15 U.S.C. §§ 2301 et seq. (“MMWA”)
`(On Behalf of the California Class)
`
`130. The Products share common defects in that they are unable to provide water resistant
`
`and swimproof capabilities consistent with Defendant’s representations.
`
`131. Defendant marketed the Product as being water-resistant and swimproof and offered
`
`certifications attesting to this fact.
`
`132. Defendant was aware of the defects described in this Complaint, from Plaintiff and/or
`
`other sources.
`
`15
`CLASS ACTION COMPLAINT
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 16 of 21
`
`
`
`
`133. However, the cost of this defect was borne by Plaintiff and Class Members.
`
`THIRD CLAIM
`Breach of Implied Warranty of Merchantability
`and Fitness for a Particular Purpose
`(On Behalf of Class)
`
`
`134. Defendant engaged in a focused marketing campaign to consumers concerned about
`
`water damaging their smart watches and has reason to know that Plaintiff and Class Members
`
`purchased the Product for a particular purpose, e.g., to be used in and around water and during water
`
`activities.
`
`135. Plaintiff and Class Members relied on Defendant’s skill or judgment to furnish
`
`devices that accomplished that purpose.
`
`136. Defendant breached the implied warranty of fitness because the Product was
`
`incapable of satisfying that purpose, due to its defects alleged above.
`
`137. As a direct and proximate result of the breach of said warranties, Plaintiff and Class
`
`Members were injured in the amount they overpaid for the Product, and would not have purchased
`
`it or would have paid less had they known the truth.
`
`FOURTH CLAIM
`Violation of Unfair Competition Law
`Cal. Bus. & Prof. Code §§ 17200 et seq.
`(On Behalf of the Class)
`
`
`138. Plaintiff incorporates all preceding paragraphs.
`
`139. Defendant’s conduct constitutes an unfair business act and practice pursuant to
`
`California Business & Professions Code §§ 17200, et seq. (the “UCL”). The UCL provides, in
`
`pertinent part: “Unfair competition shall mean and include unlawful, unfair or fraudulent business
`
`practices and unfair, deceptive, untrue or misleading advertising . . . .”
`
`140. Defendant’s knowing conduct, as alleged herein, constitutes an “unfair” and/or
`
`“fraudulent” business practice, as set forth in California Business & Professions Code §§ 17200-
`
`17208.
`
`141. Defendant’s conduct was and continues to be unfair and fraudulent because, directly
`
`or through its agents and employees, Defendant made materially false representations and
`16
`CLASS ACTION COMPLAINT
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`

`

`Case 5:22-cv-04861-SVK Document 1 Filed 08/25/22 Page 17 of 21
`
`
`
`
`1
`
`2
`
`3
`
`4
`
`5
`
`6
`
`7
`
`8
`
`9
`
`omissions.
`
`142. Defendant made representations that the Product was water resistant when it was not.
`
`143. Defendant is aware that its representations and omissions about the Product were and
`
`continue to be false and misleading.
`
`144. Defendant had an improper motive, to derive financial gain at the expense of
`
`accuracy or truthfulness, in its practices related to the marketing and advertising of the Product.
`
`145. Defendant’s misrepresentations of material facts also constitute an “unlawful”
`
`practice because they violate the laws and regulations cited herein, as well as the common law.
`
`146. Defendant’s conduct was, and continues to be, unfair in that its injury to countless
`
`10
`
`purchasers of the Product is substantial and not outweighed by any countervailing benefits to
`
`11
`
`consumers or to competitors.
`
`12
`
`147. Plaintiff and Class Members have been directly and proximately injured by
`
`13
`
`Defendant’s conduct in ways including, but not limited to, the monies paid to Defendant for the
`
`14
`
`Produ

This document is available on Docket Alarm but you must sign up to view it.


Or .

Accessing this document will incur an additional charge of $.

After purchase, you can access this document again without charge.

Accept $ Charge
throbber

Still Working On It

This document is taking longer than usual to download. This can happen if we need to contact the court directly to obtain the document and their servers are running slowly.

Give it another minute or two to complete, and then try the refresh button.

throbber

A few More Minutes ... Still Working

It can take up to 5 minutes for us to download a document if the court servers are running slowly.

Thank you for your continued patience.

This document could not be displayed.

We could not find this document within its docket. Please go back to the docket page and check the link. If that does not work, go back to the docket and refresh it to pull the newest information.

Your account does not support viewing this document.

You need a Paid Account to view this document. Click here to change your account type.

Your account does not support viewing this document.

Set your membership status to view this document.

With a Docket Alarm membership, you'll get a whole lot more, including:

  • Up-to-date information for this case.
  • Email alerts whenever there is an update.
  • Full text search for other cases.
  • Get email alerts whenever a new case matches your search.

Become a Member

One Moment Please

The filing “” is large (MB) and is being downloaded.

Please refresh this page in a few minutes to see if the filing has been downloaded. The filing will also be emailed to you when the download completes.

Your document is on its way!

If you do not receive the document in five minutes, contact support at support@docketalarm.com.

Sealed Document

We are unable to display this document, it may be under a court ordered seal.

If you have proper credentials to access the file, you may proceed directly to the court's system using your government issued username and password.


Access Government Site

We are redirecting you
to a mobile optimized page.





Document Unreadable or Corrupt

Refresh this Document
Go to the Docket

We are unable to display this document.

Refresh this Document
Go to the Docket