`
`
`v.
`
`The Stellar Health Group, Inc., Benjamin
`Arnold Kraus, Michael Meng, Ari
`Brenner, and Howard Dubin,
`
`
`Defendants.
`
`
`
`
`
`
`
`
`
`
`
`December 18, 2020
`
`Quality Health Ideas, Inc.,
`
`
`Plaintiff,
`
`UNITED STATES DISTRICT COURT
`DISTRICT OF CONNECTICUT
`
`:
`:
`:
`:
`:
`:
`:
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`
`COMPLAINT
`
`Plaintiff Quality Health Ideas, Inc. (“QHI”), by its attorneys, and in support of its claims
`
`
`
`against The Stellar Health Group, Inc. (“Stellar Health”), Benjamin Arnold Kraus (“Kraus”),
`
`Michael Meng (“Meng”), Ari Brenner (“Brenner”), and Howard Dubin (“Dubin”) (collectively,
`
`the “Defendants”) respectfully makes the following allegations:
`
`NATURE OF THE ACTION
`
`1.
`
`This is an action brought by QHI against QHI’s former President and Chief
`
`Operating Officer, and the QHI founders’ son-in-law, Benjamin Kraus, former QHI employees
`
`Ari Brenner and Howard Dubin,1 and former QHI Board Advisor, Michael Meng, (collectively
`
`the “Individual Defendants”) and Stellar Health, the Individual Defendants’ new business
`
`venture that competes directly and unlawfully with QHI. Instead of acting in QHI’s best interest,
`
`pursuant to their fiduciary duties to QHI, and their contractual obligations, the Individual
`
`Defendants decided to loot QHI of its valuable business assets including its customers, business
`
`prospects, perspective financing, software products, and other valuable trade secrets to stand-up
`
`a competitor to QHI in the web-based healthcare platform space. Currently, Stellar Health
`
`
`1 Kraus, Brenner, and Dubin are, collectively, the “QHI Employee Defendants”.
`
`
`
`1
`
`
`
`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 2 of 32
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`unlawfully competes directly with QHI in the web-based healthcare platform space using
`
`technology developed by QHI over a number of years at great time and expense.
`
`2.
`
`The Individual Defendants’ and Stellar Health’s conduct, collectively and/or
`
`individually, gives rise to claims of breach of fiduciary duties, aiding and abetting breach of
`
`fiduciary duties, breach of contract, tortious interference, fraud, misappropriation of trade secrets
`
`in violation of the United States Defend Trade Secrets Act (“DTSA”) 18 U.S.C § 1831 et seq.,
`
`and the Connecticut Uniform Trade Secrets Act (“CUTSA”) Conn. Gen. Stat. § 35-50 et seq.,
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`and violations of the Connecticut Unfair Trade Practices Act (“CUTPA”) Conn. Gen. Stat. § 42-
`
`110 et seq.
`
`3.
`
`QHI is entitled to monetary damages and equitable remedies in light of the
`
`Defendants’ unlawful conduct as set forth below.
`
`PARTIES
`
`4.
`
`Plaintiff QHI is a Delaware corporation with its principal place of business in
`
`Suffield, Connecticut.
`
`5.
`
`6.
`
`7.
`
`8.
`
`9.
`
`Defendant Benjamin Arnold Kraus is a citizen of Massachusetts.
`
`Defendant Michael Meng is a citizen of New York.
`
`Defendant Ari Brenner is a citizen of New York.
`
`Defendant Howard Dubin is a citizen of Connecticut.
`
`Defendant Stellar Health is a Delaware Corporation with its principal place of
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`business in New York, NY.
`
`JURISDICTION AND VENUE
`
`10.
`
`Subject matter jurisdiction also is conferred upon this Court pursuant to 18 U.S.C.
`
`§ 1836(c), 28 U.S.C. §§ 1331 and 1367 and the doctrine of supplemental jurisdiction.
`
`
`
`2
`
`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 3 of 32
`
`11.
`
`This Court has personal jurisdiction over Stellar Health pursuant to Conn. Gen.
`
`Stat. § 33-929(f) because the claims asserted herein arise out of or involve tortious conduct that
`
`occurred and had effects in this state. For example, Stellar Health transacts business in this state,
`
`has solicited QHI’s customers in this state, has misappropriated QHI’s trade secrets that are
`
`located in this state and has committed unfair trade practices in this state. This Court has
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`personal jurisdiction over the non-resident Individual Defendants pursuant to Conn. Gen. Stat. §
`
`52-59b(a) because the claims asserted herein arise out of or involve tortious conduct that
`
`occurred and had effects in this state. Specifically, as employees and advisors of QHI, the non-
`
`resident Individual Defendants breached fiduciary duties to QHI (or aided and abetted in such
`
`breaches) while located in this state, breached contracts substantially performed in this state,
`
`worked at facilities located in this state, and gained unlawful access to and misappropriated
`
`QHI’s trade secrets that are located in this state. This court also has jurisdiction over defendant
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`Dubin who is a Connecticut resident.
`
`12.
`
`Pursuant to 28 U.S.C. § 1391, venue is proper in this Court because a substantial
`
`part of the events or omissions giving rise to the claims occurred in Connecticut and because the
`
`Individual Defendants and Stellar Health are subject to personal jurisdiction in Connecticut.
`
`QHI BACKGROUND AND PRODUCTS
`
`13.
`
`QHI is a Connecticut based healthcare technology and consulting company that
`
`created a web-based application that delivers actionable information to primary care providers,
`
`improving their quality of care and reducing total medical expenses. Started by a husband and
`
`wife team over twenty-two years ago, QHI has developed into a leading provider of software and
`
`consulting services assisting healthcare practitioners nationwide.
`
`
`
`3
`
`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 4 of 32
`
`14.
`
`QHI’s main software product is CareScreen® and related services. CareScreen®
`
`is a web-based application that delivers actionable information to primary care providers,
`
`improving the quality of care delivered to patients and reducing total medical expenses. When
`
`combined with QHI’s clinical service offerings, CareScreen® reduces bad outcomes to patients,
`
`and reduces costs by reducing hospital and skilled nursing facility (SNF) days by facilitating
`
`coordinated care, and optimizes payments to providers and health plans by identifying missed
`
`chronic conditions, optimizing disease coding and severity, and maximizing value visits.
`
`QHI’S CONFIDENTIAL INFORMATION AND TRADE SECRETS
`
`15.
`
`QHI built its business upon its ability to use and exploit certain confidential
`
`information and trade secrets it has developed expending substantial time and resources. QHI
`
`has maintained a competitive advantage through its ability to keep such information confidential
`
`while exploiting it for financial gain and to help its contract partners deliver better care.
`
`16.
`
`QHI’s CareScreen® software product, and the source code underlying the
`
`product, contain numerous trade secrets and confidential information. QHI delivers
`
`CareScreen® to its users using a software as a service or “SaaS” licensing model, which means
`
`that users of CareScreen® do not have access to the source code that underlies CareScreen® and
`
`its implementing logic. Embedded within that source code is certain business logic that
`
`differentiates CareScreen® in the marketplace, at substantial benefit to QHI and the clients that
`
`utilize CareScreen®.
`
`17.
`
`One of the critical trade secrets embedded in CareScreen® is its Quality Value
`
`Unit (“QVU®”) system. QVU® is a scoring methodology that builds upon providers’ and
`
`payers’ knowledge of the “Relative Value Units” or RVUs system, which is used to measure
`
`value in almost all care provider medical reimbursement formulae. Users of CareScreen®
`
`
`
`4
`
`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 5 of 32
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`services benefit from using QVU® scores along with RVU scores over using the traditional
`
`RVU scores alone to determine payments because QVU® scores compensate care providers for
`
`value-based care tasks and therefore increases the amount of value-based care tasks being
`
`completed. This increased quality outcomes benefits all, and adds value to QHI’s customers and
`
`translates directly to increased sales of CareScreen® services by QHI.
`
`18.
`
`Another critical trade secret within CareScreen® is the business logic and source
`
`code underlying the Encounter Form or Primary Care Form feature. The Primary Care Form is a
`
`feature of CareScreen® that presents an industry leading checklist of physician services relevant
`
`to each and every patient during patient encounters with care providers. CareScreen®’s Primary
`
`Care Form features take patient information and apply QHI’s trade secret logic to recommend
`
`certain physician tasks based on past and present patient conditions and treatments and
`
`sometimes including real-time provider input. Much like retailers recommending other value
`
`added or safety related products, features or enhancements to purchase when a potential buyer
`
`places a product order; CareScreen® applies a proprietary algorithm to recommend other
`
`provider tasks, including preventative medicine acts to improve patient outcomes (i.e., more
`
`screening for cancer, diabetes, and depression). Bridging gaps between patient current and
`
`historical conditions and recommended value-based care tasks to providers and tracking whether
`
`providers perform these recommended tasks constitutes QHI’s trade secret. Keeping the logic
`
`underlying its algorithm a secret provides QHI a unique product feature in the marketplace.
`
`19.
`
`Competitors to QHI would benefit from knowing the inner-workings of
`
`CareScreen® services and, in particular, the workings of the QVU® systems and Primary Care
`
`Form systems. QHI and its clients benefit from the output of these systems, and from the trade
`
`secrets remaining secret with the methods underlying CareScreen® services and QVU® systems
`
`
`
`5
`
`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 6 of 32
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`residing in a “black box”. Uncovering the methods underlying these systems would provide
`
`competitors a product feature that they could use in the marketplace to compete unfairly with
`
`CareScreen® or, alternatively, disclosure of the methods underlying CareScreen® would destroy
`
`its inherent value. Accordingly, the QVU® and Primary Care Form trade secrets have
`
`independent economic value from not being known by QHI’s competitors.
`
`20.
`
`QHI’s perspective and actual customer lists and customer particular traits
`
`contained in its customer databases also constitute its trade secrets. Competitors to QHI would
`
`benefit from its perspective and actual customer information because it would provide “hot and
`
`cold” leads for healthcare management software and the identities of QHI customers that actually
`
`use healthcare management software. Access to this information provides a competitor the
`
`ability to focus its marketing resources to target customers that are interested in its products and
`
`avoiding the expenses incurred by QHI in developing those relationships. Accordingly, QHI’s
`
`customer lists have independent economic value from not being known by QHI’s competitors.
`
`21.
`
`QHI’s perspective and actual investor lists also constitute its trade secrets.
`
`Competitors to QHI would benefit from its perspective and actual investor lists because it would
`
`provide “hot and cold” leads for healthcare management software investors. Access to this
`
`information provides a competitor the ability to focus its marketing for potential funding sources
`
`and avoid the expenses incurred by QHI in identifying or developing those relationships.
`
`Accordingly, QHI’s investor lists have independent economic value from not being known by
`
`QHI’s competitors.
`
`22.
`
`QHI’s pricing strategies, marketing strategies, cost structure, general business
`
`operations, and financial information constitute its trade secrets. Competitors to QHI would
`
`benefit from this information by learning its profit margins, marketing channels and marketing
`
`
`
`6
`
`
`
`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 7 of 32
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`methods that it has developed for its software product. Accordingly, this information has
`
`independent economic value from not being known by QHI’s competitors.
`
`23.
`
`In sum, these trade secrets provide QHI a competitive and economic advantage
`
`from being unknown to the public and, in particular, its competitors.
`
`PROTECTING QHI TRADE SECRETS
`
`24.
`
`QHI has diligently protected its trade secrets, including CareScreen®, in multiple
`
`ways.
`
`25.
`
`All employees that work for QHI are required to sign proprietary information
`
`agreements. While these agreements have changed slightly over the years, the core elements of
`
`the agreement require the following:
`
`Employee recognizes and acknowledges that in the course of Employee's
`employment with the Company, it will be necessary for Employee to acquire
`confidential information belonging to the Company, its Affiliates or to third parties
`who are relying on the Company to maintain the confidentiality of information
`provided to the Company by them (“Confidential Information”). Employee shall
`use his best efforts not to disclose the Confidential Information to any person who,
`or entity that, is not an Affiliate. Employee shall not, directly or indirectly, for his
`own benefit, or for the benefit of any other person or entity other than an Affiliate,
`disclose, divulge, reveal or use any Confidential Information obtained directly or
`indirectly from the Company or any of its affiliates or customers, without the prior
`express written consent of the Company. Employee agrees that during his
`employment and at any time thereafter, regardless of the reason for the termination
`of the employment relationship, Employee will not disclose any Confidential
`Information of the Company, its Affiliates, business partners, vendors or customers.
`
`26.
`
`QHI’s proprietary information agreements with employees define “Confidential
`
`Information” to include, among other things:
`
`information concerning the Company’s and its Affiliates’ business, including, for
`example, information concerning: . . . (ii) customers, vendors and prospective
`customers, identity of customers, vendors and prospective customers or vendors,
`amount or nature of the Company’s or any of its Affiliates’ work for customers,
`customer lists and other customer information; . . . (vi) the identity of and terms of
`agreements with strategic business partners and prospective strategic business
`partners; (vii) computer programs, system documentation, related software
`
`
`
`7
`
`
`
`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 8 of 32
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`development, manuals, formulae, processes, methods, compositions, ideas,
`improvements, inventions or other confidential or proprietary information
`belonging to or licensed to the Company or any of its Affiliates or relating to the
`Company's or any of its Affiliates' affairs . . . ; and (ix) any trade secrets or similar
`information belonging to the Company.
`
`27.
`
`Upon resigning from QHI, employees are required to sign an acknowledgment
`
`stating that the employee has returned all QHI property and reaffirming that he or she intends to
`
`“preserve as confidential all trade secrets, confidential knowledge, data or other proprietary
`
`information relating to products, processes, know-how, designs, formulas, developmental or
`
`experimental work, computer programs, databases, other original works of authorship, customer
`
`lists, business plans, financial information or other subject matter pertaining to any business of
`
`[QHI] or any of its employees, clients, consultants or licensees.”
`
`28.
`
`In addition, when QHI provides perspective partners or customers access to
`
`proprietary information, including product demonstrations of CareScreen®, it enters into a
`
`Mutual Confidentiality and Non-Disclosure Agreement (“MNDA”). These MNDAs require that
`
`each party “shall use the Confidential Information solely for their internal inspection and review
`
`to evaluate the Potential Transaction” and also “shall not (a) use such information (i) for their
`
`own business or personal purposes, or (ii) on behalf of any third party; or (b) distribute, transfer
`
`or disclose such information in any way to any person or entity.” Confidential Information
`
`includes “any confidential or proprietary information, technical data, or know-how, whether in
`
`oral, written, or other tangible form, and whether designated as confidential or not (provided that
`
`information not designated as confidential or provided orally shall be confirmed as confidential
`
`in writing), and including but not limited to, product plans, products, services, customers,
`
`markets, software, developments, processes, designs, research, development, marketing or
`
`finances of the disclosing party.”
`
`
`
`8
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`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 9 of 32
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`29.
`
`QHI’s licensing agreements require that end users maintain the confidentiality of
`
`QHI’s CareScreen® product. Specifically, those agreements provide:
`
`Each party will (i) maintain any information, whether written or otherwise, related
`to the business and/or technology of the other party that it receives under this
`Agreement (collectively, “Confidential Information”) in strict confidence; and (ii)
`not disclose, use, transmit, inform or make available the Confidential Information
`to any entity or person.
`
`30.
`
` QHI’s license agreements further provides that:
`
`Customer and each Authorized User will not attempt to decompile, disassemble or
`reverse engineer any software included within, or otherwise attempt to discover any
`portion of the source code, logical scheme, methods, know-how, data, confidential
`information or trade secrets related to, the Platform or any related software or
`applications, whether to develop competitive or functionally similar software or
`services or for any other purpose, or permit any third party to do any of the
`foregoing. Customer agrees to not grant access to the Platform to any third party
`for any purpose without the without the prior written consent of QHI.
`
`31.
`
`In addition to these contractual agreements and limitations, QHI has corporate
`
`policies restricting employees’ use and mandating employee protection of QHI confidential
`
`information and trade secrets.
`
`32.
`
`QHI takes other steps to protect its proprietary information and trade secrets. For
`
`example, QHI’s computer systems generally, and source code depositories specifically, are only
`
`accessible through a password protected computer system, including by virtual private network.
`
`Indeed, QHI’s source code depositories are limited to specific persons that “need to know” the
`
`information. Access to QHI’s facilities requires a key fob and QHI has a camera security system
`
`at its facility. QHI uses computer software to prevent extraction of QHI’s electronic data using
`
`external media. QHI also has the ability to remotely “wipe” any laptops and smartphones of
`
`business sensitive information.
`
`33.
`
`In sum, QHI uses multiple methods to protect its proprietary information and
`
`trade secrets including physical, electronic, and contractual means.
`
`
`
`9
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 10 of 32
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`THE INDIVIDUAL DEFENDANTS
`
`KRAUS
`
`In 2015, QHI hired its founders’ now son-in-law, Kraus, to be its President and
`
`A.
`
`34.
`
`Chief Operating Officer. In that role, Kraus had responsibility to manage the day-to-day
`
`operations of QHI, expand QHI’s customer base, and raise investment capital to assist QHI’s
`
`expansion into different markets and business ventures. As COO, Kraus directly oversaw the
`
`business development, marketing, finance, legal, human resources, business support, and project
`
`management aspects of the business. With the lone exception of the CEO, every aspect of the
`
`business reported to Kraus as President, including the Chief Technology Officer and Chief
`
`Medical Officer, which was a requirement Kraus made of QHI for the benefit of his
`
`employment.
`
`35.
`
`In his employment agreement, Kraus agreed that, as President and COO, he:
`
`(i) shall devote substantially all of his business time and attention to
`providing services to the Company . . . ., (ii) shall be subject to, and comply
`with, the rules, practices and policies applicable to employees whether
`reflected in an employee handbook, code of conduct, compliance policy or
`otherwise, as the same may exist and be amended from time to time, of the
`Company . . . ; (iii) shall not engage in any business activities other than the
`performance of his duties under this Agreement, and (iv) shall not engage
`in any other employment, occupation or consulting activity for any direct or
`indirect remuneration, nor will he engage in any other activities that conflict
`with the business interests of the Company or any of its affiliates or related
`parties or other any Subject Entity or impede his performance of such duties
`without the express written approval of the Company.
`
`36.
`
`Kraus was also a member of the board of directors of QHI and its holding
`
`
`
`company, Quality Health Holding Company, LLC and a substantial shareholder. In that role,
`
`Kraus had the responsibility to guide QHI’s strategic decisions and to advise QHI’s officers,
`
`board, and owners of business development, investors, and contract opportunities, and he was
`
`
`
`10
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 11 of 32
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`intimately aware of all current and future business opportunities and of current and potential
`
`strategic partner investors.
`
`37.
`
`As a director and an employee, Kraus signed multiple agreements requiring the
`
`protection of confidential information and trade secrets with terms the same as or substantially
`
`similar to the terms applicable to all employees described above and forbidding Kraus from
`
`using or disclosing QHI’s confidential information and trade secrets for any purpose other than
`
`to benefit QHI. Upon information and belief, Kraus wrongfully took one of the employee
`
`confidentiality agreements applicable to him from his employee file upon his departure. The
`
`existence of the missing agreement is established by its reference in Kraus’ employment
`
`agreement and his termination certificate described below.
`
`38.
`
`To accomplish his duties, from day one, QHI trusted Kraus and gave him access
`
`to QHI’s proprietary and confidential information and trade secrets, including its customer lists,
`
`investors lists, financial information (including profit and loss information), its business
`
`operating system, and software code to help build and improve the company.
`
`B. MENG
`
`39.
`
`Throughout his time at QHI, Kraus sought the assistance of his business school
`
`friend, Meng. Initially, Kraus sought Meng’s expertise as a partner with a private equity firm to
`
`assist QHI with certain business initiatives in its managed health care services business,
`
`including for health maintenance organizations (“HMO(s)”), preferred provider organizations
`
`(“PPO(s)”), and Accountable Care Organization (“ACO(s)”). Later, in or around July 2016, on
`
`Kraus’ recommendation, QHI added Meng to its Board of Advisors and ultimately signed a term
`
`sheet to be a strategic advisor to QHI.
`
`
`
`11
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 12 of 32
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`40.
`
`After Meng joined QHI’s board of advisors, he continued to assist Kraus with
`
`finding additional financing for QHI’s growth plans and assisting with certain joint venture
`
`negotiation activities, and with advising QHI investors about QHI related business opportunities.
`
`41.
`
`As a board advisor, QHI trusted Meng and gave him access to QHI’s confidential
`
`information and trade secrets including contact with and knowledge of its actual and potential
`
`investors, knowledge of its actual and potential customers, knowledge of QHI’s business plans,
`
`and access to the workings of CareScreen® services and QVU® systems.
`
`C. BRENNER
`
`42.
`
`In or around June 2016, Brenner joined QHI to be a Senior Associate reporting
`
`directly to Kraus. Kraus brought Brenner onboard to help him with his fledgling new business
`
`development efforts.
`
`43.
`
`Brenner signed employment agreements requiring the protection of confidential
`
`information and trade secrets with terms the same as or substantially similar to the terms
`
`applicable to all employees described above and forbidding Brenner from using or disclosing
`
`QHI’s confidential information and trade secrets for any purpose other than to benefit QHI.
`
`Upon information and belief, Kraus wrongfully took Brenner’s employment agreements from
`
`Brenner’s employee file upon their departure. The existence of the missing agreement is
`
`established by its reference in Brenner’s termination certificate described below.
`
`44.
`
`As an employee, and in service of Kraus, QHI trusted Brenner and gave him
`
`access to QHI’s proprietary and confidential information and trade secrets, including its
`
`customer lists, its business operating system, and software code to help build and improve the
`
`company.
`
`
`
`12
`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 13 of 32
`
`D. DUBIN
`
`45.
`
`In February 2017, QHI hired Dubin to be its Chief Medical Director. In that role,
`
`Dubin helped with certain aspects of QHI’s product development, certain aspects of QHI’s
`
`consulting business, but was also responsible for developing new business for QHI in part
`
`through his relationships with and knowledge of regional physician practices, independent
`
`provider associations (“IPA(s)”), hospital systems and health plans.
`
`46.
`
`Dubin signed employment agreements requiring the protection of confidential
`
`information and trade secrets with terms the same as or substantially similar to the terms
`
`applicable to all employees described above and forbidding Dubin from using or disclosing
`
`QHI’s confidential information and trade secrets for any purpose other than to benefit QHI.
`
`47.
`
`Dubin also agreed that he:
`
`(i) shall devote substantially all of his business time and attention to
`providing services to the Company . . . , (ii) shall be subject to, and comply
`with, the rules, practices and policies applicable to employees whether
`reflected in an employee handbook, code of conduct, compliance policy or
`otherwise, as the same may exist and be amended from time to time, of the
`Company . . . ; (iii) shall not engage in any business activities other than the
`performance of his duties under this Agreement, and (iv) shall not engage
`in any other employment, occupation or consulting activity for any direct or
`indirect remuneration, nor will he engage in any other activities that conflict
`with the business interests of the Company or any of its affiliates or related
`parties or other any Subject Entity or impede his performance of such duties
`without the express written approval of the Company.
`
`Dubin also signed a series of restrictive covenants in connection with his
`
`48.
`
`employment, including a non-competition clause, a non-solicitation of QHI’s customer’s clause,
`
`and a non-solicitation of QHI’s employees clause.
`
`49.
`
`Dubin’s non-compete restrictive covenant, as modified, provided that, for 365
`
`days following his termination, he “shall not, directly or indirectly, engage in or compete with
`
`the Company Business” in any jurisdiction where QHI “operated, conducted business, or sold or
`
`
`
`13
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 14 of 32
`
`distributed software, devices or other tools [(the ‘Restricted Territory’’)].” “Company Business”
`
`in Dubin’s employment agreement means “the design, development, implementation, and/or
`
`operation of medical-related software and/or clinical support services to improve quality of care
`
`and/or reduce medical expenses, including, but not limited to, (i) reducing in-hospital and
`
`nursing facility days and facilitating effective preventative care, and (ii) optimizing payment to
`
`healthcare providers and health plans”; and “any other line of business which the Company or
`
`any of its Affiliates engaged in, or actively planned to engage in, during the term of Employee’s
`
`employment in which Employee assisted in any material way.”
`
`50.
`
`Dubin’s non-solicit of customers restrictive covenant provided that for 2 years he
`
`shall not:
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`anywhere within the Restricted Territory, directly or indirectly solicit or
`contact (including but not limited to e-mail, regular mail, telephone, fax,
`instant message, and social media) any customer, prospective customer,
`strategic partner, or prospective strategic partner of the Company or any of
`its Affiliates, with whom Employee had dealt, called upon, solicited, sold
`to, or purchased from, either personally or through co-employees that
`Employee supervised, for the purpose of offering or accepting goods or
`services similar to or competitive with those offered by the Company or any
`of its Affiliates.
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`51.
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`Dubin’s non-solicit of employees restrictive covenant provided that for 2 years he
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`
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`shall not:
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`within the Restricted Territory, directly or indirectly solicit or induce, or
`attempt to solicit or induce, any employee of the Company or any of its
`Affiliates to leave the Company or any of its Affiliates for any reason
`whatsoever, or hire any person who is then an Employee of the Company or
`any Affiliate.
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`Each is the restrictive covenant periods is tolled and “shall be extended by the
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`52.
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`length of time during which Employee shall have been in breach of any of those provisions.”
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`14
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 15 of 32
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`D. POOR PERFORMANCE; SUSPICIOUS ACTS
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`53. Meng and Kraus proved to be an ineffective team at finding investors for QHI,
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`which, as described below, is because they were saving any investors they did find for their own
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`future business venture, Stellar Health.
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`54.
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`Kraus, Brenner, and Dubin proved to be an ineffective team at producing new
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`business for QHI. Upon information and belief, Kraus, Brenner, and Dubin were purposefully
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`not producing new business for QHI and saving opportunities for a future business venture,
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`Stellar Health. As described below, Stellar Health’s first customer was an entity Kraus originally
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`pursued on behalf of QHI.
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`55. What Kraus and Brenner were good at was learning the details of CareScreen®.
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`Throughout 2017, Kraus and Brenner would hold special meetings with QHI computer
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`programmers to learn the details of CareScreen®. Brenner in particular asked for and was given
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`the minutia level details of CareScreen®, beyond what was required of his employment, and
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`built spreadsheets to understand the logic and calculations underlying the software. The obvious
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`purpose of these meetings, in retrospect, was to be able to learn the trade secrets underlying
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`CareScreen® and use them in a competing business.
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`THE INTENDED DESTRUCTION
`OF QHI AND FORMATION OF STELLAR HEALTH
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`56.
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`Eventually, after accumulating the information they needed, the Individual
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`Defendants began developing Stellar Health and abandoned QHI. Upon information and belief,
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`the Individual Defendants thought QHI would fail after they departed.
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`57.
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`Knowing his time with QHI was coming to a close, in November 2017, Kraus
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`rejected taking a meeting with a potential investor that he and Meng previously pursued on
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`QHI’s behalf. Specifically, he falsely represented that QHI was not interested in getting
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`
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`15
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`
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`Case 3:20-cv-01886 Document 1 Filed 12/18/20 Page 16 of 32
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`“institutional growth capital” in favor of its “slower more conservative path with [QHI’s]
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`existing investor.” At no time prior to his departure did Kraus present this opportunity to QHI or
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`recant his false statements.
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`58.
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`Kraus further stated to the investor that “there may be other things cooking in the
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`future that [Kraus, Meng, and the investor] can work together on.” That other future venture was
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`Stellar Health.
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`59.
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`In November 2017, while purportedly continuing to work for QHI, Meng and
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`Kraus exchanged emails containing a pitch deck for Stellar Health.
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`60.
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`In early December 2017, prior to Kraus’ departure, Kraus, Meng, and Brenner
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`started exchanging a Stellar Health mission statement to “increase[] [payer] profitability by
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`improving Quality and Medical Loss Ratio via unique primary care empowerment.” QHI shares
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`this mission statement.
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`61.
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`In or around December 19, 2017, Kraus left QHI to implement their plan and
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`formally setup Stellar Health, a direct competitor, and to effectuate the demise of QHI.
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`Remarkably, Kraus intentionally made the false representation to QHI that he did not intend to
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`compete with