`Case 3:21-cv-01172-VAB Document1-1 Filed 09/01/21 Page 1 of 20
`
`EXHIBIT A
`EXHIBIT A
`
`
`
`RETURN DATE: August 174 2021
`
`NORTHEAST EMERGENCY MEDICINE
`SPECIALISTS, LLC,
`
`Plaintiff,
`
`Vs.
`
`: SUPERIOR COURT
`: JUDICIAL DISTRICT OF NEW
`: NEW HAVEN
`
`: AT NEW HAVEN
`
`HARVARD PILGRIM HEALTH CARE OF
`CONNECTICUT, INC.,and HEALTH PLAN
`HOLDINGS, INC. n/k/a POINT32HEALTH, Inc., :
`
`Defendants.
`
`COMPLAINT
`
`Plaintiff Northeast Emergency Medicine Specialists, LLC ("Plaintiff Doctors") by and through
`
`undersigned counsel, as and for its Complaint against Defendants Harvard Pilgrim Health Care of
`
`Connecticut, Inc. and Health Plan Holdings, Inc. k/n/a Point32Health, Inc. (collectively the "Insurance
`
`Company"), alleges as follows:
`
`PARTIES
`
`1.
`
`Plaintiff Northeast Emergency Medicine Specialists, LLC is a Connecticut limited
`
`liability company that staffs the emergency departments at Windham Hospital, Johnson Memorial
`
`Hospital, and the Hospital of Central Connecticut, Bradley Memorial Campus (collectively the
`
`"Hospital") with emergency medicine physicians and advance practice providers. The plaintiff also
`
`has a place of business in New Haven, Connecticut.
`
`2.
`
`Defendant Harvard Pilgrim Health Care of Connecticut, Inc. is a corporation organized
`
`under the laws of the State of Connecticut. Upon information and belief, its principal place of
`
`business in Connecticut is 185 Asylum Street, Hartford, Connecticut.
`
`1
`
`
`
`3.
`
`Upon information and belief, Harvard Pilgrim Health Care of Connecticut, Inc. merged
`
`with Health Plan Holdings, Inc. and the merged entity is about to be or has been renamed Point32Health,
`
`Inc. Health Plan Holdings, Inc. n/k/a Point32Health, Inc.is located at 705 Mt. Auburn Street in
`
`Watertown Massachusetts.
`
`4.
`
`The Insurance Company provides health insurance to Connecticut residents.
`
`BACKGROUND
`
`5.
`
`Plaintiff Doctors provide emergency care to tens of thousands of Connecticut and
`
`American citizens each year. Unlike most physicians, who can choose the patients they treat, these
`
`doctors cannot. Under compulsion of federal law (The Emergency Medical Treatment and Labor
`
`Act, 42 U.S.C. § 1395dd ("EMTALA")), Plaintiff Doctors are obligated to treat all patients who
`
`present to their emergency departments. See also, Conn. Agency Regs., § 19-13-D3(j).
`
`6.
`
`Plaintiff Doctors provide high-quality emergency services, every day and night, on
`
`every weekend, on Christmas and other holidays, during long shifts, and under stressful conditions.
`
`7.
`
`Patients come to a hospital's emergency department because they need immediate
`
`help to treat an emergent medical condition. Patients put their lives and their trust in the hands of
`
`Plaintiff Doctors.
`
`8.
`
`In recognition of the nature and critical importance of these services, and to protect
`
`patients from surprise bills, the legislature enacted a surprise billing law that creates a legal duty
`
`independent of ERISA and ERISA plans, and that law compels the Insurance Company to pay
`
`Plaintiff Doctors the amount specified by statute (for the care provided, the greatest of (i) the in
`
`network fee; (2) the usual, customary and reasonable rate as set forth in the Fair Health database; or
`
`(3) the Medicare rate).' This portion of the statute only applies to emergency department services
`
`where there is no contractually agreed upon rate for such services. See Conn. Gen. Stat. Ann. § 38a-
`
`In circumstances applicable to this case, the FAIR Health database has the highest rate of the three specified in the
`statute for the Current Procedural Terminology ("CPT") codes at issue.
`2
`
`
`
`477aa (the "Surprise Billing Law"). The Insurance Company violated the Surprise Billing Law and
`
`illegally failed to pay Plaintiff Doctors.
`
`9.
`
`Similarly, the Patient Protection and Affordable Care Act requires group health plans
`
`and managed care companies that provide or cover benefits with respect to services in an emergency
`
`department of a hospital, to cover all emergency services without the need for prior authorization,
`
`without regard to the provider's status as an out-of-network provider, and in a manner that ensures
`
`that the patient's cost-sharing requirement is the same requirement that would apply if such services
`
`were provided in-network. See 42 U. S .0 . § 300gg-19a(b)(1).
`
`10.
`
`Typically, physician groups enter into provider agreements with insurers that specify
`
`the amount the insurer is supposed to pay the provider for each CPT code billed. Physician services
`
`are summarized using CPT codes for billing purposes. There are seven common CPT codes for
`
`emergency department care, 99281-99285 and 99291 and 99292 (critical care). In addition, there are
`
`observation codes for observation status and codes for procedures performed in the emergency
`
`department.
`
`11.
`
`Generally, when a physician group provides medical services to a patient, and the
`
`physician group has signed a provider contract with the patient's insurer or an affiliate, the services
`
`are considered in-network and are paid by the insurer or patient (if there is a deductible or co-
`
`insurance) at the contracted rate. Conversely, when there is no applicable provider agreement and
`
`therefore no contracted rate for the applicable CPT code(s), the medical services are out of network.
`
`12. While Plaintiff Doctors are under contract, directly or indirectly, with most payors,
`
`including, for example, Anthem, United, Cigna, Aetna (either directly or through Multiplan), they have
`
`elected not to participate with the Insurance Company. From Plaintiff Doctors' perspective, the
`
`Insurance Company offered to pay Plaintiff Doctors below market rates and its subscribers have
`
`comparatively high deductibles. Many patients do not pay their deductibles and they can be difficult,
`
`3
`
`
`
`even costly, to try to collect. Plaintiff Doctors are unable to collect a substantial percentage of unpaid
`
`deductibles. As a result of these problems, Plaintiff Doctors elected not to participate in the Insurance
`
`Company's network of healthcare providers.
`
`13.
`
`One purpose of the Surprise Billing Law is to protect patients from the cost of
`
`uninsured care. Another purpose of the statute is to protect emergency medicine providers. For the
`
`reasons described below, absent the Surprise Billing Law, they would not necessarily be paid
`
`anything by the Insurance Company for the mandatory and lifesaving services Plaintiff Doctors
`
`provide.
`
`The Treatment and Billing Process
`
`14.
`
`Every day and night, Plaintiff Doctors provide emergency medical services at the
`
`Hospital.
`
`15.
`
`Plaintiff Doctors provide their patients with a wide variety of emergency medical
`
`services (in many instances, life-saving services), including treatment of conditions ranging from
`
`cardiovascular emergencies to unstable multi-system trauma, stroke, diabetic ketoacidosis and
`
`shock, perforated viscus, and obstetrical emergencies.
`
`16. At great risk to themselves and their families, Plaintiff Doctors treated COVID-19
`
`patients when little was known about the disease. Their communities rely on Plaintiff Doctors.
`
`17. At times, with limited pre-natal care, delivering mothers present, out of the blue, to
`
`the Emergency Department, in labor, sometimes in breach presentation. Cases like these are
`
`highly dangerous, anxiety producing and are categorically different from the daily work life most
`
`people experience. The unpaid claims in this case fit within the broad spectrum of care that
`
`Plaintiff Doctors must provide on a moment's notice.
`
`18. No matter how busy the Emergency Department can be, there is a regular
`
`professional workflow for all patients. Less emergent patients are registered by the Hospital,
`
`4
`
`
`
`triaged by a nurse, evaluated and then treated by Plaintiff Doctors. For more emergent patients
`
`like those suffering from strokes, heart attacks and unstable trauma, those steps are typically
`
`completed once the patient is stabilized.
`
`19. When the patient registers, the patient's insurance card and related information are
`
`entered into the Hospital's electronic medical record database known as "Epic."
`
`20. At the other end of the process, following screening and treatment, Plaintiff Doctor
`
`admits the patient to the Hospital, transfers the patient to another hospital, puts the patient in
`
`emergency department observation status, or discharges the patient.
`
`21.
`
`Plaintiff Physicians do not ask their patients for assignments of benefits for their
`
`Insurance Company health care policy.
`
`22. Typically, ERISA plans are form documents that plan enrollees never read and never
`
`even see (other than, potentially, a summary plan description).
`
`23.
`
`In the past, an out of network provider would obtain an assignment from the patient
`
`and then seek compensation from the insurer based on the assignment. The provider would stand in
`
`the shoes of the patient and make a claim for payment. Now, insurers use ERISA plan forms that
`
`have anti-assignment provisions which make an assignment of benefits ineffective.
`
`24. A healthcare provider does not have standing under ERISA's civil enforcement
`
`provision; a patient does. Because anti-assignment provisions are now standard in ERISA plans, out-
`
`of-network providers had no way to compel insurers to pay them under ERISA.
`
`25. This changed when Connecticut passed the Surprise Billing Law because the statue
`
`mandates that insurers must pay providers a specified amount, subject to certain requirements. With
`
`respect to the Insurance Company, Plaintiff Doctors satisfied those requirements.
`
`5
`
`
`
`26. Under the statute, Plaintiff Doctors rendered "emergency services" to the patients at
`
`issue. Each of the patients were protected by EMTALA and were provided an EMTALA medical
`
`screening examination.
`
`27.
`
`Plaintiff Doctors' billing company, Gottlieb, LLC ("Gottlieb"), used and continues
`
`to use the information contained in Epic to appropriately code the visit with one or more of the
`
`CPT codes described above. The Surprise Billing Law provides that, for out of network insurers
`
`like the Insurance Company, the insurer "shall reimburse" Plaintiff Doctors "the greatest of the
`
`following amounts." (Emphasis added). See Conn. Gen. Stat. § 38a-477aa(b)(3)(A). Of the
`
`"following amounts," the usual customary and reasonable rate, as set forth in FAIR Health's
`
`"benchmarking database" "specified by the Insurance Commissioner" is always the "greatest" for
`
`the few CPT codes billed by Plaintiff Doctors.
`
`28. The purpose of the statute is to ensure that emergency physicians are paid for out of
`
`network services at a specified rate and to protect patients from costs that exceed what they would
`
`pay if the patient was treated at an in-network emergency department.
`
`29.
`
`The Surprise Billing Law provides that "[n]o health carrier shall impose, for
`
`emergency services rendered to an insured by an out-of-network health care provider, a
`
`coinsurance, copayment, deductible or other out-of-pocket expense that is greater than the
`
`coinsurance, copayment, deductible or other out-of-pocket expense that would be imposed if such
`
`emergency services were rendered by an in-network health care provider." See Conn. Gen. Stat. §
`
`3 8a-477aa(b)(2).
`
`30.
`
`In other words, when a hypothetical patient receives treatment by an out of network
`
`emergency department provider, and the in-network rate for this care is $200 and the FAIR Health
`
`(UCR) rate is $250, and the patient has a $500 deductible, the patient would owe the emergency
`
`physician $200 because of the patient's deductible. The out-of-network insurer would owe the
`
`6
`
`
`
`emergency physician $50 because the patient is only required to pay the amount s/he would have
`
`paid had she gone to a hospital with in-network providers. The insurer owes the remaining $50.
`
`The patient's responsibility is limited to the in-network rate. As a result, the patient would pay the
`
`same amount regardless of whether the emergency department provider is in-network or out-of-
`
`network with the insurer.
`
`31. After the patients listed on Exhibit 12 were treated by Plaintiff Doctors, Gottlieb sent
`
`bills to the Insurance Company. The bills complied with accepted practice in all respects and for
`
`each of the patients at issue, Gottlieb submitted an appropriate electronic bill to the Insurance
`
`Company.
`
`32.
`
`For each claim listed on Exhibit 1, emergency services were provided to Plaintiff
`
`Doctor's patient who was also an Insurance Company subscriber. Because Plaintiff Doctors are out
`
`of network with the Insurance Company, all emergency services described in the claims listed on
`
`Exhibit 1 were performed by an "out-of-network health care provider."
`
`33.
`
`The Insurance Company accepted all the claims listed on Exhibit 1 as properly coded
`
`emergency medicine claims. Generally, the Insurance Company applied the Surprise Billing Law
`
`and used the amounts listed in the FAIR Health database for each applicable CPT code. Having
`
`accepted and approved the services and the rate, it correctly listed the appliable amount as the
`
`"allowable amount" on that portion of the patient's explanation of benefits ("EOB").
`
`34. However, despite the clear language in the statute the Insurance Company failed to
`
`pay the difference between the in-network rate and the FAIR Health database rate for each of the
`
`claims listed on Exhibit 1. Instead, it shifted the cost over to patient and put it in the "You Pay"
`
`column. The "You" in "You Pay" is the patient.
`
`2 To comply with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and Connecticut's Rules
`of Court, a blank copy of the claims at issue without protected health information ("PHI") is attached hereto as Exhibit
`1. An unredacted copy will be provided to the Insurance Company's counsel. Plaintiffs counsel will file a motion
`that seeks the right to file Exhibit 1 under seal with the Court.
`7
`
`
`
`35. The Insurance Company acted and continues to act in bad faith. Upon information
`
`and belief, it has sophisticated in house counsel and outside counsel. It is clearly aware of the
`
`Surprise Billing Law and follows its requirements except for the portion which directs the Insurance
`
`Company to pay emergency medicine providers the difference between the in-network rate and the
`
`rate prescribed by the FAIR Health database.
`
`36. On Plaintiff Doctor's behalf, Gottlieb appealed many of these EOBs, although there is
`
`no such requirement as an out of network provider, but the Insurance Company either did not
`
`respond or, after repeated requests for a response, simply denied the appeal. The appeals contained a
`
`detailed summary of the Surprise Billing Law and linked the Insurance Company's obligation to pay
`
`to specific language in the statute.
`
`37.
`
`In addition, surprise billing laws have been enacted in multiple states besides
`
`Connecticut. In December 2020, a federal surprise billing law was enacted. In each case, one of the
`
`purposes of these surprise billing laws was to protect patients from surprise bills, namely the amount
`
`due above the in-network rate.
`
`38. When the Insurance Company shifted its obligation to the patient, and in effect
`
`directed Plaintiff Doctors to ask the patient for these monies, it not only violated the Surprise Billing
`
`Law on its own behalf but was pressuring Plaintiff Doctors to violate the Connecticut Unfair Trade
`
`Practices Act, Conn. Gen. Stat. § 42-110b et seq. ("CUTPA"). In doing so, the Insurance Company
`
`violated CUTPA.
`
`39.
`
`Conn. Gen. Stat. Ann. § 20-7f(b) states that "[i]t shall be an unfair trade practice in
`
`violation of chapter 735a for any health care provider to request payment from an enrollee, other than
`
`a coinsurance, copayment, deductible or other out-of-pocket expense, for . . . (2) emergency services
`
`covered under a health care plan and rendered by an out-of-network health care provider, or (3) a
`
`surprise bill, as defined in section 38a-477aa."
`
`8
`
`
`
`40.
`
`In other words, any follow up phone call with the patient to collect the unpaid
`
`emergency department fees or sending a statement to the patient would potentially violate CUTPA.
`
`The Insurance Company knowingly and illegally put Plaintiff Doctors in legal jeopardy.
`
`41.
`
`Upon information and belief, this conduct was particularly egregious as the Insurance
`
`Company blocked Plaintiff Doctors from obtaining payment from the Insurance Company through
`
`ERISA's civil enforcement provision by using ERISA plans with anti-assignment provisions.
`
`42.
`
`As a result of the forgoing, Plaintiff Doctors have not been paid the sums due
`
`consistent with Exhibit 1 and they remain due and owing from the Insurance Company.
`
`No Complete ERISA Preemption
`
`43.
`
`For each of the healthcare claims listed on Exhibit 1, the Insurance Company has
`
`already determined the claims to be payable pursuant to the terms of the Members' respective health
`
`plans and have actually processed the claims for a portion of the payment due from the Insurer and/or
`
`patient. Thus, this action involves no dispute over whether the relevant claims are covered by the
`
`Members' health benefits. Rather, this action solely involves a dispute over whether the Insurance
`
`Company has paid the appropriate rates of reimbursement for the undisputedly covered claims. In
`
`addition, there can be no dispute that the Surprise Billing Law regulates insurance and is therefore
`
`not subject to complete or conflict preemption under ERISA's savings clause and that it provides a
`
`legal duty, independent of ERISA, which obligates the Insurance Company to pay Plaintiff Doctors.
`
`44.
`
`All conditions precedent to the institution and maintenance of this action have been
`
`performed, waived, or otherwise satisfied.
`
`Count I. Violation of the Connecticut Unfair Trade Practices Act
`
`CAUSES OF ACTION
`
`1-44 Plaintiff Doctors re-allege and restate paragraphs 1-44 as if they were fully set forth
`
`herein.
`
`9
`
`
`
`45.
`
`The Insurance Company is and at all relevant times was engaged in the conduct of
`
`"trade and commerce" within the meaning of Connecticut General Statutes § 42-110a et seq.
`
`("CUTPA") and is and was subject to these statutory provisions.
`
`46.
`
`Plaintiff Doctors have treated the patients listed on Exhibit 1. The Insurance
`
`Company's misconduct is ongoing and with each passing month, there are additional patients
`
`beyond those listed on Exhibit 1. For each of these patients, the Insurance Company failed to pay
`
`its portion of the amount due to Plaintiff Doctors under the Surprise Billing Law.
`
`47.
`
`This is a continuing pattern and practice. Upon information and belief, like most
`
`large insurers, the Insurance Company uses computers to receive, analyze, process and pay
`
`healthcare claims for payment by providers. When this set of payment rules, also called a "rate," is
`
`implemented, the Insurance Company "loads" that "rate" into its computer systems so that claims
`
`can be processed according to the "rate." This is why the Insurance Company's failure to pay the
`
`amount specified by the Surprise Billing Law is, upon information and belief, uniform across
`
`hospitals and different parts of the state.
`
`48.
`
`In other words, the Insurance Company's failure to comply with the Surprise
`
`Billing Law, and its delegation of its obligation to pay any charges above the in-network rate, is a
`
`general business practice. It has created a specific and ascertainable loss which is described in
`
`detail on Exhibit 1 and in the cases subsequent to the last case date on Exhibit 1.
`
`49. When it failed to comply with the Surprise Billing Law, as described above, the
`
`Insurance Company violated, and continues to violate, CUTPA, by violating the Connecticut
`
`Unfair Insurance Practices Act ("CUIPA"), specifically Conn. Gen. Stat. § 38a-816(6)(A), in
`
`that the Insurance Company issued false EOBs to the patients listed on Exhibit 1 stating that the
`
`patient, not the Insurance Company, was obligated to pay these amounts. The Insurance
`
`Company made the same false statements to Plaintiff Doctors through their billing company.
`
`10
`
`
`
`As stated above, these false statements and misrepresentations also violated the spirit of Conn.
`
`Gen. Stat. Ann. § 20-7f(b), as described above.
`
`50.
`
`The Insurance Company knew, or alternatively should have known, that the
`
`content of the above false statements and misrepresentations were false and inconsistent with
`
`Connecticut law.
`
`51.
`
`Plaintiff Doctors relied on the Insurance Company's oral representations that it
`
`would comply with the Surprise Billing Law and they continue to suffer pecuniary harm and
`
`ascertainable loss as a result including as set forth in detail in Exhibit 1.
`
`52.
`
`In addition, or in the alternative, the Insurance Company has violated, and continues
`
`to violate, CUTPA, by violating CUIPA, specifically Conn. Gen. Stat. § 38a-816(6)(A), by issuing
`
`false EOBs in which the Insurance Company systematically shifts its obligations to pay emergency
`
`medicine claims covered by the Surprise Billing Law to its subscribers.
`
`53.
`
`The Insurance Company generally failed to respond to appeals which explained
`
`why its actions were illegal under Connecticut law in violation of Conn. Gen. Stat. § 38a-
`
`816(6)(B).
`
`54.
`
`The forgoing actions also violated Conn. Gen. Stat. § 38a-816(6)(C) in that the
`
`Insurance Company failed to implement reasonable procedures and standards to address claims
`
`made pursuant to the Surprise Billing Law. Not only did the Insurance Company violate CUIPA
`
`when it failed to implement reasonable procedures and standards, but it violated Conn. Gen. Stat. §
`
`38a-816(6)(D) when it refused to pay claims without conducting a reasonable review of the claims
`
`and the statute. The Insurance Company simply refused to address or confront the plain language
`
`of the statute setting forth its obligations or correspondence concerning the same issue.
`
`11
`
`
`
`55.
`
`As stated above, the Insurance Company acted illegally in violation of Conn. Gen.
`
`Stat. § 38a-816(6)(F) when it failed to settle or resolve the claims listed on Exhibit 1 despite the
`
`fact that its legal obligations are clear under the Surprise Billing Law.
`
`56.
`
`The forgoing actions also violated Conn. Gen. Stat. § 38a-816(6)(G) in that Plaintiff
`
`Doctors have been compelled to institute litigation to recover amounts due under an insurance
`
`policy by offering substantially less than the amounts ultimately recoverable in actions, namely
`
`this action, brought by Plaintiff Doctors.
`
`57.
`
`The Insurance Company failed to comply with Conn. Gen. Stat. § 38a-816(15) in
`
`that it failed to timely pay claims described on Exhibit 1 and similar subsequent claims despite the
`
`fact that Surprise Billing Law is clear.
`
`58. With respect to claims filed in 2020, the Insurance Company failed to comply with
`
`Conn. Gen. Stat. § 38a-816(23) in that it imposed a "coinsurance, copayment, deductible or other
`
`out-of-pocket expense" beyond what is allowed by statute.
`
`59.
`
`The Insurance Company's conduct, as set forth above, constitutes an unfair
`
`insurance practices in violation of CUIPA, and in turn constitutes a violation of CUTPA. These
`
`practices are illegal and offend public policy. They are immoral, unethical, oppressive and/or cause
`
`substantial injury to consumers.
`
`60.
`
`In addition, as alleged herein, the Insurance Company's actions violate CUTPA
`
`independent of CUIPA because, among other reasons, the Insurance Company is violating multiple
`
`Connecticut laws and is directing Plaintiff Doctors to violate Connecticut law by designating its
`
`liability as the patient's (its subscriber's) liability and, in effect, directing Plaintiff Doctors to collect
`
`these funds from patients, which is impermissible. As set forth herein, and including the forgoing,
`
`the Insurance Company's conduct violates public policy.
`
`12
`
`
`
`61.
`
`This is particularly true in this case as the Insurance Company is directly violating
`
`several statutes as part of its attempt to force its subscribers to pay the Insurance Company's
`
`obligations. Plaintiff Doctors are seeking damages, CUTPA damages and attorney's fees as a result
`
`of the Insurance Company's bad acts.
`
`62.
`
`A copy of this Complaint has been/will be mailed to the Attorney General and the
`
`Commissioner of Consumer Protection pursuant to Conn. Gen. Stat. § 42-110g(c).
`
`Count II. Violation of the Connecticut Surprise Billing Law
`
`1-61
`
`Plaintiff Doctors re-allege and restate paragraphs 1-61 as if they were fully set forth
`
`herein.
`
`62. With respect to emergency medicine, the Surprise Billing Law was created to protect
`
`patients from out of network charges when the patient receives emergency medicine services.
`
`63.
`
`In other words, when patients have an emergent medical condition, the patient drives
`
`or is taken, in some cases by ambulance, to the closest hospital where s/he is treated by a trained
`
`medical staff, like Plaintiff Doctors. The legislature mandated that insurers provide a certain level
`
`of coverage in this situation so that the patient can focus on his or her emergent condition regardless
`
`of whether the healthcare provider is in network with the patient's health insurer.
`
`64.
`
`At the same time, the legislature has elected to protect physicians and ensure that they
`
`get paid by the patient's insurer at the rate set forth in the Surprise Billing Law. As discussed above,
`
`the statute says that "the health carrier shall reimburse such health care provider the greatest of the
`
`following amounts . . ."
`
`65.
`
`As also discussed above, the legislature also enacted Conn. Gen. Stat. Ann. § 20-
`
`7f(b) which states that "[i]t shall be an unfair trade practice in violation of chapter 735a for any
`
`health care provider to request payment from an enrollee, other than a coinsurance, copayment,
`
`deductible or other out-of-pocket expense, for . . . (2) emergency services covered under a health care
`
`13
`
`
`
`plan and rendered by an out-of-network health care provider, or (3) a surprise bill, as defined in
`
`section 38a-477aa."
`
`66.
`
`When an insurer fails to pay for a Surprise Bill, the legislature has made it a CUTPA
`
`violation for an emergency medicine physician to seek payment from the patient in an amount that is
`
`inconsistent with the Surprise Billing Law. See Conn. Gen. Stat. Ann. § 20-7f(b)(3).
`
`67.
`
`As discussed above, CUTPA prohibits businesses from engaging in unfair and
`
`deceptive acts or practices. In addition to a private right of action for a violation of the Surprise
`
`Billing Law, the Consumer Protection Commissioner can issue cease and desist orders, order
`
`restitution in cases involving less than $10,000, enter into consent agreements, ask the attorney
`
`general to seek injunctive relief, and accept voluntary statements of compliance. Courts may issue
`
`restraining orders; award actual and punitive damages, costs, and reasonable attorney's fees; and
`
`impose civil penalties of up to $5,000 for willful violations and up to $25,000 for a restraining
`
`order violation.
`
`68.
`
`As also discussed above, because of anti-assignment provisions in ERISA plans, an
`
`emergency physician has no way to recover the amounts provided under the Surprise Billing Law
`
`except for a claim pursuant to the statute or CUTPA.
`
`65.
`
`The words "shall reimburse" in the Surprise Billing Law demonstrate that the
`
`Surprise Billing Law was enacted, in part, for the benefit of emergency medicine physicians. The
`
`language not only describes the amount insurers are supposed to pay but also commands them ("shall
`
`reimburse") to pay it.
`
`66.
`
`The "shall reimburse" language demonstrates that the legislature implicitly intended
`
`to create a private cause of action for emergency medicine physicians under the statute. For the
`
`reasons described above, a private right of action is also consistent with the legislative scheme.
`
`14
`
`
`
`67.
`
`As discussed above, the Surprise Billing Law requires the Insurance Company to pay
`
`Plaintiff Doctors for the unpaid claims listed on Exhibit 1 and for claims subsequent to those listed
`
`on Exhibit 1. The Insurance Company failed to do so and illegally attempted to shift its obligations
`
`to its subscribers. Accordingly, Plaintiff Doctors are entitled to a judgment in the amount of the
`
`unpaid medical bills described, in part, on Exhibit 1.
`
`Count III. Declaratory Judgment
`
`1-67. Plaintiff Doctors re-allege and restate paragraphs 1-67 as if they were fully set forth
`
`herein.
`
`68.
`
`Plaintiff Doctors seek a judicial determination that under the Surprise Billing Law,
`
`the Insurance Company "shall reimburse" or pay Plaintiff Doctors for each patient, the greatest of
`
`the three rates listed in the Surprise Billing Law for the applicable CPT code(s) and shall not apply
`
`any co-insurance or deductible up to the amount of the in-network rate. The balance of the
`
`deductible, if any, cannot be applied. Difference Paid to provider
`
`69.
`
`There is an actual bona fide and substantial question in dispute and
`
`substantial uncertainty of legal relations that requires resolution.
`
`70.
`
`There is no other forum of proceeding that can provide the Plaintiff Doctors with
`
`timely redress.
`
`WHEREFORE, the Plaintiff claims:
`
`(1)
`
`Compensatory damages in the amount of the unpaid medical bills due Plaintiff
`
`under the Surprise Billing Law;
`
`(2)
`
`(3)
`
`(4)
`
`Statutory interest on the unpaid medical bills pursuant to CUIPA;
`
`Treble damages pursuant to CUTPA;
`
`Attorney's fees and costs pursuant to CUTPA;
`
`15
`
`
`
`(5)
`
`A declaratory judgment that under the Surprise Billing Law, the Insurance
`
`Company "shall reimburse" or pay Plaintiff Doctors for the greatest of the three rates listed in the
`
`Surprise Billing Law and shall not apply any co-insurance or deductible above the average in-
`
`network rate; and
`
`(6)
`
`Such other relief as this Court determines to be just and equitable.
`
`16
`
`
`
`THE PLAINTIFF,
`
`NORTHEAST EMERGENC; MEDICIN SPECIALISTS, LLC
`
`By: Simon I. Allentuch
`Simon I. Allentuch, Esq.
`90 Edgewood Way
`New Haven, CT 06515
`Telephone: 203.435.2467
`Facsimile: 860-906-4563
`Juris No. 416908
`sallentuch@nemsed.com
`
`Its Attorney
`
`17
`
`
`
`Case 3:21-cv-01172-VAB Documenti1-1 Filed 09/01/21 Page 19 of 20
`
`EXHIBIT 1
`
`EXHIBIT 1
`
`18
`
`
`
`RETURN DATE: August 112021
`
`X
`
`NORTHEAST EMERGENCY MEDICINE
`SPECIALISTS, LLC,
`
`Plaintiff,
`
`Vs.
`
`: SUPERIOR COURT
`: JUDICIAL DISTRICT OF NEW
`: NEW HAVEN
`
`: AT NEW HAVEN
`
`HARVARD PILGRIM HEALTH CARE OF
`CONNECTICUT, INC.,and HEALTH PLAN
`HOLDINGS, INC. n/k/a POINT32HEALTH, Inc., :
`
`Defendants.
`
`X
`
`STATEMENT OF AMOUNT IN DEMAND
`
`The amount of money damages claimed is greater than Fifteen Thousand Dollars
`
`($15,000.00), exclusive of interest and costs.
`
`NORTH AST EMERGENCY MEDICINE
`SPECI
`ISTS, LLC
`
`By:
`Simon I. Allentuch, Esq.
`90 Edgewood Way
`New Haven, CT 06515
`Telephone: 203.435.2467
`Facsimile: 860-906-4563
`Juris No. 416908
`sallentuch@nemsed.com
`Its Attorney
`
`19
`
`