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Sitejabber

C-4808 | Federal Trade Commission

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Filed Nov. 6, 2024
Case Flags Consumer Protection, Bureau of Consumer Protection, deceptive/misleading conduct, Technology, Advertising and Marketing, and Endorsements, Influencers, and Reviews
Case Summary
In a complaint issued in November 2024, the FTC charged that Sitejabber deceived consumers by misrepresenting that ratings and reviews it published came from customers who experienced the reviewed product or service, artificially inflating average ratings and review counts. Under a proposed order settling the agency’s complaint, Sitejabber will be prohibited from making such misrepresentations and from making other misrepresentations about consumer ratings or reviews. The Commission approved the consent as final in January 2025.
Case Type Administrative
Status Pending
Last Updated: 1 week ago
Filing Date # Docket Text