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`UNITED STATES DISTRICT COURT
`NORTHERN DISTRICT OF GEORGIA
`ATLANTA DIVISION
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`Plaintiff,
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`DEON BAKER, individually and on
`behalf of all others similarly situated,
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`v.
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`THE ANTHEM COMPANIES, INC.,
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`Defendant.
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`Civil Action File
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`No.: ____________________
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`COLLECTIVE ACTION
`COMPLAINT
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`PRELIMINARY STATEMENT
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`This is a collective action brought by individual and representative
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`1.
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`Plaintiff Deon Baker (“Plaintiff”), on behalf of herself and all others similarly
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`situated (the “putative FLSA Collective”), to recover overtime pay from her
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`employer, The Anthem Companies, Inc. (“Anthem” or “Defendant”).
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`2.
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`Plaintiff brings this action on behalf of herself and all similarly situated
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`individuals for violations of the Fair Labor Standards Act, 29 U.S.C. § 201, et seq.
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`(“FLSA”).
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`3.
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`Plaintiff’s claim is asserted as a state-wide collective action under the
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`FLSA, 29 U.S.C. § 216(b).
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`4.
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`The putative “FLSA Collective” is made up of all persons who are or
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`have been employed by Defendant in Georgia as Medical Management Nurses,
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`1:21-CV-04866-WMR
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 2 of 11
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`Utilization Management Nurses, Utilization Review Nurses, Nurse Reviewers,
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`Nurse Reviewer Associates, or other similar positions who were paid a salary and
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`treated as exempt from overtime laws, and whose primary job was to perform
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`medical necessity reviews during the applicable statutory period.
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`5.
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`Plaintiff and those similarly situated routinely work more than forty
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`(40) hours in a workweek but are not paid an overtime premium for their overtime
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`hours.
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`JURISDICTION AND VENUE
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`6.
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`This Court has original jurisdiction pursuant to 28 U.S.C. § 1331 to hear
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`this Complaint and to adjudicate these claims because this action is brought under
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`the FLSA.
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`7.
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`Venue is proper in the United States District Court for the Northern
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`District of Georgia pursuant to 28 U.S.C. § 1391 because Plaintiff worked for
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`Defendant in this district and a substantial part of the events or omissions giving rise
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`to the claims occurred in this district.
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`PARTIES
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`8.
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`Defendant Anthem is a foreign corporation with its principal place of
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`business located at 220 Virginia Ave., Indianapolis, Indiana, 46204, United States.
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`Anthem is qualified to do business in the State of Georgia and its registered agent is
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 3 of 11
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`CT Corporation System, 289 South Culver Street, Lawrenceville, Gwinnett County,
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`Georgia 30046.
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`9.
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`Anthem operates office locations in multiple states around the country,
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`including an office located in Atlanta, Georgia.
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`10. Plaintiff’s paystubs list Anthem and its principal place of business
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`address as her employer.
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`11. Upon information and belief, other similarly situated individuals’
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`paystubs list Anthem and its principal place of business address as their employer.
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`12. Anthem is a multi-line health insurance company that provides
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`managed care programs and related services.
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`13. According to its website, Anthem provides healthcare benefits to more
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`than 74 million members nationwide and serves one in eight Americans through their
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`affiliated medical care coverage plans.
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`14. Anthem operates in interstate commerce by, among other things,
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`offering and selling a wide array of products and services, including but not limited
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`to, preferred provider organization, consumer-driven health plans, traditional
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`indemnity, health maintenance organization, point-of-service, ACA public exchange
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`and off-exchange products, administrative services, Bluecard, Medicare plans,
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`individual plans, Medicaid plans and other state-sponsored programs, pharmacy
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 4 of 11
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`products, life insurance, disability products, radiology benefit management, personal
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`health care guidance, dental, vision services and products, and Medicare
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`administrative operations to customers and consumers in multiple states across the
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`country, including Georgia.
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`15. Upon information and belief, Anthem’s gross annual sales made or
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`business done has been in excess of $500,000.00 at all relevant times.
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`16. At all relevant times, Defendant is, and has been, an “employer”
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`engaged in interstate commerce and/or the production of goods for commerce,
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`within the meaning of the FLSA, 29 U.S.C. § 203(d).
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`17. Plaintiff Deon Baker is an adult resident of Gwinnett County, Georgia.
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`18. Defendant employed Plaintiff as a Medical Management Nurse II from
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`approximately December 2015 to approximately July 2020.
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`19. Prior to approximately 2018, Plaintiff reported to Defendant’s Atlanta,
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`Georgia office. Beginning in approximately 2018, Plaintiff worked out of her home
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`in Gwinnett County, Georgia.
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`FACTUAL ALLEGATIONS COMMON TO ALL CLAIMS
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`20. At all times relevant herein, Anthem operated a willful scheme to
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`deprive Plaintiff and others similarly situated of overtime compensation.
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`21. Plaintiff and the similarly situated individuals work or worked as
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 5 of 11
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`Medical Management Nurses, Utilization Management Nurses, Utilization Review
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`Nurses, Nurse Reviewers, Nurse Reviewer Associates, or in similar job titles, and
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`were primarily responsible for performing medical necessity reviews for Defendant.
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`22.
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`In conducting medical necessity reviews, Plaintiff and the other
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`similarly situated individuals’ primary job duty is non-exempt work consisting of
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`reviewing medical authorization requests submitted by healthcare providers against
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`pre-determined guidelines and criteria for insurance coverage and payment
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`purposes.
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`23. Plaintiff and the similarly situated individuals are or were paid a salary
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`with no overtime pay.
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`24. Plaintiff and the other similarly situated individuals are or were treated
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`as exempt from overtime laws, including the FLSA.
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`25. Defendant suffered and permitted Plaintiff and the other similarly
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`situated individuals to work more than forty (40) hours per week without overtime
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`pay.
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`26. For example, between May 11, 2020, and May 17, 2020, Plaintiff
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`estimates that she worked approximately 60 hours and did not receive overtime pay
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`for her overtime hours.
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`27. Defendant has been aware, or should have been aware, that Plaintiff
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 6 of 11
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`and the other similarly situated individuals performed non-exempt work that
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`required payment of overtime compensation. Defendant also required Plaintiff and
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`the similarly situated individuals to work long hours, including overtime hours, to
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`complete all of their job responsibilities and meet Defendant’s productivity
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`standards.
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`28. Defendant knew that Plaintiff and the other similarly situated
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`individuals worked unpaid overtime hours because Plaintiff and others complained
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`about their long hours and the workload. Specifically, when Plaintiff told her
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`supervisor that she was working long hours, including working nights and weekends,
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`her supervisor responded that she could not change the workload because the
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`company would not be hiring additional workers.
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`29. Although Defendant had a legal obligation to do so, Defendant did not
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`make, keep, or preserve adequate or accurate records of the hours worked by Plaintiff
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`and the other similarly situated individuals.
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`FLSA COLLECTIVE ACTION ALLEGATIONS
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`30. Plaintiff restates and incorporates by reference the above paragraphs as
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`if fully set forth herein.
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`31. Plaintiff brings Count I individually and on behalf of the putative FLSA
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`Collective.
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 7 of 11
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`32. Plaintiff files this action on behalf of herself and all other similarly
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`situated individuals. The putative FLSA Collective is defined as follows:
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`All persons who worked as Medical Management Nurses, Utilization
`Management Nurses, Utilization Review Nurses, Nurse Reviewers,
`Nurse Reviewer Associates, or in similar job titles who were paid a
`salary and treated as exempt from overtime laws, and were primarily
`responsible for performing medical necessity reviews for Defendant in
`Georgia at any time since three years prior to the filing of this
`Complaint through judgment.
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`33. Plaintiff has consented in writing to be a part of this action pursuant to
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`29 U.S.C. § 216(b). Plaintiff’s signed consent form is attached hereto as Exhibit A.
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`In addition, to date, 13 other individuals have consented in writing to be a part of
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`this action. Their consent forms are attached as Exhibit B.
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`34. As this case proceeds, it is likely that other individuals will file consent
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`forms and join as “opt-in” plaintiffs.
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`35. During the applicable statutory period, Plaintiff and the other similarly
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`situated individuals routinely worked in excess of forty (40) hours in a workweek
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`without receiving overtime compensation for their overtime hours worked.
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`36. Defendant willfully engaged in a pattern of violating the FLSA, as
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`described in this Complaint in ways including, but not limited to, requiring Plaintiff
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`and the other similarly situated individuals to work excessive hours and failing to
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`pay them overtime compensation.
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 8 of 11
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`37. Defendant is liable under the FLSA for failing to properly compensate
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`Plaintiff and the entire putative FLSA Collective. Accordingly, notice should be
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`sent to the putative FLSA Collective. There are numerous similarly situated current
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`and former employees of Defendant who have suffered from the Defendant’s
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`practice of denying overtime pay, and who would benefit from the issuance of court-
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`supervised notice of this lawsuit and the opportunity to join. Those similarly situated
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`employees are known to Defendant and are readily identifiable through its records.
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`38. Plaintiff Baker and the individuals with consent forms attached as
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`Exhibit B were previously opt-in Plaintiffs in the FLSA collective action in the U.S.
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`District Court for the Western District of Tennessee titled Laura Canaday, et al. v.
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`The Anthem Companies, Inc., case number 1:19-cv-01084-STA-jay. The Canaday
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`court limited the scope of the conditionally certified collective to individuals who
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`worked for Defendant within the state of Tennessee.
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`CAUSES OF ACTION
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`COUNT I – VIOLATION OF THE FAIR LABOR STANDARDS ACT
`FAILURE TO PAY OVERTIME
`(On Behalf of Plaintiff and the Putative FLSA Collective)
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`39. Plaintiff restates and incorporates by reference the above paragraphs as
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`if fully set forth herein.
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`40. The FLSA, 29 U.S.C. § 207, requires employers to pay non-exempt
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 9 of 11
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`employees one and one-half times the regular rate of pay for all hours worked over
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`forty (40) hours per workweek.
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`41. Defendant suffered and permitted Plaintiff and the other similarly
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`situated individuals to routinely work more than forty (40) hours in a workweek
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`without overtime compensation.
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`42. Defendant’s actions, policies, and practices described above violate the
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`FLSA’s overtime requirement by regularly and repeatedly failing to pay Plaintiff
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`and the other similarly situated individuals their required overtime compensation.
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`43. As the direct and proximate result of Defendant’s unlawful conduct,
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`Plaintiff and the other similarly situated individuals have suffered and will continue
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`to suffer a loss of income and other damages. Plaintiff and the other similarly
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`situated individuals are entitled to liquidated damages and attorney’s fees and costs
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`incurred in connection with this claim.
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`44. By failing to accurately record, report, and/or preserve records of hours
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`worked by Plaintiff and the other similarly situated individuals, Defendant has failed
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`to make, keep, and preserve records with respect to each of its employees sufficient
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`to determine their wages, hours, and other conditions and practice of employment,
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`in violation of the FLSA, 29 U.S.C. § 201, et seq.
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`45. The foregoing conduct, as alleged, constitutes a willful violation of the
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 10 of 11
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`FLSA within the meaning of 29 U.S.C. § 255(a). Defendant knew or showed
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`reckless disregard for the fact that its compensation practices were in violation of
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`these laws.
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`PRAYER FOR RELIEF
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`WHEREFORE, Plaintiff, on behalf of herself and the putative FLSA
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`Collective, prays for judgment against Defendant as follows:
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`A. Designation of this action as a collective action on behalf of
`Plaintiff and those similarly situated, and prompt issuance of
`notice pursuant to 29 U.S.C. § 216(b) to all those similarly
`situated apprising them of the pendency of this action, and
`permitting them to assert timely FLSA claims in this action by
`filing individual consent forms;
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`B. A finding that Plaintiff and the putative FLSA Collective are non-
`exempt employees entitled to protection under the FLSA;
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`D.
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`C. A finding that Defendant violated the overtime provisions of the
`FLSA;
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`Judgment against Defendant in the amount of Plaintiff’s and the
`putative FLSA Collective’s unpaid back wages at the applicable
`overtime rates;
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`E. An award of all damages, liquidated damages, pre-judgment
`interest, and post-judgment interest;
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`F. An award of attorneys’ fees and costs incurred in prosecuting this
`action;
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`G. Leave to add additional plaintiffs and/or state law claims by
`motion, the filing of written consent forms, or any other method
`approved by the Court; and
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`Case 1:21-cv-04866-WMR Document 1 Filed 11/29/21 Page 11 of 11
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`H.
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`For such other and further relief, in the law or equity, as this Court
`may deem appropriate and just.
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`DATED: November 29, 2021
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`AUSTIN & SPARKS, P.C.
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`/s/ John T. Sparks, Sr.
`John T. Sparks, Sr.
`Georgia Bar No. 669575
`2974 Lookout Place, N.E., Suite 200
`Atlanta, Georgia 30305
`404-869-0100 / 404-869-0200 (fax)
`jsparks@austinsparks.com
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`NICHOLS KASTER, PLLP
`Rachhana T. Srey
`MN Bar No. 340133*
`Caroline E. Bressman
`MN Bar No. 0400013*
`4700 IDS Center
`80 South Eighth Street
`Minneapolis, MN 55402
`612-256-3200 / 612-338-4878
`srey@nka.com
`cbressman@nka.com
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`* Pro hac vice forthcoming
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`Attorneys for Plaintiff and the Putative
`FLSA Collective
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