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`IN THE UNITED STATES DISTRICT COURT FOR
`THE NORTHERN DISTRICT OF ILLINOIS
`EASTERN DIVISION
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`ANNA PINSONEAULT,
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`Plaintiff,
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`v.
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`) Case No. 1:21-cv-5839
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`) JURY TRIAL DEMANDED
`LUNDBECK PHARMACEUTICALS LLC,
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`Defendant.
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`COMPLAINT AT LAW
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`Plaintiff, Anna Pinsoneault (“Plaintiff” or “Ms. Pinsoneault”) by and through her attorney,
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`Timothy A. Scott of Fegan Scott LLC, and for her Complaint against Defendant Lundbeck
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`Pharmaceuticals LLC (“Defendant” or “Lundbeck”) (all allegations being made on information
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`provided to counsel by Plaintiff), states as follows:
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`I.
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`NATURE OF THE CASE
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`1.
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`Over the course of her employment with Lundbeck, Ms. Pinsoneault was repeatedly
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`subjected to a discriminatory and hostile work environment created by her manager, Crystal Fitch
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`(“Ms. Fitch”), and fostered by her employer, Defendant Lundbeck Pharmaceuticals LLC. Despite
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`multiple complaints to Lundbeck’s HR Department (“HR”) about Ms. Fitch’s behavior, Lundbeck
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`failed to alleviate the problem. As a result of Lundbeck’s inaction, a work environment was created
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`that was replete with hostility towards Ms. Pinsoneault and one that was inherently discriminatory
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`toward Ms. Pinsoneault based on her race and gender. Moreover, after Pinsoneault discussed her
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`issues with HR, Ms. Fitch engaged in retaliatory conduct against Pinsoneault and ultimately had
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`her terminated for failing to meet visit quotas during a pandemic. Ms. Fitch’s retaliatory conduct
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`also served to prohibit Ms. Pinsoneault from finding alternate work within the tight Chicago Life
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`Sciences community.
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`2.
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`Ms. Pinsoneault filed a charge with the Equal Employment Opportunity
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`Commission on February 5, 2021 (EEOC NO.: 440-2021-02270), raising claims of race
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`discrimination, fostering a hostile work environment, and retaliation. A copy of the charge letter
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`is attached as Exhibit A. The EEOC issued a Notice of Right to Sue letter dated Wednesday,
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`August 4, 2021. The right to sue was delivered by electronic mail to counsel for Plaintiff on
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`August 4, 2021. A copy of the notice letter is attached as Exhibit B.
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`3.
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`Ms. Pinsoneault timely brings this action against Defendant to recover for damages
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`that she suffered as a direct and proximate result of Defendant’s discriminatory and abusive
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`practices.
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`II.
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`JURISDICTION AND VENUE
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`4.
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`Jurisdiction for these causes of action is invoked by 28 U.S.C. §§1331 and 1343.
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`Plaintiff’s claims are authorized by Title VII of the Civil Rights Act of 1964, as amended, 42
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`U.S.C. § 2000e-(5) (“Title VII).
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`5.
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`This Court has supplemental jurisdiction over Plaintiff’s state law claims (Illinois
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`Intentional Infliction of Emotional Distress) pursuant to 28 U.S.C. § 1367.
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`6.
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`Venue in this district is proper under 28 U.S.C. §1391(a)(1), (2), and (3), and under
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`the civil rights statute set out above, including 42 U.S.C. §2000e-5(f).
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`III. THE PARTIES
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`7.
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`Plaintiff, Anna Pinsoneault, is a 51-year-old white female and a resident of
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`Chicago, Illinois.
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`8.
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`Ms. Pinsoneault was employed by Lundbeck from January 7, 2019, through August
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`27, 2020.
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`9.
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`Defendant, Lundbeck Pharmaceuticals LLC, is a worldwide pharmaceutical
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`company based out of Delaware, with its United States’ headquarters located at 6 Parkway North
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`in Deerfield, IL 60015. According to its website, Lundbeck has more than 900 employees.
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`IV.
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`BACKGROUND FACTS
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`10. Ms. Pinsoneault was hired by Lundbeck as a neuroscience account manager on
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`January 7, 2019.
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`11.
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`In this role, she served as the primary customer contact for medical professionals
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`engaged in the neurosciences.
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`12.
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`As part of a team, she was responsible for sales in Lundbeck’s Chicago market,
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`with a focus on Lundbeck’s North Shore clientele.
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`13.
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`Early in her tenure with Lundbeck, Ms. Pinsoneault received the highest marks a
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`field-based employee could get.
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`14.
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`15.
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`She never had any issues with management, co-workers, or any of her customers.
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`In March of 2019, Crystal Fitch became Ms. Pinsoneault’s area business manager.
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`16. Ms. Fitch is a black woman.
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`17.
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`Immediately upon her arrival, it became clear that Ms. Fitch had a tendency to treat
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`male and black female employees differently than and similarly situated, non-black women.
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`18. Ms. Fitch immediately took a hostile position against Ms. Pinsoneault and other
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`white female employees at Lundbeck.
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`19.
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`In 2019 a white female co-worker of Pinsoneault made a formal charge for race-
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`based discrimination, hostile work environment, and retaliation against Ms. Fitch.
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`20.
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` Shortly after her co-worker’s complaint, Ms. Pinsoneault was contacted by
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`Lundbeck’s Human Resources department regarding Ms. Fitch’s treatment of that employee.
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`21. Ms. Pinsoneault was hesitant to speak with Lundbeck’s Human Resources
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`department regarding the Complaint in fear of retaliation by Ms. Fitch.
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`22.
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`Indeed, Ms. Pinsoneault was in constant fear of retaliation from Ms. Fitch, and
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`Lundbeck due to the unabashed favoritism of other employees on the basis of race.
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`23. Ms. Pinsoneault voiced those fears and was assured that the meeting would be
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`confidential and that there would be no retaliation for her involvement.
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`24.
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`Taking stock in Lundbeck’s assurances, Ms. Pinsoneault spoke to HR and mirrored
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`her co-worker’s concerns.
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`25.
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`Lundbeck’s assurances of confidentiality were clearly overstated; however, shortly
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`after her interview with Human Resources, Ms. Fitch’s hostility toward her increased, and she
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`became the target of Fitch’s retaliatory conduct.
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`26. Ms. Pinsoneault complained of Ms. Fitch's hostility and retaliatory conduct to both
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`Human Resource and Ms. Fitch's supervisor, which resulted in a meeting with Ms. Pinsoneault,
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`Ms. Fitch, and Ms. Fitch’s supervisor at the end of 2019.
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`27.
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`From that point on, with the cloak of confidentiality no longer in place, Ms. Fitch’s
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`hostility toward Ms. Pinsoneault became even more intense.
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`28. Ms. Fitch constantly showed favoritism for male and black female employees,
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`which created a hostile work environment for similarly situated non-male and white female
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`employees.
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`29.
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`After Ms. Pinsoneault complained to HR, Fitch targeted her even more than before.
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`30. Ms. Fitch would consistently offer praise to others, for non-“best practices” actions,
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`but rebuked Ms. Pinsoneault in front of co-workers for asking whether particular actions
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`conformed with company policy. Fitch questioned Pinsoneault’s ability to work well with others.
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`31. When Ms. Pinsoneault voiced her concerns, Ms. Fitch would verbally attack with
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`phrases such as “that never happened,” “you always misinterpret things,” “your perception of what
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`occurs is way off, and you have a wacked sense of reality,” and “you make things up.”
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`32.
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`From 2019 through the date of her termination, Ms. Fitch spread false stories and
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`rumors about Ms. Pinsoneault to undermine her performance.
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`33.
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`For example, she claimed that her entire team went to her after an Arizona
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`conference to complain about Ms. Pinsoneault’s negativity.
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`34.
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`However, all of Pinsoneault’s team members denied that they went to Fitch to
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`complain about her.
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`35. When Ms. Pinsoneault asked Ms. Fitch about the allegations, Fitch replied that “she
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`never said that” and that Ms. Pinsoneault was “making things up.” Ms. Fitch could not provide a
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`single example of any complaint from any of Pinsoneault’s peers.
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`36. Ms. Fitch’s hostility and retaliatory conduct was also observed by Ms.
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`Pinsoneault’s customers. Who stated concerns about the situation with her manager and how Ms.
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`Fitch treated her differently than other non-white account managers during interactions.
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`37.
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`In May of 2020, Fitch began a meeting with Pinsoneault by telling her that “ she
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`had multiple concerns regarding [Pinsonault’s] willingness to collaborate and negativity”
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`regarding a joint call plan with a sister company but was unable to offer a single instance on
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`Pinsoneault’s part toward others.
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`38.
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`Between September of 2019 and August of 2020, Ms. Fitch constantly rebuked
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`Pinsoneault and questioned her ability to collaborate with others but provided no examples of her
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`inability to collaborate.
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`39.
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`One customer told Pinsoneault that he was concerned about the situation with her
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`manager because he noticed that multiple times, she did not listen to her and had concerns that she
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`only saw one way to do things, which was her way.
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`40.
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`Another provider noticed how Ms. Fitch treated Pinsoneault during client
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`interaction and compared theirs to a “master-servant” relationship.
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`41. Ms. Fitch was unapologetic of her treatment of Pinsoneault.
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`42.
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`Toward the end of Ms. Pinsoneault’s tenure with the Company, Ms. Fitch told her
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`that personal relationships were very important to her and that she only wanted to work with people
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`that she liked and that anything that came between that was not worth it for her to work with that
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`person, despite their qualifications and achievements.
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`43.
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`At that point, it became clear to Pinsoneault that Fitch was going to find a way to
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`get rid of her.
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`44. Ms. Fitch created pre-textual “personal improvement plans” against Ms.
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`Pinsoneault purportedly for her inability to collaborate with others and ultimately had her
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`terminated for failing to meet her physician visit quotas – during a pandemic.
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`45.
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`On August 27, 2020, Lundbeck terminated Ms. Pinsoneault purportedly for low
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`HCP activity, although prior to August 2020, she had consistently met or exceeded the district
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`average.
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`46.
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`Lundbeck (and Fitch) manipulated the numbers to provide a basis for Ms.
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`Pinsoneault’s termination.
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`47.
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`Lundbeck’s (and Fitch’s) manipulation of the numbers to provide a basis for
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`terminating her was a clear pretext for their true conduct.
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`48.
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`In reality, the numbers provided for Ms. Pinsoneault’s termination were skewed by
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`the fact that the covered time period included dates when she was on a pre-scheduled (and pre-
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`approved) vacation, and the period she was forced to remain in her home under the city of
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`Chicago’s mandated quarantine period for the COVID 19 virus.
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`49.
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`As a resident of the city of Chicago, Ms. Pinsoneault had no control over this. On
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`return from vacation in California, she was subject to the mandatory quarantine rules put in place
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`by the city and had to quarantine at home for fourteen days before she could return to work outside
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`of her home in any capacity.
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`50.
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`During the quarantine period, Ms. Fitch instructed Ms. Pinsoneault to pass along
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`her appointments to other sales representatives rather than allowing her the opportunity to switch
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`them to virtual appointments, which was common practice under the circumstances.
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`51.
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`Around the same time, another similarly situated male team member on vacation in
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`July 2020 was told by Ms. Fitch that HCP numbers would not include dates that that employee
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`was on vacation or under quarantine.
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`52.
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` Throughout the course of her employment, Ms. Pinsoneault was the victim of race
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`and gender discrimination based on the unabashed favoritism shown toward men and black women
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`by her area manager Crystal Fitch.
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`53.
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`This caused a hostile work environment for Ms. Pinsoneault (and other similarly
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`situated white women) and a constant source of stress – which has created undue stress on her and
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`caused her health problems.
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`7
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`54.
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`The conditions created by Ms. Fitch were known by and thus fostered by Lundbeck,
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`which did nothing to alleviate the problem and through Ms. Fitch’s intentional and outrageous
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`conduct toward her. Ms. Fitch’s behavior created a hostile work environment that was fostered by
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`Lundbeck.
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`55. Ms. Fitch’s vexatious and retaliatory conduct toward Pinsoneault prohibited her
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`ability to flourish within the Company and ultimately led to my termination from Lundbeck.
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`56.
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`On information and belief, no less than five white women have been forced to leave
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`Lundbeck under Ms. Fitch’s tenure as the area manager, and all were replaced by males or black
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`women.
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`57.
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`58.
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`Nor did Lundbeck’s malfeasance end with her termination.
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`Since August of 2020, Pinsoneault applied to and interviewed for many sales
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`positions in the pharmaceutical industry.
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`59. Ms. Pinsoneault recently learned that when one of the companies called Lundbeck
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`for confirmation of her employment dates, they were told only that she had been terminated from
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`her position.
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`60.
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`As the result of Lundbeck’s discriminatory and retaliatory conduct, Ms. Pinsoneault
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`suffered damages, including lost wages, lost benefits, emotional distress, and damage to her
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`reputation.
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`V.
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`CAUSES OF ACTION
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`COUNT I
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`Title VII– Hostile Work Environment
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`61.
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`Plaintiff restates and incorporates the above allegations as though fully stated
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`herein.
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`62. Ms. Pinsoneault is an individual protected under Title VII against an employer’s
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`fostering a hostile work environment.
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`63.
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`As described above, Ms. Fitch’s conduct towards Plaintiff was unwelcome and
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`occurred because of and based on Plaintiff’s race and gender.
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`64. Ms. Fitch’s conduct occurred over several months and constituted a continuing
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`course of discrimination and abuse towards Plaintiff.
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`65. Ms. Fitch committed an unlawful employment practice by treating Plaintiff
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`differently because of her race and gender, causing a change in the condition of her employment
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`and subjecting her to a hostile work environment.
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`66.
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`Plaintiff was subjected to a discriminatory environment that was both objectively
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`and subjectively offensive, one that a reasonable person would find hostile or abusive, and one
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`that Plaintiff did, in fact, perceive to be so.
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`67.
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`As Ms. Fitch was Plaintiff’s immediate supervisor, Lundbeck is vicariously liable
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`for her conduct.
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`68.
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`The conduct of Lundbeck had the purpose or effect of unreasonably interfering with
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`Plaintiff’s work performance.
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`69.
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`The conduct of Lundbeck further fostered and created an intimidating, hostile, and
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`offensive work environment.
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`70.
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`Despite being fully aware of Ms. Fitch’s discriminatory conduct, Lundbeck
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`continued to employ her as Plaintiff’s immediate supervisor.
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`71.
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`Through its actions, Lundbeck permeated a workplace filled with disparate
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`treatment that is severe and regular enough to alter the conditions of Plaintiff’s employment and
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`create an abusive working environment.
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`9
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`72.
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`Lundbeck has therefore denied Plaintiff her rights under Title VII of the Civil
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`Rights Act of 1964, and she has suffered damages as a direct result of the conduct.
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`WHEREFORE, Plaintiff respectfully requests that this Court grant the following relief:
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`A. Grant Plaintiff an award in excess of the jurisdictional minimums of this Court,
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`B. Grant the Plaintiff appropriate injunctive relief, lost wages, liquidated
`damages, front pay, compensatory damages, punitive damages, prejudgment
`interest, post-judgment interest, and costs, including reasonable attorneys’ fees
`and expert witness fees; and
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`C. Any other relief as the Court deems appropriate.
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`COUNT II
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`Title VII– Race Discrimination
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`73.
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`Plaintiff restates and incorporates the above allegations as though fully stated
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`herein.
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`74.
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`Plaintiff’s race was a motivating factor in Ms. Fitch’s decision to discipline Plaintiff
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`for the aforementioned alleged infractions.
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`75.
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`Circumstances exist to show an inference that Ms. Fitch had an inclination to
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`discriminate invidiously against white employees or evidence that there is something “fishy” about
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`the facts at hand.
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`76. Ms. Pinsoneault was meeting Lundbeck’s legitimate performance expectations.
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`77. Ms. Pinsoneault suffered an adverse employment action.
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`78. Ms. Pinsoneault was treated less favorably than other similarly situated non-white
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`employees.
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`79.
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`Plaintiff’s race was a motivating factor in Ms. Fitch’s decision to discriminate
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`against Plaintiff.
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`10
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`80. Ms. Fitch acted with the intent to discriminate against Plaintiff because of
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`Plaintiff’s race.
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`81. Ms. Fitch intended to deprive Plaintiff of rights that Ms. Fitch afforded non-white
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`employees.
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`82.
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`By Ms. Fitch’s actions, and Defendant’s condoning of these actions, Plaintiff’s
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`federal civil rights have been violated.
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`83.
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`As Ms. Fitch was Plaintiff’s immediate supervisor, Lundbeck is vicariously liable
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`for her discriminatory conduct.
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`84.
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`Similarly, situated non-white employees were not and have not been disciplined for
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`the types of infractions described above.
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`85.
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`At all relevant times, Plaintiff met Defendant’s performance expectations,
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`including earning the highest revenue and highest accolades a field employee could receive.
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`The discriminatory conduct was not welcomed by Plaintiff.
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`Plaintiff was harmed, to include loss of employment opportunities, humiliation, and
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`86.
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`87.
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`mental stress.
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`88.
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`The harassing and discriminatory conduct was the proximate cause and substantial
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`factor in causing Plaintiff’s harm.
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`WHEREFORE, Plaintiff respectfully requests that this Court grant the following relief:
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`A. Grant Plaintiff an award in excess of the jurisdictional minimums of this Court,
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`B. Grant the Plaintiff appropriate injunctive relief, lost wages, liquidated damages,
`front pay, compensatory damages, punitive damages, prejudgment interest,
`post-judgment interest, and costs, including reasonable attorneys’ fees and
`expert witness fees; and
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`C. Any other relief as the Court deems appropriate.
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`11
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`COUNT III
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`Title VII—Gender Discrimination
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`89.
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`Plaintiff restates and incorporates the above allegations as though fully stated
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`herein.
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`90.
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`Plaintiff’s gender was a motivating factor in Ms. Fitch’s decision to discipline
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`Plaintiff for the aforementioned alleged infractions.
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`91.
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`Circumstances exist to show an inference that Ms. Fitch had an inclination to
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`discriminate invidiously against white female employees or evidence that there is something
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`“fishy” about the facts at hand.
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`92. Ms. Pinsoneault was meeting Lundbeck’s legitimate performance expectations.
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`93. Ms. Pinsoneault suffered an adverse employment action.
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`94. Ms. Pinsoneault was treated less favorably than other similarly situated white non-
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`male employees.
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`95.
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`Plaintiff’s gender was a motivating factor in Ms. Fitch’s decision to discriminate
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`against Plaintiff.
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`96. Ms. Fitch acted with the intent to discriminate against Plaintiff because of
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`Plaintiff’s gender.
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`97. Ms. Fitch intended to deprive Plaintiff of rights that Ms. Fitch afforded non-white
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`female employees.
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`98.
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`By Ms. Fitch’s actions and Defendant’s condoning of these actions, Plaintiff’s
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`federal civil rights have been violated.
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`99.
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`As Ms. Fitch was Plaintiff’s immediate supervisor, Lundbeck is vicariously liable
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`for her discriminatory conduct.
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`12
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`100. Similarly, situated male employees were not and have not been disciplined for the
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`types of infractions described above.
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`101. At all relevant times, Plaintiff met Defendant’s performance expectations,
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`including earning the highest revenue and highest accolades a field employee could receive.
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`102. The discriminatory conduct was not welcomed by Plaintiff.
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`103. Plaintiff was harmed, to include loss of employment opportunities, humiliation, and
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`mental stress.
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`104. The harassing and discriminatory conduct was the proximate cause and substantial
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`factor in causing Plaintiff’s harm.
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`WHEREFORE, Plaintiff respectfully requests that this Court grant the following relief:
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`D. Grant Plaintiff an award in excess of the jurisdictional minimums of this Court,
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`E. Grant the Plaintiff appropriate injunctive relief, lost wages, liquidated damages,
`front pay, compensatory damages, punitive damages, prejudgment interest,
`post-judgment interest, and costs, including reasonable attorneys’ fees and
`expert witness fees; and
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`F. Any other relief as the Court deems appropriate.
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`Count IV
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`Title VII– Retaliation
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`105. Plaintiff restates and incorporates the above allegations as though fully stated
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`herein.
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`106. Following Plaintiff’s interview in connection to a former white female co-worker’s
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`formal charge for race-based discrimination, hostile work environment, and retaliation, Ms. Fitch
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`retaliated against Ms. Pinsoneault by, among other things, belittling her in front of co-workers and
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`spreading false rumors about Plaintiff’s ability to work well with others and created pre-textual
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`“personal improvement plans.”
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`13
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`107. Plaintiff made complaints to Defendant’s HR department against her area manager,
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`Crystal Fitch, for abusive behavior and disparate treatment.
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`108. Following Plaintiff’s complaints, Fitch retaliated against Ms. Pinsoneault by,
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`among other things, giving low-performance evaluations, engaged in increased scrutiny, and
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`manipulated Plaintiff’s HCP numbers.
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`109. Moreover, Defendant placed Ms. Pinsoneault on a pre-textual personal
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`improvement plan for Plaintiff’s inability to “collaborate” with others, although there were no
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`complaints about her negativity to collaborate with others- other than Crystal Fitch.
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`110. This effectively prohibited Ms. Pinsoneault from obtaining different positions
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`within the company and resulted in her termination.
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`111. Prior to Ms. Pinsoneault’s complaint about the disparate treatment, Plaintiff had
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`received nothing but positive reviews and was never subject to discipline.
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`112. During her employment at Lundbeck, Plaintiff was subjected to disparate treatment
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`and a hostile work environment at the hands of Defendant in retaliation for exercising her civil
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`rights by being witness to discriminatory actions and making her own personal complaints.
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`113. Lundbeck’s termination of Ms. Pinsoneault’s employment was clearly pre-textual
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`as it was, in no small part, based on numbers pulled during the period she was on a pre-approved,
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`scheduled vacation and during a governmentally mandated quarantine – which violates city, state,
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`and federal law, and constitutes unreasonable, vexatious and unconscionable conduct.
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`WHEREFORE, Plaintiff respectfully requests that this Court grant the following relief:
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`A. Grant Plaintiff an award in excess of the jurisdictional minimums of this
`Court,
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`B. Grant the Plaintiff appropriate injunctive relief, lost wages, liquidated
`damages, front pay, compensatory damages, punitive damages, prejudgment
`interest, post-judgment interest, and costs, including reasonable attorneys’
`fees and expert witness fees; and
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`Case: 1:21-cv-05839 Document #: 1 Filed: 11/01/21 Page 15 of 16 PageID #:15
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`C. Any other relief as the Court deems appropriate.
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`COUNT V
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`INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS
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`114. Plaintiff restates and incorporates the above allegations as though fully stated
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`herein.
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`115. As described above, Defendant’s conduct of race-based discrimination, hostile
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`work environment, and retaliation against Plaintiff was deliberate. Defendant deliberately and/or
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`recklessly inflicted emotional and psychological harm on Plaintiff.
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`116. Ms. Fitch’s conduct was so outrageous in character and so extreme in degree as to
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`go beyond all possible bounds of decency.
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`117. As a direct result of Defendant’s actions, Plaintiff suffered pain and suffering,
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`mental anguish, loss of the capacity for the enjoyment of life, and has incurred expenses for
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`medical treatment, loss of property, loss of earnings, and/or the loss of the ability to earn money.
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`These losses are either permanent or continuing, and Plaintiff will suffer the losses in the future.
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`118. Defendant’s acts were intentional, done with malice, and/or showed a deliberate,
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`willful, wanton, and reckless indifference to Plaintiff’s rights, for which she is entitled to an award
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`of punitive damages.
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`119. Defendant’s actions were intentional, willful, and in reckless disregard of Plaintiff’s
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`rights under Title VII.
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`120. Plaintiff has suffered damages as a result of Defendant’s unlawful actions.
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`WHEREFORE, Plaintiff respectfully requests that this Court grant the following relief:
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`A. Grant Plaintiff an award in excess of the jurisdictional minimums of this Court,
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`Case: 1:21-cv-05839 Document #: 1 Filed: 11/01/21 Page 16 of 16 PageID #:16
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`B. Grant the Plaintiff appropriate injunctive relief, lost wages, liquidated
`damages, front pay, compensatory damages, punitive damages, prejudgment
`interest, post-judgment interest, and costs, including reasonable attorneys’ fees
`and expert witness fees; and
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`C. Any other relief as the Court deems appropriate.
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`121. Plaintiff demands trial by jury on all issues so triable.
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`VI.
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`JURY DEMAND
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`Respectfully submitted,
`Anna Pinsoneault
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`By: /s/ Timothy A. Scott__
`One of her attorneys
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`Timothy A. Scott (ARDC No. 6243846)
`Fegan Scott LLC
`150 South Wacker Drive
`24th Floor
`Chicago, Illinois 60606
`(630) 273-2625
`tim@feganscott.com
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