throbber
Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 1 of 20
`
`
`
`UNITED STATES DISTRICT COURT
`DISTRICT OF MARYLAND
`
`
`
`
`
`Case No. ____________
`
`COMPLAINT FOR PERMANENT
`INJUNCTION, MONETARY
`RELIEF, AND OTHER RELIEF
`
`
`
`
`
`
`
`
`
`
`
`v.
`
`Plaintiff,
`
`
`FEDERAL TRADE COMMISSION,
`
`
`
`
`
`PASSPORT AUTOMOTIVE GROUP, INC., a
`corporation,
`
`PASSPORT MOTORCARS, INC., a corporation,
`also d/b/a as PASSPORT NISSAN OF MARLOW
`HEIGHTS, also d/b/a as PASSPORT NISSAN OF
`VIRGINIA, also d/b/a as PASSPORT INFINITI
`OF ALEXANDRIA,
`
`IMPORT MOTORCARS, INC., a corporation,
`also d/b/a PASSPORT MAZDA,
`
`AUTOS INTERNATIONAL, INC., a corporation,
`also d/b/a PASSPORT INFINITI OF SUITLAND,
`
`PASSPORT IMPORTS, INC., a corporation, also
`d/b/a PASSPORT TOYOTA,
`
`PASSPORT MOTORS HOLDING, INC., a
`corporation, also d/b/a PASSPORT MINI OF
`MONTGOMERY COUNTY,
`
`PASSPORT OF ALEXANDRIA, INC., a
`corporation, also d/b/a PASSPORT MINI OF
`ALEXANDRIA,
`
`INTERNATIONAL MOTOR CARS, INC., a
`corporation, also d/b/a PASSPORT BMW,
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 2 of 20
`
`
`EVERETT A. HELLMUTH, III, individually and
`as an owner of PASSPORT AUTOMOTIVE
`GROUP, INC., PASSPORT MOTORCARS,
`INC., IMPORT MOTORCARS, INC., AUTOS
`INTERNATIONAL, INC., PASSPORT
`IMPORTS, INC., PASSPORT MOTORS
`HOLDING, INC., PASSPORT OF
`ALEXANDRIA, INC., and INTERNATIONAL
`MOTOR CARS, INC., and
`
`JAY KLEIN, individually and as an officer of
`PASSPORT MOTORCARS, INC., IMPORT
`MOTORCARS, INC., AUTOS
`INTERNATIONAL, INC., PASSPORT
`IMPORTS, INC., PASSPORT MOTORS
`HOLDING, INC., PASSPORT OF
`ALEXANDRIA, INC., and INTERNATIONAL
`MOTOR CARS, INC.,
`
`
`
`Defendants.
`
`
`
`
`Plaintiff, the Federal Trade Commission (“FTC” or “Commission”), for its Complaint
`
`alleges:
`
`1.
`
`The FTC brings this action under Sections 5(a), 13(b), and 19 of the Federal
`
`Trade Commission Act (“FTC Act”), 15 U.S.C. §§ 45(a), 53(b), and 57b, and the Equal Credit
`
`Opportunity Act (“ECOA”), 15 U.S.C. §§ 1691-1691f , which authorize the FTC to seek, and the
`
`Court to order, preliminary and permanent injunctive relief, monetary relief, and other relief for
`
`Defendants’ acts or practices in violation of Section 5(a) of the FTC Act, 15 U.S.C. § 45(a), and
`
`in violation of the ECOA and its implementing Regulation B, 12 C.F.R. § 202 in connection with
`
`Defendants’ deceptive advertising and pricing practices, as well as discriminatory and unfair
`
`financing.
`
`
`
`Page 2 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 3 of 20
`
`JURISDICTION AND VENUE
`
`2.
`
`This Court has subject matter jurisdiction pursuant to 28 U.S.C. §§ 1331, 1337(a),
`
`and 1345.
`
`3.
`
`Venue is proper in this District under 28 U.S.C. § 1391(b)(2), (c)(1), (c)(2), and
`
`(d), and 15 U.S.C. § 53(b).
`
`PLAINTIFF
`
`4.
`
`The FTC is an independent agency of the United States Government created by
`
`the FTC Act, which authorizes the FTC to commence this district court civil action by its own
`
`attorneys. 15 U.S.C. §§ 41–58. The FTC enforces Section 5(a) of the FTC Act,
`
`15 U.S.C. § 45(a), which prohibits unfair or deceptive acts or practices in or affecting commerce.
`
`The FTC also enforces the ECOA, 15 U.S.C. §§ 1691-1691f, which, inter alia, prohibits
`
`discrimination on the basis of race, color, or national origin in credit transactions.
`
`DEFENDANTS
`
`5.
`
`Defendant Passport Automotive Group, Inc. (“Passport Auto Group”), is a
`
`Virginia corporation with its principal place of business at 5000 Auth Way, Marlow Heights,
`
`Maryland 20746. Passport Auto Group transacts or has transacted business in this District. At
`
`all times relevant to this Complaint, acting alone or in concert with others, Passport Auto Group
`
`has advertised, marketed, distributed, or offered vehicles to consumers for sale, and Passport
`
`Auto Group regularly arranged for the extension of credit.
`
`6.
`
`Defendant Passport Motorcars, Inc., also d/b/a Passport Nissan of Marlow
`
`Heights, also d/b/a Passport Nissan of Virginia, also d/b/a Passport Infiniti of Alexandria
`
`(“Passport Motorcars”), is a Virginia corporation with its principal place of business at 150 S.
`
`
`
`Page 3 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 4 of 20
`
`Pickett Street, Alexandria, Virginia 22304. Passport Motorcars transacts or has transacted
`
`business in this District. At all times relevant to this Complaint, acting alone or in concert with
`
`others, Passport Motorcars has advertised, marketed, distributed, or offered vehicles to
`
`consumers for sale, and Passport Motorcars regularly arranged for the extension of credit.
`
`7.
`
`Defendant Import Motorcars, Inc., also d/b/a Passport Mazda (“Import
`
`Motorcars”), is a Virginia corporation with its principal place of business at 5000 Auth Way,
`
`Suitland, Maryland 20746. Import Motorcars transacts or has transacted business in this
`
`District. At all times relevant to this Complaint, acting alone or in concert with others, Import
`
`Motorcars has advertised, marketed, distributed, or offered vehicles to consumers for sale, and
`
`Import Motorcars regularly arranged for the extension of credit.
`
`8.
`
`Defendant Autos International, Inc., also d/b/a Passport Infiniti of Suitland
`
`(“Autos International”), is a Virginia corporation with its principal place of business at 5000
`
`Auth Way, Suitland, Maryland 20746. Autos International transacts or has transacted business
`
`in this District. At all times relevant to this Complaint, acting alone or in concert with others,
`
`Autos International has advertised, marketed, distributed, or offered vehicles to consumers for
`
`sale, and Autos International regularly arranged for the extension of credit.
`
`9.
`
`Defendant Passport Imports, Inc., also d/b/a Passport Toyota (“Passport
`
`Imports”), is a Virginia corporation with its principal place of business at 5000 Auth Way,
`
`Suitland, Maryland 20746. Passport Imports transacts or has transacted business in this District.
`
`At all times relevant to this Complaint, acting alone or in concert with others, Passport Imports
`
`has advertised, marketed, distributed, or offered vehicles to consumers for sale, and Passport
`
`Imports regularly arranged for the extension of credit.
`
`
`
`Page 4 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 5 of 20
`
`10.
`
`Defendant International Motor Cars, Inc., also d/b/a Passport BMW
`
`(“International Motor Cars”), is a Maryland corporation with its principal place of business at
`
`4730 Auth Place, Marlow Heights, Maryland 20746. International Motor Cars transacts or has
`
`transacted business in this District. At all times relevant to this Complaint, acting alone or in
`
`concert with others, International Motor Cars has advertised, marketed, distributed, or offered
`
`vehicles to consumers for sale, and International Motor Cars regularly arranged for the extension
`
`of credit.
`
`11.
`
`Defendant Passport Motors Holding, Inc., also d/b/a Passport MINI of
`
`Montgomery County (“Passport Motors Holding”), is a Virginia corporation with its principal
`
`place of business 150 S. Pickett Street, Alexandria, Virginia 22304. Passport Motors Holding
`
`transacts or has transacted business in this District. At all times relevant to this Complaint,
`
`acting alone or in concert with others, Passport Motors Holding has advertised, marketed,
`
`distributed, or offered vehicles to consumers for sale, and Passport Motors Holding regularly
`
`arranged for the extension of credit.
`
`12.
`
`Defendant Passport of Alexandria, Inc., also d/b/a Passport MINI of Alexandria
`
`(“Passport of Alexandria”), is a Virginia corporation with its principal place of business at 5590
`
`Duke Street, Alexandria, Virginia 22304. Passport of Alexandria transacts or has transacted
`
`business in this District. At all times relevant to this Complaint, acting alone or in concert with
`
`others, Passport of Alexandria has advertised, marketed, distributed, or offered vehicles to
`
`consumers for sale, and Passport of Alexandria regularly arranged for the extension of credit.
`
`13.
`
`Defendant Everett A. Hellmuth, III (“Hellmuth”) is owner and President of
`
`Passport Auto Group, Passport Motorcars, Import Motorcars, Autos International, Passport
`
`
`
`Page 5 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 6 of 20
`
`Imports, International Motor Cars, Passport Motors Holding, and Passport of Alexandria. At all
`
`times relevant to this Complaint, acting alone or in concert with others, he has formulated,
`
`directed, controlled, had the authority to control, or participated in the acts and practices of
`
`Passport, including the acts and practices set forth in this Complaint. Defendant Hellmuth, in
`
`connection with the matters alleged herein, transacts or has transacted business in this District.
`
`14.
`
`Defendant Jay Klein (“Klein”) is the Vice President of Passport Motorcars,
`
`Import Motorcars, Autos International, Passport Imports, International Motor Cars, Passport
`
`Motors Holding, and Passport of Alexandria. At all times relevant to this Complaint, acting
`
`alone or in concert with others, he has formulated, directed, controlled, had the authority to
`
`control, or participated in the acts and practices of Passport, including the acts and practices set
`
`forth in this Complaint. Defendant Klein, in connection with the matters alleged herein,
`
`transacts or has transacted business in this District.
`
`COMMON ENTERPRISE
`
`15.
`
`Defendants Passport Auto Group, Passport Motorcars, Import Motorcars, Autos
`
`International, Passport Imports, International Motor Cars, Passport Motors Holding, and Passport
`
`of Alexandria (collectively, “Corporate Defendants”) operate as a common enterprise while
`
`engaging in the deceptive and unfair acts and practices and other violations of law alleged below.
`
`Corporate Defendants conduct the business practices described below through an interrelated
`
`network of companies that have common ownership, officers, managers, business functions,
`
`employees, and office locations. Because these Corporate Defendants operate as a common
`
`enterprise, each of them is liable for the acts and practices alleged below.
`
`
`
`Page 6 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 7 of 20
`
`COMMERCE
`
`16.
`
`At all times relevant to this Complaint, Defendants have maintained a substantial
`
`course of trade in or affecting commerce, as “commerce” is defined in Section 4 of the FTC Act,
`
`15 U.S.C. § 44.
`
`DEFENDANTS’ BUSINESS ACTIVITIES
`
`17.
`
`Defendants are the owners and operators of nine automobile dealerships located
`
`in the greater Washington, DC metropolitan region and collectively doing business as the
`
`Passport Auto Group (hereinafter, “Passport”). Passport represents in advertisements that
`
`consumers can purchase particular inspected, reconditioned, or certified vehicles at specific
`
`prices. However, in many instances, when consumers attempt to purchase these vehicles for the
`
`advertised prices, Passport charges them extra hundreds to thousands of dollars in fees, such as
`
`for inspection, reconditioning, preparation, and certification. Passport represents that consumers
`
`are required to pay these redundant fees to purchase the vehicles. But, in fact, Passport already
`
`includes the costs of inspection, reconditioning, preparation, and certification in its advertised
`
`prices. Thus, Passport is double charging consumers for inspecting, reconditioning, preparing,
`
`and certifying used vehicles. Passport has charged millions of dollars in such fees.
`
`18.
`
`Passport also unlawfully discriminates on the basis of race, color, and national
`
`origin by imposing higher costs on Black and Latino consumers on average than non-Latino
`
`White consumers.
`
`Passport’s Deceptive Price and Fee Claims
`
`19.
`
`Through their own websites, print, direct mail, email, and third-party auto
`
`classified websites, Passport advertises for sale particular inspected, reconditioned, or certified
`
`
`
`Page 7 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 8 of 20
`
`vehicles at specific prices. Passport’s vehicle advertisements typically indicate, among other
`
`things, the make and model of the vehicle, the vehicle identification number (“VIN”), and the
`
`sales price of the vehicle. For example, in the advertisement below, Passport represents that
`
`consumers can purchase a 2019 Nissan Maxima 3.5 SL with a “Nissan Certified 7 Year 100,000
`
`Mile Warranty” for $23,700.
`
`
`
`20.
`
`In numerous instances, however, when consumers attempt to purchase particular
`
`inspected, reconditioned, or certified vehicles for the prices advertised, Passport charges them
`
`additional hundreds to thousands of dollars in fees, resulting in consumers paying more than the
`
`advertised prices to purchase the vehicles or negating any later discounts they negotiate.
`
`21.
`
`In numerous instances, Passport represents that these extra reconditioning,
`
`inspection, preparation, and certification fees are required, even though Passport’s advertised
`
`prices are for vehicles that have already been reconditioned, inspected, and certified.
`
`
`
`Page 8 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 9 of 20
`
`Additionally, with respect to certified vehicles, manufacturers require dealerships to inspect and
`
`recondition those vehicles to the manufacturer’s specifications and pay a certification fee to the
`
`manufacturer before advertising them as certified. Many manufacturer policies specifically
`
`prohibit Passport from separately charging for the cost of certification or including the
`
`certification cost in price negotiation.
`
`22.
`
`For example, Passport Nissan of Marlow Heights advertised a Certified Pre-
`
`Owned 2018 Nissan Rogue for $24,050. However, it subsequently charged the buyer $2,390 in
`
`fees, purportedly required for reconditioning and certification. As a result, the buyer ended up
`
`paying at least $2,390 more than the advertised price to purchase the vehicle. In another
`
`instance, Passport Mazda advertised a Certified Pre-Owned 2016 CX-5 for $19,900, but then
`
`charged the buyer a $695 fee, purportedly required for certification. As in the previous
`
`example, the addition of this fee resulted in the buyer paying more than the price advertised.
`
`Passport’s Discriminatory Credit Practices
`
`23.
`
`Passport unlawfully discriminates on the basis of race, color, and national origin
`
`by imposing higher borrowing costs on Black and Latino consumers than non-Latino White
`
`consumers.
`
`24.
`
`Passport arranges financing for consumers to purchase motor vehicles through
`
`third-party financing entities. Passport obtains and completes consumer applications for credit,
`
`obtains consumer credit reports, and verifies income to make an initial determination whether a
`
`financing applicant will meet financing entities’ underwriting guidelines. Passport then submits
`
`applications to one or more financing entities on behalf of consumers.
`
`
`
`Page 9 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 10 of 20
`
`25.
`
`Each financing entity provides Passport with a specific “buy rate,” a risk-based
`
`finance charge that reflects the interest rate at which the entity will finance a retail installment
`
`contract from the dealer. In some circumstances, depending on its policies, the financing entity
`
`also permits Passport to add a finance charge to the buy rate called a “markup.” Unlike the buy
`
`rate, the markup is not based on the underwriting risk or credit characteristics of the applicant.
`
`Passport communicates to the consumer only the final total contract rate, which equals the buy
`
`rate plus the markup. The financing entity compensates Passport from the increased interest
`
`revenue derived from the markup. Passport, in turn, compensates its employees based in part on
`
`revenue derived from the markup.
`
`Passport’s Discriminatory Interest-Rate Markup Practice
`
`26.
`
`Passport has a policy, approved by Hellmuth, of charging consumers a standard
`
`markup of 200 basis percentage points or 2%, but giving employees discretion to reduce or
`
`eliminate the markup for certain reasons, such as if the consumer states they have a competing
`
`credit offer or a monthly payment constraint. If one of these reasons applies, employees may,
`
`but are not required to, reduce or eliminate the standard markup.
`
`27.
`
`Under the policy, any deviations from the standard markup must be recorded on a
`
`certification form. Each form must be signed by the employee who arranged the credit
`
`transaction, and a program coordinator or another employee who did not participate in the credit
`
`transaction must review the form and sign it as well. The policy also requires random
`
`monitoring of dealership credit offers and periodic audits of credit sales to ensure the policy is
`
`being effectively implemented.
`
`
`
`Page 10 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 11 of 20
`
`28.
`
`In practice, however, Passport failed to follow several of the policy’s
`
`requirements. For example, in many instances, Passport did not fill out the required certification
`
`form or report a specific reason for deviating from the standard markup. In many other
`
`instances, the form included no reviewer certification or was reviewed by the same individual
`
`who arranged the credit transaction. And Passport did not adequately monitor its credit offers or
`
`conduct periodic audits of credit sales to ensure the policy was being effectively implemented.
`
`29.
`
`Passport’s discretionary markup rate practice has resulted in Passport charging, on
`
`average, Black and Latino consumers higher markups than non-Latino White consumers. These
`
`disparities are statistically significant. Among thousands of consumers who received motor
`
`vehicle financing through Passport between August 2017 and August 2020, Passport charged
`
`Black consumers, on average, approximately 28 basis points (approximately $291) and Latino
`
`consumers, on average, approximately 26 basis points (approximately $235) more in interest
`
`than non-Latino White consumers. Black consumers received the maximum Passport-allowed
`
`markup approximately 47% more often and Latino consumers approximately 38% more often
`
`than non-Latino White consumers did.
`
`30.
`
`Passport received letters from a finance company – one in June 2019 and another
`
`in June 2020 – notifying it of statistically significant differences in the markup rates charged to
`
`Black borrowers at two separate Passport dealerships. Passport took no action to address the
`
`markups rate disparities raised in these letters.
`
`31.
`
`Passport’s discretionary markup practice is not justified by a business necessity
`
`that could not be met by a less discriminatory alternative. Passport could randomly monitor its
`
`credit offers and conduct periodic audits to ensure the policy is being effectively implemented, as
`
`
`
`Page 11 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 12 of 20
`
`its own written policy requires and as industry guidance advises, especially in light of third-party
`
`letters notifying it of disparities. Passport could further limit employee discretion to charge rate
`
`markups by, among other things, not charging markups, charging all consumers the same markup
`
`or reducing its standard markup. Passport could also require employees to disclose to all
`
`consumers that its markup is an additional charge added to finance companies’ “buy rate” that
`
`can be reduced or eliminated under certain conditions.
`
`32.
`
`Black and Latino consumers cannot reasonably avoid Passport charging them
`
`higher vehicle financing costs based on their race, color, or national origin, because they do not
`
`know that Passport charges other consumers a lower rate. Nor are there any countervailing
`
`benefits to charging certain consumers higher markup rates based on their race, color, or national
`
`origin.
`
`Passport’s Discriminatory Fee Practices
`
`33.
`
`In addition to charging minority consumers higher interest rate markups, Passport
`
`charges Black and Latino consumers extra inspection, reconditioning, vehicle preparation, and
`
`certification fees more frequently and in higher amounts than similarly situated non-Latino
`
`White consumers.
`
`34.
`
`Among thousands of consumers who received motor vehicle financing through
`
`Passport between August 2017 and August 2020, Black consumers were charged at least one
`
`such extra fee approximately 24% more often and Latino consumers approximately 42% more
`
`often than non-Latino White consumers. In addition, Black consumers paid, on average,
`
`approximately $82 and Latino consumers paid, on average, approximately $81 more in such
`
`extra fees than non-Latino White consumers.
`
`
`
`Page 12 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 13 of 20
`
`35. Moreover, Passport’s fees exhibit statistically significant disparities based on
`
`race, color, or national origin that cannot be explained by non-discriminatory reasons.
`
`36.
`
`Black and Latino consumers cannot reasonably avoid Passport charging them
`
`higher fees, because they do not know that they are being charged such fees when others are not.
`
`Nor are there countervailing benefits to charging Black and Latino consumers more in fees than
`
`similarly-situated non-Latino White consumers.
`
`Hellmuth and Klein’s Knowledge of the Misconduct
`
`37.
`
`Hellmuth and Klein are aware of Passport’s unlawful practices and, as owners and
`
`officers, have the authority to stop them. Nevertheless, the issues have persisted.
`
`38.
`
`Over the past several years, Hellmuth and Klein have received numerous emails
`
`and text messages from Passport employees notifying them about the bogus fees and have
`
`specifically discussed the problematic issue.
`
`39.
`
`For example, in January 2018, Passport’s then E-Commerce Director sent Klein
`
`an email with the subject, “Used Car Recondition Fees.” The email states:
`
`Everett [Hellmuth] just sent out an email talking about advertising separate recon
`fees and asking us to get a list of competitors together so we can report them. I
`just wanted to make sure you know that we are doing this in at least 3 stores that
`I’m aware of. I have seen it advertised and on worksheets in 3 stores. The stores I
`know are actively doing bumping for recon fees are Nissan MD, Nissan VA, and
`Mazda. I responded to Everett and informed him of the same thing.
`
`40.
`
`The next day, the General Manager of Passport Nissan of Alexandria emailed his
`
`sales managers, copying Hellmuth, with an example of a used car sale where the dealership
`
`included a bogus inspection fee. The text of the message states, “We do not need to charge
`
`extra fees, we already offer [sic] quality and fair prices.” Below this text is an image of a deal
`
`worksheet for a used 2011 Toyota Camry. The worksheet shows that the “Adjusted Price” of
`
`
`
`Page 13 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 14 of 20
`
`the vehicle, after a discount, was $9,699.00. However, it also shows that there was a “PDI VA
`
`Inspection” fee of $1,095.00 that negated much of the discount. Hellmuth forwarded the email
`
`to Klein noting, “If we stop today, we need to TRAIN all our staff to Tell all customers Who are
`
`shopping and don’t buy from us, what other dealers are doing around us.” Passport did not stop
`
`charging the bogus fees.
`
`41. More than a year later, in April 2019, a Passport employee sent a picture to Klein
`
`via text message of a Passport Nissan deal worksheet that included a $1,589 “RECON” fee.
`
`The message states: “RECON!? I just emailed you.” Klein responded, “What recon? What the
`
`heck are we doing?” The employee replied, “We are stealing from people and beating our chest
`
`saying how good we are.”
`
`42.
`
`In June 2019, Hellmuth sent the same Passport employee a text message asking,
`
`“Which stores sell cars over the advertised price?” The employee responded: “In the last 5
`
`months I had found it at Nissan md, Mazda, Toyota. I know it has been done at Nissan Virginia
`
`as well….I also found it at infiniti VA 2 weeks ago.”
`
`43.
`
`In December 2019, a third-party online reputation management service
`
`intercepted a negative review about Passport Mazda and emailed it to Klein and other Passport
`
`employees. The review reads:
`
`I feel like I paid too much for the car. The advertised price was a little high to
`begin with and then we find out there is $900. additional “restocking fee”.
`apparently I had to pay for repairs done to the car. When the car’s book value is
`determined it is determined based on the condition of the car. This is why people
`prefer to buy from a dealer rather than a private party. you can usually feel safe to
`assume that maintenance will have been done prior to the car going on the lot. To
`have to pay an additional fee for needed maintenance makes no sense to me. I feel
`this is a dishonest ploy and false advertising.
`
`
`
`Page 14 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 15 of 20
`
`Passport’s Integrated Marketing Manager replied: “Is this a reconditioning fee? If so,
`
`shouldn’t this be built into the cost of the car beforehand? We don’t disclose this type of
`
`thing in any advertising either so we need to be mindful of that. It could be seen as bait
`
`and switch.”
`
`44.
`
`Despite these multiple emails and text messages informing them of
`
`Passport’s practice of charging consumers bogus fees, Hellmuth and Klein have allowed
`
`the practice to continue.
`
`45.
`
`As noted above, Passport also has received finance company letters notifying it of
`
`statistically significant differences in the markup rates charged to Black borrowers at two
`
`separate Passport dealerships. Passport’s Compliance Manager testified that it was her practice
`
`to send any letters from finance companies regarding markup rate disparities to Klein and discuss
`
`them with him.
`
`46.
`
`Additionally, in 2021, a financing company that financed Passport deals
`
`notified Hellmuth about markup disparities.
`
`47.
`
`In September 2020, Hellmuth and Klein received alerts about the FTC’s
`
`consent order against a New York dealer that similarly was charging consumers bogus
`
`reconditioning, dealer preparation, and certification fees and charging higher interest rate
`
`markups and fees to minority borrowers. The order requires disclosure if charging
`
`different markups to different borrowers and provides that notwithstanding a fair lending
`
`policy, the company cannot discriminate against credit applicants on the basis of race,
`
`color, or national origin.
`
`
`
`Page 15 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 16 of 20
`
`48.
`
`Despite these notifications, Passport took no steps to modify its
`
`discretionary markup policy or practice.
`
`49.
`
`Based on the facts and violations of law alleged in this Complaint, the FTC has
`
`reason to believe that Passport is violating or is about to violate laws enforced by the FTC.
`
`VIOLATIONS OF THE FTC ACT
`
`50.
`
`Section 5(a) of the FTC Act, 15 U.S.C. § 45(a), prohibits “unfair or deceptive acts
`
`or practices in or affecting commerce.”
`
`51. Misrepresentations or deceptive omissions of material fact constitute deceptive
`
`acts or practices prohibited by Section 5(a) of the FTC Act.
`
`52.
`
`Acts or practices are unfair under Section 5 of the FTC Act if they cause or are
`
`likely to cause substantial injury to consumers that consumers cannot reasonably avoid
`
`themselves and that is not outweighed by countervailing benefits to consumers or competition.
`
`15 U.S.C. § 45(n).
`
`Count I
`
`Misrepresentations Regarding Advertised Prices
`
`53.
`
`In numerous instances in connection with the advertising, marketing, promotion,
`
`offering for sale, or sale or financing of motor vehicles, including through the means described in
`
`Paragraphs 17 through 22, Defendants represent, directly or indirectly, expressly or by
`
`implication, that Defendants will sell particular used vehicles at specific prices.
`
`54.
`
`In truth and in fact, in numerous instances in which Defendants make the
`
`representations set forth in Paragraphs 17 through 22, Defendants do not sell those vehicles at
`
`those prices.
`
`
`
`Page 16 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 17 of 20
`
`55.
`
`Therefore, Defendants’ representations as set forth in Paragraphs 17 through 22
`
`are false or misleading and constitute deceptive acts or practices in violation of Section 5(a) of
`
`the FTC Act, 15 U.S.C. § 45(a).
`
`Count II
`
`Misrepresentations Regarding Charges
`
`56.
`
`In numerous instances, in connection with the advertising, marketing, promotion,
`
`offering for sale or financing, or sale and financing of vehicles, including through the means
`
`described in Paragraphs 17 through 22, Defendants represent, directly or indirectly, expressly or
`
`by implication, that consumers are required to pay certain fees, such as for inspecting,
`
`reconditioning, preparing, or certifying vehicles.
`
`57.
`
`In truth and in fact, in numerous instances in which Defendants make the
`
`representations set forth in Paragraphs 17 through 22, consumers are not required to pay fees for
`
`inspecting, reconditioning, preparing, or certifying vehicles.
`
`58.
`
` Therefore, Defendants’ representations as set forth in Paragraphs 17 through 22
`
`are false or misleading and constitute deceptive acts or practices in violation of Section 5(a) of
`
`the FTC Act, 15 U.S.C. § 45(a).
`
`
`
`Page 17 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 18 of 20
`
`Count III
`
`Unfair Discrimination
`
`59.
`
`In numerous instances, as described in Paragraphs 23 through 36, Defendants
`
`impose higher costs on Black and Latino consumers than on similarly situated non-Latino White
`
`consumers.
`
`60.
`
`Defendants’ actions cause or are likely to cause substantial injury to consumers
`
`that consumers cannot reasonably avoid themselves and that is not outweighed by countervailing
`
`benefits to consumers or competition.
`
`61.
`
`Therefore, Defendants’ acts or practices as set forth in Paragraphs 23 through 36
`
`constitute unfair acts or practices in violation of Section 5 of the FTC Act, 15 U.S.C. § 45(a), (n).
`
`VIOLATIONS OF THE EQUAL CREDIT OPPORTUNITY ACT AND REGULATION B
`
`62.
`
`Section 701(a)(1) of the ECOA, 15 U.S.C. § 1691(a)(1), and Section 202.4(a) of
`
`Regulation B, 12 C.F.R. § 202.4(a), prohibit a creditor from discriminating against an applicant
`
`with respect to any aspect of a credit transaction on the basis of race, color, religion, national
`
`origin, sex, marital status, or age (provided the applicant has the capacity to contract); because all
`
`or part of the applicant’s income derives from any public assistance program; or because the
`
`applicant has in good faith exercised any right under the Consumer Credit Protection Act, 15
`
`U.S.C. Ch. 41.
`
`63.
`
`Defendants are creditors as defined in Section 702(e) of the ECOA, 15 U.S.C. §
`
`1691a(e), and Section 202.2(l) of Regulation B, 12 C.F.R. § 202.2(l).
`
`64.
`
`Section 704(c) of the ECOA, 15 U.S.C. § 1691c(c), specifically empowers the
`
`Commission to enforce the ECOA. Defendants’ violations of the ECOA are deemed to be
`
`
`
`Page 18 of 20
`
`

`

`Case 8:22-cv-02670-TDC Document 1 Filed 10/18/22 Page 19 of 20
`
`violations of the FTC Act and are enforceable as such by the Commission under that Act.
`
`Further, the Commission is authorized to use all of its functions and powers under the FTC Act
`
`to enforce compliance with the ECOA by any person, irrespective of whether that person is
`
`engaged in commerce or meets any other jurisdictional tests set by the FTC Act. This includes
`
`the power to enforce a Consumer Financial Protection Bureau regulation promulgated under the
`
`ECOA, such as Regulation B, in the same manner as if a violation of that regulation had been a
`
`violation of an FTC trade regulation rule.
`
`Count IV
`
`Discriminatory Financing Practices
`
`65.
`
`In connection with motor vehicle credit transactions, on the basis of race, color, or
`
`national origin, Defendants impose higher costs on Black and Latino applicants on average than
`
`similarly situated non-Latino White applicants.
`
`66.
`
`Defendants’ acts, policies, and practices as set forth in Paragraphs 23 through 36
`
`constitute discrimination against applicants with respect to any aspect of a credit transaction on
`
`the basis of race, color, or national origin in violation of Section 701(a)(1) of the ECOA, 15
`
`U.S.C. § 1691(a)(1), and

This document is available on Docket Alarm but you must sign up to view it.


Or .

Accessing this document will incur an additional charge of $.

After purchase, you can access this document again without charge.

Accept $ Charge
throbber

Still Working On It

This document is taking longer than usual to download. This can happen if we need to contact the court directly to obtain the document and their servers are running slowly.

Give it another minute or two to complete, and then try the refresh button.

throbber

A few More Minutes ... Still Working

It can take up to 5 minutes for us to download a document if the court servers are running slowly.

Thank you for your continued patience.

This document could not be displayed.

We could not find this document within its docket. Please go back to the docket page and check the link. If that does not work, go back to the docket and refresh it to pull the newest information.

Your account does not support viewing this document.

You need a Paid Account to view this document. Click here to change your account type.

Your account does not support viewing this document.

Set your membership status to view this document.

With a Docket Alarm membership, you'll get a whole lot more, including:

  • Up-to-date information for this case.
  • Email alerts whenever there is an update.
  • Full text search for other cases.
  • Get email alerts whenever a new case matches your search.

Become a Member

One Moment Please

The filing “” is large (MB) and is being downloaded.

Please refresh this page in a few minutes to see if the filing has been downloaded. The filing will also be emailed to you when the download completes.

Your document is on its way!

If you do not receive the document in five minutes, contact support at support@docketalarm.com.

Sealed Document

We are unable to display this document, it may be under a court ordered seal.

If you have proper credentials to access the file, you may proceed directly to the court's system using your government issued username and password.


Access Government Site

We are redirecting you
to a mobile optimized page.





Document Unreadable or Corrupt

Refresh this Document
Go to the Docket

We are unable to display this document.

Refresh this Document
Go to the Docket