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`IN THE COMMON PLEAS
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`T OF CUYAHOGA COUNTY OHIO
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`Plaintiffs
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`Myron Grace
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`202^1 JUN 13 P 3= 5b ■
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`County Common Pleas Court
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`of Cuyahoga County Ohio
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`1200 Ontario Street, Cleveland Ohio 44113
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`Plaintiffs Brief In Opposition to Defendant
`Verizon Wireless’s Motion to Compel
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`Arbitration Due to Defendant’s Indigent State
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`' CV24995657
`182790573
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`182790573
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`)
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`)
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`)
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`) )
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`)
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`Rakhshanda Talib
`4
`3495 E. 98th Street, #301
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`Cleveland, Ohio 44104
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`+1(440)444-4413
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`E: Tvpilots@yahoo.com
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`Defendants
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`Verizon Wireless Headquarters )
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`Legal Department
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`1095 Avenue of the Americas
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`New York, NY 10036 USA
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`1-212-395-1000
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`Attorneys Verizon Wireless
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`Christine M Haaker (0063225)
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`)
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`)
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`10050 Innovation Drive, Suite 400 )
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`Miamisburg, Ohio 45342
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`)
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`Christine.Haaker@ThompsonHine.com
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`Brianna D. Vollman (0101144)
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`312 Walnut Street, Suite 2000
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`Cincinnati, Ohio 45202
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`)
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`)
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`)
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`Brianna. V ollman@ThompsonHine. com
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`
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`Plaintiff's Brief In Opposition to Defendant Verizon Wireless's Motion to Compel Arbitration Indigency 2
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`Plaintiffs Brief In Opposition to Defendant Verizon Wireless’s Motion to Compel
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`Arbitration Due to Defendant’s Indigent State
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`Arguments In Opposition
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`1) Plaintiff Myron Grace is Indigent, and therefore any fees to Compel Arbitration is unfair
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`to him.
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`2) Plaintiff Myron Grace has no financial means to pay the costs of Arbitration.
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`3) Plaintiff Myron Grace should not be denied his right to due process, and the trial court
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`should set a trial date to hear the case.
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`4) The Plaintiff Myron Grace has filed his Indigency form and attached it to this document
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`in response.
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`5) Judge Shannon M Gallagher should vacate her ruling on 05/30/24 allowing Arbitration to
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`Verizon Wireless, and set a trial date.
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`Issues
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`1) Now comes Myron Grace and Rakhshanda Talib on behalf of themselves residing at
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`3495 E. 98th street, 301, Cleveland Ohio 44104 being known as the plaintiffs. Here comes
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`also the defendants Verizon Wireless Corporate Headquarters, 95 Avenue of the
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`Americas, New York, NY 10036, USA and Basking Ridge Operational Headquarters,
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`One Verizon Way, Basking Ridge, New Jersey 07920, USA. Myron Grace Verizon
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`Numbers l-(440)444-4413 and l-(440)902-1668. Rakhshanda Talib Verizon
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`Numbers 1-(440)465-8945.
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`2) That Myron Grace is a disabled U.S. Navy Veteran, and that Verizon Wireless did
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`violate The American Disabilities Act. That on 02-06-24 Myron Grace did call Verizon
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`Wireless and request a plan for 55 and older that was advertised on Google Search
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`Plaintiff's Brief In Opposition to Defendant Verizon Wireless's Motion to Compel Arbitration Indigency 3
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`Engine by Verizon. That the Verizon Wireless representative stated the advertisement
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`was for Florida only, but she would make an exception for Myron Grace and apply
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`the 55 and older plan to his phone bills in February and March 2024. That Myron
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`Grace did rely on the statement by the Verizon Wireless representative on 02-06-24. That
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`on February 6,2024 Myron Grace did call back Verizon Wireless and was told he would
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`be given a discount for the 55 and older plan for sure, and that it would take a few weeks
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`to kick in, and that Myron Grace did rely on the statement by the Verizon Wireless
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`representative on 02-06-24. That on March 1,2024 Myron Grace did call back Verizon
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`Wireless and a Verizon Wireless Supervisor did tell him he was eligible for the 55 and
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`older did, as long as he switched from the military discount. Myron Grace did rely on the
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`statement by the Verizon Wireless representative on 03-01-24. That on March 5,2024
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`Myron Grace did call back Verizon Wireless. That on 03-05-24 Myron Grace was told by
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`a Verizon Wireless representative and supervisor that he was not eligible for the 55 and
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`older discount, despite what Myron Grace was promised on several other phone calls.
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`Myron Grace did rely on the statement by the Verizon Wireless representative on 03-05-
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`24. Verizon Wireless did make several promises to give Myron Grace the 55 and older
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`discount, but did not keep the promise made to him.
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`Other Issues
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`3) My name is Rakhshanda Talib and I am speaking about the issue that I have with Verizon
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`Wireless. The issue is that Verizon is trying to make me pay for a stolen phone, an
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`iPhonel3. Back in November 2022, my son who was 18 years old at the time, stole the
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`phone. Upon asking the police if I can retrieve the phone since it was my property, the
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`police advised me that if I went and retrieved the phone I would be charged with assault.
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`Plaintiff's Brief In Opposition to Defendant Verizon Wireless's Motion to Compel Arbitration Indigency 4
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`I had no choice but to contact Verizon and Verizon told me that they could not do
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`anything about the phone without a police report. I should not have had to have a police
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`report to report my own property stolen. Even with this non-viable option, I tried to work
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`with this with Verizon. Verizon told me that I could pay $25/month for the Iphone until it
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`was paid off, along with paying my own bill. I thought again that this was unfair because
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`as a consumer I should not have to pay for a stolen device. Afterwards, my bill became
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`very confusing from Verizon, and I was constantly being billed out in total for the iPhone
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`along with my own phone line. I had to call Verizon Wireless at least 2-3 times a month
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`for at least 4 months to try and get my bill straight. As a consumer, I should be able to
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`know what my bill will be each month, there should not be any surprises. Afterwards,
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`Verizon began to add extra items onto my bill that I did not ask for. Rakhshanda Talib
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`would like the phone debt removed from her credit report.
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`Signatures
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`Now comes Myron Grace and Rakhshanda Talib in The Cuyahoga County Court of Common
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`Pleas in Cleveland, Ohio. Myron Grace and Rakhshanda Talib on Behalf of himself residing at
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`3495 E. 98th street, 301, Cleveland Ohio 44104 being known as the plaintiff(s). Plaintiffs
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`making claim against the defendant Verizon Wireless Headquarters Legal Department, 1095
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`Avenue of the Americas, New York, NY 10036 USA 1-212-395-1000 and Verizon Wireless
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`Basking Ridge Operational Headquarters One Verizon Way, Basking Ridge, New Jersey 07920,
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`USA, 1- 908-559-2001. A copy of this document will be delivered by U.S. Mail to the Attorneys
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`for Verizon Wireless being Christine M Haaker (0063225), 10050 Innovation Drive, Suite 400,
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`Miamisburg, Ohio 45342, (937) 443-6822 and Brianna D. Vollman, 312 Walnut Street, Suite
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`2000, Cincinnati, Ohio 45202, (513) 352-6751.
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`
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`Plaintiff's Brief In Opposition to Defendant Verizon Wireless's Motion to Compel Arbitration Indigency 5
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`________ ~~
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`Myron Grace, Pro Se
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`3495 E. 98th Street, 301
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`Cleveland, Ohio 44104
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`T:(440)902-1668
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`E: Tvpilots@yahoo.com
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`Rakhshanda Talib, Pro Se, 3495 E. 98th Street, 301, Cleveland, Ohio 44104
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`T: (440) 465-8945, E: rockiethunder@hotmail.com
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`Proof of Mailing
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`The plaintiffs do herby state a copy of the complaint will be delivered to all defendants on
`. At the
`6 the / day of
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`following addresses. Now comes Myron Grace on Behalf of himself residing at 3495 E. 98th
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`street, 301, Cleveland Ohio 44104 being known as the plaintiff(s). Plaintiffs making claim
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`against the defendant Verizon Wireless Headquarters Legal Department, 1095 Avenue of the
`
`Americas, New York, NY 10036 USA 1-212-395-1000 and Verizon Wireless Basking Ridge
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`Operational Headquarters One Verizon Way, Basking Ridge, New Jersey 07920, USA, 1- 908-
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`559-2001. A copy of this document will be delivered by U.S. Mail to the Attorneys for Verizon
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`Wireless being Christine M Haaker (0063225), 10050 Innovation Drive, Suite 400, Miamisburg,
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`Ohio 45342, (937) 443-6822 and Brianna D. Vollman, 312 Walnut Street, Suite 2000,
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`Cincinnati, Ohio 45202, (513) 352-6751.
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`
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`Plaintiff's Brief In Opposition to Defendant Verizon Wireless's Motion to Compel Arbitration Indigency 6
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`*
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`Myron Grace, Pro Se
`
`3495 E. 98th Street, 301
`
`Cleveland, Ohio 44104
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`T:(440)902-1668
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`E: Tvpilots@yahoo.com
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`Rakhshanda Talib, Pro Se, 3495 E. 98th Street, 301, Cleveland, Ohio 44104
`
`T: (440) 465-8945, E: rockiethunder@hotmail.com
`
`
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`53944009
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`case: CV-24-995657
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`MYRON GRACE
`VS.
`VERIZON WIRELESS
`
`2499847
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`JUDGE: SHANNON M GALLAGHER
`ROOM: 22D JUSTICE CENTER
`DOCKET DATE: 05/30/2024
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`MOTION OF DEFENDANT VERIZON WIRELESS TO
`COMPEL ARBITRATION OR TO DISMISS, FILED 05/07/2024,
`IS GRANTED. THIS MATTER IS STAYED PENDING
`COMPLETION OF ARBITRATION PROCEEDINGS AS
`REQUIRED BY THE VERIZON WIRELESS CUSTOMER
`AGREEMENT THAT PLAINTIFF CONSENTED TO. THIS
`MATTER WILL REMAIN STAYED UNTIL THE COMPLETION
`OF ARBITRATION PROCEEDINGS AND WILL ONLY BE
`REINSTATED UPON MOTION. COURT COST ASSESSED TO
`THE PLAINTIFF(S). NOTICE ISSUED
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`I First-Class Mail
`I U. S. Postage Paid
`I Cleveland, OH
`I Permit No. 1962
`i_____________________
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`! FROM:
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`I CUYAHOGA COUNTY - COURT OF COMMON PLEAS
`I NAILAHK. BYRD-CLERK OF COURTS
`I JUSTICE CENTER - COURT TOWER
`I 1200 ONTARIO ST
`I CLEVELAND, OH44II3
`I___________________________________________________ I
`
`TO:
`RAKHSHANDA TALIB
`3495 E. 98TH STREET, #301
`CLEVELAND, OH 44104
`
`'feFPi 4.4.10^
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`