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`CSC ServiceWorks - Ex. 1902
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`CSC ServiceWorks - Ex. 1002
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`Page 810 of 1551
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`Page 811 of 1551
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`Page 812 of 1551
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`CSC ServiceWorks - Ex. 1002
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`Page 823 of 1551
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`CSC ServiceWorks - Ex. 1002
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`Page 824 of 1551
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`arasnacayaaresnearer:
`
`A
`
`Avinannenieuneshunenninenmsnnentannny tmenenneeenn aaawen 5
`
`1554
`
`4562
`
`ARNEeeDement
`
`qedinphenginenoesecersearenebenacéeceniiesoeecpese OD
`-
`
`
`
`Sample1550
`
`time
`
`
`
`Sample15790
`
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`Determine the predefined signal sequence to emulate the preséi- sequenceof {
`payment acceptance signals from the coin receiving switsh
`r77804
`pee ab AR OUR CREE, SSO,
`ZECOOR OUTRUN: MOOR SRRcemene aman paneer
`nenner cane “Rabie,
`Shawn
`aliens
`Nepony
`-amenee) eens sons
`|
`Determining the predefined signal sequence incides at east one of:
`l
`i
`Identifying a count of pulses inthe preseni sequence of payment
`|
`acceptance signais;
`
`[ | |
`
`Identifying amplitude of puises\irNhe present sequence of
`payment acceptance signais:
`identifying shape of pulses in the present sequence of payment
`acceptance signals; and
`
`|
`
`identifying an interval betweerrpulses
`
`Receive a reqhest via’the short-range communication capability from a
`respective mabile device fo perform an operation of the offline-payment
`cperated machine
`
`Validate the request
`
`4608
`
`4510
`
`long-range communication capability
`
`Validation of the request indicates that the respective mobile device is bef1612
`authorized to initiate payment for the operation by a remote server via the}
`
`Fidure IGA
`
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`

`to receiving a preset numberof coins
`
`signal sequence that would be issued by the coin receiving switchin response
`
`lovior to sending the operation information and-afier causing the affline-payment!
`i operated machine to perform the operation by suing the predefined signal isis
`i sequenceto the control unit, obtaining a notification frorvthe offline-payment
`|
`1 operated machine indicating initiation of the operation of the offline-payment
`{
`operated machine and the préset number of coins
`
`|
`
`'
`
`In response to receiving/heviatification:
`Generate the operation information based at least in part on ihe
`i notification; and
`Store the-generated operation information in the memory
`j
`
`{j
`
`i Send operation information corresponding to the operation to the respective L620
`mobile device via the short-range cornmunication capability
`
`i
`i
`enee ae
`
`Figure 298
`
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`

`Validate the request
`
`Validation of the request indicates that the respective moblledevice is
`authorized to initiate payment for the operation by a remote server via the
`long-range communication capability
`
`|
`
`tne_eoin receiving switch
`
`In accord
`operation by issuing a predefinecsignal sequence to the contro! unit, where
`the predefined signal sequence.emiulates a preset number of coins received by
`
`Figure 30
`
`CSC ServiceWorks - Ex. 1002
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`

`

`
`opsgeeswannamomesmanfoe
`.were
`
`
`
`OS{So1Aepuo
`
`BUHMIIAKS}OGFo
`
`O05I-..,
`
`ecennaeceooLe
`
`
`SaTNIeE3}OFT,
`OG]eorsap0,LeaunBl4
`
`
`OSI
`
`ES]CCeeOeerspe
`
`
`
`secantiedineemmsemnummnunnenenied
`
`MnEEOURSPABF
`
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`
`
`
`
`
`
`
`

`

`r
`
`
`
`
`
`
`Machine-specific
`catd 3206
`
`a
`
`Machine-specific
`card 3204
`
`__Machine-specific
`ecard 3202
`
`Ficwirea 32
`
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`In response to receiving the information about the first seLof remotely-
`confiqured options, display, in an application executing orNhemabile device,
`user interface objects that allow for selection of reapective options in the first
`set of remotely-configured aptians
`
`3306
`
`
`
`
`
`
`
`
`Detect a selection of a first user interface object that corresponds to afirst #308
`option in the first set of remotely-cenfigured options
`
`
`
`
`
`
`
`
`After detecting the selection af the fitshuser interface object, receive, from the 3210
`server, information that includes an authorization grantforthe first option at
`
`the unattended machine, wherein ihe information inciudes specifications
`regarding electric pulses/i1o be provided to the unattended machine by the
`
`pulse-praviding device in accordance with thefirst option
`
`
`
`
`In accordance with a determination that a trigger condition has been satisfied, #3342
`send theinicrmation that includes the authorization grant and the
`
`specifications to the pulse-providing device
`
`
`
`
`
`
`After sending the authorization grant and the pulse information to the pulse-
`--3314
`
`
`providing device, receive an indication, from the pulse-providing module, that
`
`
`the electric pulses were provided to the unattended machine according to the
`specifications
`
`
`Figure 33
`
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`[omen|CHationofdecument,with indication, where‘sppronriade,ofthe relevantpassages RelevanttaslainNe.
`
`6, DOCUMENTS CONSIDERED 7 BE RELEYSNF
`
`us 2015/170131 Al
`(PATEL PARESH K [US]}
`18 June 2015 (2615-06-18}
`paragraphs [@085],
`[61253
`[8292]
`fezes},
`[6221],
`{8217},
`[oz2t],
`[0226],
`278A, 288
`Hee
`
`(@129],
`feais)
`fO227]; figures
`
`(ZABALA JOSE RAFAEL
`US 2015/235202 Al
`[US]} 26 August 2015 (2015-08-20)
`abstract
`figures 13,15
`paragraphs [a9],
`[e082],
`fo161),
`
`fO6TMs
`{G102)
`afte Bee
`
`78 Ratentlaan 2 wfen
`
`[ee7 1].
`
`US 8 G90 899 BE (BAYIS SAUL 2 [US])
`3 December 2013 (2013-7203)
`abstract; figura 2 were
`
`Further dooumenia areted A heé aantinuation af Bax ©.
`
`See patent familyannex.
`
`* Special bategeriog of eited dcoumenta :
`"A" doqument defining the general atate of the art which ia net conpide’sd
`tebe of partiouiar nelevance
`“EY serie: appioation or natent huipublished on or after the intemationat
`filing dete
`LY doooment whish may Beene doubts on pretty elajnia) orwhich is
`vited to estshiish the publication rate of another elistion or bar
`spenial reason (as opeoitied)
`"O” doquiment retering to an ore! disefoeurs, saa, axhibition or ainar
`means
`"P? decumentpublished ptior io the intamational fling date buf jeter thar
`the sricrity date claimed
`Date of the actual completion of the intermetional search
`
`“TY lates. document pubtishai wiser ihe intumationslfing date er pdority
`ibe prinaipis or thenry unduriying the
`vention
`date and notin aantictwith the opplsticn gut died io undevaland
`7s" dooumvett of partiqninn rakicunes; ab glalmed inversion sancel be
`rowel GY SAARBe seNtideriel te inveive aninventive
`the doculvent is taken alode
`
`nye doouitant of nariouier relevance; theclaimed invention cannot pe
`conaidsred bt inveles af inventive shop adietha document ia
`Soirkieed wilh ane ac more otis sued: dogumint, sack sumbination
`béing obvious to a pereat abidled #4 the act
`“2" decument meniber of the came oatent family
`Date of mailing of the inte national gaerch report
`
`5 April 2017
`Name and mailing addrass ofthe ISAS
`Eurogean Patent Offioa, PB. 68
`
`NL - 8286 MV Fiji
`Pa brint a F
`Tawa edd
`Tol 497-70) 340-2040,
`
`12/04/2877
`Authorized officer
`
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`(72)
`
`Srglish
`
`7M, ZW), Burasien (AM, AZ, BY, KG, KZ, BE,
`TZ, UG,
`(26) Pubiication Laaguage:
`%
`:
`if
`TS, TM), Buropean (41, AR, BE, BG, CH, C¥, C2, FFB,
`DS, EE, BS, Fl, F2, GB. GR\HR. HU, B18, 07. LT.LE,
`30) Priority Distu:
`!
`a
`16 Taby 2015 (16.07.2015)
`hO2D159558ST
`LY, MC, MENMTANB, NO)PL, PT, RO, RS, SE, SI, SK,
`8M, TR}. OARE UBD BL CRACG, CE CM, GA, GN, GO,
`(1) Appiteant: TOUREGO GLOBALPTE. LED. (SGAG)
`GW, KM, ML, SYRNNE, SESETO.
`i4f Cecil Street, 408-07 ‘Tung Ann Associaton Building,
`Singapore 069541 {SG}.
`Beclarations wader Rule Al?
`Inventor: TAN, Tie Wee; cro 14, Rabinson Road, aie.
`—-
`as te €ppdicuns's watlilemiin wo apply for and be granted a
`OLA, Par Fast Minauce Building, Singapore 048545 (80).
`pretens Miele J, 2 74H}
`(4) Agent: VYUSARN ATSDREY, 24 Baffles Place, #27-04,
`na Fase applinant’s eniitlemeat to claim the pricrity afthe
`eariichanpiicnton (Rule 4.17483)
`Clifford Centre, Singapore (48621 (B69).
`(Gi) Designuted States (untess otherwise tndteased, flr every\of iwedtoyshin (Rude 4.1 7fiet}
`
`tind ofaadicnal prometion avedade) AG, ACAL, AM,
`.
`Ao, AT, AU, AZ, BA, BB, BG, BH. BN, BR, BW, BY, Published:
`BE CA, CH
`-
`C2. DEDE, DM, —~ieirfusernationel search report (Art 2
`
`sO, DZ, Bo, E
`FL OB, GY), 36, GHYGM, GT,
`°
`
`ill
`iEi
`
`o207e1036AT flaw udth thea eammsrtar cassie ter
`
`
`(a) Tle: SYSTEM ARMETHPOW PACTPPATING RERPUBHDS
`
`
`
`FRG. 1
`
`
`systemoon:prveg a mobile device haying
`EST} Abstrach A. vysiem and method dor tkoinating 4 refaed te 4 userix disclosed. Tie
`
`
`
`the mabpse Rlentifier
`means to oommmniosts with a centyal processor
`for the peseratiog of a wfissd acco
`
`
`
`1 upon reocipt ofa retuad quality -
`associated with the
`usar a computer device operable to access the uaique identifier for veriis
`ing Uassection associated with the user, the computer devies
`durller operaite ta send baloter
`relating to the teuand
`gualityving
`
`
`
`
`
`
`wees bed aeeanuce tha toteesas ths sented ere Rith ae a Bed bs noneoe tae
`wausaction ad geueraie a refund request upoo suceeseAnl verkfoelion: and the cemtrad processor
`operable to be i Sata oomvtunics-
`
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`10
`
`45
`
`20
`
`25
`
`The following discussion of the background te the invention i< \ntended to
`facilitate an understanding of the present
`inventior\oniytt
`\shouid be
`aporeciated that the discussion is net an acknowladgemenht or adraission that
`any of the material referred fo was published, knowfyan part aNhe common
`general knowledge of the persor skilled in the-art ih any jurisdiction as at the
`priority date of the invention.
`
`in fine with tax principie while at the same lime attracting icurists, jurisdictions
`that levy a Value-Added Tax (WAT) or Gonds-and Services Tax (GST) or
`similar would allow individuais sich as tourists to claim a tax refund on the
`goods purchased within a cotntry. This Aax refund would be administered
`upon the departure of the tourists from the country; provided certain criteria
`are met such as the godds/are junopened, unused and exported out of the
`country.
`
`The Revenue/Custors alithorities of the country can administer tourist refund
`scheme(s) althaugt Mtis increasingly pooular for commercial contractors to be
`appointed to administer on their behalf. These commercial contractors
`typically work in cooperation with the Revenue/Customs authorities to ensure
`that the appropriate amount of tax refunds is paid out to the tourist(s}. A
`service or commission fee will be charged which would fonn the bufk of the
`
`reveriue model for the commercial contractor,
`
`Two methods of administration of tourist refund schemes are currently being
`operated in the world. One is based on the authentication of paper forms and
`mandatory checks including physical checks at the point of departure by
`4
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`exhaustive examples of the criteria that the tourist must fulfill
`eligible for the GST tax refund include:
`
`40
`
`IM Grder to be
`
`i. the tourist is not a Singaporecitizen or parmanent residenf of Singapore:
`
`ii, ihe tourist had not spent more than 368-daysNr\ Singapore in the past
`twenty-four (24) months before the date df/purchase’
`
`15
`
`iii, the tourist has not been employed in Singapore Af any time in the past six
`(6) months before the date of purchase:
`
`eG
`
`25
`
`lv. the tourist is sixteen (16) years olor above af the time of purchase: and
`
`is not a grew meniber of any aircraft or international cruise
`v. the tourist
`departing Singapore.
`
`When paying forthe purchases, the tourist would typically utilize a credit/debit
`card.
`infefmation such as the sixteen-digit primary account number (PAN)
`related the.credit/debit card may be used as an identifier or token for tagging
`the purchases\entitied for refund, The participating retailer (merchant) may
`also issue a paper eTRS Ticket to the tourist. The eTRS Ticket can also be
`uséd as a token instead of the credit/debit card.
`
`With this token, the tourist can apply for a GST refund at the aTRS self-help
`Kiesk before checking In at an airport or other immigration departure points
`such as, but not limited to, an airport or a cruise centre. If approved, the eTRS
`sel-help kiosk would generate a Notlfication Slip indicating “Approved”.
`Depending on the mode of refund selected by the tourist, the tourist can
`
`2
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`40
`
`15
`
`20
`
`25
`
`30
`
`these could become bottlenecks in processing the departing tourists as the
`customs counter is iimited by manpower while the self-help kiosks may be
`overwhelmed by the number of tourists applying for refunds Deparing
`tourists typically have to arrive at the immigration depariur@\poinis datlier to
`iccate these static self-help kiosks in anticipatian of @\ queue,
`
`in order to qualify for the GST fefund in Sitgapdre, the tourist must
`Further,
`meetcertain criteria. These criteria include spending at least $$100 (including
`GST) that can be accumulated in up fo three (3) same-day invoices or
`receipts from retailers bearing the Same GST registration number. Also, the
`tourist has to depart with thegéods wa_the alrport or cruise centre within a
`predetermined period, such_astwol2} months from the date of purchase. The
`tourist must also depart with/tne)govds within tweive (12) hours afier obtaining
`approval of the GST\ refund the tourist
`is departing on an international
`cruise {exeliding cruises-to-nowhere,
`round-trip cruise and regional ferry)
`from thaxcruise terminal, he must declare that he is exiting Singapore and will
`not retum via the same voyage on the same ship, using his cruise itinerary as
`documentary proof of departure, and commit that he will not be returning to
`Singapore within forty-eight (48) hours. Further additionaé criteria may be
`imposed on student pass holders.
`
`The authorities typically require that the purchases are verified against the
`inveices or receipts, and the goods are unused, unopened and exported cut
`of the country and this is done at a countereither before check in (for goods
`that are to be checked in) or after inmigration, to ensure that the goods are
`exported. However, the authorities at times de a targeted check instead.
`3
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`10
`
`19
`
`20
`
`25
`
`alarm notifications, internet connectivity etc.
`
`The present invention seeks to provide a systom and (fethGdVthat alleviates
`the above-mentioned drawbacks or meet the above needs ai east in.gart.
`
`SUMMARY OF THE INVENTION
`
`Throughout the document, unless the context reqlifes othersise, the word
`“comprise” or variations sucty\as “comprises* or “comprising”, will be
`understood to imply ihe inclusicsvefa stated integer or group of integers but
`nai the exclusion of any atherinteger or group ofintegers.
`requires
`Furthermore,
`throughout/the\
`spécification, unless
`the contexi
`otherwise, the word (inciude” of variations such as “includes” or “including”,
`will be understood\io impiy-the inclusion of a stated integer or group of
`integers Dut not the exclusion of any other integer or group of integers.
`The present invention seeks to meet the needs of a tax refund system that
`does not
`relhyCor( seithelp Kicsks, and enables users such as tourists to
`access their tax refunds efficiently and accuratefy. The invention proposes a
`sysiem and method of administration by way of an applicaticn software
`installable on mobila devices to verify user identity, facilitate a completeiy
`paperless tourist tax refund experience, and enable more types of transaction
`data to be captured for a more complete risk-based selection,
`
`30
`
`A technical problem the invention seeks to solve relates to the bottlenecks
`faced by customs at peak hour. Another technical problem is associated with
`
`4
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`19
`
`46
`
`20
`
`25
`
`ao
`
`system in accordance with this invention is that the tourist is able@ register in
`their own time and convenience on their mobile devices and@after iogging into
`the system, ihe tourist is able to view a consolidated jitef alMhe refund
`claims they have made via the system, the additiohal spending required in
`onder to fulfil the minimum spending requirement, ws\well AS the amount of
`intermediate value accumulated and uséd, Such Intermediate value may be
`translated into a form of ‘rewards points’ or the ike. An associated third
`advantage of the system in accordance with thisdrivéntion is that by having an
`intermediate value system (ip the form of rewards point or the like) that is
`culrency agnostic, ihere is n@ néed te convert currencies. This mitigates any
`fluctuations in the exchange rates, Such an arrangement provides more
`cerainty to the tourist in tens ofthe amount of tax refund obtainable, which
`can be spent_even before \the-refund was actually approved. In accordance
`will an aspect ofthe invention there comprises a system for facilitating refund
`to a user tomprising: @ mobila device having means to communicate with 4
`central prosessar/far the generation of a refund account and a unicue
`identtier, the unique identifier associated with the user a computer device
`operable to access the unique identifier for verification upon receiot of a
`refund qualifying transaction associated with the user, the compuier device
`further operable to receive and send information relating to the refund
`qualliying transaction and generate a refund request upon successful
`verification; and the central processor operable to be in data cormmunication
`with the computer device to receive or send information relating to verification
`of the unique identification and the refund qualifying transaction and process
`
`5
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`

`in some embodiments, the cormputer device may be @ point-of-sale device,
`such fhat
`the point-of-sale device may be configured to diréetly send
`information relating fo the refund qualifying transaction tectRe\ central
`processor.
`
`In some embodiments, the generated unique identifienmay be ancoded as a
`quick response (QR) code and the computer device accesses the unique
`identifier by scanning the QR cade dispiayed.on the’ mabile device.
`
`In some embodiments, the ‘certralrocessor may be cperable to send the
`elactronic Hicket to a third_party\Servelfor further verification of the refund
`
`qualifying transaction and/confirmation of the refund.
`
`In some embodimentsthe central processor stores the information relating to
`the reftind quaiifying\iransaction in a database before the electronic ticket is
`
`generated\and seni/te the third party server.
`
`the mobile device may be operable to send an
`In some embodiments,
`electronic notification related to a requirement being met. The requirement
`may be a confirmation of departure, or a Declaration of Eligibility.
`
`the mobile device may be operable to receive a
`in some embodiments,
`notification of refund issued by a third party server once the electronic ticketis
`processed successfiilly.
`
`20
`
`25
`
`30
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`In some embodiments, the unique identifier is generated after a ragisiration
`process,
`
`10
`
`in some embodiments, the unique idenitifier is furth@F\assoviated \With an
`image capture of the passport.
`
`in some embodiments, the mobile device is integrated with the computing
`device.
`
`In some embodiments, the ceritfal processor is operable to send a notification
`to the mobile cevice indicating te success or failure of the refund request.
`
`In some embodimerity, theré corfiprises another unique identifier associated
`with a retaillerusing thecomputer device.
`
`15
`
`20
`
`the another unique identifier is generated after a
`in some embodiments,
`registration process by the retailer.
`
`25
`
`In some embodiments, the ancther unique identifier is further associated with
`an image capture of one or more account information associated with the
`retailer.
`
`30
`
`if the unique identifier is not accessible by the
`In some embodiments,
`computer device, the computer device is operable to obtain an alternative
`identifier for verification and send the alternative identifier to the central
`7
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`10
`
`the sentral procassor comprises or,is in data
`In some embodiments,
`communication with a database for storing at least one retaifer iist.of goods
`and services eligible for tax refund.
`
`In some embodiments, the central processor is operable tovéceive a Wish-list
`of goods and services from the mobile dévice @and\upon receipt of the wish-
`list, Compare the wish-list with the at ligast one felailer [ist of goods and
`services,
`
`20
`
`25
`
`30
`
`In some embodiments, whenNheté is a match between the wish-list and the at
`leasi one retaiter list, the central\procegsor is operable to provide a matched
`list to the mobile device.
`
`in some embodiments) where the electronic ticket is a provisional alectronic
`ticket,
`thé provisional electronic ticket comprises a plurality of electronic
`receipts.
`
`In some embodiments, the provisional electronic ticket is converted to a final
`
`electronic ticket at an approved departure point.
`
`in some embodiments, the central processor arranged in data communication
`with at least one third party serverto retrieve information related to the identity
`af ihe user, and sendsthe information related to the ide