Supplemental Guide
`BL2J 19A285 AA
`Supplemental Guide
` |
` January 2010
`www.SyncMyRide.com
`Ford Ex. 1062 Page 1
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`What you need to get started
`To use SYNC®’s many features, you must have the following:
`• Cellular phone with Bluetooth wireless technology (with the phone’ s user guide).
`• Compatible digital media player with USB cable.
` No
`te: SYNC® is capable of hosting nearly any digital media player including:
`iPod®, Zune™, “Plays from device” players, and most USB drives. Supported audio
`formats include MP3, WMA, WAV and AAC.
`For more information on all SYNC® features and compatible devices, check out
`ww
`w.SyncMyRide.com.
`Pairing your phone for the first time
`WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
`Ford strongly recommends that drivers use extreme caution when using any device that may
`take their focus off the road. The driver’s primary responsibility is the safe operation of their
`vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
`to do so.
`The first thing you must do to use the phone features of SYNC® is to ‘pair’ your Bluetooth
`enabled cellular phone with SYNC®. This allows your phone to communicate with the
`hands-free system. To pair your phone for the first time:
`1.
` En
`sure that the vehicle ignition and radio are on and that your vehicle is in Park (P).
`2. Pr
`ess or PHONE to enter the PHONE MENU. SYNC® will attempt to connect and
`the radio display will indicate that no phone is paired.
`3. Pr
`ess OK. ADD DEVICES will appear in the radio display.
` No
`te: Press / repeatedly if ADD DEVICES does not first appear in the
`radio display.
`4. Pr
`ess OK to confirm your selection and enter the ADD DEVICES MENU.
`5. Wh
`en FIND SYNC appears in the radio display, press OK. Follow the instructions in
`yo
`ur cellular phone’ s user guide to put your phone into Bluetooth discovery mode.
`A six digit PIN will appear in the radio display.
`6. Wh
`en prompted on your phone’ s display, enter the six digit PIN provided by SYNC®.
`7. The radio display will read CONNECTED when the pairing process
`is
` successful.
`Congratulations! Y our phone is now successfully paired to SYNC®. Depending
`on your phone’ s capability, you may be prompted on your phone’ s display or radio
`display with additional options. For further information, refer to your phone’ s user
`guide and visit www.SyncMyRide.com.
`Note: Y ou can, at any time, press and hold
` or PHONE to exit phone mode and listen
`to other audio sources. Y ou can also press VOICE or and say “Help” for more options.
` Stay connected
`The voice -activated, hands-free calling system means you can focus on driving without
`putting everything else on hold. The system supports you with:
`• Voice activated, hands-free calling: To initiate a call, press or VOICE, then say
`“Phone.” When prompted, say “Call” <phone book name> or say “Dial” and, when
`prompted, the desired number. When SYNC® confirms the number, say “Dial”
`again. SYNC® will automatically connect with the names in your mobile phone’ s
`contact list. To answer incoming calls, simply press or PHONE. To end a call,
`press and hold or PHONE.
`• Uninterrupted connections while entering your vehicle: In the middle of a
`phone call while entering your car? No need to hang up. If your phone has been
`previously paired, SYNC® will instantly connect to your Bluetooth phone and
`automatically transfer the call to a hands-free environment. (The system can also
`transfer the call back to your phone as you exit your vehicle.)
`• Audible text messages: If your connected cell phone supports text messaging
`downloads via Bluetooth wireless technology, you can use SYNC®’ s text
`messaging feature. If you receive a text message while driving, press OK and
`SYNC® will read it to you out loud. The system is smart enough to translate
`commonly used text messaging expressions such as “LOL” and “ :) ” . Y ou can even
`reply with a list of predefined responses.
`USB Voice Commands
`USB Voice Commands: You can use the following commands whenever a device is connected via
`the USB port. Just push the VOICE or button and SYNC® will prompt you for a command:
`Basic Commands
`• Play all
`• Play genre <name>
`• Play album <name>
`• Play artist <name>
`• Play track <name>
`• Play playlist <name>
`• Similar music
`• What’s playing
`Additional Commands
`• Autoplay ON
`• Autoplay OFF
`• Connections
`• Pause
`• Play previous track
`• Repeat ON
`• Repeat OFF
`• Shuffle ON
`• Shuffle OFF
`• Search artist <name>
`• Search track <name>
`• Refine album <name>
`• Refine track <name>
`• Play
`• Play next track
`• Play next folder
`• Play previous folder
`• Search genre <name>
`• Search album <name>
`• Refine artist <name>
` Traffic, Directions and Information
`(U.S. only, if equipped)
`Traffic, Directions and Information Services is a feature which uses advanced GPS technology
`to pin-point your location and provide voice-access to relevant traffic reports, turn by turn
`directions and nearby business searches as well as information such as sports scores. For a
`complete list of services and vehicle availability, please visit www.SyncMyRide.com.
`Note: Traffic, Directions and Information Services require activation prior to use. Standard
`phone and message rates may apply. Subscription may be required. For more information,
`log onto www.SyncMyRide.com.
`To access:
`1.
` Pr
`ess or VOICE.
`2. Wh
`en prompted, say, “Services” .
`3. On
`ce connected, follow the voice prompts to request your desired service.
`Fo
`r example, for turn-by-turn directions, say, “Directions” .
`Note: Y ou can also say, “What are my choices?” to receive a complete list of available
`services from which to choose.
`4. Fo
`llow the voice prompts to identify your desired destination. Once your
`de
`stination is selected, a route is downloaded to your vehicle and directions
`wi
`ll begin. Please allow the download to complete before using your phone.
`5. Fo
`llow the voice guidance to reach your destination.
`When directions are active, you can press or VOICE and say any of the
`following commands:
`“Next Turn” , “Route Status” , “Route Summary” , “Cancel Route” , “Update Route” or
`“Voice Guidance on/off” .
`For more information, please refer to your SYNC® supplement and visit www.SyncMyRide.com.
`Check with your authorized dealer for availability.
`Ford Ex. 1062 Page 2
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`Get ready for an intelligent conversation with your car.
`The last time you stepped out without your cell phone or digital media player, did you feel
`out of sync with the world? We don’t blame you. Our personal devices have become
`indispensable extensions of our lives.
`Ford ingenuity now brings you a better, more sensible way to remain connected to your
`world while behind the wheel. Introducing SYNC® - Powered by Microsoft®. SYNC® offers
`voice activated calling and voice activated music selection while allowing you to maintain
`your focus on the road.
`SYNC® Features
`• Send and receive hands-free calls
`• Play your digital music through voice activated commands
`• Use voice recognition to access your cell phone’s contact list
`• Transfer an active phone conversation to a hands-free environment
`• Play music stored on your digital media player
`• Use your device while charging through the USB port
`• Listen to music streaming from your Bluetooth® enabled phone
`• Advanced voice recognition system fluent in English, French and Spanish
`• 911 AssistTM and Vehicle Health Report (if equipped)
`• Optional T raffic, Directions and Information Services
`Congratulations on the purchase of your new
`vehicle equipped with SYNC®.
`www.SyncMyRide.com
`Exclusively available on Ford, Mercury and Lincoln vehicles.
` Connecting your digital media player
`WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
`Ford strongly recommends that drivers use extreme caution when using any device that may
`take their focus off the road. The driver’s primary responsibility is the safe operation of their
`vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
`to do so.
`1.
` En
`sure that the vehicle ignition and radio are ON.
`2. Pl
`ug the device into the USB port. Refer to your Owner’ s Guide for exact location.
` No
`te: If your digital media player has an ON/OFF switch, ensure that the device
`is ON.
`3. Pr
`ess or VOICE.
` No
`te: If your digital media player contains many media files, INDEXING may
`appear in the radio display. When the indexing process is complete, you may
`access the media content in your digital media player using voice commands.
`4. Wh
`en prompted, say “USB” .
`5. Play music by saying any of the following commands, “Play All” ,
`“Play Artist <name>” , “Play Album <name>” , “ Play Genre <name>” ,
`“Play Playlist <name>” or “Play track <name>” .
`Note: At any time, you may press VOICE or and say “Help” for more options.
` A new way to rock while you roll
`SYNC® can shift your digital music into overdrive with voice-activated access to songs on
`your digital media player.
`• Voice activated music: Browse your music collection by genre, album, artist and
`song title using simple voice commands.
`• USB device charging: Long trip? Y ou may run out of gas but you’ll never run out
`of music. That’ s because if your digital media player supports, SYNC® will
`automatically charge your digital media player when plugged into the USB port.
`For more information, visit www.SyncMyRide.com
`Mobile Phone Voice Commands
`Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC®
`is in phone mode:
`Basic Commands
`• Call <name>
`• Di
`al
`(then follow dialog with
`SYNC® to speak a number)
`• Call history incoming
`• Call history outgoing
`• Call history missed
`• Go to privacy
`Additional Commands
`• Call < name> at home
`OR mobile
`• Ca
`ll <name> at work
`OR in office
`• Phone book <name>
`• Ph
`one book <name>
`at home
`• Ph
`one book <name>
`on mobile
`• Ph one book <name>
`at work OR in office
`• Ph
`one book <name>
`on other
`• Connections
`• Menu
`• Join
`• Hold
`HELPFUL HINT: When using voice commands, remember SYNC® is expecting to hear exactly
`what is listed in your phone book or music device.
`For the latest information on features and device compatibility, refer to SyncMyRide.com.
`Phone Settings & B luetooth Commands
`Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode,
`you can press the VOICE or button and say ”Menu“ to use the following commands:
`• (Phone) settings
`(
`message) notification ON
`• (P
`hone) settings
`(message) notification OFF
`• (Phone) connections
`• Phone name
`• Signal
`•
` (P
`hone) settings (set)
`phone ringer
`• (P
`hone) settings (set)
`ringer one
`• (P
`hone) settings (set)
`ringer two
`• (P hone) settings (set)
`ringer three
`• Text message inbox
`• (P
`hone) settings (set)
`ringer OFF
`HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
`command with or without them.
`Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
`provided from your mobile phone via Bluetooth streaming audio:
`• Pause
`• Connections
`• Play previous track
`• Play
`• Play next track
`© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
`Ford Ex. 1062 Page 3
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`Introduction 4
`What is SYNC/H23041?4
`Safety information 5
`Privacy Information 5
`Phone dependent features 6
`SYNC/H23041voice recognition feature 6
`Voice recognition system overview 9
`Using voice commands with SYNC/H23041 9
`SYNC/H23006system controls 11
`Quick reference chart 11
`SYNC/H23006phone features 13
`Voice commands in phone mode 13
`Making a call 16
`Ending a call 16
`Exiting phone mode 16
`Answering an incoming call 16
`Incoming new text message 17
`Using the quick dial feature 17
`Active call menu options 18
`Using privacy mode 18
`Putting a call on/off hold 19
`Joining two calls (multiparty/conference call) 19
`Accessing call history/phone book during active call 20
`How SYNC/H23041interacts with your Bluetooth device 20
`Phone redial 21
`Call history 21
`Accessing your phone book 22
`Text messaging 23
`Sending new text messages 24
`Downloading unread text messages 25
`Deleting all text messages 25
`Phone settings 26
`Phone status 26
`Setting a ring tone 27
`Table of Contents
`1See End User License Agreementat the end of this book
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`Message notification 27
`Modifying your phone book 28
`Automatically download your phone book 29
`Traffic, Directions and Information 30
`911 assist™ 33
`Vehicle health report 36
`Applications 38
`System settings 38
`Adding (pairing) a phone 39
`Connecting a phone 40
`Setting a phone as primary 40
`Turning Bluetooth on/off 41
`Deleting a phone 41
`Deleting all phones 42
`Turning prompts on/off 42
`Changing the SYNC/H23041language setting 43
`Returning to factory defaults 43
`Performing a master reset 44
`Installing new vehicle applications 44
`SYNC/H23006media features 46
`Voice commands in media mode 46
`Connecting a digital media player to SYNC/H23041 48
`What’s playing? 48
`Using your media menu 48
`Selecting different media sources 49
`Accessing and using your USB port 49
`Streaming music from your phone 50
`Using the Auxiliary input jack (Line in) 51
`Using the media settings 52
`Accessing vehicle applications 53
`Accessing system settings 53
`Adding a Bluetooth media device which is in discovery mode 54
`Adding a Bluetooth media device which is in discoverable
`mode 55
`Connecting a Bluetooth media device 55
`Delete a device 56
`Using SYNC/H23041’s play menu 60
`Using the play all feature 61
`Table of Contents
`2 See End User License Agreementat the end of this book
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`Selecting and playing specific artists 62
`Selecting and playing specific albums 63
`Selecting different genres 63
`Accessing your playlists 64
`Playing a specific track 65
`Exploring the USB device 66
`Playing similar music 67
`Glossary 68
`End user license agreement 69
`Index 76
`All rights reserved. Reproduction by any means, electronic or mechanical
`including photocopying, recording or by any information storage and retrieval
`system or translation in whole or part is not permitted without written
`authorization from Ford Motor Company. Ford may change the contents without
`notice and without incurring obligation.
`Copyright © 2009 Ford Motor Company
`Table of Contents
`3See End User License Agreementat the end of this book
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`WHAT IS SYNC/H23006?
`Thank you for purchasing SYNC/H23041!
`SYNC/H23041is a hands-free communications and entertainment system that
`literally ‘syncs up’ with all other multimedia systems in your vehicle.
`SYNC/H23041delivers convenience with voice activated calling and hands-free
`conversations, digital media player command and control as well as easy
`to use voice commands. The world outside your vehicle cabin may be
`chaotic, but inside, with SYNC/H23041, it’s always a smooth ride. All you have
`to do is sync it and stow it. We’ll take care of the rest.
`Welcome to the new world of ingenuity and passion - technology that is
`both fun and functional. Welcome to SYNC/H23041.
`For more information, please visit www.SyncMyRide.com.
`EXPORT UNIQUE (NON-UNITED STATES/CANADA) INFORMATION
`For your particular global region, your vehicle may be equipped with
`features and options that are different from the features and options that
`are described in this supplement.
`Introduction
`4 See End User License Agreementat the end of this book
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`SAFETY INFORMATION
`WARNING: Driving while distracted can result in loss of vehicle
`control, accident and injury. Ford strongly recommends that
`drivers use extreme caution when using any device that may take their
`focus off the road. Your primary responsibility is the safe operation of
`the vehicle. We recommend against the use of any handheld device
`while driving and that you comply with all applicable laws.
`• Do not attempt to service or repair SYNC/H23041. See your authorized
`dealer.
`• Do not operate playing devices if the power cords and/or cables are
`broken, split or damaged. Carefully place cords and/or cables where
`they will not be stepped on or interfere with the operation of pedals,
`seats and/or compartments, or safe driving abilities.
`• Do not leave playing devices in the vehicle in extreme conditions as it
`could cause damage to your device. Refer to your device’s user guide
`for further information.
`• For your safety, some SYNC/H23041functions are speed dependent and
`cannot be performed when the vehicle is traveling at speeds greater
`than 3 mph (5 km/h).
`• Ensure that you review your device’s user guide before using with
`SYNC/H23041.
`PRIVACY INFORMATION
`When a cellular phone is connected to SYNC/H23041, SYNC/H23041creates a profile
`within your vehicle that is linked to that cellular phone. This profile is
`created in order to offer you more cellular features and to operate more
`efficiently. Among other things, this profile may contain data about your
`cellular phone book, text messages (read and unread), and call history,
`including history of calls when your cell phone was not connected to
`SYNC/H23041. In addition, if you connect a media device, SYNC/H23041creates and
`retains an index of media content supported by SYNC/H23041. SYNC/H23041also
`records a short development log of approximately 10 minutes of all
`recent SYNC/H23041activity. The log profile and other SYNC/H23041data may be
`used to improve SYNC/H23041and help diagnose any problems that may occur.
`The cellular profile, media device index, and development log will remain
`in the vehicle unless you delete it and are generally accessible only in
`the vehicle when the cellular phone or media player is connected. If you
`no longer plan to use SYNC/H23041or the vehicle, we recommend you perform
`a Master Reset to erase all information stored in SYNC/H23041.
`Introduction
`5See End User License Agreementat the end of this book
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`SYNC/H23041data cannot be accessed without special equipment and access to
`the vehicle’s SYNC/H23041module. Ford Motor Company and Ford of Canada
`will not access SYNC/H23041data for any purpose other than as described
`absent consent, a court order, or where required by law enforcement,
`other government authorities, or other third parties acting with lawful
`authority. Other parties may seek to access the information
`independently of Ford Motor Company and Ford of Canada. For further
`privacy information, see the sections on 911 Assist™ (if equipped),
`Vehicle Health Report (if equipped), and Traffic, Directions and
`Information (if equipped).
`PHONE DEPENDENT FEATURES
`While SYNC/H23041supports a variety of features, many are dependent upon
`the functionality of your cell phone withBluetooth/H23041wireless technology.
`At a minimum, most cellular phones withBluetooth wireless technology
`support the following functions:
`• Answering an incoming call
`• Ending a call
`• Using privacy mode
`• Dial a number
`• Redial
`• Call waiting notification
`• Caller ID
`Other features, such as text messaging viaBluetooth, and automatic
`phone book download are phone dependent features. To ensure that you
`have a compatible cellular phone, refer to your phone’s user manual and
`visit www.SyncMyRide.com.
`SYNC/H23006VOICE RECOGNITION FEATURE
`SYNC/H23041is equipped with an advanced interactive Voice Recognition (VR)
`system. This system allows you to perform many operations by
`“speaking” certain commands to the system. The system will respond
`with a series of audible tones, prompts, questions and spoken
`confirmations depending on the situation and the chosen level of
`dialogue interaction.
`Introduction
`6 See End User License Agreementat the end of this book
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`Feedback through audible tones
`Your VR system will respond through various audible tones. You may
`hear a tone at the following times:
`• When you press VOICE or on your steering wheel controls.
`• When you access the help feature.
`• When the VR system does not understand your request
`• When a VR session is completed successfully
`• When a VR session is ended unsuccessfully
`• When a speed dependent feature has been accessed
`• When a new device is connected
`SYNC/H23041has five different audible tones that will play depending on the
`circumstance.
`• Initial: Sounds when you are entering a new mode.
`• Positive: Sounds for a positive recognition or a successful VR session
`completion.
`• Negative: Sounds for a negative recognition, an unsuccessful VR
`session, or when a speed dependent feature has been accessed.
`• Listening: Sounds when the system is ready to listen for a command.
`• Help: Sounds when you ask for ’Help’.
`Confirmation prompts
`Confirmation prompts are short questions asked by the system when the
`system has not clearly understood your request or when there are many
`possible responses to your request. For example, if you have
`Confirmation prompts ON, the system may say, “Phone, is that correct?”.
`The system will then listen for a “Yes” or “No” confirmation from you. If
`you say “Yes”, the system will proceed. If you say “No”, the system will
`ask you to say the command again. If you have Confirmation prompts
`OFF, the system will simply make a best guess as to what you requested.
`If the system has a low confidence level of what was asked, it will
`prompt you to try again or ask for help.
`Note: Even with Confirmation prompts turned OFF, you may be asked to
`confirm certain settings occasionally.
`Introduction
`7See End User License Agreementat the end of this book
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`Clarification through candidate lists
`Candidate lists are created when the system has several possible options
`of similar level of confidence as a result of your request. The system will
`submit back to you as many as four possibilities for your clarification.
`This may happen either with your phone book and/or music selections.
`Example #1:
`You want to call John Doe at home, so you say, “Call John Doe at home”.
`If the system has a similar confidence level for a few items, it may
`respond with:
`• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2
`after the tone to call Johnny Doe on mobile. Say 3 after the tone to
`call Jane Doe at home.” (listen tone)
`Example #2:
`You want to listen to a certain artist, so you say, “Play Artist John”. If the
`system has a similar confidence level for two possible options, it may
`respond with:
`• (initial tone) “Say 1 after the tone to play John Doe. Say 2 after the
`tone to play Johnny Doe.” (listen tone)
`Introduction
`8 See End User License Agreementat the end of this book
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`USING VOICE COMMANDS WITH SYNC/H23006
`There is a push to talk button on your steering wheel controls labeled
`either VOICE or . Press to activate Voice Recognition. You will hear a
`tone and LISTENING will appear in the radio display signaling that the
`system is ready to accept your command. Speak the command clearly to
`ensure that the system is able to recognize and perform the desired
`function.
`For the best voice recognition performance:
`• Ensure that the interior of the vehicle is as quiet as possible. Wind
`noise from open windows and road vibrations may prevent the system
`from correctly recognizing spoken voice commands.
`• After pressing VOICE or
`, wait until the tone sounds and
`LISTENING appears in the radio display before speaking a command.
`Any command spoken prior to this will not register with the system.
`• At any time, you can interrupt the system while it is speaking by
`pressing VOICE or
`. The system will respond with a listening tone
`and allow you to speak a command.
`• Speak naturally without large pauses in between words.
`At any time, you may say these commands:
`• USB • SYNC
`• Bluetooth Audio • Line in
`• Phone • Voice settings
`• Cancel • Vehicle health report (if
`equipped, U.S. only)
`• Help • Services (if equipped, U.S. only)
`USB: Say to access the device connected to the USB port.
`SYNC: Say to return to the main menu.
`Bluetooth audio:Say to access/use streaming music from your cellular
`phone enabled withBluetooth wireless technology.
`Line in:Say to access the device plugged into your auxiliary input jack.
`Phone: Say to access hands-free phone mode.
`Voice settings:Say to access the voice settings menu. Refer to
`Commands for voice settingsin the following section.
`Voice recognition system overview
`9See End User License Agreementat the end of this book
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`Help: Say at any time for options in a specific mode. SYNC will list
`various options for you audibly. The ‘help’ request is always available.
`Cancel: Say to cancel the requested action.
`Vehicle health report (if equipped):Say to request to run a vehicle
`health report on your vehicle.
`Services (if equipped):Say to place a call to the information services
`portal where you can access Traffic, Directions and Information.
`Commands for voice settings
`In voice settings, you can customize the level of system interaction, help
`and feedback. The system default settings include standard interaction as
`well as candidate lists and confirmation prompts as all provide the most
`guidance and feedback.
`At any time, while in voice settings, you may say these commands
`to adjust the voice settings:
`• Interaction mode advanced • Interaction mode standard
`• Confirmation prompts on • Confirmation prompts off
`• Media candidate lists on • Media candidate lists off
`• Phone candidate lists on • Phone candidate lists off
`Interaction mode standard/advanced:Standard interaction mode
`provides more detailed interaction and guidance while the advanced
`mode has less audible interaction and more tone prompts.
`Confirmation prompts on/off:Confirmation prompts are short
`questions asked by the system when the system has not clearly heard or
`understood your request.Note: Even with Confirmation prompts turned
`OFF, you may be asked to confirm settings occasionally.
`Phone/media candidate lists on/off:Candidate lists are a list of
`possible results from your voice commands. These occur when SYNC/H23041
`has equal confidence of several possible results from your voice
`command.
`For voice commands available in SYNC/H23041phone mode, refer toVoice
`commands in phone modein the Phone chapter.
`For voice commands available in SYNC/H23041media mode, refer toVoice
`commands in media modein the Media chapter.
`Voice recognition system overview
`10 See End User License Agreementat the end of this book
`2011 SYNC/MGM(mgm)
`Supplement, 1st Printing
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`SYSTEM CONTROLS
`SYNC/H23041will interact with your audio system, steering wheel controls, and
`DVD system (if equipped).
`QUICK REFERENCE CHART
`The following chart is a quick summary of some radio and steering wheel
`controls as well as their respective function(s).
`Radio control Steering wheel
`control Function
`PHONE
`Press to activate SYNC/H23041hands-free
`calling or to answer an incoming call.
`When in phone mode, press to send
`a call, text message, to put a call on
`hold and answer another call, or to
`initiate a multi-party call.
`Press and hold to end a call.
`Press and hold to cancel a call to
`emergency services when using the
`911 Assist feature (if equipped).
`Press and hold to exit phone mode
`when not in an active call.
`N/A VOICE
`Press to activate Vo ice Recognition.
`Press and hold to end an active
`voice session.
`Refer to theVoice recognition
`system overviewchapter for further
`information.
`SEEK
`/
`TUNE knob
`,
`,
`Press / turn to scroll through various
`menus and selections.
`OK OK Press to confirm your selection.
`SYNC/H23006system controls
`11See End User License Agreementat the end of this book
`2011 SYNC/MGM(mgm)
`Supplement, 1st Printing
`USA (fus)
`Ford Ex. 1062 Page 14
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`Radio control Steering wheel
`control Function
`MENU N/A Press while in an active call to
`access SYNC/H23041active call options.
`Refer to Active call menu options
`in the SYNC/H23041phone features
`chapter.
`Press MENU while in media to
`access SYNC/H23041MEDIA MENU. Refer
`to the SYNC/H23041media features
`chapter for further information.
`AUX N/A Press repeatedly to cycle through
`available auxiliary sources. For
`further information, refer toUsing
`your media menuin the SYNC/H23041
`media featureschapter.
`TEXT N/A When the > indicator appears, press
`to advance the text in the radio
`display. Press repeatedly to view
`additional phone contact information
`or media information.
`REV, REW,
`N/A Press and hold to reverse within a
`track.
`FF, FWD, N/A Press and hold to advance within a
`track .
`SHUFFLE (if
`available)
`N/A Press and release to shuffle current
`music content.
`/
`(Play/Pause)
`N/A Press to play / pause the currently
`playing music.
`SYNC/H23006system controls
`12 See End User License Agreementat the end of this book
`2011 SYNC/MGM(mgm)
`Supplement, 1st Printing
`USA (fus)
`Ford Ex. 1062 Page 15
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`VOICE COMMANDS IN PHONE MODE
`WARNING: Driving while distracted can result in loss of vehicle
`control, accident and injury. Ford strongly recommends that
`drivers use extreme caution when using any device that may take their
`focus off the road. Your primary responsibility is the safe operation of
`the vehicle. We recommend against the use of any handheld device
`while driving and that you comply with all applicable laws.
`While in phone mode, you may say any of the following
`commands:
`• Dial • Call <name>
`• Call <name> at home • Call <name> on mobile OR cell
`• Call <name> at work OR Call
`<name> in office • Call <name> on other
`• Phone book <name> at home
`1 • Phone book <name>1
`• Phone book <name> on mobile
`OR cell1
`• Phone book <name> at work OR
`Phone book <name> at office1
`• Call history outgoing1 • Call history incoming1
`• Phone book <name> on Other1 • Connections1
`• Call history missed1 • Go to privacy
`• Menu1 • Hold
`• Join
`1 Voice commands are not available until downloading phone information
`via Bluetooth is complete.
`Phone book commands:When you ask SYNC/H23041to access a phone book
`name, number, etc., the requested information will appear in the display
`to view. Press or PHONE or say “Call” to call the contact.
`Note: In the above possible commands, “<name>” is a dynamic listing in
`that it could be any desired name from your phone book.
`SYNC/H23006phone features
`13See End User License Agreementat the end of this book
`2011 SYNC/MGM(mgm)
`Supplement, 1st Printing
`USA (fus)
`Ford Ex. 1062 Page 16
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`While in phone mode, you may also say “Menu” and then any of
`the following commands:
`• [Phone] settings [message]
`notification on
`• [Phone] settings [message]
`notification off
`• [Phone] connections • Phone name
`• Signal • Battery
`• [Phone] settings [set] phone
`ringer • [Phone] settings [set] ringer 1
`• [Phone] settings [set] ringer 2 • [Phone] settings [set] ringer 3
`• Text message inbox • [Phone] settings [set] ringer off
`Note: With the above commands, words in()a r eo p t ional and do not
`have to be spoken for the system to understand the command.
`You may also say “Dial” to access any of the following commands:
`• <number> 0–9 • Dial
`• Delete (deletes one digit) • Clear (deletes all entered digits)
`• Plus • Star
`• Asterisk (*) • 800 (eight hundred)
`• 700 (seven hundred) • 900 (nine hundred)
`• 411 (four-one-one), 911
`(nine-one-one), etc. • # / (pound, slash)
`Note: To exit Dial mode, press and hold or PHONE or press MENU
`to go to the PHONE MENU.
`Voice commands when connecting devices
`When attempting to connect a phone to SYNC/H23041, you may say any
`of the following commands:
`• Connect <device name> • Bluetooth ON
`• Bluetooth OFF • Delete <device name>
`Note: You can only connect a device to SYNC/H23041after it has successfully
`gone through the pairing process.
`Note: In the above possible commands, “<name>” is a dynamic listing in
`that it could be the name of any previously paired device.
`SYNC/H23006phone features
`14 See End User License Agreementat the end of this book
`2011 SYNC/MGM(mgm)
`Supplement, 1st Printing
`USA (fus)
`Ford Ex. 1062 Page 17
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`At any time, you may say these commands:
`• SYNC • USB
`• Line in • Bluetooth Audio
`• Phone • Voice settings
`• Cancel • Vehicle health report (if
`equipped, U.S. only)
`• Help • Services (if equipped, U.S. only)
`Voice commands when using Traffic, Directions & Information
`services