`
`
`
`IN THE UNITED STATES DISTRICT COURT
`FOR THE EASTERN DISTRICT OF TEXAS
`MARSHALL DIVISION
`
`
`AGIS SOFTWARE DEVELOPMENT
`LLC,
`
`
`Plaintiff,
`
`
`
`v.
`
`
`GOOGLE LLC,
`
`
`
`Defendant.
`
`§
`§
`§
`§
`§
`§
`§
`§
`§
`§
`§
`§
`
`
`
`
`Case No.
`
`JURY TRIAL DEMANDED
`
`
`
`
`PLAINTIFF’S ORIGINAL COMPLAINT FOR PATENT INFRINGEMENT
`
`
`
`Plaintiff, AGIS Software Development LLC (“AGIS Software” or “Plaintiff”) files this
`
`original Complaint against Defendant Google LLC (“Defendant” or “Google”) for patent
`
`infringement under 35 U.S.C. § 271 and alleges as follows:
`
`THE PARTIES
`
`1.
`
`Plaintiff AGIS Software is a limited liability company organized and existing
`
`under the laws of the State of Texas, and maintains its principal place of business at 100 W.
`
`Houston Street, Marshall, Texas 75670. AGIS Software is the owner of all right, title, and
`
`interest in and to U.S. Patent Nos. 8,213,970, 9,408,055, 9,445,251, 9,467,838, 9,749,829, and
`
`9,820,123 (the “Patents-in-Suit”).
`
`2.
`
`Defendant Google is a Delaware corporation and maintains its principal place of
`
`business at 1600 Amphitheatre Parkway, Mountain View, California 94043, and may be served
`
`with process via its registered agent, Corporation Service Company at 251 Little Falls Drive,
`
`Wilmington, DE 19808. Upon information and belief, Google does business in Texas, directly
`
`or through intermediaries, and offers its products and/or services, including those accused herein
`
`
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 2 of 70 PageID #: 2
`
`
`
`of infringement, to customers and potential customers located in Texas, including in the judicial
`
`Eastern District of Texas.
`
`JURISDICTION AND VENUE
`
`3.
`
`This is an action for patent infringement arising under the patent laws of the
`
`United States, 35 U.S.C. §§ 1, et seq. This Court has subject matter jurisdiction over this action
`
`pursuant to 28 U.S.C. §§ 1331, 1338(a), and 1367.
`
`4.
`
`This Court has personal jurisdiction over Google in this action because Google
`
`has committed acts within the Eastern District of Texas giving rise to this action and has
`
`established minimum contacts with this forum such that the exercise of jurisdiction over Google
`
`would not offend traditional notions of fair play and substantial justice. Google conducts
`
`business and has committed acts of patent infringement and/or has induced acts of patent
`
`infringement by others in this Judicial District and/or has contributed to patent infringement by
`
`others in this Judicial District, the State of Texas, and elsewhere in the United States by, among
`
`other things, offering to sell and selling products and/or services that infringe the Patents-in-Suit.
`
`5.
`
`Venue is proper in this Judicial District pursuant to 28 U.S.C. §§ 1391 and
`
`1400(b). Google is registered to do business in Texas and, upon information and belief, Google
`
`has transacted business in the Eastern District of Texas and has committed acts of direct and
`
`indirect infringement in the Eastern District of Texas. Google has regular and established places
`
`of business in this Judicial District as set forth below and is deemed to reside in this Judicial
`
`District.
`
`6.
`
`Google is a multi-national technology company that collects, stores, organizes,
`
`and distributes data. In addition to its service model for distribution of data (e.g., movies, search
`
`results, maps, music, etc.), Google has an expansive regime that gathers data on residents of this
`
`2
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 3 of 70 PageID #: 3
`
`
`
`District through the hardware devices it sells (e.g., phones, tablets, and home audio devices) and,
`
`also, through the operating systems and apps it provides. As an example, Google gathers data
`
`when a resident runs its operating systems and apps (e.g. location services).1 As another
`
`example, Google gathers data when a resident interacts with Google’s plethora of services such
`
`as search, email, music, and movie streaming. See https://safety.google/privacy/data/ (indicating
`
`that Google gathers data from “things you search for,” “Videos you watch,” “Ads you view or
`
`click,” “Your location,” “Websites you visit,” and “Apps, browsers, and devices you use to
`
`access Google services”). As yet another example, Google gathers data “where you’ve been,”
`
`“everything you’ve ever searched—and deleted,” “all the apps you use,” “all of your YouTube
`
`history,” “which events you attended, and when,” “information you deleted [on your computer],”
`
`“your workout routine,” “years’ worth of photos,” and “every email you ever sent.”2
`
`7.
`
`In addition to extensive data gathering of information on residents of this District,
`
`Google has a substantial presence in this District directly through the products and services
`
`Google provides residents of this District (some of which also gather data).3
`
`8.
`
`Google describes itself as an “information company.”4 Its vision is “to provide
`
`access to the world’s information in one click,” and its mission is “to organize the world’s
`
`
`1 See e.g., “AP Exclusive: Google tracks your movements, like it or not,”
`https://apnews.com/828aefab64d4411bac257a07c1af0ecb/AP-Exclusive:-Google-tracks-your-
`movements,-like-it-or-not.
`2 See https://www.theguardian.com/commentisfree/2018/mar/28/all-the-data-facebook-google-
`has-on-you-privacy.
`3 Non-limiting examples include Google Search, Maps, Translate, Chrome Browser, YouTube,
`YouTube TV, Google Play Music, Chromecast, Google Play Movies and TV, Android Phones,
`Android Wear, Chromebooks, Android Auto, Gmail, Google Allo, Google Duo, Google+,
`Google Photos, Google Contacts, Google Calendar, Google Keep, Google Docs, Google Sheets,
`Google Slides, Google Drive, Google Voice, Google Assistant, Android operating system,
`Project Fi Wireless phone systems, Google Pixel, Google Home, Google Wifi, Daydream View,
`Chromecast Ultra.
`
`3
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 4 of 70 PageID #: 4
`
`
`
`information and make it universally accessible and useful.”5 Making information available to
`
`people wherever they are and as quickly as possible is critical to Google’s business.
`
`Google Global Cache (GGC)
`
`9.
`
`Google’s CEO, Sundar Pichai, explained, “We want to make sure that no matter
`
`who you are and where you are or how advanced the device you are using—Google works for
`
`you.”6 To meet this goal, Google developed a content delivery network that it calls the Edge
`
`Network.
`
`10.
`
`One non-limiting example of physical presence in this District is Google’s Edge
`
`Network. Google provides web-based products and services, such as Google Maps, Find My
`
`Device, and Google Chrome, to users throughout the world, including in this District. These
`
`products and services are in high demand. Google reports that the Android operating system has
`
`more than 2 billion monthly active devices, and Google Maps surpassed 1 billion users as of
`
`May 2017.7
`
`11.
`
`Google’s Edge Network, itself, has three elements: Core Data Centers, Edge
`
`Points of Presence, and Edge Nodes.8 The Core Data Centers (there are eight in the United
`
`States) are used for computation and backend storage. Edge Points of Presence are the middle
`
`tier of the Edge Network and connect the Data Centers to the internet. Edge Nodes are the layer
`
`of the network closest to users. Popular content, including Google Maps, Google Messages,
`
`
`4 See “This Year’s Founder’s Letter” by Alphabet CEO, Sundar Pichai,
`https://blog.google/inside-google/alphabet/this-years-founders-letter//.
`5 https://panmore.com/google-vision-statement-mission-statement.
`6 https://time.com/4311233/google-ceo-sundar-pichai-letter/.
`7 See https://www.theverge.com/2017/5/17/15654454/android-reaches-2-billion-monthly-active-
`users.
`8 https://peering.google.com/#/infrastructure.
`
`4
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 5 of 70 PageID #: 5
`
`
`
`mobile apps, and other digital content from the Google Play store, is cached on the Edge Nodes,
`
`which Google refers to as Google Global Cache or “GGC.”
`
`12.
`
`Google Global Cache is recognized as one of Google’s most important pieces of
`
`infrastructure,”9 and Google uses it to conduct the business of providing access to the world’s
`
`information. GGC servers in the Edge Nodes function as local data warehouses, much like a
`
`shoe manufacturer might have warehouses around the country. Instead of requiring people to
`
`obtain information from distant Core Data Centers, which would introduce delay, Google stores
`
`information in the local GGC servers to provide quick access to the data.
`
`13.
`
`Caching and localization are vital for Google’s optimization of network resources.
`
`Because hosting all content everywhere is inefficient, it makes sense to cache popular content
`
`and serve it locally. Doing so brings delivery costs down for Google, network operators, and
`
`internet service providers. Storing content locally also allows it to be delivered more quickly,
`
`which improves user experience. Serving content from the edge of the network closer to the user
`
`improves performance and user happiness. To achieve these benefits, Google has placed Edge
`
`Nodes throughout the United States, including in this District. Google describes these Edge
`
`Nodes as the workhorses of video delivery.
`
`14.
`
`Google’s GGC servers are housed in spaces in this District leased by Google.
`
`Google’s GGC servers are housed in spaces leased by Google from Internet Service Providers
`
`(ISPs) whose networks have substantial traffic to Google and are interested in saving bandwidth.
`
`Hosting Google servers allows ISPs to save both bandwidth and costs, as they do not incur the
`
`expense of carrying traffic across their peering and/or transit links.
`
`
`9 https://www.blog.speedchecker.xyz/2015/11/30/demystifying-google-global-cache/.
`
`5
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 6 of 70 PageID #: 6
`
`
`
`15. When an ISP agrees to host a GGC server, the parties enter into a Global Cache
`
`Service Agreement, under which Google provides:
`
` hardware and software—including GGC servers and software—to be housed in the
`
`host’s facilities;
`
`
`
`technical support; service management of the hardware and software; and
`
` content distribution services, including content caching and video streaming.
`
`In exchange, the host provides, among other things, a physical building, rack space where
`
`Google’s computer hardware is mounted, power, and network interfaces. All ownership rights,
`
`title, and intellectual property rights in and to the equipment (i.e., the hardware and software
`
`provided by Google) remain with Google and/or its licensors.
`
`16. Multiple ISP-hosted GGC servers are in this District. Google provides the
`
`location of its GGC servers, namely, Sherman, Tyler, and Texarkana.
`
`6
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 7 of 70 PageID #: 7
`
`
`
`Source: Uniloc 2017 LLC v. Google LLC, Case No. 2:18-cv-00550, Dkt. 1 at 8 (E.D. Tex. 2018);
`https://peering.google.com/#/infrastructure.
`
`
`17.
`
`Suddenlink Communications, for example, is an ISP that hosts six GGC servers in
`
`
`
`Tyler, Texas.
`
`18.
`
`CableOne is an ISP that hosts three GGC servers in Sherman, Texas, and three
`
`GGC servers in Texarkana, Texas.
`
`19.
`
`20.
`
`Google caches content on these GGC servers located in this District.
`
`Google’s GGC servers located in this District cache content that includes, among
`
`other things: (a) maps; (b) messages; and (c) digital content from the Google Play store.
`
`21.
`
`Google’s GGC servers located in this District deliver cached content for the items
`
`in the preceding paragraph to residents in this District.
`
`7
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 8 of 70 PageID #: 8
`
`
`
`22.
`
`Google generates revenue (a) by delivering video advertising; (b) from apps; and
`
`(c) from digital content in the Google Play store.
`
`23.
`
`Google treats its GGC servers in this District the same as it treats all of its other
`
`GGC servers in the United States.
`
`24.
`
`The photographs below show Google’s GGC servers hosted by Suddenlink and
`
`the building where they are located at 322 North Glenwood Boulevard, Tyler, Texas 75702.
`
`
`
`25.
`
`Google not only exercises exclusive control over the digital aspects of the GGC,
`
`but also exercises exclusive control over the physical server and the physical space within which
`
`the server is located and maintained.
`
`26.
`
`This District has previously determined that the GGC server itself and the place of
`
`the GGC server, both independently and together, meet the statutory requirement of a “physical
`
`place.” See Seven Networks, LLC v. Google LLC, Case No. 2:17-cv-00442-JRG, Dkt. 235 at 24
`
`(E.D. Tex. July 19, 2018).
`
`27.
`
`Likewise, this District has determined that GGC servers and their several
`
`locations within this District constitute “regular and established place[s] of business” within the
`
`8
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 9 of 70 PageID #: 9
`
`
`
`meaning of the special patent venue statute. See Seven Networks, LLC v. Google LLC, Case No.
`
`2:17-cv-00442-JRG, Dkt. 235 at 38 (E.D. Tex. July 19, 2018).
`
`28.
`
`Similarly, this District has determined that the GGC servers and their locations
`
`within the various ISPs within this District are “places of Google” sufficient to meet the statutory
`
`requirement of § 1400(b). See Seven Networks, LLC v. Google LLC, Case No. 2:17-cv-00442-
`
`JRG, Dkt. 235 at 41 (E.D. Tex. July 19, 2018).
`
`Google’s Google Wi-Fi at Starbucks Locations in This District
`
`29.
`
`Google provides Wi-Fi infrastructure and Wi-Fi service at Starbucks locations in
`
`this District.10 Google and Starbucks entered into an agreement in which Google provides its
`
`Google Wi-Fi or Google Fiber service at all Starbucks locations in this District, including at
`
`Starbucks stores and at Target stores.11 First-time customers connect and use Google Wi-Fi on
`
`their devices in this District by selecting “Google Starbucks” from their respective device’s list
`
`of available wireless networks and entering their respective name, email address, and postal
`
`code. Return customers are automatically connected to Google Wi-Fi on their respective devices
`
`at any Google Wi-Fi location. Upon connecting to the Google Wi-Fi locations in this District,
`
`Google provides connected customers with Internet access over Google’s infrastructure and
`
`services.
`
`
`10 See https://customerservice.starbucks.com/app/answers/detail/a_id/5796/~/how-can-i-access-
`wifi-in-starbucks-stores%3F;
`https://support.google.com/fiber/answer/3289712?visit_id=637050364069556126-
`264756134&hl=en&rd=1;
`11 https://www.starbucks.com/store-locator?map=32.467135,-95.387478,8z
`
`9
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 10 of 70 PageID #: 10
`
`
`
`
`
`Source: https://www.starbucks.com/store-locator/store/15590/mc-cann-loop-281-407-w-loop-
`
`281-longview-tx-756054449-us.
`
`30.
`
`Google uses its Google Wi-Fi infrastructure and Google Wi-Fi services at
`
`Starbucks locations in this District to provide customers with telecommunications services
`
`through its own phone carrier network, Google Fi. Google Fi is owned and operated by Google.
`
`In order to use Google Fi phone service in this District, Google provides its customers with
`
`special SIM cards and software to connect to and automatically switch between four sources of
`
`network infrastructure and services: T-Mobile, Sprint, US Cellular, and public Wi-Fi networks.
`
`As described below, Google has entered into agreements with T-Mobile, Sprint, and US Cellular
`
`to lease the carriers’ infrastructure and services to provide Google Fi customers with voice and
`
`10
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 11 of 70 PageID #: 11
`
`
`
`data services. As a fourth source, Google Fi uses public Wi-Fi networks, including the Google
`
`Wi-Fi at Starbucks locations in this District, to provide its phone carrier service. The Google
`
`Wi-Fi at Starbucks locations in this District are fixed geographical locations. They are “regular”
`
`and “established” because they operate in a “steady, uniform, orderly, and methodical manner”
`
`and are sufficiently permanent. They are “of the defendant” because Google has contractual
`
`and/or property rights to use the Google Wi-Fi locations to operate its businesses, including the
`
`Google Fi phone carrier business.
`
`31.
`
`Google determines whether a Google Fi customer in this District uses a certain
`
`Wi-Fi network, including the Google Wi-Fi networks at Starbucks locations, using the Google-
`
`provided SIM card and software on the customer’s phone.
`
`Source: https://fi.google.com/about/coverage/
`
`
`
`11
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 12 of 70 PageID #: 12
`
`
`
`Google’s “Google Fi”
`
`32.
`
`As described above, Google owns, operates, and provides telecommunications
`
`infrastructure and service in this District through its own phone carrier network, Google Fi.
`
`Google provides cellular and Wi-Fi infrastructure and services for phone, messaging, and data
`
`services in this District. Google provides its customers voice and high-speed data coverage (4G
`
`LTE) for cities such as Tyler, Longview, and Marshall, Texas.
`
`
`
`Source: https://fi.google.com/coverage?q=Marshall%2C$20TX$2C%20USA
`
`33.
`
`The cell towers used for Google’s services are fixed geographical locations. They
`
`are “regular” and “established” because they operate in a “steady, uniform, orderly, and
`
`methodical manner” and are sufficiently permanent. They are “of the defendant” because
`
`Google has contractual and/or property rights to use the cell towers to operate its business.
`
`Google also ratifies the service locations through its coverage lookup service.
`
`12
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 13 of 70 PageID #: 13
`
`
`
`
`
`Source: https://fi.google.com/about/coverage/
`
`34. With this coverage lookup service, Google advertises its ability to provide cell
`
`coverage in this District and its selected cell towers in and near this District to provide the
`
`advertised coverage (e.g., 2G, 3G, or 4G LTE) depending on the location in the District. See
`
`https://fi.google.com/about/coverage/. Google is not indifferent to the location of its cell towers.
`
`It “established” and “ratified” them where they are for a specific business purpose.
`
`35.
`
`Residents of this District also directly contract with and are billed by Google for
`
`these services.
`
`
`
`13
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 14 of 70 PageID #: 14
`
`
`
`Source: https://fi.google.com/about/plan/
`
`36.
`
`Google also determines which cell tower a particular Google Fi customer will use
`
`while within this District.
`
`
`
`Source: https://fi.google.com/about/faq/#coverage-3
`
`Google Cloud Interconnect (GCI) and Direct Peering
`
`37.
`
`Google additionally services its customers in this District (and other districts)
`
`through yet other facilities it has in this District. More specifically, Google’s equipment is
`
`located in this District in Denton County, Texas at two facilities referred to as “Megaport.” At
`
`the MegaPort facilities in this District, Google offers two services: Google Cloud Interconnect
`
`(GCI) and Direct Peering.
`
`38.
`
`Google’s Cloud Interconnect (GCI) is a service from Google that allows
`
`customers to connect to Google’s Cloud Platform directly, as opposed to, for example, over the
`
`public network.
`
`14
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 15 of 70 PageID #: 15
`
`
`
`
`
`
`
`Source: https://cloud.google.com/interconnect/docs/concepts/partner-overview
`
`15
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 16 of 70 PageID #: 16
`
`
`
`39.
`
`Google’s Direct Peering services allows its customers to exchange Internet traffic
`
`between its customers’ networks and Google’s at one of its broad-reaching Edge network
`
`locations, such as the one at Megaport.
`
`
`
`Source: https://cloud.google.com/interconnect/docs/how-to/direct-peering
`
`40.
`
`In establishing such a direct connection, Google provides the necessary physical
`
`equipment at Megaport to enable GCI or Direct Peering connections. Google advertises only
`
`two GCI facilities in Texas—the Equinix facility and the Megaport facility (the latter one is
`
`located in this District).
`
`16
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 17 of 70 PageID #: 17
`
`
`
`
`
`
`
`Source: https://www.cloud.google.com/interconnect/docs/concepts/service-providers#by-
`location
`
`
`41.
`
`Clicking on the Megaport link from the screenshot of Google’s website in the
`
`preceding paragraph directs a customer to the details of directly connecting to Google’s
`
`equipment at the facility in this District to connect to Google’s GCI service.
`
`Source: https://www.megaport.com/services/google-cloud-partner-interconnect/
`
`42. More particularly, the Google-linked Megaport site explains how a Google
`
`customer can use the Google Cloud Platform console to enable connection to the Google
`
`equipment at the Megaport facility in this District.
`
`17
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 18 of 70 PageID #: 18
`
`
`
`Source: https://knowledgebase.megaport.com/cloud-connectivity/google-cloud/
`
`
`43.
`
`Both Google’s website and Megaport’s website advertise the peering service and
`
`point a consumer to the website, www.peeringdb.com, for details. The peering DB website lists
`
`Megaport Dallas as a Google peering facility.
`
`
`
`Source: https://cloud.google.com/interconnect/docs/how-to/direct-peering
`
`
`
`18
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 19 of 70 PageID #: 19
`
`
`
`Source: https://knowledgebase.megaport.com/cloud-connectivity/google-cloud-platform-direct-
`peering/
`
`
`
`
`Source: https://www.peeringdb.com/net/433
`
`
`44. Megaport’s website also confirms, in its “Looking Glass” tool, the presence of
`
`
`
`Google at its facility—(AS No. 15169).
`
`19
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 20 of 70 PageID #: 20
`
`
`
`
`
`Source: https://lg.megaport.com/
`
`45.
`
`Both of Megaport’s “Dallas” locations are in the Eastern District of Texas in
`
`Denton County.12 The larger Megaport facility, the Carrollton facility, is located at 1649 West
`
`Frankford Road, and is the largest of its kind in the State of Texas.13 The smaller Megaport
`
`facility, the Lewisville facility, is located at 2501 S. State Highway 121.14
`
`46.
`
`The Google equipment at Megaport’s facilities which provides the GCI and
`
`Direct Peering services for Google customers are fixed geographical locations. They are
`
`“regular” and “established” because they operate in a “steady, uniform, orderly, and methodical
`
`manner” and are sufficiently permanent. They are “of the defendant” because Google holds
`
`contractual and/or property rights to use this space and to maintain this equipment. Google also
`
`
`12 https://www.megaport.com/blog/cyrusone-brings-dallas-closer-cloud/.
`13 Id.
`14 Id.
`
`20
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 21 of 70 PageID #: 21
`
`
`
`ratifies the equipment through advertising of the Megaport location as authorized to provide
`
`these Google services.
`
`Other Google Presence in this District
`
`47.
`
`In addition to the Google presence described above, Google has other pervasive
`
`contracts in this District.
`
`48.
`
`Google has multiple authorized repair centers in the Eastern District of Texas. A
`
`resident can visit Google’s website to find a list of these repair centers:
`
`
`
`21
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 22 of 70 PageID #: 22
`
`
`
`Source: https://support.google.com/store/answer/7182296?hl=en
`
`49.
`
`Google’s only authorized walk-in repair center, uBreakiFix, lists at least four
`
`facilities in this District:
`
`Source: https://www.ubreakifix.com/google
`
`
`
`22
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 23 of 70 PageID #: 23
`
`
`
`
`
`Source: https://www.ubreakifix.com/google
`
`50.
`
`Google and uBreakiFix teamed up to offer free repairs to those impacted by
`
`Hurricane Florence.15
`
`51.
`
`uBreakiFix has fixed geographical locations. They are “regular” and
`
`“established” because they operate in a “steady, uniform, orderly, and methodical manner” and
`
`are sufficiently permanent. These stores are “of the defendant” because Google has contractual
`
`rights with uBreakiFix—the only authorized walk-in repair centers in the United States. Google
`
`also ratifies these facilities through its advertising of them through its website.
`
`52.
`
`Google also has branded, mail-in repair service that is contracted with a company
`
`called KMT Wireless, LLC, d/b/a Cynergy Hitech. Cynergy Hitech receives phones at its
`
`facility in Grapevine, Texas.
`
`
`15 See https://www.ubreakifix.com/blog/hurricane-florence
`
`23
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 24 of 70 PageID #: 24
`
`
`
`Source: https://support.google.com/store/answer/7182296?hl=en
`
`53.
`
`Google has operated and is currently operating its Google Maps Street View
`
`business and services in this District. For example, the image below shows the Google Maps
`
`Street View of the Eastern District of Texas courthouse in Marshall.
`
`
`
`24
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 25 of 70 PageID #: 25
`
`
`
`Source: https://www.google.com/maps/@32.5447301,-
`94.3670612,3a,75y,170.09h,88.95t/data=!3m6!1e1!3m4!1smECZXlUFylR2yu5E-
`6wj2g!2e0!7i13312!8i6656
`
`Furthermore, in the lower right-hand corner of the Google Street View above, the image is
`
`credited to Google and states that it was captured in December 2018.
`
`
`
`54.
`
`Google also operates a Street View car in and around this District in order to
`
`provide the Google Maps Street View service.16
`
`55.
`
`In addition to the above Google Street View image, Google operates and
`
`continues to operate a fleet of Google Street View vehicles in this District, including in the
`
`
`
`
`16 See https://www.google.com/streetview/explore/.
`
`25
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 26 of 70 PageID #: 26
`
`
`
`counties of Houston, Trinity, Polk, Angelina, Anderson, VanZandt, Denton, and Collin, as
`
`shown below.
`
`Source: https://www.google.com/streetview/explore/
`
`56.
`
`Google also has operated and currently operates its Google Express business and
`
`services in this District. Google Express allows residents of this District to shop—directly from
`
`Google’s websites—for select products with companies that Google has contracted with.
`
`
`
`26
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 27 of 70 PageID #: 27
`
`
`
`Source: https://express.google.com/u/0/about
`
`To verify which stores a user may shop, a resident enters his or her zip code and begins shopping
`
`at the Google contracted stores. The image below shows the Google Express website showing
`
`that its business and services are available in this District.
`
`
`
`Sources: https://www.google.com/express/
`
`57.
`
`Google provides its Google Express business and services to the residents of this
`
`District by advertising and inviting the residents of this District, then Defendant arranges for a
`
`
`
`27
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 28 of 70 PageID #: 28
`
`
`
`delivery company to bring the goods and products purchased through the Google Express
`
`website to the residents of this District.17 This service uses fixed geographical stores in this
`
`District. They are “regular” and “established” because they operate in a “steady, uniform,
`
`orderly, and methodical manner” and are sufficiently permanent. They are “of the defendant”
`
`because Google ratifies the stores (and selects products of the stores) through its website. Only
`
`information provided by Google through its service can be purchased, although the store may
`
`have other items for sale.
`
`58.
`
`Google previously leased office space in this District for about 50 people through
`
`its Frisco, Texas office.
`
`59.
`
`Google also provides services to businesses and schools in this District, including
`
`email services, word processing software, electronic file storage services, and video conferencing
`
`services. Google brands such services as “G Suite” services. Non-limiting examples of such
`
`businesses and schools include the Frisco Independent School District, as shown below.18
`
`
`17 See https://support.google.com/express/answer/4561693?hl=en.
`18 http://schools.friscoisd.org/hs/lebanontrail/site/resources/google-apps-information.
`
`28
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 29 of 70 PageID #: 29
`
`
`
`Source: http://schools.friscoisd.org/hs/lebanontrail/site/resources/google-apps-information
`
`60.
`
`Google also provides advertising services to businesses in this District, including
`
`soliciting reviews of patrons that have visited a business in the Eastern District of Texas, as
`
`
`
`shown below.
`
`Source: Product Testing at https://www.google.com/maps
`
`29
`
`
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 30 of 70 PageID #: 30
`
`
`
`61.
`
`Google also monitors traffic conditions in this District. For example, traffic
`
`conditions between a McDonalds and the Federal Courthouse in Marshall, as shown below.
`
`Source: Product Testing at https://www.google.com/maps
`
`62.
`
`Separate and apart from its Google Fi mobile service, Google also provides
`
`telephone services to residents in this District through a product it calls Google Voice.19
`
`
`
`
`19 https://voice.google.com/u/0/signup.
`
`30
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 31 of 70 PageID #: 31
`
`
`
`Source: https://voice.google.com/u/0/signup
`
`63.
`
`Google provides Software-as-a-Service applications, including email and server
`
`space, to Texas public universities. Non-limiting examples of such universities are Texas A&M
`
`University (which has facilities in this District) and Texas A&M Commerce (located in this
`
`
`
`District), as show below.
`
`31
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 32 of 70 PageID #: 32
`
`
`
`Source: http://google.tamu.edu/
`
`
`
`
`
`Source: http://mailman.tamuc.edu/pipermail/students/2012-May/004325.html
`
`Other Google Presence in the State
`
`64.
`
`Google also has a pervasive connection to the State of Texas through multiple
`
`commercial activities.
`
`32
`
`
`
`Case 2:19-cv-00361-JRG Document 1 Filed 11/04/19 Page 33 of 70 PageID #: 33
`
`
`
`65.
`
`Google has purchased land in Midlothian, Texas where it is currently constructing
`
`a $600 million data center.20
`
`66.
`
`Since 2007, Google has employed “hundreds” of employees in Texas, including
`
`in Austin, Texas.21
`
`67.
`
`Google has at least one current office located in Austin, on North MoPac
`
`Expressway,22 and additional office locations at University Park and Austin Children’s
`
`Museum.23
`
`68.
`
`Google has leased over 200,000 square feet of office space in Austin, Texas at
`
`500 West 2nd Street.24
`
`69.
`
`Google has, as of August 2019, job postings for Addison, Texas; Dallas, Texas;
`
`Midlothian, Texas; and Austin, Texas (89 postings) including positions such as:
`
` Key Account Director/Executive, Google Cloud (Austin, Texas);
`
` B4 WAN Engineer (Addison, Texas);
`
` Site Manager, Hardware Operations (Midlothian, Texas); and
`
` Technical Writer (Dallas, Texas).
`
`70.
`
`Upon information and belief, Defendant has at least eleven (11) entities registered
`
`in Texas, including:
`
` GOOGLE LLC
`
`
`20 See https://www.dallasnews.com/business/real-estate/2019/06/14/google-s-massive-600m-
`data-center-takes-shape-in-ellis-county-as-tech-giant-ups-texas-presence/.
`21 Accord