Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 1 of 6
`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 1 of 6
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`EXHIBIT 2
`EXHIBIT 2
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`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 1 of 6
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`EXHIBIT 2
`EXHIBIT 2
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`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 2 of 6
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`Adam Arafat · 3rd
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`Remote Product Support Technician
`Card Concepts Inc.
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`Western Governors University
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`Harker Heights, Texas, United States · Contact info
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`Results-oriented and adaptable IT operations professional with experience in
`customer service, technical support, PC maintenance and repair, and system
`administration. Possess adeptness in implementing technology-based solutions for
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`Card Concepts Inc.
`Full-time · 3 yrs 6 mos
`Level 2 Product Support Technician
`Jan 2022 - Present · 2 yrs 6 mos
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`Product Support Technician
`Jan 2021 - Present · 3 yrs 6 mos
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`Robert Half · Contract
`May 2020 - Dec 2020 · 8 mos
`Memphis, Tennessee, United States
`On-call based position. Dispatched between differentiating client retail store
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`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 3 of 6
`Customer Service Representative
`SYKES · Full-time
`Apr 2020 - Oct 2020 · 7 mos
`Memphis, Tennessee, United States
`Temporary 6-month project. Used client software programs to answer
`questions, process transactions, and/or assist customers via phone and…
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`Integration & Repair Technician
`Fujitsu Americas · Full-time
`Apr 2019 - Jan 2020 · 10 mos
`Memphis, Tennessee, United States
`Completed onsite repair of various brand-name laptops, of varying models.
`Assisted the integration department with quarterly fluctuations in…
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`Computer Repair Technician
`Flex · Full-time
`Jan 2018 - Dec 2018 · 1 yr
`Memphis, Tennessee
`Diagnosed, troubleshooted, and repaired Apple Mac Pro laptops of varying
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`Western Governors University
`Bachelor of Science - BS, Cybersecurity & Information Assurance
`Jul 2021 - Jul 2023
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`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 4 of 6
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`President at Card Concepts Inc
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`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 5 of 6
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`Case 6:24-cv-00339-OLG Document 9-2 Filed 09/17/24 Page 6 of 6
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