Filed July 28, 2026

Serial No. 50018781

Examining Attorney null

Class Software for providing IVR systems, virtual agents, and automated voice and text-based customer interactions; Software for voice command and recognition and speech to text conversion; Software using AI for simulating conversations and resolving inquiries; Software for call center and contact management; Software for use in the fields of CRM, customer service, support, and engagement, and helpdesk functionality; Software for creating, testing, deploying, monitoring and managing conversational AI technology and systems, omnichannel call centers and AI-driven conversational apps; Software for telecommunication and omnichannel automation; Software using AI, machine learning, and deep learning for identifying, collecting, monitoring, managing, processing, analyzing, organizing, transmitting, sharing and reporting data and information in the field of conversational AI; Software for providing information to a user from an adaptive, artificially intelligent, machine learning software agent; 021; 023; 026; 036; 038; 100; 101

Case Type Trademark Service mark