Filed May 30, 2006

Serial No. 78895955

Registered Aug. 14, 2007

Registration No. 3,279,782

Class Customer relationship management services; business performance management services, namely, gathering, analyzing, assessing, and managing information relative to clients' work force, quality control, and knowledge; inventory control services; inventory management services in the field of clients' products; order taking, processing, and fulfillment services; arranging for and coordinating storage, pickup, delivery, and transportation of documents, packages, parcels, and freight via air, ship, rail, truck, or other ground carriers; return management services, namely, management of returned merchandise; administration, billing, and reconciliation of accounts for clients; providing consumer product information for clients to customers with respect to such clients' products and services via telephone, e-mail, Internet, or any other form of communications media; customer service in the field of responding to clients' customers' inquiries and issues relating to such clients' products and services; telemarketing services; customer acquisition services, namely, inbound up-selling and cross-selling of clients' products and services; staffing services, namely, staffing technical and support employees; business, business information, business management, business organization, business technology consulting and advisory services; 100; 101; 102; 100; 103; 106; 100; 101; 107; 100; 101; 100; 101

Case Type Service mark