Filed July 31, 2009

Serial No. 79075648

Registered April 5, 2011

Registration No. 3,939,920

Class Computer software for use in the field of information technology asset management and also for use in help desk management which allows users to track, store, retrieve and update incident and equipment data in a computer database and also allows users to identify callers and assign calls to appropriate personnel; software packages, namely, computer software for use in the field of information technology asset management and also for use in help desk management which allows users to track, store, retrieve and update incident and equipment data in a computer database and also allows users to identify callers and assign calls to appropriate personnel; database management software for use in the field of information technology asset management and help desk; desktop and laptop computers; blank digital storage media; 021; 023; 026; 036; 038; 100; 101; 102; 100; 101; 104; 100; 101