Filed Sept. 8, 2016

Serial No. 79200931

Examining Attorney WILLIAM M ROSSMAN

Class Research, analysis and provision of Information Technology (IT) sourcing industry data, trends and other IT sourcing market intelligence for industrial or commercial companies/clients and IT services providers; fit/gap analysis of IT governance systems; analysis of clients' IT sourcing approach; cost price analysis of IT services; IT sourcing market information services relating to clients' IT sourcing strategy; IT sourcing market information services relating to IT services providers; price benchmarking of IT services; rate benchmarking of IT skills, IT competencies and IT roles according to the Skill Framework of the Information Age (SFIA); evaluation of clients' IT service management organization and processes; benchmarking of clients' IT service management maturity level; IT sourcing research and advisory services; IT sourcing consultancy and advisory services; management advice to the recruitment of IT staff; management advice to the placement of IT staff; relocation services for IT departments; development and planning of IT sourcing strategies; implementation services of IT souring strategies; management and execution of IT outsourcing transition and transformation programs on clients' behalf; introduction of IT Service Integration and Management (SIAM) organizations; implementation and management of IT SIAM organizations on clients' behalf; execution of IT vendor consolidation programs on clients' behalf; arranging of IT outsourcing for clients; supervision on IT outsourcing transition and transformation programs on clients' behalf; assistance to clients in the running of their IT systems; IT management assistance; assistance relating to IT SIAM organization; provision of IT services provider contact information to clients; analysis of clients business demands of IT; assistance of clients business units in defining their IT demand; management of IT outsourcing projects for clients; management for IT outsourcing projects for IT services providers; IT SIAM process management and consulting; operational assistance in the execution of IT SIAM processes to clients; IT outsourcing services business assistance; negotiation of commercial IT outsourcing contracts for clients; negotiation of commercial IT outsourcing contracts for IT services providers; 100; 101; 102; 100; 101

Case Type Service mark