Filed July 3, 2020

Serial No. 79292051

Registered Nov. 2, 2021

Registration No. 6,541,583

Class Downloadable computer programs using artificial intelligence, machine learning, and natural language processing for extracting the meaning from customer emails, customer texts, and electronic communications from customers; downloadable computer programs using artificial intelligence, machine learning, and natural language processing for gathering information relating to customer emails, customer texts, and electronic communications from customers; downloadable computer programs using artificial intelligence, machine learning, and natural language processing for generating automated responses to customer emails, customer texts, and electronic communications from customers; downloadable computer programs using artificial intelligence, machine learning, and natural language processing for generating reports for assisting the customer service, customer support and help desk functions of companies, automating the management, analysis and processing of emails, texts, and electronic communications from customers, and integrating with customer relationship management software and robotic process automation tools; downloadable computer software using artificial intelligence for automation of external and internal business communications; downloadable artificial intelligence and intelligent inference software for optimization of internal and external business processes, namely, for customer support and helpdesk activities, and for receipt, analysis, display, formulation and drafting of responses and answers to customer emails, customer texts, and electronic communications from customers; downloadable computer software for the management of third party companies, namely, downloadable computer software for task management and exchanging information; downloadable computer software for use in automating the management, analysis and processing of emails; all of the foregoing excluding software comprised of a system of forwarding messages via email to a pre-determined set of recipients; all of the foregoing excluding software relating to information messages and other electronic communications exchanged between persons in a family tree network of related persons; all of the foregoing excluding software in the fields of medical informatics and medical telematics; 021; 023; 026; 036; 038; 100; 101; 102; 100; 101

Case Type Trademark Service mark