Filed Feb. 4, 2025

Serial No. 79426299

Registered March 24, 2026

Registration No. 8,182,357

Class Downloadable computer software for generating and sending electronic mail, monitoring the status of the sent electronic mail, and generating reports of user actions taken with the sent electronic mail, managing marketing lead information, managing marketing groups, or managing email or website marketing initiatives; downloadable computer software for controlling managed access to server applications; downloadable computer software for assisting managed services providers to provide customer service, for summarizing, translating, triaging, and resolving customer support tickets, for tracking customer sentiment, for answering questions in real time using answer repositories, for generating emails to customers, and for integration with third-party software platforms to provide the foregoing features; downloadable computer software for use in accessing, using and controlling computer systems and software; downloadable computer software for use in monitoring, diagnosing and troubleshooting remote computer systems and software; downloadable computer software for use in administering and auditing computer systems and software; downloadable computer software for use in delivering and deploying software applications and data over the Internet and to remote users; downloadable computer software for use in educating users concerning the use of computer software; downloadable computer software for use in installing and uninstalling computer software; downloadable computer software for use in web collaborations to facilitate meetings, presentations, webinars, file sharing, and online training; downloadable computer software for threat detection, management, and response; downloadable computer software for management of business financial, sales, marketing, project management processes and information, and business data analysis; downloadable computer software for cybersecurity management and deployment; downloadable computer software for backup and recovery of data; downloadable computer software to assist users with configuring, using, and promoting other software platforms; downloadable computer software for use in collecting, analyzing, and reporting real-time customer feedback, and for presenting and identifying customer satisfaction metrics; downloadable computer software for identification, reporting and display of IT security system components with highest risk, for analysis and reporting on indicators of compromise through automation, for protecting data via review from security experts at security operations centers to identify and respond to computer security events, for removal of false positives, and for investigation into and forensic analysis of computer security events; downloadable computer software for uploading, transferring, synchronizing, downloading, storing, saving, sharing data and managing documents, files, information, text, photos, images, graphics, music, audio, video, and multimedia content for personal and business use; downloadable computer software for uploading, transferring, synchronizing, downloading, storing, saving, sharing data and managing documents, files, information, text, photos, images, graphics, music, audio, video, and multimedia content with others via networks, mobile telephones, and other communications methods; downloadable computer software for transferring files between computers; downloadable computer software for the real-time reporting on the performance, availability and status of network systems, IT support, and IT communications, and for the management of information technology systems; Downloadable computer software for administration of computer networks; downloadable computer software for providing a database in the field of business enterprise report processing to upload business report data, provide statistical analysis, and produce business proposals and quotes; downloadable computer software for managing business enterprise functionality, including business enterprise software for messaging, database management, and for connecting network users; 021; 023; 026; 036; 038; 100; 101; 104; 100; 101

Case Type Trademark Service mark