Filed March 25, 2026

Serial No. 79449138

Examining Attorney JOSEPH A GREENE

Class Downloadable web application software for answering website visitor questions from an organization's own content, providing website search, capturing visitor information and transmitting it to customer relationship management systems, transferring conversations to human staff, and analyzing conversations for customer insights; downloadable software using artificial intelligence (AI) and machine learning for answering website visitor questions, providing website search, and analyzing conversations for customer insights; downloadable computer software using artificial intelligence and machine learning for simulating conversations and providing customer service; downloadable web application software for information retrieval and search; downloadable web application software for natural language processing; downloadable web application software for chatbot and conversational interfaces; 021; 023; 026; 036; 038; 100; 101

Case Type Trademark Service mark