Filed Sept. 15, 2015

Serial No. 86756842

Registered Nov. 29, 2016

Registration No. 5,089,209

Class [ Computer hardware and peripheral apparatus and instruments for use with computers; computer software and programmes for improving customer communications and interactions and the customer experience by utilizing customer insight, context and real-time journey behaviour on all digital and offline channels in order to assist brands with building engaged relationships with their customers by delivering highly personalised and relevant interactions across all touchpoints whenever and wherever they interact with them, analyzing, understanding and anticipating their customers' needs in real-time, and providing relevant and seamlessly joined up experiences and conversations across the entire customer journey; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computing devices that provide software for transmitting data, graphics, audio or video over electronic communications networks, computer hardware device for use in accessing computer software applications of others; computing device for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; computer software applications downloadable to PDAs and mobile devices to enable access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience; recording media bearing computer software and programmes; recording media bearing recordings in sound and/or visual form; discs; CDROMs; parts and fittings for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience ]; 021; 023; 026; 036; 038; 100; 101; 104; 100; 101; 100; 101

Case Type Trademark Service mark