Filed Dec. 15, 2021

Serial No. 97174382

Registered Oct. 3, 2023

Registration No. 7,184,063

Interlocutory Attorney MARY CATHERINE FAINT

Class Recorded and downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for customer support; recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for displaying graphical representation of data; recorded and downloadable computer software for hosting online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for an online help desk; recorded and downloadable computer software for business management and sales management; recorded and downloadable computer software for business database management; recorded and downloadable computer software for database management; recorded and downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for creating and displaying knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data; 021; 023; 026; 036; 038; 100; 101; 102; 100; 101; 104; 100; 101

Case Type Trademark Service mark