Filed Aug. 8, 2023

Serial No. 98122574

Examining Attorney VALERIYA SHERMAN PAINTER

Class Downloadable and recorded computer software for customer relationship management, order management, and revenue and billing management; Downloadable and recorded computer software for service creation and delivery, namely, for tracking service orders and scheduling delivery of the same; Downloadable and recorded computer software for service and resource management, namely, for managing resource allocation; Downloadable and recorded computer software for service fulfillment and provisioning, namely, for scheduling and managing fulfillment of service orders; Downloadable and recorded computer software for service support and assurance, namely, for tracking customer services and quality assurance metrics; Downloadable and recorded computer software for digital commerce, namely, e- commerce software to allow users to perform electronic business transactions via a global computer network; Downloadable and recorded computer software for advertising management, namely, for disseminating advertising via the Internet; Downloadable and recorded computer software for partner management, namely, for managing the partner lifecycle in the field of 5G services; Downloadable and recorded computer software for business process management being project management software; all of the aforesaid goods in the communications, utilities, global computer information network, access provider, financial, and application service provider industries; Downloadable and recorded software that manages customer, product, service and network information, customer interactions, billing, payment and account information, and network usage data in the communications, utilities, global computer information network, access provider, financial, and application service provider industries; Downloadable computer programs and downloadable computer software for the artificial production of human speech and text; downloadable computer programs and downloadable computer software for natural language processing, generation, understanding and analysis; downloadable computer programs and downloadable computer software for machine-learning based language and speech processing software; downloadable computer chatbot software for simulating conversations; downloadable computer programs and downloadable computer software for creating and generating text; computer hardware and recorded software for cognitive computing, namely, utilizing computerized models to simulate the human thought process; computer hardware and recorded software using artificial intelligence for use in software development, machine learning, facial and speech recognition; computer systems, namely, computer hardware and recorded software for developing and integrating artificial intelligence, namely, machine learning, deep learning and natural language processing which are capable of collecting, organizing and analyzing data; computer systems, namely, computer hardware and recorded software that integrate Natural Language Processing (NLP), Computational Linguistics (CL), Information Retrieval (IR) and Machine Learning (ML) functions and capable of understanding general human queries and formulating responses; electronic publications recorded on computer media, namely, user manuals, guide books, brochures, information sheets, written presentations and teaching materials in the field of computing, computer networks, computer storage, computer operating systems, information technology, database management, cloud computing and artificial intelligence.; 021; 023; 026; 036; 038; 100; 101; 102; 100; 101

Case Type Trademark Service mark