Filed March 18, 2024

Serial No. 98454160

Examining Attorney ABIGAIL CLONCH

Class Software as a service (SAAS) services featuring software for knowledge management; Software as a service (SAAS) services featuring software using artificial intelligence for decision-making support, analysis, and knowledge management; Software as a service (SAAS) services, namely, hosting software and content management services featuring artificial intelligence and knowledge management technology for providing decision-making support to businesses, service providers, and technicians; Software as a service (SAAS) services featuring knowledge management software using artificial intelligence for use by businesses, technicians, service providers in documenting procedures and information, training, and answering questions; Software as a service (SAAS) services featuring hosting artificial intelligence software that enables cognitive technologies, natural language processing, computational linguistics, information retrieval, analytics and machine learning for users to find information from the data a business creates, owns, uses, or licenses; Software as a service (SAAS) services featuring software for workflow and business process management; Software as a service (SAAS) services featuring software for capturing, storing, creating, editing, importing, distributing, searching, translating, viewing, sharing, reporting on, administering, organizing, managing, securing, and controlling access to data, information, and documents; Software as a service (SAAS) services featuring software for finding and surfacing relevant data, information, and documents using artificial intelligence (AI) and for delivering the results to users; 100; 101

Case Type Service mark