Filed Aug. 11, 2025

Serial No. 99330992

Examining Attorney null

Class Downloadable computer software for customer relationship management (CRM); downloadable computer software featuring a customer data platform (CDP) for collecting, storing and analyzing customer data; downloadable computer software for marketing the goods and services of others; downloadable computer software for marketing purposes, namely, for segmenting audiences, orchestrating and automating omnichannel marketing via electronic messaging channels, namely email, SMS, push notifications, in app messages, social media, web and mobile messaging and chat services; downloadable computer software for compiling, analyzing, and monitoring consumer reviews, ratings, photos, videos and other user generated content; downloadable computer software for generating marketing and analytics reports; downloadable computer software for managing customer communications across communications platforms; downloadable computer software for managing customer support, service tickets and conversations through a unified inbox, knowledge base and self-service web chat; downloadable computer software for deploying artificial intelligence (AI) and machine learning predictive models, content generation and chatbots; all of the foregoing enabling integration with external applications and data sources; Downloadable software development kits (SDK); 021; 023; 026; 036; 038; 100; 101; 102; 100; 101

Case Type Trademark Service mark