Filed Aug. 21, 2025

Serial No. 99350436

Examining Attorney JAY K FLOWERS

Class Downloadable computer software using artificial intelligence (AI) for remote monitoring, configuring, accessing, updating and managing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, network routers, network switches and network hardware; Downloadable computer software using artificial intelligence (AI) for online collaboration, desktop sharing and screen sharing; Downloadable computer software using artificial intelligence (AI) for protecting and securing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, network routers, network switches and network hardware; Downloadable computer software using artificial intelligence (AI) for deploying, configuring, and managing anti-virus, computer security and network security software; Downloadable computer software using artificial intelligence (AI) for managing, monitoring, configuring, accessing and managing data backup; Downloadable computer software using artificial intelligence (AI) for monitoring, controlling, logging and reporting on computer network traffic; Downloadable computer software using artificial intelligence (AI) for creating, communicating, managing, and responding to IT support ticketing requests; Downloadable computer software using artificial intelligence (AI) for providing professional services automation, billing, invoicing, cost management, customer relationship management, sales, contract management, accounting, project management and revenue monitoring; Downloadable computer software using artificial intelligence (AI) for creating, communicating, and managing documentation for IT support; Downloadable virtual assistant software using artificial intelligence (AI) for remote monitoring, configuring, accessing, updating and managing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, network routers, network switches and network hardware; Downloadable virtual assistant software using artificial intelligence (AI) for online collaboration, desktop sharing and screen sharing; Downloadable virtual assistant software using artificial intelligence (AI) for protecting and securing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, network routers, network switches and network hardware; Downloadable virtual assistant software using artificial intelligence (AI) for deploying, configuring, and managing anti-virus, computer security and network security software; Downloadable virtual assistant software using artificial intelligence (AI) for managing, monitoring, configuring, accessing and managing data backup; Downloadable virtual assistant software using artificial intelligence (AI) for monitoring, controlling, logging and reporting on computer network traffic; Downloadable virtual assistant software using artificial intelligence (AI) for creating, communicating, managing, and responding to IT support ticketing requests; Downloadable virtual assistant software using artificial intelligence (AI) for providing professional services automation, billing, invoicing, cost management, customer relationship management, sales, contract management, accounting, project management and revenue monitoring; Downloadable virtual assistant software using artificial intelligence (AI) for • creating, communicating, and managing documentation for IT support; 021; 023; 026; 036; 038; 100; 101

Case Type Trademark Service mark