Filed Dec. 13, 2025

Serial No. 99546638

Examining Attorney KENNINA NGA-YU IP

Class International Class 042: Software as a service (SaaS) services featuring software using artificial intelligence agents for automating business processes and operations, analyzing structured and unstructured data, generating business intelligence reports, providing predictive analytics, conducting communication data analytics, translating speech and text, performing sentiment detection, and simulating interactive conversations with users. Providing temporary use of online non-downloadable cloud computing software using artificial intelligence for data analytics, predictive analytics, data reporting, business process automation, communication data analysis, real-time video communication, speech and text translation, empathy modeling, sentiment detection, and generation of actionable insights. Providing temporary use of online non-downloadable cloud computing software using artificial intelligence for integrating and implementing standard operating procedures, human resource policies, emergency protocols, compliance workflows, and operational playbooks. Providing temporary use of online non-downloadable cloud computing software using artificial intelligence for pre-event analysis, post-event analysis, incident pattern detection, trend analysis, dashboard generation, report generation, alert generation, and recommended operational interventions. Providing temporary use of online non-downloadable cloud computing software using artificial intelligence for analyzing and integrating structured and unstructured data from databases, documents, reports, policies, procedures, and operational records through a unified intelligence layer to deliver real-time insights to users and third party entities. Providing a website featuring non-downloadable software using artificial intelligence for analyzing and transforming data into actionable insights and measurable return on investment. Providing a website featuring non-downloadable software using artificial intelligence for data analysis, data reporting, and prediction of future business, operational, safety, workforce, and compliance outcomes. Software as a service (SaaS) services featuring software using artificial intelligence for data analysis, data reporting, predictive analytics, workflow automation, operational decision support, and compliance management in the fields of healthcare, health care services, workforce operations, patient experience, employee experience, safety, and regulated business operations. Providing temporary use of online non-downloadable software for providing a multilingual, human-centered artificial intelligence assistant that enables users to communicate with, receive information from, and interact with software across language, literacy, and knowledge barriers. Software as a service (SaaS) services featuring software for ensuring rule, policy, procedure, and regulatory compliance with governmental and regulatory agencies. Technical support services, namely, remote and on-site infrastructure management services for monitoring, administration, and management of public and private cloud computing IT and application systems. Computer technical support services, namely, 24/7 service desk and help desk services for IT infrastructure, operating systems, database systems, and web applications. Artificial intelligence as a service (AIaaS) services featuring software using artificial intelligence for business analytics. Computer software design; developing computer software; design and development of artificial intelligence software; technology consultation in the field of artificial intelligence; consultancy in the field of artificial intelligence technology. Applicant has amended the identification of services in International Class 042 and provided the required domicile address information. Applicant respectfully requests that the requirements be withdrawn and that the application proceed.; 100; 101

Case Type Service mark