Filed Feb. 2, 2026

Serial No. 99628486

Examining Attorney MEGHAN M REINHART

Class Software as a service (SAAS) services featuring software using artificial intelligence for workforce automation, customer relation management (CRM), and for capturing, routing, and managing business leads, and for booking jobs for businesses; Software as a service (SAAS) services featuring software using artificial intelligence for providing real-time customer service support, customer service, customer insights, and customer engagement, and for enabling customers to converse with an AI-powered customer service representative in real time; Software as a service (SAAS) services featuring computer software for managing sales efforts directed to new and existing customers, automating outbound business campaigns, converting text to a computer-generated human-like voice, natural language processing, automated speech recognition, text-to-speech conversion, providing audio interactions with consumers using artificial intelligence to create a computer-generated voice, replacing human customer service representative and sales representatives with computer-generated voice and text interactions based on artificial intelligence and an analysis of past interactions, and providing text-based customer service assistance using artificial intelligence to create a simulated customer service representative; Software as a service (SAAS) services featuring software using artificial intelligence for providing voice and text interactions with consumers, for automated speech recognition (ASR) and speech-to-text conversion, for computer-generated human-like speech synthesis or text-to-speech (TTS), voice and speaker recognition, identification, authentication, verification and processing, for natural language understanding and processing, and for developing, managing, maintaining and controlling conversational agents, customers, sales, human resources or technical support virtual assistants, and virtual customer experience (CX) operators; Software as a Service (SAAS) services featuring software using artificial intelligence (AI) for data analysis, business strategy development, and marketing automation; Software as a Service (SAAS) services featuring software for job sourcing, matching, and scheduling; Software as a Service (SAAS) services featuring chatbot software for providing business analytics, business leads, business process improvements, outbound business campaigns, and customer support; 100; 101

Case Type Service mark