Filed June 3, 2026

Serial No. 99862404

Examining Attorney REBEKAH P RICHARDSON

Class Downloadable artificial intelligence-powered software for automating and managing communications between businesses and their customers, namely software for processing incoming messages, generating automated responses, and managing account data; downloadable software featuring AI virtual assistants for retrieving, displaying, and updating customer and account information; downloadable software using machine learning to analyze historical communications and data records to generate and send automated responses; downloadable software for summarizing customer interaction histories and generating response suggestions; downloadable middleware and software development tools for enabling interoperability and data exchange between artificial intelligence models, agents, and external software systems; 021; 023; 026; 036; 038; 100; 101

Case Type Trademark Service mark