throbber
Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 1 of 40
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`UNITED STATES DISTRICT COURT
`
`WESTERN DISTRICT OF WASHINGTON AT SEATTLE
`
`CRAIG CROSBY and CHRISTOPHER
`JOHNSON, on behalf of themselves and others
`similarly situated,
`
`
`
`
`
`AMAZON.COM, INC., a Delaware corporation.
`
`
`
`
`Plaintiffs,
`
`
`
`v.
`
`CASE NO.
`
`CLASS ACTION COMPLAINT
`
`
`
`JURY TRIAL DEMANDED
`
`
`
`
`Defendant.
`
`
`
`CLASS ACTION COMPLAINT
`(Case Number )
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N, Suite 4057
`Seattle, WA 98103
`
`
`
`
`
`
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 2 of 40
`
`
`
`I.
`
`II.
`
`III.
`
`
`
`
`
`IV.
`
`V.
`
`VI.
`
`
`
`
`
`
`
`
`TABLE OF CONTENTS
`
`Page No.
`
`INTRODUCTION .............................................................................................................. 1
`
`JURISDICTION AND VENUE ......................................................................................... 1
`
`PARTIES ............................................................................................................................ 2
`
`A.
`
`Plaintiffs ...................................................................................................................2
`
`B.
`
`Defendant .................................................................................................................3
`
`CLASS ACTION ALLEGATIONS ................................................................................... 4
`
`CHOICE OF LAW ALLEGATIONS ................................................................................. 6
`
`FACTUAL ALLEGATIONS ............................................................................................. 6
`
`A.
`
`Amazon Sells Defective, and Dangerous Lithium-Ion 18650 Batteries ..................6
`
`B.
`
`C.
`
`D.
`
`Amazon Knows about the Defective Nature of Lithium-Ion 18650 Batteries ........7
`
`Defective Lithium-Ion 18650 Batteries Pose Serious Risk Of Injury ...................10
`
`Plaintiffs Purchased Amazon Products Containing Defective Lithium-Ion 18650
`Batteries .................................................................................................................11
`
`
`VII. CAUSES OF ACTION ..................................................................................................... 17
`
`
`FIRST CAUSE OF ACTION (Violation Of The Washington Consumer Protection Act,
`RCW Section 19.86.010 et seq., (On behalf of Plaintiffs and the Class) ........................17
`
`
`
`SECOND CAUSE OF ACTION
`DECLARATORY RELIEF UNDER THE DECLARATORY JUDGMENT ACT, 28
`U.S.C. 2201 (On behalf of Plaintiffs and the Class) .......................................................18
`
`
`VIII. PRAYER FOR RELIEF ................................................................................................... 19
`
`IX.
`
`
`
`DEMAND FOR JURY TRIAL ........................................................................................ 19
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number Not Yet Assigned)
`
`i
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N, Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 3 of 40
`
`
`
`I.
`
`INTRODUCTION
`
`1.
`
`Amazon engaged in an unfair and/or deceptive business practice by falsely
`
`advertising, marketing, and selling defective, and often dangerous lithium-ion 18650 battery cells
`
`and products containing them.
`
`2.
`
`Lithium-ion 18650 batteries are marketed and sold by Amazon to be used in
`
`consumer devices, including laptops, flashlights, cameras, lasers, measurement tools, children’s
`
`toys, battery packs, hoverboards, and e-cigarettes.
`
`3.
`
`Amazon makes numerous false and misleading representations about the
`
`characteristics of the batteries. Amazon misrepresents the energy capacity of lithium-ion 18650
`
`batteries and safety features allegedly contained in the batteries. Amazon is selling batteries with
`
`advertised characteristics that do not exist.
`
`4.
`
`Not only does Amazon unfairly, unlawfully, and deceptively hide the truth about
`
`lithium-ion 18650 batteries, but they also continue to sell, market, and advertise the batteries on
`
`their website despite knowledge that the batteries are not as advertised.
`
`5.
`
`Amazon’s advertising, and information on its website is misleading to consumers,
`
`and Amazon has profited based on its deceptive and/or unfair practice of incorrectly leading the
`
`public to believe that the batteries had longer capacity or higher output than they did, and
`
`possessed safety features they did not. Amazon’s conduct constitutes a violation of the
`
`Washington Consumer Protection Act.
`
`II.
`
`JURISDICTION AND VENUE
`
`6.
`
`This Court has personal jurisdiction over Defendant because Amazon maintains
`
`its headquarters in this district and in Washington state and has intentionally availed itself of the
`
`laws of Washington by conducting a substantial amount of business in the state that is the subject
`
`of this Complaint. Decisions regarding the advertising of these products are made at the
`
`headquarters of Amazon, which is located in this district. This Court accordingly has personal
`
`jurisdiction over Amazon.
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`1
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 4 of 40
`
`
`
`7.
`
`This Court has subject matter jurisdiction because this is a class action arising
`
`under the Class Action Fairness Act of 2005 (“CAFA”), which confers original jurisdiction on
`
`the federal courts for any class action in which any member of the Class is a citizen of a state
`
`different from any defendant, and in which the matter in controversy exceeds in the aggregate
`
`$5,000,000, exclusive of interest and costs. Plaintiffs allege that the total claims of individual
`
`Class members in this action are in excess of $5,000,000, as required by 28 U.S.C. § 1332(d)(2)
`
`& (6). Plaintiffs are citizens of California, whereas Defendant is a citizen of Washington,
`
`satisfying 28 U.S.C. § 1332(d)(2)(A). Furthermore, the total number of Class members is greater
`
`than 100, as required by 28 U.S.C. § § 1332(d)(5)(B). Federal subject matter jurisdiction thus
`
`exists.
`
`8.
`
`Venue is proper in this judicial district under 28 U.S.C. §§ 1391(b) because
`
`Amazon is headquartered and resides in this District. Venue is further appropriate in this district
`
`pursuant to the forum selection clause in Amazon’s online “conditions of use,” which are
`
`available when a consumer signs up for an Amazon account and makes purchases. As of May 3,
`
`2021, the conditions provide that “[a]ny dispute or claim relating in any way to your use of any
`
`Amazon Service will be adjudicated in the state or Federal courts in King County, Washington,
`
`and you consent to exclusive jurisdiction and venue in these courts.”
`
`III.
`
`PARTIES
`
`A. Plaintiffs
`
`9.
`
`Plaintiff CRAIG CROSBY resides in Camarillo, California. During the Class
`
`period, Mr. Crosby purchased deceptive individual 18650 lithium-ion battery cells and products
`
`containing intentionally deceptive 18650 lithium-ion battery cells from Amazon.com as the
`
`direct seller after May 3, 2021, the date Amazon dropped its arbitration requirement in its
`
`Conditions of Use. At the time of purchase, Amazon’s statements and omissions had the capacity
`
`to deceive a substantial portion of the purchasing public. The products were found to have lower
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`2
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 5 of 40
`
`
`
`battery capacity than advertised only after the products were bought, mailed, received, and tested
`
`by Plaintiffs.
`
`10.
`
`Plaintiff CHRIS JOHNSON resides in Woodland Hills, California. During the
`
`Class period, Mr. Johnson purchased deceptive individual 18650 lithium-ion battery cells and
`
`products containing defective 18650 lithium-ion battery cells from Amazon.com as the direct
`
`seller after May 3, 2021, the date Amazon dropped its arbitration requirement in its Conditions
`
`of Use. At the time of purchase, Amazon’s statements and omissions had the capacity to deceive
`
`a substantial portion of the purchasing public. The products were found to have lower battery
`
`capacity than advertised only after the products were bought, mailed, received, and tested by
`
`Plaintiffs.
`
`11.
`
`Absent award of the relief sought in this lawsuit, Plaintiffs Crosby and Johnson
`
`and the public will continue to suffer harm. Plaintiffs as well as the public generally continue to
`
`be at risk of future harm, as Amazon knows about its deceptive practice because of the
`
`unfavorable reviews on its website stating as much, and has refused to change its practices
`
`related to the sale of defective lithium-ion 18650 batteries. Amazon continues to make false and
`
`misleading statements in connection with the sale of such products. This continued violation of
`
`the law creates ongoing damage to Plaintiffs and to the purchasing public.
`
`B. Defendant
`
`12.
`
`Defendant AMAZON.COM, INC. is a corporation located in Washington state,
`
`and organized under the laws of the State of Delaware, with its headquarters, and principal place
`
`of business at 410 Terry Avenue, Seattle WA 98109.
`
`13.
`
`Amazon Warehouse Deals is a division or arm of AMAZON.COM, INC. Amazon
`
`Warehouse Deals offers discounted goods that have been returned, warehouse-damaged, used, or
`
`refurbished products. Amazon Warehouse Deals is a direct seller of lithium-ion 18650 batteries
`
`and is responsible for the sale, marketing, and advertisement of the defective lithium-ion 18650
`
`batteries and products contain lithium-ion 18650 batteries at issue in this case. (Amazon.com,
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`3
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 6 of 40
`
`
`
`Inc. including Amazon Warehouse Deals, is collectively referred to herein as “Amazon.com” or
`
`“Amazon”).
`
`IV. CLASS ACTION ALLEGATIONS
`
`14.
`
`Plaintiffs bring this class-action lawsuit on behalf of themselves and the proposed
`
`members of the Class pursuant to Rule 23(b) of the Federal Rules of Civil Procedure.
`
`15.
`
`This action has been brought and may properly be maintained as a class action
`
`against Defendant Amazon because there is a well-defined community of interest in the litigation
`
`and the proposed Class is easily ascertainable.
`
`Plaintiffs seek certification of the following Class:
`
`16.
`
`All individuals or organizations that purchased lithium-ion 18650 batteries
`or products containing lithium-ion 18650 batteries from Amazon after May
`3, 2021 until the date of class certification.
`
`17.
`
`Numerosity. Plaintiffs do not know the exact number of Class members but
`
`believe the Class comprises at least thousands of consumers nationwide. As such, the Class is so
`
`numerous that joinder is impractical.
`
`18.
`
`Commonality and predominance. Each of the proposed Class members, are
`
`similarly situated to Plaintiffs with regard to their rights as purchasers of lithium-ion batteries
`
`from Amazon.
`
`19.
`
`There are common questions of law and fact that affect all Class members. These
`
`questions predominate over questions that might affect individual Class members. These
`
`common questions include, but are not limited to, the following:
`
`A. Whether Amazon falsely advertised lithium-ion batteries;
`
`B. Whether Amazon’s representations regarding the deceptive and/or dangerous
`
`nature of the batteries were objectively material;
`
`C. Whether Amazon adequately disclosed and described the deceptive and/or
`
`dangerous nature of the lithium-ion batteries and the risks associated with their
`
`use;
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`4
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 7 of 40
`
`
`
`D. Whether Amazon’s representations and descriptions of the lithium-ion batteries
`
`and the products containing them were deceptive;
`
`E. Whether Amazon failed to disclose objectively material information regarding the
`
`lithium-ion batteries;
`
`F. Whether Amazon’s representations and omissions have the capacity to deceive a
`
`substantial portion of consumers;
`
`G. Whether Amazon’s conduct violated Washington state consumer protection laws;
`
`H. Whether Plaintiffs and the Class incurred a loss of money or property within the
`
`meaning of the WA Consumer Protection Act due to Amazon’s conduct;
`
`I. Whether Plaintiffs, the Class and the general public are entitled to public
`
`injunctive relief due to Amazon’s conduct.
`
`20.
`
`Typicality. Plaintiffs' claims are typical of Class members' claims. Plaintiffs and
`
`Class members sustained injury as a direct result of Amazon’s practice of selling, marketing and
`
`advertising defective lithium-ion batteries. Thus, Plaintiffs are similarly situated to the other
`
`members of the Class and are adequate representatives of the Class.
`
`21.
`
`Adequacy. Plaintiffs will fairly and adequately protect the Class members'
`
`interests. Plaintiffs and Class members have the same interests and Plaintiffs have attorneys who
`
`are competent and experienced in the prosecution of class actions and consumer protection cases.
`
`22.
`
`Superiority. A class action is the superior method for fairly and efficiently
`
`adjudicating this controversy for the following reasons:
`
`A. The monetary size of claims of the individual Class members are relatively small,
`
`and few, if any, Class members could afford to seek legal redress for the wrongs
`
`complained of;
`
`B. Absent a class action, the Class members will likely not obtain redress of their
`
`injuries and Defendant will retain the proceeds from the violations of the laws
`
`cited herein;
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`5
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 8 of 40
`
`
`
`C. This class action also provides the benefits of single adjudication and supervision
`
`by a single court; and
`
`D. Plaintiffs are unaware of any unusual difficulties in managing this class action.
`
`V.
`
`CHOICE OF LAW ALLEGATIONS
`
`23. Washington law applies to Plaintiffs’ claims by virtue of a Washington choice-of-
`
`law provision that is set forth in “Conditions of Use” that appear on Amazon’s website. These
`
`conditions of use are available to consumers when they sign up for an Amazon account and make
`
`subsequent use of the website or purchases. In pertinent part, the choice-of-law clause contained
`
`in the conditions of use provides:
`
`By using any Amazon Service, you agree that applicable federal law, and the laws of the
`
`state of Washington, without regard to principles of conflict of laws, will govern these
`
`Conditions of Use and any dispute of any sort that might arise between you and Amazon.
`
`VI.
`
`FACTUAL ALLEGATIONS
`
`A. Amazon Sells Defective, and Dangerous Lithium-Ion 18650 Batteries
`
`24.
`
`Amazon has and continues to benefit from the sale of deceptive, dangerous, and
`
`defective lithium-ion 18650 batteries and products containing them. Amazon makes with false
`
`and exorbitant capacity claims about the lithium-ion 18650 batteries that do not perform to their
`
`alleged capacity and pose serious risk of injury. (See Exhibits A-E)
`
`25.
`
`Amazon’s affirmative statements regarding alleged battery capacity, lower price
`
`points, and safety features has the capacity to mislead Plaintiffs and the public into purchasing
`
`batteries that were deceptive, defective, and dangerous.
`
`26.
`
`The energy capacity of a battery is one of the most important characteristics a
`
`consumer reviews to determine which battery to purchase. Amazon advertises the energy
`
`capacity of the battery sold in milli-amp hours (mAh). Virtually all lithium-ion cells have a rated
`
`capacity measured in milliamp-hours (mAh) or amp-hours (Ah). The higher the mAh capacity,
`
`the more useable energy.
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`6
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 9 of 40
`
`
`
`27.
`
`The capacity of authentic lithium-ion 18650 batteries sold by legitimate
`
`manufacturers is under 3800 mAh. The space inside the case of every authentic lithium-ion
`
`18650 battery is the same. Cell capacity is limited by the thickness and density of the cathode
`
`and anode, and the electrolyte that can fit in the case, in addition to electrode resistance and
`
`device requirements for efficient discharge.
`
`28.
`
`Lithium-ion 18650 batteries for sale on Amazon.com may list capacities ranging
`
`from less than 1300 mAh to 12000 mAh. Batteries are often listed with capacities of 9800 mAh
`
`or higher, more than double the capacity of any authentic 18650 lithium-ion battery produced by
`
`legitimate manufacturers. The deceptively marketed lithium-ion 18650 batteries frequently test at
`
`only a small percentage of their advertised capacity.
`
`29.
`
`Consumers purchase higher capacity batteries from Amazon because they are
`
`attracted to the longer use duration of the batteries. Unfortunately, many of Amazon’s claims are
`
`unsubstantiated, misleading, and completely deceptive.
`
`B. Amazon Knows about the Defective Nature of Lithium-Ion 18650 Batteries
`
`30.
`
` Amazon knowingly conceals the capacity of these batteries and alleged safety
`
`features in order to mislead Plaintiffs and the public into purchasing batteries that are not as
`
`advertised.
`
`31.
`
`Amazon promotes the sale of deceptive and/or unfairly marketed batteries through
`
`its use of Amazon product listings uniquely identified by an Amazon Standard Identification
`
`Number (“ASIN”). Every product sold on Amazon.com is assigned an ASIN. If a seller or
`
`product has too many negative reviews, the product will be removed from the Amazon.
`
`32.
`
`A removed product is often put back on Amazon’s website without any
`
`substantive quality control or review by Amazon. The same product is given a different ASIN
`
`and all prior reviews of the product are removed. Therefore, the purchaser of the existing ASIN
`
`version of the product is unaware of any prior negative reviews of the same product, despite this
`
`information being known by Amazon.
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`7
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 10 of 40
`
`
`
`33.
`
`Amazon is often the direct seller of the dangerous and potentially deadly items
`
`while also allowing third-party sales. Amazon has even developed their own portable lithium-ion
`
`battery packs and battery chargers, Amazon Basics Portable Power Banks. Amazon recalled six
`
`models of the Portable Power Banks in 2018 due to fire hazard.
`
`34.
`
`Amazon knew or should have knowledge of this practice because on Amazon’s
`
`website, there are often negative and one-star reviews for the deceptive and defective lithium-
`
`ion batteries and products containing them. Amazon customers complain that the batteries fail to
`
`reach the claimed capacity, cost too much for their actual capacity, arrive smaller than
`
`advertised, fail to include marketed safety features, and that products containing the batteries are
`
`fire hazards.
`
`35.
`
`An example of a deceptive product sold by Amazon is Super Bright 2000 Lumen
`
`18650 Tactical Flashlight and 6x 3.7V Rechargeable High-Capacity Battery with Batteries
`
`Charger, Adjustable Focus and 5 Light Modes Handheld Flashlight for Camping Hiking.
`
`Amazon customer Eric Clough left a one star review for the product on June 23, 2021, stating
`
`that: “Not as described. The flashlight is fine. The batteries are NOT 5800 MaH. No where close.
`
`I have 2600 mah batteries that lasted twice as long.”
`
`36.
`
`Another example of a deceptive product sold by Amazon is Tokeyla 18650
`
`flashlight 5 modes with one pack two-Slot charger and 8 pcs 18650 rechargeable battery
`
`5000mAh button top batter for general purpose. Amazon customer Troy Otto left a one star
`
`review for the product on May 7, 2021, stating that: “Batteries slightly too tall and flashlight
`
`doesn’t work right. Batteries don’t work with the flashlight correctly. Also, these 18650 batteries
`
`are slightly taller than usual 18650’s. They are too tall to fit in my ecig.”
`
`37.
`
`Another example of a misleadingly advertised product is the Headlamp,
`
`Headlight, Hard Hat Light 2000 Lumens IMPROVED Cree Led Ultra Bright Rechargeable
`
`Waterproof Flashlight Head Light for Camping, Outdoors (Charging equipment and Battery)
`
`included (Silver). Amazon customer Josephine left a one star review for the product on June 4,
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`8
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 11 of 40
`
`
`
`2021, stating that: “Broke first use. Worked for about 15 minutes. Never worked again. Tried
`
`charging it, changing batteries etc.”
`
`38.
`
`As of July 28, 2021, Amazon was still listing thousands of the dangerous and
`
`falsely advertised batteries on its site, including those that Amazon knows pose safety risks.
`
`Amazon customers who purchased the counterfeit batteries, have posted negative reviews and
`
`photos demonstrating how the batteries have burned or exploded. Despite this, and being on
`
`notice by virtue of the negative reviews, Amazon continues to directly sell, advertise, and market
`
`the defective and dangerous batteries. (See Exhibits F-I)
`
`39.
`
`For example, the following product is available for sale by Amazon: Rollerhouses
`
`7.4 Volt Rechargeable Battery 18650 Pack 2000mAh Li - Ion with Wire and JST Connector.
`
`Amazon customer Bobby A. left a one star review for the product on June 25, 2021, stating that:
`
`“Completely junk. Ordered this battery and waited a week for it to get here. I checked the
`
`voltage on the battery when it arrived and it was at ”0” volts. I had no idea how long this battery
`
`had been stored at "0" volts but that is always a bad sign. I tried charging the battery anyway just
`
`to satisfy my suspension and sure enough it is junk. I don't recommend these batteries.”
`
`40.
`
`Amazon also has ongoing notice and knowledge of the deceptive, and dangerous
`
`nature of the batteries, due to the number of negative reviews submitted by Plaintiff Craig
`
`Crosby and other Amazon customers. Since May 3, 2021, Mr. Crosby has submitted at least
`
`seven negative reviews to Amazon for defective and dangerous lithium-ion 18650 batteries.
`
`Nevertheless, Amazon has blocked and refused to post any of Mr. Crosby’s negative reviews
`
`about the batteries. Amazon’s refusal to submit a review also shows it knew or should have
`
`known about its unfair and/or deceptive practice.
`
`41.
`
`Despite this knowledge, Amazon refuses to remove the defective and dangerous
`
`products and fraudulently advertised lithium-ion batteries sold on its website. Instead Amazon
`
`re-lists and continues to sell and use misleading product photos to obscure the defective and
`
`dangerous nature of lithium-ion battery products.
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`9
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 12 of 40
`
`
`
`C. Defective Lithium-Ion 18650 Batteries Pose Serious Risk Of Injury
`
`42.
`
`Amazon also fails to adequately inform consumers of above-listed problems with
`
`the batteries for sale on their website.
`
`43.
`
`Amazon’s deceptive and/or unfair sale of lithium-ion 18650 batteries are often
`
`accompanied by misleading claims of safety protections, including that the batteries contain
`
`“short-circuit protection,” “overcharge and under-charge protection,” “high and low voltage
`
`cutoff,” “venting,” “BRC protection circuit” or that batteries are “new” in the product listing,
`
`and/or on the individual item and accompanying chargers. Notably, the batteries often fail to
`
`contain any of the safety features advertised.
`
`44.
`
`Legitimate rechargeable batteries possess internal safety measures to minimize
`
`the risks inherent in lithium-ion batteries generally, and maximize the life of the battery.
`
`Standard safety measures may include automatic shut off switches for batteries at both maximum
`
`and minimum charge. These measures reduce the risk of injury, from overheating, fire or
`
`explosion while charging, discharging, or in the event of a short circuit.
`
`45.
`
` Defective rechargeable lithium-ion 18650 batteries sold by Amazon often do not
`
`possess the proper, adequate, or often any safety measures found in genuine lithium-ion batteries.
`
`Absent any or all of these protective features, lithium-ion 18650 batteries pose a high risk of
`
`explosion or igniting.
`
`46.
`
`On January 8, 2021, The U.S. Consumer Product Safety Commission warned
`
`consumers not to buy or use loose 18650 lithium-ion batteries that are separated from battery
`
`packs, because they are potentially hazardous when handled, transported, stored, charged, or
`
`used to power devices.1
`
`
`1 United States Consumer Product Safety Commission, “CPSC Issues Consumer Safety Warning:
`Serious Injury or Death Can Occur if Lithium-Ion Battery Cells Are Separated from Battery Packs
`and Used
`to Power Devices”, https://www.cpsc.gov/content/cpsc-issues-consumer-safety-
`warning-serious-injury-or-death-can-occur-if-lithium-ion-battery
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`10
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 13 of 40
`
`
`
`47.
`
`Amazon knows the risk of injury that defective lithium-ion 18650 batteries pose
`
`to consumers, but continues to market, sell, and advertise deceptive lithium-ion 18650 batteries
`
`in a way which mischaracterizes that risk.
`
`D. Plaintiffs Purchased Amazon Products Containing Defective Lithium-Ion 18650
`
`Batteries
`
`48.
`
`Plaintiffs collected data on counterfeit lithium-ion 18650 batteries and products
`
`containing the batteries purchased on Amazon by tabulating the available reviews. From May 3,
`
`2021 to August 1, 2021, the reviews revealed that 72,434 lithium-ion 18650 batteries and
`
`products with the batteries were reported sold by Amazon. This data is based only on the reviews
`
`of items purchased, not actual items purchased, and represents only a very small fraction of the
`
`counterfeit lithium-ion 18650 batteries sold by Amazon. Many of these reviews were negative,
`
`indicating that the batteries were defective and/or dangerous. (See e.g. Exhibits F-I).
`
`49.
`
`From June through July 2021, Plaintiff Craig Crosby purchased eight products
`
`from Amazon containing deceptive and/or defective lithium-ion 18650 batteries that were
`
`advertised with a number of false and misleading statements, including about their battery
`
`capacity. Upon receipt of the batteries, Mr. Crosby conducted energy tests of the batteries and
`
`determined that Amazon had misrepresented the capacity of a number of the batteries. Amazon
`
`also made several other misrepresentations, including that products contained authentic CREE
`
`LEDs, produced particular lumens, or lasted up to 100,000 hours. A number of the products,
`
`however, did not arrive as advertised, did not work at all, or failed to include the advertised
`
`batteries or the batteries failed to hold a charge.
`
`50.
`
`From June through July 2021, Plaintiff Chris Johnson purchased three products
`
`from Amazon containing defective and deceptive lithium-ion 18650 batteries. Upon receipt of
`
`the products, Mr. Johnson conducted energy tests of the batteries and determined that Amazon
`
`had made numerous false and deceptive statements regarding the products. These products were
`
`all purchased after May 3, 2021, the date that Amazon dropped its arbitration requirement.
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`11
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 14 of 40
`
`
`
`51.
`
`As of July 28, 2021, Amazon was still listing thousands of the dangerous and
`
`falsely advertised batteries on its site, including those that Amazon knows pose safety risks.
`
`52.
`
`Plaintiffs purchased the following products from Amazon containing unfairly
`
`marketed, defective, and dangerous lithium-ion 18650 batteries:
`
`
`Purchase
`Date
`
`Price
`
`Advertised
`Capacity
`
`Actual Capacity
`
`June 4,
`2021
`
`Amazon
`Direct Seller:
`$22.30
`before tax and
`shipping.
`
`
`Eight 18650
`lithium-ion
`rechargeable
`batteries with
`5000mAh capacity.
`
`
`Four batteries
`tested at
`1726mAh,
`1654mAh,
`1799mAh,
`1631mAh.
`
`Four batteries
`retained in
`original shrink
`wrap packaging.
`
`
`June 4,
`2021
`
`Amazon
`Direct Seller:
`$18.96
`before tax and
`shipping.
`
`
`Four 18650
`lithium-ion
`rechargeable
`batteries with
`5800mAh capacity.
`
`
`All batteries
`tested at
`1049mAh,
` 958,mAh,
` 881mAh,
` 906mAh.
`
`Product
`Purchased by
`Craig Crosby
`
`Tokeyla 18650
`flashlight 5
`modes with one
`pack two-Slot
`charger and 8 pcs
`18650
`rechargeable
`battery 5000mAh
`button top batter
`for general
`purpose
`
`ASIN
`B08C9Q2FZK
`Tokeyla Full
`Metal 5 Modes
`Tactical
`Flashlight with 4-
`Pack 18650
`Rechargeable
`Batteries and
`USB Charger
`Super Bright high
`Lumen Handheld
`Flashlight
`
`ASIN
`B089LNM5B8
`
`1 2 3 4 5 6 7 8 9
`
`10
`
`11
`
`12
`
`13
`
`14
`
`15
`
`16
`
`17
`
`18
`
`19
`
`20
`
`21
`
`22
`
`23
`
`24
`
`25
`
`26
`
`CLASS ACTION COMPLAINT
`(Case Number -- )
`
`12
`
`
`
`Cotchett, Pitre & McCarthy, LLP
`7511 Greenwood Avenue N., Suite 4057
`Seattle, WA 98103
`
`
`

`

`Case 2:21-cv-01083 Document 1 Filed 08/13/21 Page 15 of 40
`
`June 5,
`2021
`
`Amazon
`Direct Seller:
`$16.26
`before tax and
`shipping.
`
`
`One 18650 lithium-
`ion battery with
`4000mAh capacity.
`
`
`The battery tested
`at
`1890mAh.
`
`
`June 5,
`2021
`
`Amazon
`Direct Seller:
`$13.46
`before tax and
`shipping.
`
`
`Four 18650
`lithium-ion
`rechargeable
`batteries with
`5000mAh capacity.
`
`
`June 11,
`2021
`
`Amazon
`Direct Seller:
`$16.19
`before tax and
`shipping.
`
`
`Two 18650 lithium-
`ion rechargeable
`batteries with
`4000mAh capacity.
`
`
`Two batteries
`tested at
`39mAh,
`39mAh.
`
`Two batteries
`retained in
`original shrink
`wrap packaging.
`
`
`The product was
`delivered with
`blue 2000mAh
`batteries, not the
`red 4200mAh
`batteries as
`advertised, item
`was returned for a
`refund.
`
`Goreit
`Rechargeable
`Flashlight, LED
`Tactical
`Flashlight with
`18650 Battery &
`USB Charger,
`Super Bright 900
`Lumens CREE
`LED, Zoomable,
`5 Light Modes,
`Water Resistant,
`Military Torch
`For Camping,
`Emergency
`
`ASIN
`B07H8JWZ3V
`The Revenant
`Super Bright
`LED Headlamp 4
`Modes 3 CREE
`XM-L T6
`Waterproof &
`Lightweight
`Camping Outdoor
`Sports Headlight
`
`

This document is available on Docket Alarm but you must sign up to view it.


Or .

Accessing this document will incur an additional charge of $.

After purchase, you can access this document again without charge.

Accept $ Charge
throbber

Still Working On It

This document is taking longer than usual to download. This can happen if we need to contact the court directly to obtain the document and their servers are running slowly.

Give it another minute or two to complete, and then try the refresh button.

throbber

A few More Minutes ... Still Working

It can take up to 5 minutes for us to download a document if the court servers are running slowly.

Thank you for your continued patience.

This document could not be displayed.

We could not find this document within its docket. Please go back to the docket page and check the link. If that does not work, go back to the docket and refresh it to pull the newest information.

Your account does not support viewing this document.

You need a Paid Account to view this document. Click here to change your account type.

Your account does not support viewing this document.

Set your membership status to view this document.

With a Docket Alarm membership, you'll get a whole lot more, including:

  • Up-to-date information for this case.
  • Email alerts whenever there is an update.
  • Full text search for other cases.
  • Get email alerts whenever a new case matches your search.

Become a Member

One Moment Please

The filing “” is large (MB) and is being downloaded.

Please refresh this page in a few minutes to see if the filing has been downloaded. The filing will also be emailed to you when the download completes.

Your document is on its way!

If you do not receive the document in five minutes, contact support at support@docketalarm.com.

Sealed Document

We are unable to display this document, it may be under a court ordered seal.

If you have proper credentials to access the file, you may proceed directly to the court's system using your government issued username and password.


Access Government Site

We are redirecting you
to a mobile optimized page.





Document Unreadable or Corrupt

Refresh this Document
Go to the Docket

We are unable to display this document.

Refresh this Document
Go to the Docket