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Inventors

Praphul Kumar Aaron Wellman Ahmed Tewfik Bouzid

Applicant

Angel.com Incorporated

Assignee

BANK OF AMERICA, N.A., AS COLLATERAL AGENT

Other Parties

ANGEL.COM INCORPORATED, Assignor GENESYS TELECOMMUNICATIONS LABORATORIES, INC., Assignor

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ROUTING USER COMMUNICATIONS TO AGENTS

14/51,901 | U.S. Patent Application

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Location ELECTRONIC

Filed Oct. 11, 2013

Examiner VAN D HUYNH

Class 379

Art Group 2653

Patent No. 9,313,332

Case Type Utility - 379/265120

Status Patented Case

Parent 61/730,671 Expired

Parent 61/730,679 Expired

Child 15/94,929 Patented

Last Updated: 4 years, 2 months ago

Date	#	Transaction
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ROUTING USER COMMUNICATIONS TO AGENTS

14/51,901 | U.S. Patent Application

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