Filed March 27, 2006

Serial No. 78846846

Registered March 27, 2007

Registration No. 3,222,217

Class Customer support services, namely, providing specific information as requested by customers via the Internet and telephone in the fields of product and technical support, namely, use, product capabilities, and troubleshooting of computer software systems used in the fields of project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, information technology portfolio management, business process management, and best practices in business resource management; 100; 101

Case Type Service mark