Filed April 16, 2023

Serial No. 97890697

Examining Attorney PATRICK C CARR

Interlocutory Attorney YONG OH (RICHARD) KIM

Class Providing an online non-downloadable computer platform for creating, configuring, and managing virtual agents designed to autonomously perform tasks on behalf of users; software as a service (SaaS) featuring software for automating and scheduling tasks for use in the fields of data analysis, andbusiness operations; design, development, and maintenance of artificial intelligence software in the form of virtual agents for use in task automation and process optimization; virtual agents capable of collaborating and coordinating with other agents to accomplish complex, multistep tasks and workflows being the provision of temporary use of online non-downloadable chatbot software using artificial intelligence for engaging in customer service interactions in online retail environments; virtual agents equipped with the ability to conduct research, gather information, and execute tasks on the internet, in particular web browsing, data extraction, and online interactions as specified being the provision of temporary use of online non-downloadable chatbot software using artificial intelligence for replying to questions from online retail store customers related to consumer goods, processing returns and exchanges, and resolving common customer inquiries.; 100; 101

Case Type Service mark