Filed April 26, 2023

Serial No. 97908314

Examining Attorney KATHERINE MAHONEY

Interlocutory Attorney YONG OH (RICHARD) KIM

Class Downloadable software for making and checking reservations, managing itineraries, searching fares and fees, booking and managing seat arrangements, making travel and lodging arrangements, accessing boarding passes, managing loyalty award programs, ticketing passengers, and checking travel status; Downloadable software for use in airline management, managing airline operations, flight booking, flight planning, flight scheduling, flight preparation, flight monitoring, flight analysis, flight management, baggage recovery, customer service, passenger care, providing travel services, travel offer creation, managing loyalty and rewards programs, creating and managing ticketing upgrade offers, passenger tracking, scheduling meal provisions, baggage management, baggage tracking, cargo management and cargo tracking; Downloadable software for retailing, distribution, and fulfillment of travel offerings, namely, flights, cruises, cars, rails, trips, tours, and accommodations; Downloadable software for retailing, distribution, and fulfillment of ancillary travel offerings, namely, pre-flight, in-flight, and post-flight offerings; downloadable software for advertising and marketing in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable software for booking, planning, scheduling, management, and customer experience optimization for leisure activities and for leisure facilities; downloadable software for booking, marketing, management, staffing, and scheduling for hotel, hospitality, conference facilities, and accommodations; Downloadable software for retailing, advertising, and providing customized purchasing experiences in the travel, transportation, hospitality, and logistics industries; Downloadable software for reservation booking, reservation management, reservation tracking, and reservation optimization; downloadable software for booking, ticketing, order management, invoicing, invoice management and accounting in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable software for travel planning, travel arrangement, travel booking, itinerary management and expense management; downloadable software for management and optimization of airports, airlines, cruise lines, railways, fleets, and hotels; downloadable software for booking, management, maintenance, marketing, maintenance planning, scheduling, tracking, monitoring, route analysis, and optimization of aircraft, airlines, cruise ships, cruise lines, railway, and fleets; downloadable software for management, planning, scheduling, tracking, monitoring, and optimization of cargo and baggage; Downloadable software for passenger management, passenger travel planning, passenger scheduling, passenger tracking, passenger monitoring, and passenger experience and passenger travel optimization; Downloadable software for airline management, airplane and airline operations management, load management, flight booking, flight planning, flight scheduling, flight preparation, flight analysis, flight management, baggage recovery, passenger care monitoring and management, travel offer creation, providing and managing loyalty and rewards programs, upgrade offer and upgrade management, passenger tracking, monitoring and managing the provision of meals, baggage management, and baggage tracking; downloadable software for order processing, management, invoicing, and accounting in the travel, transportation, tourism, hospitality, and logistics industries; downloadable software for travel departure boarding services, passenger processing, travel data tracking and reporting, travel marketing, travel retailing, travel booking, travel invoicing, travel ticketing, travel check-in, and travel offer management; downloadable software for order management, revenue management, invoicing, invoice management and accounting in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable software for use in cost calculation, cost comparison, cost tracking, cost analysis, cost optimization, pricing, price comparison and revenue management in the travel, transportation, tourism, hospitality, and logistics industries; downloadable software for receiving, accepting, processing, tracking, managing, auditing, and reporting financial transactions and electronic payments; Downloadable software for use in customer relationship management (CRM) in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable software for use in customer relationship management (CRM); downloadable software for managing omni-channel marketing customer experiences; downloadable software for call center management in the travel, transportation, tourism, hospitality, and logistics industries; downloadable software for call center management; downloadable software for collecting, managing, organizing, storing, analyzing, reporting, providing, and displaying data and information in the travel, transportation, tourism, hospitality, and logistics industries; downloadable software for providing information and updates in the fields of travel, transportation, tourism, hospitality, and logistics; electronic database recorded on computer media containing travel, transportation, tourism, hospitality, and logistics information and data; downloadable software for creating searchable databases of travel, transportation, tourism, hospitality, and logistics information and data; Downloadable software for use in database creation and database management, data warehouse operation and automation, data center operation and automation, application and database integration, data transmission, data storage, data processing and data reproduction, and for accessing, querying and analyzing information stored in databases and data warehouses; Downloadable communications software using artificial intelligence for machine learning, customer engagement, customer relationship management, and collaboration in the fields of online personalization, retail, marketing, business, travel, transportation, aviation, tourism, hospitality, and logistics; Downloadable software using artificial intelligence for machine learning, data mining, data analysis, providing business intelligence analytics, providing recommendations, and providing predictive analytics; Downloadable software using artificial intelligence for machine learning, data mining, data analysis, providing business intelligence analytics, providing recommendations, and providing predictive analytics in the fields of online personalization, retail, marketing, business, travel, transportation, aviation, tourism, hospitality, and logistics; downloadable software for the collection, combination, tracking, analysis, visualization and reporting of user identities, user interactions, user behavior, business process performance, journey management, and asset distribution; Downloadable software for personalization of customer experiences and advertising campaigns, campaign management, testing customer experiences and advertising campaigns, and providing machine learning recommendations; Downloadable software featuring machine learning for data searching, recognition, mining, extraction, indexing, sharing, transmitting, capture, and for making product recommendations; Downloadable computer software platforms for use in managing and utilizing airport data, airline data, traveler data, and travel industry data; downloadable software that enables users to access, track, manage, search, monitor, and generate information and reports regarding business information, services provided to or available for passengers, e-commerce, pricing, inventory management, cost management, revenue management, aircraft location and schedules, operations management and airport management; Downloadable software featuring machine learning, omnichannel routing, and artificial intelligence for use in customer acquisition, customer support, experience management, customer experience optimization, employee management, and employee performance optimization; Downloadable artificial intelligence software for machine learning, predictive analytics, and customer relationship management in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable computer software using artificial intelligence for predicting customer behaviors and trends; downloadable predictive analytics software for creating marketing strategies; downloadable software for managing, storing, analyzing, securing, testing, and authenticating data, business data, customer data, data analytics, databases, customer interactions and information, and notifications; Downloadable software for use in marketing automation, sales automation, sales performance management, providing customer service and support, managing online content, predictive analytics, big data and business data analysis and visualization, machine learning, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, user and data security and authentication, data storage, work collaboration, and facilitating, managing, and tracking e-commerce; downloadable software using artificial intelligence for use in marketing automation, sales automation, sales performance management, providing customer service and support, managing online content, predictive analytics, big data and business data analysis and visualization, machine learning, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, user and data security and authentication, data storage, work collaboration, and facilitating, managing, and tracking e-commerce; downloadable software for storing, managing, tracking, analyzing, and reporting data in the fields of marketing automation, lead generation, e-mail targeting, sales pipeline acceleration, marketing return on investment (ROI) calculation, marketing, promotion, sales, customer information, customer relationship management, sales support, employee efficiency, cloud computing, data management, data analytics, and business intelligence analytics; downloadable software for analyzing travel reservations, bookings, ticketing, and customer profile data; Downloadable software for use in integrated data collection; Downloadable software for use in data warehousing, data collection, data evaluation, and data analysis; downloadable software for database management; downloadable software for managing and creating graphical user interfaces in the travel, transportation, tourism, hospitality, and logistics industries; downloadable software for managing and creating graphical user interfaces; downloadable enterprise content management software for use in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable software for use in content management; downloadable computer software development tools and application programming interface (API) software for use in the travel, transportation, tourism, hospitality, and logistics industries; downloadable software development kits (SDK); Downloadable computer software development tools; downloadable application programming interface (API) software; Downloadable software for use in the integration of computer systems, applications, data and databases; Downloadable computer software for use as an e-commerce platform for use facilitating, managing, and tracking e-commerce in the travel, transportation, tourism, hospitality, and logistics industries; Downloadable computer software for use as a digital commerce platform to that allows users to perform electronic business transactions; downloadable computer software platform for the development, deployment, and integration of software programs and information assets to create a context-based user experience across websites, portals, mobile applications, and embedded devices; downloadable software for a digital experience platform; downloadable software that provides web-based access to applications and services; downloadable payment gateway software for linking e-commerce websites to credit card processing networks; 021; 023; 026; 036; 038; 100; 101; 102; 100; 101; 102; 100; 101; 104; 100; 105; 100; 101; 107; 100; 101; 100; 101

Case Type Trademark Service mark