~ UNITE[J) STIJTES
`l1liifll P(f)STIJL SERVICE.
`
`PROJECT PLAN
`
`Version 01
`51234567890125
`
`PLANET-ACS
`
`System Index Number
`Application Name (EIR Name)
`Portfolio!Business Area
`Current Phase
`Plan Start Date/End Date
`Project Manager's Name
`Finance Number
`
`PLANET-ACS
`Enabling
`Phase 1
`Jun 2003-Jun 2004
`David Payne
`69-2301
`
`July 17, 2003
`
`Address Management
`6060 Primacy Parkway
`Memphis, TN 38188-0001
`Voice: (901) 681-4653 I FAX: (901) 767-8853
`
`us 01 0·03331
`
`Page 1
`
`RMI EXHIBIT 2020
`CBM2014-00116
`
`

`

`Table of Contents
`
`I. Project Organization ..................................................................................................................... 1
`
`A. Project Participants ........................................................................................................................ 1
`
`B. Configuration Board ....................................................................................................................... 1
`
`C. Distribution List ............................................................................................................................. 1
`
`II. Business Needs Statement (BNS) Summary .................................................................................. 2
`
`A.
`
`B.
`
`C.
`
`D.
`
`E.
`
`Business Area Summary .......................................................................................................... 2
`
`Goals and Objectives ............................................................................................................... 2
`
`Business Functions .................................................................................................................. 2
`
`System Use ............................................................................................................................... 2
`
`Business Need Date ................................................................................................................. 2
`
`III. Assumptions ............................................................................................................................... 2
`
`A Undeliverable as addressed records cost more to deliver ........................................................... 2
`B. A 1% improvement to addresses relates to $30 million cost savings for USPS ........................ 3
`C. UAA mail volume needs to be reduced ..................................................................................... 3
`D. Process use will be beneficial and therefore used ...................................................................... 3
`E. Product can be used on existing infrastructure ........................................................................... 3
`F. Price will not be a limiting factor of use .................................................................................... 3
`
`IV.
`
`Feasibility Report ...................................................................................................................... 4
`
`V.
`
`Implementation and Support Strategy (To be determined) .................................................. 6
`
`n ___ --------- ___ .._ _
`A
`E:
`fi. riUCUlt;Illt;lll : ............................................................................................................................. U
`B. Documentation ........................................................................................................................... 6
`C. Testing ....................................................................................................................................... 6
`D. Training ..................................................................................................................................... 6
`E. Deployment ................................................................................................................................ 6
`F. Support ....................................................................................................................................... 6
`
`VI.
`
`Strategic and Background Information .................................................................................. 6
`
`A. Voice .............................................................................................................................................. 6
`
`B. Other Business Functions .............................................................................................................. 6
`c. Types of Technology ...................................................................................................................... 6
`D. Planning Information .................................................................................................................... 7
`
`E. Planning: Financial ....................................................................................................................... 7
`
`F. Other Related Planning ................................................................................................................. 7
`
`X.
`
`Attachments ............................................................................................................................... 8
`
`A Work Breakdown Structure (Tasks) (TBP) ............................................................................... 8
`B. Security Plan (ISA)(TBP) .......................................................................................................... 8
`C. Project Charter ........................................................................................................................... 8
`
`D:\DATA\{ 1 }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 0 of 11
`
`us 01 0-03332
`
`Page 2
`
`

`

`D:\DATA\{ 1 }\{ 4} \{7}\P1anet-ACSP1an.doc
`
`Page 1 of 11
`
`us 01 0-03333
`
`Page 3
`
`

`

`I.
`
`Project Organization
`
`Position
`
`N arne/Organization
`
`Phone
`
`E-mail
`
`4614
`
`4676
`
`4436
`
`A. Project
`- -· -·-·.--· ·--
`P~rti~in~nt~
`
`Project Manager
`
`Senior Management
`Sponsor
`
`Mike Garner
`
`Jim Wilson
`
`Senior Technical Sponsor
`
`Bob Snapp
`
`Procurement Contact
`
`Above named individuals plus those
`B. Configuration identified below.
`Board
`
`Board President
`
`Customers:
`
`Jan Caldwell
`
`Siemens-Demanic
`
`Major Mailers
`Delivery (Confirm)
`ACS Participants
`
`c. Distribution
`List
`
`The updated project
`plan will be distributed
`each Phase Change
`
`ACS
`
`Siemens-Demanic
`
`Jim Wilson
`
`Jan Caldwell (Manager, NCSC)
`USPS
`
`D:\DATA\{ 1 }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 1 of 11
`
`us 01 0-03334
`
`Page 4
`
`

`

`~ UNITEDSTIJTES
`& POSTIJL SERVICE (li)
`
`II. Business Needs Statement (BNS) Summary
`
`PLANET-ACS
`
`A.
`
`Business Area Summary
`
`Voice of the Customer: Timely delivery of mail with correct addresses to our
`customers
`
`B.
`
`Goals and Objectives
`Provide a method for ACS mailers to get electronic update on mail pieces through
`use of PLANET code.
`
`Provide interim solution for physical handling of mail pieces electronically through
`scanning technology
`
`Provide format and procedures for PARS handling of NIXIE or COA mail
`
`Provide practical use of "One Code Vision"
`
`C.
`
`Business Functions
`
`The PLANET/ACS product will support Operations and Delivery. The use of the
`product by major mailers will reduce the amount of undeliverable as addressed mail
`in the mail stream.
`
`Handling of Undeliverable as addressed mail may be a burden so great that updates
`are not being posted. Electronic tracking and linked to mailed address will enhance
`improved address quality.
`
`D.
`
`System Use
`
`The PLANET-ACS process will be integrated into PARS II. The interim process may
`modify CFS or allow for centralized handling ..
`
`E.
`
`Business Need Date
`
`Demo- Sep 2003, Proof of Concept- December 2003
`
`Client Reviewed & Approved : Janice E. Caldwell
`
`Program I Project Manager Reviewed & Approved: Jim Wilson
`
`Date:
`
`Date:
`
`Ill. Assumptions
`
`A. Undeliverable as addressed records cost more to deliver
`
`D:\DATA\{ 1 }\{4}\{7}\Planet-ACSPlan.doc
`
`Page 2 of 11
`
`us 01 0·03335
`
`Page 5
`
`

`

`B. A 1% improvement to addresses relates to $30 million cost
`savings for USPS
`
`C. UAA mail volume needs to be reduced
`
`D. Process use will be beneficial and therefore used
`
`E. Product can be used on existing infrastructure
`
`F. Price will not be a limiting factor of use.
`
`D:\DATA\{ 1 }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 3 of 11
`
`us 01 0-03336
`
`Page 6
`
`

`

`IV.
`
`Feasibility Report
`
`Project ID
`
`Project Title PLANET-ACS
`
`Scope
`PLANET-ACS is a process where mailers identify mail pieces uniquely within the PLANET
`Code. PLANET-ACS will take advantage of existing bar code scanners and infrastructure to
`scan the mail piece, identify the mailer, identify the mail piece, and provide electronic
`notification of NIXIE or COA thus reducing or eliminating manual handling.
`
`Summary
`Return to Sender (RTS) mail that currently arrives at a CFS site is handle manually to sort the
`reason for return, NIXIE or COA. The NIXIE mail is also sorted by reason. The mail that is
`identified as ACS endorsed is also separated for the special handling. PLANET-ACS is
`designed to take advantage of the codes embedded in both the PLANET code and the DPBC.
`If the mailers will uniquely identify their mail pieces within the PLANET Code, then a scanning of
`that PLANET Code will identify the mailer for the information to be sent to, and provide him with
`an electronic file that identifies the mail piece and the reason for non delivery. CFS trigger
`cards could automatically change the reason when the hand sort by reason is complete. The
`file could be automatically sent at the end of the day to each mailer that had codes within
`PLANET. Changes of address could also be automated by using the same bar code scanner to
`scan the PLANET code to get the mailer ID and the unique mail piece ID then scan the new
`DPBC. The USPS would again provide an ACS style electronic file. The disposition of the mail
`piece \AJi!! have already been determined by the ~v~ai!er !D code in the PLi\f'..JET Bar cede and the
`attributes within the Universal Mailer File. Further enhancements may be in Phase II where the
`CFS Extract code could be pre-keyed through the scanned information or a list of prospective
`GOA's be shown for selection.
`
`Business Need
`The PLANET-ACS process will have a primary impact upon the Improve Delivery of the Mail by
`optimizing and streamlining the manual keying system used today. Scanned bar codes will
`reduce the number of keying errors and improve the speed of NIXIE or COA mail through the
`current process. The mailer receives the larger benefit by receiving near real time address
`correction information to update their mailing files. Correctly addressed mail improves the
`sorting and delivery of mail for the carriers. The implementation of PLANET-ACS requires
`minimal development investment, leveraging the existing processes already in place within
`USPS. Providing PLANET-ACS to a wide range of mailer will add value to the mail by
`improving deliverability, resulting in improved benefits via mail as a communication medium.
`
`Alternative Solutions
`1) The prime alternative solution is to leave all applications as they currently exist.
`2) Modify PARS to scan and key codes.
`3) Retrofitting all the CFS sites would be a possibility prior to PARS solution.
`4) Create one central site to do all NIXIE and COA PLANET-ACS.
`5) Modify PARS at one or two sites and create a central site.
`
`D:\DATA\{ 1 }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 4 of 11
`
`us 01 0-03337
`
`Page 7
`
`

`

`Cost/Benefit Analysis
`Pro's and Con's of implementing the PLANET-ACS process
`
`Pro's:
`
`It uses existing infrastructure
`It gives new uses to current PLANET Code
`It leverages the strengths of several different existing processes
`It improves the address quality
`It reduces the amount of Undeliverable-as-addressed mail
`
`Con's:
`
`Best solution may be more than three years away
`All mailers (users) may not feel it is required
`It may increase cost to user
`It may be difficult to quantify long term benefits
`
`Benefit Analysis:
`
`The cost and time to set up valid test would be invaluable prior to modifying PARS. The 'final
`solution' will be beneficial both to the mailer and to USPS through speed of throughput, speed
`of information, earlier correction to mailing lists, and more accurate addresses on future mail
`pieces.
`
`Alternatives Eliminated
`1) The prime alternative solution is to leave all applications as they currently exist. Rejected.
`To improve we must make changes.
`2) Modify PARS to scan and key codes. Long term solution, rejected for current time
`3) Retrofitting all the CFS sites would be a possibility prior to PARS solution. Rejected
`Retrofitting all CFS sites for short term is counter productive.
`4) Create one central site to do all NIXIE and COA PLANET-ACS. Rejected Although easiest,
`it would be more expensive and difficult to handle the load.
`
`Conclusion and Recommendation
`
`Modify PARS at one or two sites and create a central site. This interim solution will give
`experience and testing of modifications needed to the PARS solution (Long Term) at the same
`time it will provide with depth and redundancy. Recommend creating a central RTS center in
`Memphis and a Modified PARS in Dulles to prepare for PARS II solution.
`
`Exhibits
`
`Processes incorporated with PLANET-ACS
`
`CONFIRM:
`
`PLANET Code
`
`PARS
`
`D:\DATA\{ 1 }\{ 4} \{7}\P1anet-ACSP1an.doc
`
`Page 5 of 11
`
`us 01 0-03338
`
`Page 8
`
`

`

`ACS
`
`CFS
`
`V.
`
`Implementation and Support Strategy (To be determined)
`
`A. Procurement :
`
`B. Documentation
`
`C. Testing
`
`D. Training
`
`E. Deployment
`
`F. Support
`
`VI. Strategic and Background Information
`
`A. Voice
`
`Please answer the following questions by marking "Yes" or "No."
`
`Is the project consistent with the state organization Business Plan? Briefly state:
`
`VOB: Control costs b~ achieving (2roductivit~ gains
`
`VOC: Timeliness and accurate service
`
`Is the project identified in the organization's IT strategic plan?
`
`B. Other Business Functions
`
`External Customers : Source of updated addresses (ACS, NCOA)
`
`Internal:
`
`May affect ACS process, may attract new business
`
`No
`
`Yes
`X
`
`X
`
`C. Types of Technology
`SQL Database
`Real Time
`Client Server
`Imaging
`Architecture
`Main Frame Solution
`
`Electronic Data Interface
`
`Expert System
`WAN/Internet
`
`LAN
`Desktop application
`
`C.A.D.
`
`Other
`
`X
`
`Other Technology Areas: Data only product but customer interface could be on any
`platform
`
`Cobol (Net express I Microfocus)
`
`C++
`
`D:\DATA\{ l }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 6 of ll
`
`us 01 0-03339
`
`Page 9
`
`

`

`D. Planning Information
`
`Activity#
`
`#of Days
`
`Estimated
`Cost
`
`Activity Description
`
`Milestone
`
`Phase 1
`
`90 days
`
`$24,000
`
`Business Planning-support plans
`
`Sep 2003
`
`"Proof of Concept'' Model
`
`Phase 2
`
`30 days
`
`$12,000
`
`Requirements Planning
`
`Oct 2003
`
`Internal review of Product Purpose
`
`Phase 3
`
`90 days
`
`$36,000
`
`Design/development
`
`Jan 2004
`
`Demo program- internal testing
`
`Phase 4
`
`90 days
`
`$48,000
`
`Testing review Internal to NCSC
`
`Apr 2004
`
`Draft Interface Developer Guide
`
`Phase 5
`
`90 days
`
`$48,000
`
`Operational internally Consideration for
`external integration development
`
`Jul2004
`
`Strategy complete for License approval,
`Performance Requirements, Price
`approval
`
`Attach a schedule for these tasks if available.
`
`E. Planning: Financial
`
`Estimated Budget
`
`Low: $168,000
`
`Estimated Start Date:
`
`4th Qtr 2003
`
`High:
`
`(Qtr. and Yr.)
`
`Estimated Planning
`Length (Months)
`
`12 Months
`
`Estimated Completion Date:
`(Qtr. and Yr.)
`
`4th Qtr 2004
`
`Phase 1 (internal)
`
`Fiscal Year 1 Dollars
`
`$168,000
`
`Fiscal Year 2 Dollars
`
`Development
`Cons ide rations
`
`Personnel already
`available for initial
`development
`
`F. Other Related Planning
`
`D:\DATA\{ 1 }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 7 of 11
`
`us 01 0-03340
`
`Page 10
`
`

`

`Initial requirements: Hardware for Demo and testing
`
`Write Patent on product concept
`
`Milestones: Internal integration Concept Phase
`
`Proof of Concept: Demo Program/Test run
`
`Decision: After completion: Evaluation for future enhancements/requirements
`
`X.
`
`Attachments
`
`A. Work Breakdown Structure (Tasks) (TBP)
`
`B. Security Plan (ISA)(TBP)
`
`C. Project Charter
`
`D:\DATA\{ 1 }\{ 4} \{7}\Planet-ACSPlan.doc
`
`Page 8 of 11
`
`us 01 0-03341
`
`Page 11
`
`