Cisco Solutions
`
`Page 1 of 1
`
`NOV DEC JAN
`
`Close
`
`20
`
`1995 1996
`
`Help
`
`1999
`
`http://www.cisco.com/public/solution_root.shtml
`
`Go
`
`39 captures
`20 Dec 96 - 28 Jun 07
`
`Customers & Partners: Login for additional information and services, or register for a CCO login.
`
`Cisco Networks with Service Providers
`A quarterly newsletter for service providers. In this premier
`issue: Multiservice Networks, StrataCom Acquisition,
`Complete Access Solutions, Parnerships, Carrier News, and
`New Technology sections.
`
`Enterprise
`The CiscoFusion architecture
`serves large organizations and
`corporate enterprises that span
`many different geographies and
`computing environments.
`Small/Medium Business
`Cisco solutions tailored for small-
`to medium-sized businesses to
`increase LAN performance and
`seamlessly integrate office LANs
`with remote sites and the Internet.
`These products are available
`through your local reseller.
`Small Office/Home Office
`Cisco provides professional
`offices, small offices, and
`individuals with affordable, high-
`speed remote access to enterprise
`networks and the Internet. These
`products are available through
`your local reseller.
`
`Service Providers
`Targeted solutions for
`telecommunications, Internet and
`cable service providers around
`the world.
`
`Enterprise SNA
`The CiscoBlue roadmap helps
`IBM Internetworking customers
`consolidate duplicate networks,
`effectively manage SNA and
`non-SNA resources, and integrate
`IBM networks into higher-speed
`switched internetworks.
`
`Education
`Cisco offers a variety of
`innovative programs for
`universities and school districts.
`
`Government
`Cisco products and services
`available for building an
`internetwork in a government
`environment.
`
`Home | What's New | Login | Register | Feedback | Navigate | Search | Help
`
`Copyright © Cisco Systems Inc. 1996
`
`https://web.archive.org/web/19961220164910/http://www.cisco.com/public/solution_root...
`
`10/21/2013
`
`Qualtrics, LLC
`Exhibit 1017
`Page 001
`
`
`
`Page 1 of 1
`
`NOV DEC JAN
`
`Close
`
`20
`
`1995 1996
`
`Help
`
`1999
`
`http://www.cisco.com/public/solution_root.shtml
`
`Go
`
`39 captures
`20 Dec 96 - 28 Jun 07
`
`Customers & Partners: Login for additional information and services, or register for a CCO login.
`
`Cisco Networks with Service Providers
`A quarterly newsletter for service providers. In this premier
`issue: Multiservice Networks, StrataCom Acquisition,
`Complete Access Solutions, Parnerships, Carrier News, and
`New Technology sections.
`
`Enterprise
`The CiscoFusion architecture
`serves large organizations and
`corporate enterprises that span
`many different geographies and
`computing environments.
`Small/Medium Business
`Cisco solutions tailored for small-
`to medium-sized businesses to
`increase LAN performance and
`seamlessly integrate office LANs
`with remote sites and the Internet.
`These products are available
`through your local reseller.
`Small Office/Home Office
`Cisco provides professional
`offices, small offices, and
`individuals with affordable, high-
`speed remote access to enterprise
`networks and the Internet. These
`products are available through
`your local reseller.
`
`Service Providers
`Targeted solutions for
`telecommunications, Internet and
`cable service providers around
`the world.
`
`Enterprise SNA
`The CiscoBlue roadmap helps
`IBM Internetworking customers
`consolidate duplicate networks,
`effectively manage SNA and
`non-SNA resources, and integrate
`IBM networks into higher-speed
`switched internetworks.
`
`Education
`Cisco offers a variety of
`innovative programs for
`universities and school districts.
`
`Government
`Cisco products and services
`available for building an
`internetwork in a government
`environment.
`
`Home | What's New | Login | Register | Feedback | Navigate | Search | Help
`
`Copyright © Cisco Systems Inc. 1996
`
`https://web.archive.org/web/19961220164910/http://www.cisco.com/public/solution_root...
`
`10/21/2013
`
`Qualtrics, LLC
`Exhibit 1017
`Page 001
`
`
`
`Service & Support
`
`Page 1 of 2
`
`NOV DEC JAN
`
`Close
`
`20
`
`1995 1996
`
`Help
`
`1999
`
`http://www.cisco.com/public/Support_root.shtml
`
`Go
`
`139 captures
`20 Dec 96 - 23 Apr 13
`
`Customers & Partners: Login for additional information and services, or register for a CCO login.
`
`SERVICES * SOFTWARE * TIPS * DOCUMENTATION * CONTACTS
`
`Stratacom FPO Access Stratacom FPO Online Case Query Tool
`
`Customer Services
`Commerce Agents
`Status Agent provides quick status reports on your Cisco orders. Pricing Agent allows
`you to access Cisco's online Price List. Service Order Agent lets you get status on
`service order. Configuration Agent allows you to search for configurable Cisco
`products and create a product configuration. Requires Commerce Agents registration.
`Cisco Service Programs
`CiscoPro Service Programs
`Service programs for Cisco Enterprise
`Service programs for small- and
`customers: ordering, installation,
`medium-sized business customers:
`support, warranties, CCO, CCIE,
`installation, support, hardware
`financing, and more.
`replacement, warranties, and more.
`
`Software Library
`Software Image Library
`Downloadable public software images
`and utilities.
`
`Software Information
`Complete information on the Cisco
`Internetwork Operating System (Cisco
`IOS).
`
`Technical Tips & References
`Frequently Asked Questions
`Hot Tips
`Collections of frequently asked technical
`Popular technical tips, procedures and
`questions and answers, grouped by
`other helpful documents from Cisco's
`category for quick reference.
`Technical Assistance Center (TAC).
`CiscoPro Sample
`CiscoPro FAQs
`Configurations
`Frequently asked questions on CiscoPro
`products and legacy products from
`Graphical examples of sample
`Kalpana, Internet Junction, Grand
`configurations for CiscoPro CPA 2500
`Junction, and Newport Systems.
`and CPA 750 Access products.
`References & RFCs
`Internetworking RFCs, standards, terms
`& acronyms, technical publications,
`information sources and recommended
`reading.
`Internetworking Features
`Routing Protocols
`SNA Features
`LAN &
`Access & Security
`Workgroup
`Router
`WAN Features
`Management
`
`Case Studies
`Practical examples of how to implement
`Cisco software features, with detailed
`configuration file examples and network
`diagrams.
`Cisco Platforms
`Core Products
`LAN2LAN
`Workgroup Products
`CiscoWorks
`Access Products
`Serial Cables
`Comm Servers
`Documentation
`MultiNet
`Security Advisories
`Please read for important internetwork
`
`Field Notices
`Problem descriptions, safety or security
`
`https://web.archive.org/web/19961220164952/http://www.cisco.com/public/Support_root...
`
`10/21/2013
`
`Qualtrics, LLC
`Exhibit 1017
`Page 002
`
`
`
`Service & Support
`
`Page 2 of 2
`
`security news.
`
`issues, workarounds, and corrective
`actions.
`
`Documentation CD-ROMs
`Cisco Enterprise
`Product documentation and technology
`information for Cisco Enterprise
`products.
`
`CiscoPro Solutions
`Product documentation and technology
`information for CiscoPro products.
`
`Contacts
`Customer Services
`How to contact us for worldwide
`customer services.
`
`Technical Assistance
`How to contact us for worldwide
`technical assistance.
`
`Home | What's New | Login | Register | Feedback | Navigate | Search | Help
`
`Copyright © Cisco Systems Inc. 1996
`
`https://web.archive.org/web/19961220164952/http://www.cisco.com/public/Support_root...
`
`10/21/2013
`
`Qualtrics, LLC
`Exhibit 1017
`Page 003
`
`
`
`Feedback
`
`Page 1 of 1
`
`http://www.cisco.com/public/survey.html
`
`Go
`
`12 captures
`20 Dec 96 - 8 Jun 01
`
`NOV DEC JAN
`
`Close
`
`20
`
`1995 1996
`
`Help
`
`1999
`
`(cid:122) If you require technical assistance regarding other Cisco products and technologies, please contact Cisco's Technical
`Assistance Center (TAC).
`
`(cid:122) If you require customer assistance with a Cisco product or service, please contact Cisco's Customer Service group.
`
`(cid:122) If you found an error in Cisco Connection Documentation (CCD, formerly UniverCD), please report it to bug-
`doc@cisco.com.
`
`? ? ? ? ? ?
`
` Overall:
` Usefulness:
` Completeness:
` Timeliness:
`Access Features:
` Ease of Use:
`
`Did CCO save a call to Cisco?
`
`?
`
`Comments and suggestions for improvement...
`
`Would you like a reply? Yes No
`
`Submit
`
`Copyright © Cisco Systems Inc. 1996
`
`https://web.archive.org/web/19961220165850/http://www.cisco.com/public/survey.html
`
`10/21/2013
`
`Qualtrics, LLC
`Exhibit 1017
`Page 004
`
`
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